pool: it was a little sad

i just hate that the pool is always closed and it never says so on the website

pool and spa nice,

the pool and hot tub were not working.

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

the breakfast the staff the pool. everything was very nice here.

the staff pool and hot tub

pool hours

although we didnt have time to use the pool it was a wonderful stay

great pool spent most of stay in the pool

thanks for the coffee and muffins breakfast options

with no cigarette smell, very fast wifi, in the office you can find coffee, juice and muffins for breakfast, located on a main road close to food pubs and walmart, dollar tree, if you go by bus the

the room was very nice. spa tub was excellent.

had hot coffee and light breakfast in the morning

staff graciously accommodated early check in

pool just a little cool...but didn't keep me out of it!

gym and pool were very clean

so we did not watch tv or use the pool

the pool was perfect, just a little cold, i very much enjoyed swimming in it

pool and hot tub nice

the pool was cold. would have been nice if the water was warmer.

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

very clean and roomy. nice pool area.

the pool was not open

wasn t as clean as i would have hoped. could not use pool as was freezing.

disappointed pool wasn't open, but we understand

the size of the pool.

small pool

the pool was closed but we hadn’t planned on using it anyway

there was nothing we didn't like. the pool is pretty small and shallow but still a great place.

amenities, like indoor pool, met individual needs of each family

only 1 thing...the pool was too cold that was all.

pool hours

the pool area has a strong smell of chlorine.

think the pool area could have a nice bright color or redone in a way where it seems as if your outdoors

too much chlorine in the cool pool... only issue

large room, fully equipped kitchen, pool, close to concert venue, great staff

the pool was well kept and clean

the reason i chose this hotel was for the 24 hour pool

think the access to the pool could've been more centralized

small pool no hot tub

was upset that the pool wasn't open. big disappointment.

keep outside area open longer, pool was nasty

only thing that sucked is pool was closed but we understood.

bar open breakfast options pool open something

the staff was nice enough

vending machine on floor took my money but did not dispense drink. pool did not look clean!!!

very nice, well kept, excellent time for pool and food.

indoor pool. did not appear clean

clean rooms, clean pool and everything was up to date

is a beautiful hotel-- the indoor pool and hot tub were a little too chilly, but everything else was great

pool was def not heated.

very clean! we loved the pool & the staff. great location

it was nice that the pool/hot tub was open as well

pool too small

the water in the pool was too cold for my liking.

whirlpool pool gym

pool was indoors but it was clean, just too hot in the room for me

the indoor pool was very enjoyable as well

pool was closed, and the chairs in the room were strange and uncomfortable

king bed non smoking room breakfast wifi mounted tv

breakfast waffles and coffee plus juice where good also the room was great

the breakfast was only until 9 and the walls are thin.

no breakfast

price and breakfast

it's clean, quiet, nice pool, nice staff, and very reasonably priced

heated pool as a bonus

i didn't partake in the pool, but did not know it had one so i wasnt prepared

nice little breakfast, polite staff. nice pool.

pool was not open

we also enjoyed the pool and courtyard

kids enjoyed the pool

room was clean and smelled nice the pool was nice and

was a pool and workout room and the remote controlled blackout curtains were extremely useful

comfy bed, nice pool

i was not happy with the cleanliness of the shower/bathroom in the pool area

the bed was awesome the pool was lovely the kids had a great time what

beds n pool

the pool was a little chilly but the hot tub was our favorite

pool was very nice and warm

liked the hotel pool, hot tub and fitness room

i was surprised by the large size of the room, the full and well-appointed kitchen, and the lovely bathroom

are dropping the ball a bit in the kitchen

breakfast was great

the only thing that i didn't like was how bright the lights were, ,limited options for the kitchen lighting

pool was great, room nice, good amenities except for the awful, rock-like mattress

we loved the pool, and i loved the workout room

the staff was wonderful. loved the breakfast.

was amazed at the room, had no idea it had a kitchen area as it was a last minute booking while we were on the road and became tired

there are hot items for breakfast

also very close to the akron zoo my kids loved our time in akron

gym open 24 hours

upon arriving we find out that we paid for a room that had one king bed in it and we had two kids with us

keeping came in and took our extra towels (there were none at the pool, so i grabbed some for my kids because it’s super cold after getting out the pool) they also didn’t place a few things

nice breakfast with lots of options. nice options in the gym.

pool area was nice for kids.

why is the pool closed?

pool was closed and room wasn't cleaned

pool was closed that's the only reason we booked there cause we thought was open

pool was out. unforeseen circumstances but a big disappointment

  well equipped with a small indoor pool and workout room

loved that the pool opened early

pool and hot tub were undergoing maintenance. could not use expected amenities.

our grandkids loved the pool

had a pool.

pool was nice

pool was closed. kids were very disappointed

pool closed

were very disappointed that the pool was empty

hope the next time we stay the pool area will not be under construction

staff was so nice! everything was clean. breakfast was sooo good

breakfast had a diverse good range of options hot and cold

breakfast - typical express breakfast - only eat if you are in a rush.

great location, nice and clean, great night sleep, breakfast was tasty

the breakfast

guests entering and exiting their rooms all night and car doors opening and closing from the parking lot outside my window

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to screen the neighboring buildings and streets

a great variety of food was offered at breakfast and the staff were very accommodating

the pool was clean and so was the rooms

the pool not being open later.

the pool was great. comfy beds.

the indoor pool was awesome

very clean and there’s an indoor pool

we also loved the hot tub and warm pool, which were both much needed

was maybe not the most up to date, but the rooms and pool were clean

liked everything except the pool being closed

pool, hot tub, and gym on site although i was too tired for any of it

only one ice machine. pool closed for repair. aging.

very nice room easy check in got a late check out because new years eve.

quiet, the staff are friendly, and breakfast is nice

sugar free syrup n juice on breakfast bar

love the jacuzzi tub and the breakfast was amazing!

is very friendly the location is convenient and located walking distance from restaurants the breakfast is ok but they do not serve any

pool was out of order

it has a indoor pool and the rooms was huge just right for my big family

the pool was great

the staff was friendly, greeted us every morning before breakfast, the pool was great, it was clean

pool, food, staff

nice pool, bar inside, clean

pool could have been a little bigger, but the area was very nice

pool was amazing room was breath taking with beautiful fourth floor balcony veiw.

i really enjoy the hot tub and the pool the rooms are nice and smell very wonderful.

pool was nice also the bar area and free coffee gets me every single time 10/10 great

even the pool, fire pit, and other areas we didn't use looked very nice

guests allowed in pool

only downfall is the pool and hot tub were down again

everything! pool needs to be heated

breakfast excellent staff excellent pool very nice and warm

had a great time with my family in the pool and the bbq patio. loved it

i thought the pool was cold.

pool area is extremely hot maybe a fan or open up some doors sitting in there watching my daughter

their pool was clean and a wonderful 88 degrees while a blizzard raged outside

pool water had stuff floating in it for three days, fire pit broken the whole time i was there and

it was very clean!! nice breakfast bar area.

clean and great breakfast

we told the breakfast attendant who offered to microwave them for us

they had a hot breakfast every morning, coffee and hot water available all day and night

breakfast (selection and prep) was excellent. good shower. comfortable bed.

also, indoor pool and hot tub

awesome pool

pool and fitness center closedud83dude16

pool and breakfast are open

pool was just opened back up, little cool but still enjoyable

slippery bath tub and flooded swimming pool

the pool area

pool was down and kids looked forward to that (they offered to allow us to cancel reservation but

pool looked like it had dirty water

lobby furniture replacement of the hot tub, swimming pool not available hoping to return after renovations are completed

the cost was awesome the food was very good the pool and hot tub with great i'd stay here anytime in fact i'm going to join the quinta club

pet friendly, cleanliness, interior design, indoor pool and crew friendly

and the pool was nice, unfortunately the bubbles weren't working in the hot tub

pool and breakfast were closed.

she didnt explain anything to me as far as where elevators were, or our room, pool hours, breakfast, hours, nothing

the pool wasn't ready yet. i wish check out was later like 12 pm.

missed being able to use the pool.

the bed was so amazing i slept like a newborn baby. and the pool was nice and heated.

the cold pool

no towels for the pool

this would be a great place to take kids because the pool and play area is over the top

the pool area

pool and play area kids loved it

location and the pool

activity area because they have more than just a pool is amazing

did like the room and the pool itself. nice location and easy access to restaurants

swimming pool

the indoor pool

would like to have more restaurants closer and later pool hours

and there were not towels for the pool either

the pool was to cold need to fix heater

pool is small but a nice bonus

were random dirty clothes lying around (a dirty sock in the hallway, wet shirts and pants lying poolside), although otherwise the place was very

pool heat was broken the first night i was there and closed the second night i was there

pool was clean and cool, no hot tub

indoor pool and spa was nice

i didn’t like the fact that the pool was dirty & the hot tub .

pool wasn't open

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

loved the heated pool an jacuzzi the kids didn’t wanna leave

the indoor pool and hot tub

for the price is that there's a laundry room, a fitness room, an elevator, and a swimming pool & hot tub

holes in pillow cases, stains on sheets, debri on floors in hallway, coffee gone at 7:30am, pool drained and not working, full breakfast no

isn't bedbugs ☆the king size bed was super comfy ☆hot tub is amazing ☆pool was very clean complaints : •burn holes all over blankets& sheets •they advertise

the indoor pool/hot tub were amazing

the pool, hot tub, and sauna were a perfect mid winter break for my 11 and 14 year olds!

actually had breakfast... clean, good pool

pool & sauna were peerfect

the swimming pool and included breakfast was very convenient for my family

your hotel was very clean, including the swimming pool area

nice big gym, pool and hot tub

the bar and kitchen are excellent and the pool is open until 12am

the staff was great. the room was great. we like the gym, pool and bar!

nice extras like the pool, patio, etc

grandson enjoyed the pool very much

the pool was nice, the hot tub was nice, and the beds were so comfy

the indoor pool was a nice bonus for our little ones

kids loved the area pool and all the fun!

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

teen swimmer enjoyed the large pool

it s beautiful well except they pool but i believe they are currently fixing the issue

the pool area is amazing and so is the backyard

only con was that my teens wanted to use the pool but too many little ones in there

the pool and sauna were absolutely perfect

steps up and down to the rooms and spa services .

the spa and the experience was pretty great

we want to come back to enjoy the spa downstairs and restaurant/bar

the only point of improvement i would suggest is better lighting for the outdoor walkway and parking

we also booked spa treatments and they were fabulous

24 hour pool and fitness center. great for the night owl :-)

pool and facilities were closed

pool not open which was very disappointing

pool and all jacuzzi rooms were under construction paid the same price with no access to pool

pool

it has a pool (which my grandkids enjoy) (+)pool and splash pad. grand daughter loves it! (+)the indoor pool room with amazing hot tub was wonderful (+)the place was beautiful. the staff was amazing. the pool and breakfast was awesome (+)great stay, pool was awesome, staff is super friendly and helpful (+)the breakfast was excellent.the pool was very clean. (+) the pool was great (+)charging stations and incredible pool (+) the pool was fantastic (+) the pool area was awesome and roomy for kids and adults

breakfast was very good

ice machine broke, and not fault to property, just hit weekend that parking lot being worked on.

breakfast was a bit sad

breakfast could have had more choices

pool was not open.

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

hotel, the pool wasn't ultimately clean when we arrived but it didn't seem to get used by many other than us

swimming pool

great pool

the pool was not heated

check in was easy and nice, room was spacious and clean, slept great but pool was closed

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever,

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

the pool was not open

pool and hot tub were very nice and

pool/spa

also huge shout out to hotel employee for doing excellent work in pool test procedures and hospitality

the pool area and hot tub were not that big over flooded with kids

cleanliness of the rooms, fitness room and the hot tub and pool were nice!

like the fact that when booking this hotel it shows that it has a hot in the swimming area with a pool which is false they have no hot tub

and the pool was heated and relaxing

algae in pool

property was clean and what i love was to use the pool they do it by time because of covid they only allow 16 people in the pool

pool water could have been a little warmer. my son enjoyed it but i was freezing!

i like the pool i like that it was breakfast.

favorite part besides shower and pool was her

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

pool very small but nice

the pool was closed main reason i booked was for the pool

no bathtub in our room and the pool was not very clean and was small.

the water in swimming pool was not clean

the pool was perfect for kids

nice and soft pool was clean, not to chlorine smelling

the pool wasn't open but thats not the hotels fault!

really nice that the pool has 'adults only' times and that guests receive a discount at nearby restaurants

the pool and the little store was great. the rooms were so clean!

pool was spotless and excellent for my needs in use of the pool

good breakfast. didn't use gym or pool. room was clean

staff, rooms, pool we're all awesome! breakfast was good!

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

clean comfy nice pool

room was clean and comfortable. pool was nice.

my family really enjoyed the pool and the cleanliness of our room.

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

the pool was out of order

pool and cleanliness

the pool was down due to a bad part,but everything else made up for it

the room was nice and cleaned the staff was friendly the pool was nice and clean

pool provided towels and that was helpful, so we did not have to pack extras or use room towels

pool was very clean and nice

pool is very small

we loved the indoor pool, the fire pit and the waitresses that served breakfast were great.

nice room. wonderful friendly staff. nice pool.

the pool being closed sucked. but that is due to co-vid restrictions

pool

pool was nice and clean

pool was warm but needed to be vacuumed

old son, she was very accommodating, made sure he was enjoying his self in the pool area, overall, felt like we were treated

very clean pool

kitchen area

the fridge was dirty, kitchen floor sticky, bathtub dirty, carpet is nasty

nice big refrigerator and cozy kitchen

was cool to have a full size fridge and enough essentials to cook if you wanted to but the kitchen supplies were very limited but we made it work

vents in kitchen were disgusting

pool spa was closed

pool was closed

the swimming pool and the jacuzzi tub closed at 10 it should be open longer.

no pool but we got a heads up so no problem.

was so nice and clean, check in and out was hassle free, the staff was very friendly, the pool area was great, one of our top choices

the pool/hot tub was open with restrictions, which was great

the pool had too much chlorine in it!

team was staying at facility so left us no towels in the pool area when asked for more was given 2 towels it was me and three children

children enjoyed the pool, breakfast was good as well as social hour, and rooms were clean and comfortable

location very convenient. pool never over crowded. free laundry

pool could have been warm !

when we went down to swim there was a note on the door that said the pool was closed and we were totally disappointed and the staff assured me that they would let us

asked for a close room to the pool lower level we were given the very last room third floor in the very back

allowed use if the pool and exercise room during the covid-19, you only needed to have an appointment to use the room

location, bar/restaurant inside hotel, pool

the outdoor pool

pool

breakfast and nice pool

the room was very clean, the bed was incredibly comfortable, and the view of the pool from my room at night was extraordinary

the room was comfortable and clean, the hotel was updated, and the pool was clean.

the staff was great, good was good, indoor pool was great.

everything nit picking would be no deep end for pool and hot tub was a little too hot but i still enjoyed it very much and will gladly stay again

everything staff were great room pool gym. breakfast was really good

the pool water really burns your eyes! even when i sat on the side my eyes burned a little.

the pool was closed ud83dude22

outside card reader still broken i was there a month ago, twice now wr booked for indoor pool and it was ice

pool was closed at the facility and it was really hot that day

pool closed all 5 days

pool was clean, staff was very friendly

ol, basketball court, etc

the pool was a little small.

my husband enjoyed the pool hottub and had it all to himself

pool and hot tub were very well kept

the pool wasn’t open longer

the pool and hot tub was excellent

the pool was closed but they arranged for us to use the sister hotel located right next door

spacious room. friendly staff. bright, cheery breakfast. pool. wonderful kitchen in suite.

pool closes too early

the pool was down for maintenance a lot due to a lot of people being at the hotel

the pool was clean, warm and refreshing

pool was too cold. i couldnt enjoy the pool use.

swimming pool wasn't open at 9:00 a.m like it was advertised.

staff was pleasant, delicious breakfast, pool was great, wonderful location!

pool out.

our room, the pool, the breakfast, the staff, location and things to do around town was perfect

i loved the pool table and the jenga set up

coffee was good, but the rest of the breakfast leaved a little to be desired

nice continental breakfast in a quiet room

we were at the end of breakfast, so a little sparse.

i don't remember there being any other breakfast

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

longer pool hours

the pool was great

the swimming pool and the food was great.

very nice but clearly older. tv small pool not open due to covid