there was no hot tub in the pool area. pool was smaller than expected.

the pool wasn't open

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

pool was not open.

no pool

online it said the pool was open, but it was not.

oking never said anything about it and actually

the pool was not open

water fountain in pool area get shocked

the pool was closed which was a huge let down

pool wasn't open

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

the pool wasn't clean

check out from the front desk felt like going to the bmv, wouldn't let us eat breakfast, pool closed too early

the pool being cold after i called and checked first!

pool was perfect size

pool and fitness center closedud83dude16

also, indoor pool and hot tub

covid had shut the pool and breakfast. but everything was fine

the pool and hot tub!

she didnt explain anything to me as far as where elevators were, or our room, pool hours, breakfast, hours, nothing

the cost was awesome the food was very good the pool and hot tub with great i'd stay here anytime in fact i'm going to join the quinta club

we loved the setup of our room, the pool, and the breakfast was delicious!

indoor hot tub and pool

missed being able to use the pool.

no towels for the pool

pool did not seem clean

the pool was closed.

pool not open

the pool was closed

the pool was closed main reason i booked was for the pool

i like the pool i like that it was breakfast.

the staff, location, pool & breakfast

the pool could of been warmer,need more parking but other then that everything was wonderful

the pool was perfect for kids

no bathtub in our room and the pool was not very clean and was small.

the pool wasn't open but thats not the hotels fault!

the water in swimming pool was not clean

nice and soft pool was clean, not to chlorine smelling

pool was also very very chlorinated, which is great for cleanliness

good breakfast. didn't use gym or pool. room was clean

really nice that the pool has 'adults only' times and that guests receive a discount at nearby restaurants

great hotel. staff were amazing and breakfast was awesome. the pool was super clean.

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

room, swimming pool, staff, breakfast, location

swimming pool was not clean

clean comfy nice pool

pool. available coffee.

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

messages and spa were fantastic.

also, parking lot entrance not illuminated well

the spa and the experience was pretty great

we also booked spa treatments and they were fabulous

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one location

comfortability and the pool

small pool to many people wish it had hot tub

nice pool

the fact the pool could be warmer haha

pool was not as warm as it should be for a advertised heated pool

it s beautiful well except they pool but i believe they are currently fixing the issue

the pool and sauna were absolutely perfect

swimming pool available, big parking lot

the pool area is amazing and so is the backyard

and the indoor hotel pool was fantastic

loved the hot tub and pool

the pool was closed because kiddo vomited in it.

location, meals, pool, staff, suite

great little getaway with husband to relax and unwind great hot tub and pool very nice staff great food

fast break and breakfast are an added benefit! the pool and hot tub were wonderful.

pool is small

pool table n gams

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

the pool could've been a little deeper but it was cool i still had fun

i loved the pool table and the jenga set up

coffee was good, but the rest of the breakfast leaved a little to be desired

we were at the end of breakfast, so a little sparse.

nice continental breakfast in a quiet room

there was a continental breakfast. not many choices. muffins were fresh.

we loved the hot tub and being able to enjoy a pool during these cold months

pool not opening at 9

staff, room, pool, breakfast

pool

having to wear wristbands to the pool...but i understand the concept

enjoyed everything but pool was a bit cold for kids/wife.

i didn t like that the pool close so early

we wish the pool was a little larger.

enjoyed pool and hot tub

pool and hot tub closed, but understandable in the current state of covid

no indoor pool

pool wasn

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

pool was closed

they need inside pool

pool was being worked on, so it was closed. but it wasn t a deal breaker.

the pool wasn t open

the pool water

little disappointed when told pool was opened until 11p and returning from dinner, seeing pool was available, only to find the

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

hot tub, pool, rooms, breakfast. great location

fast wifi, great breakfast, friendly staff, clean room, nice swimming pool and hot tub.

the pool, hot tub, and sauna were a perfect mid winter break for my 11 and 14 year olds!

we had hoped to use the pool, but it was not very appealing

the swimming pool and included breakfast was very convenient for my family

we loved the pool, and i loved the workout room

pool was great, room nice, good amenities except for the awful, rock-like mattress

very nice room. the staff was friendly especially the lady serving breakfast.

breakfast was good

the room had a mini full functioning kitchen and a couch and a bed.

the breakfast was good and the staff was friendly and attentive

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

also the breakfast used to be better that needs to go back

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

pool was very cold

we also loved the hot tub and warm pool, which were both much needed

away this was witnessed after midnight and also with corona it need to be monitored in the pool and jacuzzi area to many people need time limit cause it was to many quest waiting for pool

the location also had a pool and hot tub

pool facilities closed indefinitely so i was informed.

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

breakfast was delicious. the breakfast lady was super sweet. very nice facility

breakfast lot of selections

breakfast room and breakfast toast is were exceptional

did like the room and the pool itself. nice location and easy access to restaurants

the indoor pool

no pool no breakfast ..

breakfast was good and the pool was fun staff was great

pool was closed. some rooms looked trashed from the outside.

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were

pool was a little too cold! but still got in!!!

pool heat was broken the first night i was there and closed the second night i was there

i didnt have enough time to use the pool

the pool was to cold need to fix heater

located, hot breakfast, nice jacuzzi next to the pool

this would be a great place to take kids because the pool and play area is over the top

the pool and play area is large and very good for guests with children.

pool, playground and arcade were a win after a long drive with little kids

there is a large play area and pool inside

no indoor pool

pool was not open unfortunately

the pool being closed due to covid

i didn't use the pool or the exercise room, so i can't comment on those

the pool was down that's the only disappointing thing

the pool was closed.

the pool and spa are great, the hotel was clean, great area

poolside room and the complimentary cookies

room was very clean and loved the pool and exercise area

they enjoyed the pool and the accomodations

the pool was a little cool for me.

they have an indoor pool.

could have had larger towels in the pool area

really wasnt anything that we didn't like, we just didn't have time to check the pool out and we forgot to bring our swim suits

the pool and it was nice

no breakfast, no pool in which you advertised online

the pool was very very cold!

and staff was great nice clean pool area had a lot of wet towels around but pool was

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

the pool is warm and the hotel is near good food and places to shop.

the pool was awesome for my family

room and pool

the kids had a ball in the pool !!! loved to see them happy , and the breakfast was perfect

would have liked to play pool a little later then 10pm but understand why they have the time limit on it

they also had a pool and small gym

nice fitness center and pool too

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

also pool area was not that clean

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the pool was not working for the kids

pool was closed

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

loved the pool

pool not working

was told that they had pool and fitness center . both were closed

breakfast - typical express breakfast - only eat if you are in a rush.

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

the breakfast

breakfast had a diverse good range of options hot and cold

wish all the chain motels could come up with a better breakfast

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

that it didn’t have a indoor pool

outdoor pool offered some quality relax time before some gruelling tail gating at the foo fighter concert

over priced and pool outside not indoors. it was pouring so we couldn't enjoy anything outside.

have a pool, dining area (closed due to covid) and basketball court

the pool was nice

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

the pool was closed

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

pool and hot tub was nice

only had an outdoor pool

lol ot could have been summer so we could use the pool!

like that the pool was closed but it was mid december in cleveland and it was frozen

some machine made a lot of noise in the pool area in the middle of the knight

the pool was not in the sun.

pool closed

were very disappointed that the pool was empty

pool was closed. kids were very disappointed

hope the next time we stay the pool area will not be under construction

i felt the pool area could've been better

the pool closed too early.

pool could have been warmer and should have included breakfast.

the pool was great. comfy beds.

would have stayed and enjoyed the pool longer but water was a bit to cold for me.

no hot tub! it had a pool though so still good

breakfast bar wasn't fully open or the pool

even though i didn't use them, the fitness area and pool looked nice as well

it was nice and very clean. pool area was good. staff was friendly.

i loved that fact that it's very clean. the breakfast was good. and they have a pool.

pool was great

nice pool

a little too much chlorine in the pool.

the pool was well kept and clean

too much chlorine in the cool pool... only issue

the reason i chose this hotel was for the 24 hour pool

amenities, like indoor pool, met individual needs of each family

the pool area has a strong smell of chlorine.

think the pool area could have a nice bright color or redone in a way where it seems as if your outdoors

clean gym, indoor pool, friendly staff.

pool and hot tub were great

there was nothing we didn't like. the pool is pretty small and shallow but still a great place.

the pool was closed but we hadn’t planned on using it anyway

the rooms were clean, the pool was fun

everything the rooms were clean the pool warm the staff was great

staff friendly, indoor pool

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

the pool was not open

the pool it burned our daughters eyes

the pool was cold. would have been nice if the water was warmer.

very clean and roomy. nice pool area.

man at front desk was extremely friendly & helpful pool was great too

i wish we had breakfast and the pool was open

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

gym and pool were very clean

no - it was great and the pool was open and clean.

the pool was closed, and there was no microwave in the room which would have came in handy.

the pool closed but not their fault

the staff were awesome, room was great and breakfast and the pool were good as well

loved the pool and the ease of walking to all the shops and restaurants

very clean hotel and pool

front desk person the night we checked-in not very friendly and they should have an indoor pool

i hate the pool and workout room wasn’t open due to covid but overall it exceeded expectations

wish they had an indoor pool.

no indoor pool

called the hotel to see if the pool was heated and the associate said it and unfortunately it was not a heated

thanks for the coffee and muffins breakfast options

nice spa tub great after a long day of driving.

the room was very nice. spa tub was excellent.

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

continental breakfast was only boxes of danish and muffins. coffee and juice.

there were places for kids to run off energy

the pool and the gym i also like the back fireplace

shuttle service was wonderful …

3 spots were being taken up by hotel shuttles

lobby always had coffee and cold water, and a shuttle bus

found long hair ) as often as it needed to be

and my daughter loves the pool

the room an customer friendly pool and all the guests were respected

pool was not cleaned

the pool was very cold.

weren't told the pool was under construction until we got there

pool and hot tub hours

small pool

the pool and the outside area.

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

piano playing very early in the morning sad the pool was closed due to covid.

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

couldn t change temperature in the room and couldn t get into the pool area

we love the pool at the sheraton unfortunately three out of the last five times we've stayed in the last 3

the pool was very nice and not too cold

that the pool closes at 10

is a beautiful hotel-- the indoor pool and hot tub were a little too chilly, but everything else was great

pool too small

the pool was smaller than it looked in pictures

swimming pool water was way too cold.

nice hotel that was affordable. small pool and hot tub.

we didn't utilize the pool or breakfast when we were there so i can't speak for that

the pool wasn't clean

the pool and hot tub were perfect for the kids

the pool was freezing!

pool hours

the breakfast was excellent! beautiful bathroom! loved the pool!

the breakfast the staff the pool. everything was very nice here.

the staff pool and hot tub

pool,breakfast and fre wifi

was in a great location, the bed was comfortable, the staff were super nice / helpful and the pool was nice too

the only minor thing was that the pool /spa, closed at 10pm.

the pool wasn’t open

hot tub was a little too hot and pool a tad too cool.

pool area could of been a little warmer as well as pool water but hot tub was great

oo and let's not forget that great hottub and pool would 100000000% stay

the pool was very nice and open (unlike many hotels)

the pool wasvery busy but i know it was really busy because it was new years!

situation similarly in other hotels: across from the elevators, over the compressor room for the pool, corner rooms on the ground floor next to the outside entrance where groups congregate

the friendly and helpful staff, the location within walking distance of many attractions, the pool and hot tub, the overall look of the hotel, and the free evening kickback and morning