pool was too cold

very comfy bed and pillows; hot tub/pool was nice to relax

loved the indoor pool & hot tub, especially since we stayed in winter

kids way too loud at pool. area outside was not cleaned up. trash everywhere

we enjoyed the pool & hot tub, and the breakfast was excellent

wish i had time to enjoy the pool

stayed during covid-19 pandemic and came specifically because there was an open outdoor pool in order to safely social distance

pool not open

pool was clean we had it to ourselves

guess i didn't like how the basketball court closed before the pool, it just didn't make much sense to me

the pool is nice & kept clean but it could be a little bigger for the size of the hotel.

hot tub and pool were very clean and comfortable temperatures

the pool was awesome

the pool area was nice , inside and out

could of been kept on longer during the day when it’s 90+ outside and your hanging out by the pool but there was a gas station within walking distance

room,curtains,carpet,lampshade, refridgerator pool had oily layer on top of water so didn't

gym and pool areas were available but no frills.

i loved having the kitchen, workout room, and pool to use!

breakfast buffet was limited and only went until 9am. also the pool was freezing.

front desk people, free cookies, updated, comfy, 42 inch hdtv and dvd player, pool was ok, fitness room was three treadmills in a very small room

and i hate i paid to use a pool that was

pool was closed.

the pool was under construction

staff was super friendly and helpful! very clean and well maintained. beautiful lobby and pool.

pool not open

didn't notify me online or at the desk that the pool wasn't available

pool was closed

the room was near the pool

the pool could you and update

the pool being closed ðŸ ? ??

best continental breakfast since covid, pool, location for our activities with this trip

pool was very cold to the point of being uncomfortable and the shower in the pool area didn’t

the outdoor smoking area and pool table are great for the kids.

breakfast and pool table.

open up the pool alittle longer

clean rooms and a nice pool

the breakfast was great and the pool also was great as a family of 4

pool was a nice size

super clean, nice sized pool

indoor pool and breakfast were nice

pool could not be open because of state guidelines.

the outdoor pool was not opened at the time of my stay.

it don’t have a hot tub and a indoor pool just outdoor

we were able to check in early, had a very clean room and the pool was refreshing

should put pics of pool online. its a nice clean pool

swimming pool, staff are really nice,rooms are clean!

it was really nice & the pool area was nice and clean....

location off i-75, clean updated comfortable room, pool, fitness area, and friendly front desk

i couldnt take our breakfast back to the room with us and the pool was closed

the hotel has a indoor and outdoor pool, the rooms were great beds so, so comfy

the hotel needs a jacuzzi for the older population that don t like the pool:) breakfast was good for continental

a hot tub would be nice, however the pool was a good size and warm.

the pool always had plenty of fresh towels on stock

there not been a pandemic we would have enjoyed the pool and other amenities but over all it was relaxing

the pool water was too cold because of covid, couldn t be helped.

i loved the pool area and fire pit

beautiful hotel and pool

pool and the fire pit outside

the pool hotel was in a great location outside of the city . close to shopping and restaurants.

people not watching kids around pool especially the little ones

pool was a little small n a little cold but was indoors n all very modern and clean

weekend and were so thankful to be able to bring our dogs as well as for the ability to use the pool

the size of the suite was amazing. lots of storage. clean. we loved the pool area.

didn't have any bad experiences, but i do know the pool was closed when we were checking out

having only one room at a time on the pool.

omelet, sausage, juice, cereal, milk, coffee, waffles, lovely setting clean pool and fitness room with accessible

everything. especially ground level and the pool and breakfast

the pool was lovely and not crowded

clean and comfortable all around, nice small pool was open until 10pm and was in good condition

only complaints no pool/fitness center

pool area needs some monitoring, way too many out of control kids running and jumping into pool, splashing lots of water onto concrete along

love the made to order breakfast, they also have happy hour for two hours which was a great way to interact with other

during happy hour drinks were available at the bar & snacks was more than finger food

the pool and gym were also unavailable

breakfast was excellent

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

large pool, large rooms and a good breakfast.

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

rooms were spacious and very nice. bed felt amazing. how late night pool time.

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great and the fact that the couch had another bed it was very nice and

i was happy the pool was open.staff was very nice we really enjoyed the cleaning as well

room was very clean pool was excellent

pool water was freezing

the room was very clean, the pool was open, (it is a smaller pool) breakfast was awesome

clean, nice area, pool

breakfast setup was nice and always clean

the breakfast can be improved. no activities late night hotel bar

indoor elevator. bed was comfortable. nice grab & go breakfast.

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

did not get to eat the breakfast

pool closes at 9pm, that could be later

nice outdoor pool with basketball court and tennis court

this hotel had a pool and work out room

great breakfast, easy check in/out and beautiful pool

the pool was heated and atmosphere relaxing

also, the pool was very cold to the point we couldn't enjoy the indoor pool

pool and linens

pool area was clean and inviting

this was a great hotel. very family friendly. nice pool. great stay!

very clean room. loved the shampoo and the pool.

the pool said it was open and it was never open

pool is clean

the pool was dirty, even after being

we had room 113 which was bottom floor close to the lobby, pool and basketball/tennis court

i also was not aware the pool was closed till we

the pool was not heated

little league team made pool very noisy

only minor complaint i would have, is that the pool is quite small and as it got busy, the noise level bouncing off the walls was reaaally loud

not being able to use the restrooms at the pool

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

description said there was an indoor pool but there is outdoor pool only

i just wish they had an indoor pool but other than it was awesome

so, for us, the outdoor pool was fine

no indoor pool, we were looking to take a swim with our child.

need an indoor pool.

the pool was nice

beautiful hotel, staff were nice, the pool is on the smaller side but perfect for relaxing.

we wished the pool was bigger. you get 2 families in there and there's no room!

indoor heated pool was great for kids but hot for adults just supervising in a chair

they did not give our hilton honors discount. the pool was freezing so we were unable to swim.

no indoor pool

the suite was nice! the pool and hot tub were great. staff were friendly and attentive!

suite and outdoor pool on a summer day

hallways on the third floor smelled bad the first day and the pool was crowded (it was hot so we expected that

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the parents took up all of the outside chairs

the pool was open. and it was peaceful.

they need to check the levels in the pool and add whatever chemicals that's lacking besides the chlorine

pool was very nice, and staff was very accommodating. room was nice, clean and spacious.

pool was cold

pool was amazing temp

the pool was smaller but nice and warm and not overpowering with chemical smell

were too small for it being a suite, and the indoor heated pool was cooler than my outdoor pool at home

the pool was refreshing. was able to charge phone with the amenities in the room.

pool was in need of a good scrubbing and their breakfast was pretty poor

price, pool, location, ease of booking

the bar tender was very nice.

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

restaurant and bar on site.

breakfast was awesome! gym was clean and spacious.

it was clean , they had a nice little bar inside and patio

the breakfast was not good. the pool was dirty but i think it had even used during the day.

pool

pool was obnoxiously loud and rules were not followed

the pool and gym were very nice, as was the breakfast

the pool was not heater and i could swim.

breakfast was great. the pool was incredible as was the gym.

breakfast was tasty and they had a wide variety to choose from and the pool was heated

the facilities had a nice pool, exercise room and outdoor patio

pool was open, however they allowed up to 10 people at one time

the entire visit was excellent the room pool breakfast will definity come back

pool was very small

the pool was not heated. too cold to enjoy

loved the indoor pool and they have a great breakfast

pool closed too early

i’d like a jacuzzi in the pool area snd and a place to lounge outside either fire pits

pool wasn’t heated and and could use some updating

pool was little cold and there was no hot tub.

location friendly staff great room, pool, restaurant bar .

very friendly staff, clean rooms, nice pool

the pool had a lot of chlorine in it

pool was nice and even though it was late, the hotel staff was very helpful so that we could swim a

the room and pool

pool was freezing

nice pool and breakfast

large indoor pool and jacuzzi

pool area-- couldn't control the whirlpool, too hot

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

the pool was very very warm and the hot tub was a plus

pool was the right side for families with young kids

my son had a wonderful time at the pool. room was very spacious.

of the main reasons i chose this hotel was because it included a swimming pool

no being able to use the bar or pool table because of corona :(

pool at this particular property is pretty tiny, though that probably isn’t a big deal for most

it had a pool table in the lobby area, a small bar,& a cute lounge

the bar pool table nice environment.

clean rooms, great pool

patio the room the fire pit the pool

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

the indoor pool was a little cold for me but the kids enjoyed it

breakfast did not disappoint and the pool was very well

the pool was clean. that's it...

they lied on the online add saying there pool was up they had breakfast ect they didn’t even give you a coffee pot

the pool was closed and covered up

customer service, pool is closed but was not posted

website said the pool was open, and it wasn't

breakfast was great

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

bonnie, the breakfast server, was exceptionally friendly and helpful

breakfast was great, hot and cold choices including eggs, sausage, gravy, biscuits,

the gym wasn't anything fancy but had enough equipment for my husband and i to

pool was crowded

staff very helpful hotel was clean at a good price the only thing i wish they would keep the pool open later on the weekend and always keep the court yard

late pool hours and fire pit

mostly the pool

nice pool and courtyard areas

the breakfast wasn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

very clean abd modern room. but breakfast isn't great

of parking, pool availability (we didn’t use the pool), easy signs to find your way around, complimentary

unfortunately, too cold to swim in the outside pool

there's an outdoor pool for the nice weather days, gym, 24 hours expresso machine with different coffee options, plus

staff was amazing and friendly, the pool was fabulous

quick and easy check in/out friendly staff pool was nice

kids loved the indoor heated pool

the pool was warm

the pool closes at 11:00pm but still enjoyed it.

i like the indoor pool and whirlpool.

the swimming pool area was

the breakfast was really good. the kids had fun in the pool

location is great. very clean. nice pool.

hand pole on steps in pool was broken from ground, and needs to be anchored to the floor to avoid an accident

pool didn't have many chairs, and it was freezing cold water.

convenient location, clean, comfy, and my kids loved the pool!

can imagine it being a nice view in the summer months but the pool was green, dirty, and had all kinds of trash in it

great location, nice pool, large room with cool air conditioning

my girls especially appreciated the very nice outdoor pool.

we also loved the pool it was clean and relaxing

friendly staff, nice room, pool

the pool for grandkids and food

good place to stay.good people, good food.nice pool area.all in all wonderful place.

everything is excellent!! the staff,food,drinks,rooms and the pool/spa are excellent

we liked the pool and the food in the eve and in the morning.

buffet and pool and sauna

my daughter loved that the pool was warm

there was a pool and gym

felt safe, nice pool,

pool small no hot tub

like how cold the pool water was that was really my only complaint and time went too fast but not no one's fault for

to use hand towels for wash clothes because laundry was behind

very clean!great location!slept well! breakfast was good!

nancy, in the breakfast area was amazing

great overall experience, loved the 24hr gym and indoor pool.

the staff was warm and welcoming, accommodating and had a great breakfast in the morning!

staff was kind, the room and common areas were clean, the pool and hot tub were in good working order

the hot tub and pool were very relaxing and fun

pool and hot tub was open. hours were late hours which was good

the pool was too chilly

the front desk clerk that checked us in was very knowledgeable and told us the times the pool opened and closed, what time breakfast was, etc

very clean and the breakfast was good. nice gym and pool area.

pool was on the small size but other than that met our expectations.

daughter loved the pool

pool was shockingly warm

the pool is my only complaint

the staff was friendly and helpful, the pool was really nice

free breakfast, pool n it's area so many food places ud83dude0a

pool cold

pool water was extremely cold for the kids to even get in

pool and helpful kind staff

the friendly staff, the hot tub, cleanliness, pool facilities staying open until 11.

the pool and the hot tub

very clean. no signs of any bugs. no foul smells. pool and hot tub were clean and clear

very clean, pool was great and staff was very friendly and helpful!!

was very friendly, the place was spotless, the pool and hot tub were both up and running and the temperature was perfect, dining room area was

the hotel had ample free parking

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

breakfast was hot and delicious. good bar offerings and a fireplace to relax by.

access to the fitness center and pool was as easy and check out was quick and efficient

friendly staff. close to stores. and pool was great

pool was freezing, but not much that can be done about that

everything was perfect except there was a bees nest in hotel pool's towel cabinet.

breakfast was good staff was exceptional pool was clean

onsite luandry, decent size clean out door pool with seating area

the pool was very cold and made my daughter break out in hives due to so much chlorine.

the pool and easiness of the staff

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

children were excited about the pool and a pump or something was out , which made the pool freezing

it was packed with kids and it was a nuisance.

unfortunately due to covid the restaurant and bar was closed

dark parking lot

my kids used both the indoor & outdoor pools

with the friendliest staff close enough to home but still felt like getting away ( with out the kids

there were kids screaming all night. and poole had tvsup very loud.. breakfast was cold.

the pool was also clean and the kids had a wonderful time

my kids loved the pool and it was clean

had a very nice time at this hotel, not only was the pool great for the kids but they also enjoyed their breakfast, which they usually don't eat much, but they enjoyed the

they have access to a great gym in the area....i alway stay here because of that gym access!

no air conditioning in fitness center

the pool was too cold for my kids (3 & 5)...especially for colder months

fitness room was adequate, but tv wasn't on and remote was no where to be found

breakfast was superior

kids running through the halls i couldn't relax with my kids at the pool because a staff of

pool was a bit disappointing

pool wasn’t working, elevator stopped working had to walk to 5 th floor….

only reason we booked that hotel was to enjoy the pool and it was closed that day

pool was closed while i understand why

no hot tub or pool

not in room about amenities, a closed pool

my room my shower the pool and the patio grea

they have out door pool

location of the pool, our room was adjacent to it and it gets very noisy when someone is trying to go to sleep

the pool and grill were also nice

pool was open but it is very small

efficient front desk staff. nice pool. clean great breakfast.

the swimming pool and beds are comfy

it was clean & we had the pool to our selves! staff were nice!

pool is cool haven't used it yet but hey maybe next time

the whirlpool was closed, and the pool was absolutely freezing.

pool needed chemically balanced & it is not heated

great pool, low beds, comfortable, quiet, had read several bad reviews, but although the interior was

nice and very inviting to you and your family they love children they have a big indoor pool that the kids love and the price of the room is excellent

my grandkids were so happy they got to go swimming in the in door pool

i could see the pool from my room. good location for an overnight stay

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

pool was excellent and we really enjoyed making use of that

the swimming pool

pool not functional

staff was rude, also lied about the pool being open

did not like how i wasn’t informed of the pool being closed, the restaurant/bar being closed, and house keeping services being suspended for

didn’t like that the pool was so cold and the jets weren’t that warm

clean facility, enjoyed the pool

pool was closed which was the reason i booked it

pool

clean and well appointed. i enjoyed the fitness center and pool.

pool decor was great

their pool area was clearly maintained and smelled of chlorine so we felt comfortable swimming

the pool was clean, and the gym was enjoyed by my teenagers

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

the hotel bar was so great

put us in a room right next to a bar playing loud music at two in the morning

the staff was amazing from the front desk all the way up to the bar they were all great

there were kids yelling as late as 1am in the hallway.

room was very nice. spacious but cozy and the kitchen layout was great.

it was very spacious and the kitchenette was great

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

the breakfast was great, and the complimentary coffe throughout the day was a big bonus.

at breakfast, there were plenty of favorites as well as other healthy options

that this could have been helped, but due to covid-19, the amenities weren't all available like pool, etc

i didnâ ? ? t like how small the pool was & that it didnâ ? ? t have a jacuzzi for the adults.

pool closes at 10pm

disappointed that the pool was not open and that the workout facility could have been more

room was super clean an i clean for a living so it was great hotel was very clean love the pool

staff was extremely friendly and they offered a salt water pool.

great location. we got enjoy the pool and hot tub to our selves for a couple hours

pool was closed. bottom of bath tub was peeling

we swam in the pool every day, and also used the

the peace and quiet. the pool and fitness center!

facilities were great, always had fresh coffee in the lobby, gym was great

the kitchenette was nice - full size refrigerator, microwave, dishwasher

breakfast, parking is kind of limited, but great location

were disappointed in the breakfast

the kitchen staff was absolutely wonderful and treated us so kindly

pool was busy with families

the breakfast was a little disappointing. food was cold and definitely not as advertised.

rooms are very nice and clean. great breakfast as well.

huge suite rooms, amazing breakfast selection, good functional gym

breakfast meat over cooked and boiled eggs needs to be warmed before serving

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the breakfast.

that the pool wasn t open for my kids

breakfast was delicious, pool was nice, beds were comfortable

pool was cloudy and ran out of towels both days but was still nice and clean

that the pool wasn't open.

pool was closed

great location. peace-full setting. friendly staff. great breakfast.

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

like that breakfast was included, and also everything ran smoothly

i have a gluten allergy and no options were available for the breakfast included in our purchase

not enough time to try breakfast

nice pool

loved the kitchen!

breakfast was just ok

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would not

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the