the pool was well kept and clean

is a beautiful hotel-- the indoor pool and hot tub were a little too chilly, but everything else was great

swimming pool water was way too cold.

very clean! we loved the pool & the staff. great location

that the pool was closed

pool and pool area were not clean at all!

pool was indoors but it was clean, just too hot in the room for me

pool was closed, and the chairs in the room were strange and uncomfortable

we were disappointed that the pool wasn't available.

the indoor pool was very enjoyable as well

rooms were clean, pool looked nice but was rainy during our stay

would have tried the pool, but weather didn't cooperate

very nice place for the price. they have a nice heated pool outside, quiet & relaxing place

it's clean, quiet, nice pool, nice staff, and very reasonably priced

no pool

breakfast bar selection was very good but it was only open from 6am-9am on a weekend

great service by staff - very accommodating after breakfast hours ended

no breakfast

price and breakfast

breakfast waffles and coffee plus juice where good also the room was great

pool closed

pool room needs to be renovated, but it was still a nice pool

pool was closed. kids were very disappointed

hope the next time we stay the pool area will not be under construction

i felt the pool area could've been better

no hot tub! it had a pool though so still good

would have stayed and enjoyed the pool longer but water was a bit to cold for me.

the pool not being open later.

the pool wasn't open.

the indoor pool was awesome

spa tub was clean and felt amazing

breakfast was only muffins and coffee but still good.

i’m not sure about the breakfast because i didn’t eat it

thanks for the coffee and muffins breakfast options

continental breakfast was only boxes of danish and muffins. coffee and juice.

staff was so nice! everything was clean. breakfast was sooo good

breakfast was great

breakfast - typical express breakfast - only eat if you are in a rush.

breakfast had a diverse good range of options hot and cold

the breakfast

pool was not warm.

pool and hot tub were great

clean gym, indoor pool, friendly staff.

the pool area has a strong smell of chlorine.

nice indoor pool

i wish we could have gotten there earlier to enjoy the pool and hot tub and balcony

the pool was perfect, just a little cold, i very much enjoyed swimming in it

they kept the pool area open because there was a concert

pool and hot tub nice

i wish we had breakfast and the pool was open

parking only on one side of the building making for a long walk with luggage to my room

very helpful staff. the rooms are clean, the breakfast was tasty.

a great variety of food was offered at breakfast and the staff were very accommodating

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

needs more parking.

pool, comfortable room, great location

wasn t as clean as i would have hoped. could not use pool as was freezing.

the pool it burned our daughters eyes

very clean and roomy. nice pool area.

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

we loved the pool, and i loved the workout room

pool was great, room nice, good amenities except for the awful, rock-like mattress

having a kitchen definitely made my life easier

there are hot items for breakfast

the kitchen is very convenient when someone like me who does not eat at restaurant

too many unattended kids in pool area

i just hate that the pool is always closed and it never says so on the website

we love the pool at the sheraton unfortunately three out of the last five times we've stayed in the last 3

piano playing very early in the morning sad the pool was closed due to covid.

pool: it was a little sad

think the access to the pool could've been more centralized

too much chlorine in the cool pool... only issue

large room, fully equipped kitchen, pool, close to concert venue, great staff

the reason i chose this hotel was for the 24 hour pool

no outdoor pool/lounge chairs

amenity was a pleasant surprise; the description (as far as i can remember) didn't list a pool or hot tub

pool facilities closed indefinitely so i was informed.

only one ice machine. pool closed for repair. aging.

the location also had a pool and hot tub

was maybe not the most up to date, but the rooms and pool were clean

small pool

pool was little small.

the rooms were clean, the pool was fun

disappointed pool wasn't open, but we understand

was great, as was the pool

great pool spent most of stay in the pool

the pool was cold lol

the breakfast the staff the pool. everything was very nice here.

pool,breakfast and fre wifi

pool and hot tub both great and we enjoyed both

bartender was really nice, pool area was clean and everyone was extremely friendly

pool was warm

vending machine on floor took my money but did not dispense drink. pool did not look clean!!!

pool/hot tub hours.

though there was confusion when checking in) and the pool seemed decent

wish the pool was open

was upset that the pool wasn't open. big disappointment.

small pool no hot tub

pool could have been a bit larger but not a deal breaker.

i will take advantage of the pool next time

the pool and sauna were absolutely perfect

teen swimmer enjoyed the large pool

it s beautiful well except they pool but i believe they are currently fixing the issue

we hit the pool after checking into our room and it was relaxing and a comfortable temperature

the history of the inn! wonderful pool! dinner was excellent! pet friendly at a reasonable fee!

the pool was closed.

pool did not seem clean

missed being able to use the pool.

pool not open

the cold pool

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

we want to come back to enjoy the spa downstairs and restaurant/bar

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one location

the only point of improvement i would suggest is better lighting for the outdoor walkway and parking

steps up and down to the rooms and spa services .

indoor pool and spa was nice

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

the pool wasn't clean

check out from the front desk felt like going to the bmv, wouldn't let us eat breakfast, pool closed too early

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

were a lot of kids in the pool that were from a birthday party and no one was really chaperoning them

the pool was nice too and clean

the pool was nice, the hot tub was nice, and the beds were so comfy

grandson enjoyed the pool very much

the indoor pool was a nice bonus for our little ones

beautiful. loved the decor, lit fireplace, dining room, pool, comfortable and clean bed!

pool was just opened back up, little cool but still enjoyable

pool and breakfast are open

the pool being cold after i called and checked first!

awesome pool

and the pool was nice, unfortunately the bubbles weren't working in the hot tub

we loved the setup of our room, the pool, and the breakfast was delicious!

much chlorine in the pool & hot tub area

pool and breakfast were closed.

pet friendly, cleanliness, interior design, indoor pool and crew friendly

this is the first time that i visited the pool area, it was very clean as well

super helpful with our questions about breakfast, pool, etc

pool area was needing repairs

room was clean and smelled nice the pool was nice and

comfy bed, nice pool

the bed was awesome the pool was lovely the kids had a great time what

pool was very nice and warm

i really loved the pool and hot tub and the bed was very comfortable. will be coming back again

the pool was a little chilly but the hot tub was our favorite

beds n pool

their pool was clean and a wonderful 88 degrees while a blizzard raged outside

pool area is extremely hot maybe a fan or open up some doors sitting in there watching my daughter

place was booked and pool was packed so didn't go swimming but will definitely come back here

pool water had stuff floating in it for three days, fire pit broken the whole time i was there and

i thought the pool was cold.

they had a hot breakfast every morning, coffee and hot water available all day and night

it was very clean!! nice breakfast bar area.

we told the breakfast attendant who offered to microwave them for us

breakfast (selection and prep) was excellent. good shower. comfortable bed.

thank you holiday inn express for being our home away from home during the holidays❤ also the breakfast was soooo yummy

pool was down and kids looked forward to that (they offered to allow us to cancel reservation but

pool water was green and had spider webs

slippery bath tub and flooded swimming pool

pool was not running.

pool looked like it had dirty water

holes in pillow cases, stains on sheets, debri on floors in hallway, coffee gone at 7:30am, pool drained and not working, full breakfast no

the indoor pool and hot tub

pool hours

whirlpool in the room was amazing

a very nice indoor pool and hot tub

pool and hot tub are still closed

pool closed and breakfast closed

pool was a bit small. nothing else.

the availabilities...pool bar food etc

your hotel was very clean, including the swimming pool area

breakfast was great

they were awesome, will stay there again! generous late check out.

the breakfast was good every morning

breakfast always had something different that was very good

liked the hotel pool, hot tub and fitness room

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

they provide laundry self service

bed very comfy breakfast warm and adequate clean room quiet location

free breakfast

gym open 24 hours

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

pool was closed and room wasn't cleaned

i had left them twice when we went to breakfast and the pool and they never barked so something was wrong and instead of being supportive they were rude

why is the pool closed?

pool was out. unforeseen circumstances but a big disappointment

had a pool.

pool was closed but nothing was listed on the website

pool wasn’t clean enough when it was time to swim

loved that the pool opened early

pool and hot tub were undergoing maintenance. could not use expected amenities.

the travel websites say there's a restaurant, bar ,gym,, spa, room service, but i've never encountered any of those

things,can not use gym facilities unless you check into the baymont suites nect door to super 8

there was no butter for toast or waffles either day at breakfast

the hotel was clean, had grab and go breakfast, vending machines, and is near anything you could want for food

mmm maybe just breakfast to last longer

bed, pool and bar

pool was amazing room was breath taking with beautiful fourth floor balcony veiw.

very comfortable beds nice pool area and a full bar

the pool and hot tub were very clean and much appreciated

nice pool, bar inside, clean

wish indoor pool was open

great pool

hotel, the pool wasn't ultimately clean when we arrived but it didn't seem to get used by many other than us

could not use pool.

there was no hot tub in the pool area. pool was smaller than expected.

water fountain in pool area get shocked

check in was easy and nice, room was spacious and clean, slept great but pool was closed

the pool was not open

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

oking never said anything about it and actually

also huge shout out to hotel employee for doing excellent work in pool test procedures and hospitality

pool/spa

very friendly staff, nice pool and hot tub

the pool was nice and well maintained

pool and hot tub were well maintained and

pool was closed and not stated online that’s sucked

the staff, location, pool & breakfast

the pool was closed

the pool could of been warmer,need more parking but other then that everything was wonderful

pool very small but nice

no bathtub in our room and the pool was not very clean and was small.

the pool was perfect for kids

the water in swimming pool was not clean

nice and soft pool was clean, not to chlorine smelling

the pool wasn't open but thats not the hotels fault!

really nice that the pool has 'adults only' times and that guests receive a discount at nearby restaurants

pool was right across from our room 103 , breakfast was wonderful and very good staff was very

i liked that the hotel has a pool. very clean rooms.

pool was spotless and excellent for my needs in use of the pool

the pool and the little store was great. the rooms were so clean!

room was clean and comfortable. pool was nice.

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end

pool. available coffee.

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

i loved the pool table and the jenga set up

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

breakfast was fine.

i wish it was a hot breakfast.

pool was down but it's open now

how small and congested the breakfast room was and how cold the pool was .

things about the hotel like the card readers not working on the outside doors and in fact the pool has been waiting for a part forever but outside

pool

still renovating parts of the hotel, so there are building materials stored in stairwells and the pool area, so the pool was closed

team was staying at facility so left us no towels in the pool area when asked for more was given 2 towels it was me and three children

children enjoyed the pool, breakfast was good as well as social hour, and rooms were clean and comfortable

didn't get to use the pool or hot tub because of all the kids that where in it

location very convenient. pool never over crowded. free laundry

very clean nice pool great breakfast

clean, great pool, great places to sit outside and enjoy an adult beverage.

was so nice and clean, check in and out was hassle free, the staff was very friendly, the pool area was great, one of our top choices

pool was closed

no pool but we got a heads up so no problem.

pool spa was closed

swimming pool and hot tub - free quality breakfast

i also feel that i was spoken to rudely about the use of the pool

the staff were so welcoming and the pool was clean

pool breakfast staff

pet-friendly was a huge deal for us. hot breakfast also a plus. nice pool.excellent mattress!

the pool is clean and well maintained, staff is very friendly and accommodating.

the pools nice

indoor pool and/ or a whirlpool , sauna would be nice

the pool towels could be larger.

pool not open

had them mop kitchen 3 times

was cool to have a full size fridge and enough essentials to cook if you wanted to but the kitchen supplies were very limited but we made it work

the kitchen is not fully equipped

enjoyed the improvised kitchen sink that was still dirty

the fridge was dirty, kitchen floor sticky, bathtub dirty, carpet is nasty

close to hall of fame pool closed to early

the outdoor pool

good breakfast. outdoor pool

pool closed to early

pool n room

everything staff were great room pool gym. breakfast was really good

the pool was closed ud83dude22

the pool water really burns your eyes! even when i sat on the side my eyes burned a little.

wifi didn't work and pool is small and crowded we did not use it.

the pool was nice size wish it had deep end but that was nit picking

the pool was closed

and my family enjoyed the room, pool, and breakfast

outside card reader still broken i was there a month ago, twice now wr booked for indoor pool and it was ice

pool was clean, staff was very friendly

pool was closed at the facility and it was really hot that day

the pool and hot tub was excellent

the pool wasn’t open longer

my husband enjoyed the pool hottub and had it all to himself

my grandkids (6, 4, 2) loved the pool

pool could have been warmer!

the pool was great.

spacious room. friendly staff. bright, cheery breakfast. pool. wonderful kitchen in suite.

the pool was clean, warm and refreshing

and clean; large breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room was a nice

the pool was down for maintenance a lot due to a lot of people being at the hotel

very clean, nicely decorated, quiet , clean pool and hot tub.

staff was so nice , the hotel was so clean, loved the pool & hot tub , bed and room was so comfy , & location & price great will def back, didn’t know

very comfortable bed, shower excellent, everything very clean, breakfast excellent, awsome pool… love it

the swimming pool being closed

room was very clean as well as pool area

cannot comment on the pool or fitness room as we did not use them

clean and make sure the pool is did

our room, the pool, the breakfast, the staff, location and things to do around town was perfect

soft bed, hot shower, great pool/hot tub!

swimming pool wasn't open at 9:00 a.m like it was advertised.

very nice but clearly older. tv small pool not open due to covid

the room, lobby, halls and outdoor pool area were not especially well kept

the pool was great

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

the swimming pool and the food was great.

the staff was exceptional it had a nice work out room and pool only dig on the weight room the tv was behind the

the workout facility is nice and large, nice pool and very clean hotel

it was very clean,anf affordable. i will be back. the pool was clean.

the pool was great! the room was comfortable.

the pool! how modern everything was and how secure!

pool that opened early, good breakfast selection, child-friendly staff, very handy location for

would have been nice to have a larger pool & maybe a jacuzzi

pool was a lot smaller than the pictures

the hotel itself is very modern has laundry, store for snacks and even has a pool

pool was really small