while we were there the weather was not very warm yet so pool etc

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

hotel, very grand yet modern, huge room, comfortable bed, nice view over bay from terrace and pool area, easy walk to old harbour for pintxos or to metro in to bilbao, staff hugely professional

the views from the terrace and pool are what make the hotel exceptional

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

terrible acoustics in the dining room, like a swimming pool

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

the spa was closed due to maintenance and there was no morning yoga

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

parking space in nearby garage - essential if you have car

the pool area was lovely with comfy area for dining outdoors

the swimming pool was in big demand as the temperature was in the 30's

only slight negative was lack of shade around the pool.

only suggestion for improvement would be a heated pool

great pool and outside bar area

the pool was lovely as well

large yard with swimming pool, a lovely view, quiet

pool

nice garden and pool. close to bilbao. bathroom brand new and clean.

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

imming pool)

was fabulous- the decor was lovely, the pool, sauna and changing rooms were clean and kept well stocked with towels etc

we loved the swimming pool

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive

the pool area and facilities are a little small but very clean and great sauna.

at is for 2023 absolute joke to pay for wifi)

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

instructions to find garage and ev charging were clear

the staff from reception, dining and bar were all excellent

excellent wifi

outdoor pool was a bonus and great location with lovely restaurants and bars nearby

the roof top pool wasn't as big as i'd hoped but still nice to have it :)

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

the swimming pool was cold.

big room, good service, clean, lovely plunge pool on roof

we ordered a bottle of basque sparkling wine from room service

spa was ok but the hammam not hot enough

gym is quite small but it is really well equipped and it was empty so there was no problem

no spa facilities, sauna steam room etc...

euros) and sat in the room enjoying the view

wifi connection was strong and reliable

is difficult to know where to request more as there is no hospitality department in the hotel and room service will only bring ready made coffee

the breakfast was expensive

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

room service

limited hours for swimming pool and spa

pay for the pool

cost of use the pool disappointing!

pool not open

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

not much you could do but the pool and sky bar was a bit limited in size

pool was very shallow so not for swimming in

skybar & pool a fabulous place to sit after a day of touring about

pool was not heated. so water temperature was very cold.

fabulous decor, friendly staff, gorgeous views. swimming pool was great too!

no minibar; pool ceiling a bit dilapidated

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

pool gave us a relaxing time and the team was marvellous

all were fresh and delicious there is an indoor swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for

think food bought at bar should be allowed to be eaten at pool

the outdoor swimming pool is a real bonus

beautiful, nice, clean, amazing swimming pool

not enough sunbeds around the pool.

the pool area was closed but look nice large space when open and i missed that when booking think it is

room service only until 11pm, no ice machine for guests

wifi could better

if the bar fella with the moustache doesnt get a wage rise then its an injustice

good bar with nice selection of wine ans beer

our room, the bar and restaurant. the staff. the location

pool was very nice

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

we enjoyed the pool - plenty of sun loungers

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

loved the room, swimming pool and breakfast

the pool with a view and free wifi added to our comfort

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

large & clean swiming pool

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

wanted to use the pool, but we needed a swimming cap and flip-flops

the pool was amazing and the location too.

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by