no minibar; pool ceiling a bit dilapidated

pool gave us a relaxing time and the team was marvellous

the pool was an extra bonus and a good temperature

it would even have been nicer if there would have been an outdoor pool instead of internal one.

nice swimming pool

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

the breakfast was excellent, the pool was great — everything was just perfect

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

we enjoyed walking, cycling, relaxing by the pool and cultural visits to bilbao

we enjoyed the pool - plenty of sun loungers

nice garden and pool. close to bilbao. bathroom brand new and clean.

pool not available, but present on photos

the pool was lovely as well

pool gardens fact that it was very very dog friendly . house location

pool

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

the pool with a view and free wifi added to our comfort

large & clean swiming pool

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

loved the spacious comfy lobby pool massive advantage

the pool area was closed but look nice large space when open and i missed that when booking think it is

pool is refreshing but lovely and clean with lots of space to sit around the pool

think food bought at bar should be allowed to be eaten at pool

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which we really appreciated it

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

clean, beautiful furnitures, spacious, nice view, great breakfast

facilities including the jacuzzi and the dry sauna as well as a small little gym

breakfast was lovely and staff were very helpful

the pool could be used without extra charge but ok

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

limited hours for swimming pool and spa

pay for the pool

well equipped gym

the hotel does not have a restaurant in it but there is a room service for dinner and plenty of options near by

i tried to order their 24 hr room service

no spa facilities, sauna steam room etc...

ada adaptations excellent excellent breakfast location excellent ac working great

the pool area and facilities are a little small but very clean and great sauna.

was fabulous- the decor was lovely, the pool, sauna and changing rooms were clean and kept well stocked with towels etc

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive

imming pool)

the pool. i found it uncomfortable and small. same the spa. sorry.

com didn't say wifi is available throughout the hotel

if two people want to have room service, they cannot sit together

excellent pre booked underground car parking with the added bonus (for us) of two tesla ev charge points

gym is good

staff was friendly and helpful i also liked that they had bar and place to eat

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely bonus with a great view

hotel, great location, lovely room, amazing roof top bar and pool

pool was very shallow so not for swimming in

skybar & pool a fabulous place to sit after a day of touring about

outdoor pool was a bonus and great location with lovely restaurants and bars nearby

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

wished pool was heated

pool is very small, only good for a dip to cool down & not enough sun loungers, couldn t get a

big room, good service, clean, lovely plunge pool on roof

the gym was modern, airy, clean and very accommodating

room service was excellent and front of house people could not have done anything else for

the bed was very comfortable, and the gym was pretty well equipped and clean

they even let me have late check out (subject to surcharge)

the staff from reception, dining and bar were all excellent

i would have liked to be able to make tea in the room and room service.

wifi signal could have been better as it failed at some point, but they said they would look into

loved the little play corner for kids in the restaurant where breakfast was served

was spatious with fold down bunks for the kids and comfy beds

room service only until 11pm, no ice machine for guests

parking space in nearby garage - essential if you have car

swimming pool as a bonus

only suggestion for improvement would be a heated pool

only slight negative was lack of shade around the pool.

beautiful hotel, beautiful pool

pool, the rooms

occasionally have bar tender stop by pool and ask guest if they need drink

the views from the terrace and pool are what make the hotel exceptional

very friendly staff, beautiful location and atmosphere. nice swimming pool.

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

terrible acoustics in the dining room, like a swimming pool

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

the spa was only available for one hour

the spa was closed due to maintenance and there was no morning yoga

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel