the pool, spa etc is 4 star plus although the pool could be a bit warmer

the pool and area was clean and relaxing, the food was lovely. the staff were kind and helpful

pool area was clean and

ich was wonderfully warm) sauna, steam room and jacuzzi

free use of pool

pool was extremely cold which meant my friend who was with me couldn't go in it because she has

we used the swimming pool which good with clean changing rooms, remember your 1 for the lockers

swimming pool and leisure facilities were lovely and staff were brilliant

if the swimming pool was for guests not children learning

we couldn't get into the pool because of an aerobics class but didn't spoil our

the fact it has a bar, pub, gym and pool.. and a starbucks which was my highlight

the pool and jacuzzi really made the trip, excellent stay and chester is beautiful

good breakfast jaccusi, pool, sauna, steam room, staff helpful,

value, great facilities, gym and pool are fantastic, the fact you've got a choice of a bar with big screen tv or a lovely restaurant

the pool was lovely and warm

we enjoyed the pool and had pedicures at the spa

the pool was lovely, breakfast was great

great location, good value, nice pool sauna and hot tub

the pool

yummy breakfast great location lovely pool

they have kitchen facilities and a beautiful bathroom

close proximity to town. separate bedrooms and kitchen area.

wasn’t expecting a mini kitchen with complimentary breakfast

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

the hotel had a beautiful aroma, and because they were suites with sofas , dining areas, and kitchens, if we didn’t feel like going out, we could just stay in and chill

the spa and gym is very well equipped and the pool steam room sauna and jacuzzi were excellent

rooms, good breakfast, nice staff, the pool-jacuzzi-sauna was a great addition, located on a quiet canal close to nice pubs

the rooms are spacious and very clean and the swimming pool and spa , i cannot fault are excellent

the pool and spa area were great to wind down in

everything was great about this hotel pool gym room location food all very good

conditioning, friendly staff, free cocktail, dog treats, comfy bed, pool table

there was a pool table, board games and things in what we called the ‘chill area’ which we spent a few

the games area is superb too for chilling and playing games/pool and even have a strum on the guitars if you like

the pool table

no chalk for the pool table

ud83dude0d we only booked a basic room but were given a huge beautiful room 2 doors away from the pool

the pool, steam room and sauna were an added bonus we took the package including breakfast and we found

everything, especially the pool area and gym

the spa facilities were brilliant and the pool was lovely and warm

hotel and room, spa/pool were really good size and the gym is the best hotel gym i have been to

ladies changing rooms by the pool were very cold and a little tired compared with everywhere else in the hotel

swimming pool, decent breakfast, 10 minutes from chester town, 10 minutes from the zoo

hotel got everything we need like the gym,pool squash court and the relaxation area

lovely pool comfy bed nice and quiet

the pool, gym, jacuzzi & sauna are an added bonus

room was fantastic, pool was great, breakfast was amazing

gym was great, steam, sauna and pool was all fab

very friendly staff. swimming pool and steam room were lovely. excellent choice for breakfast

location next to the park and ride into chester pool facilities very good breakfast was brilliant great variety of food to choose from we were

breakfast good, good swimming pool.

the pool is great

also the pool was stunning and the gardens where they grow their own producer the

meals were excellent and pool and sauna were first class

the swimming pool was great and the changing facilities and showers were excellent

super pool and grounds

think hotel guests should pay extra for the pool facilities, this did stop us using them and also paying extra for poached eggs at breakfast

a little disappointed that they have doubled the price of the use of the pool

are still under 15yrs however emily at the reception went over and beyond we managed to use the pool at another hotel 9 minutes drive from hilton all was

opportunity for under 16years to use pool facilities which we was unaware until we arrived

loved the facilities such as the warm pool

staff friendly . lovely pool and spa. lovely grounds . beds were very comfy:

the pool was clean warm and quiet

great pool facilities and

spacious room, room service, pool, staff

pool complex was lovely, quiet, clean, friendly staff

pool cloased earlier than we expected for a weekend.

pool was good with complimentary towels

room was spacious, beds were comfortable,swimming pool and facilities were good,

the facility of the pool, sauna and jacuzzi are very good and especially as they are included with the price of the

the service and rooms were great, with a nice spa/pool area

great bar with pool table & darts

hotel bar and lounge was great, an open fire, pool table and selection of games made it very welcoming

games room is ideal we played a few rounds of pool

jacuzzi bath, free pool table, wonderful garden where pets can run

a lovely vibe to the place with books to read pool to play and a beautiful garden to walk around

swimming pool was much appreciated

nice small pool

robes to wear when crossing to and from swimming pool would have been appreciated.

swimming pool was a bonus and wonderfully warm

excellent breakfast, gym, swimming pool, sauna, comfortable room, bath, very friendly staff.

food and room service was brilliant staff really nice booked to stay again

good pool and gym facilities. room was nicely refurbished.

recommend the room service, the steak was delicious and very reasonably priced

were really lovely and very accommodating even helped us with an early check in as we d attended for an event

the location was ideal for holywell golf club

we used the spa/pool and the tapas restaurant and i have nothing but positive comments for it all

liked the luxurious atmosphere, the excellent decor and the pool

would be a hook on the back of the bathroom doors and a few more changing cubicles in the pool changing

i was working at m&s bank arena in liverpool and the location of the hotel was great

beautiful main building, gorgeous pool, beds comfy and clean.

heater for the swimming pool was broke so didnt swim.

this is why i chose the village - because of the pool - but not sure my employer will allow me to book the more expensive room again

staying with my daughter currently and she lives pool lane but it's nice to have a night there once every couple of weeks

enjoyed the pool, steam and sauna but was quite busy at the time we went in

hotel and room was lovely the pool and gym was outstanding and the people so friendly in all

use of pool in adjacent leisure facility

we only wish we had known about the swimming pool available next door but we ll use it next time as we'll definitely be back

being able to use the pool

stayed with my daughter who really enjoyed the pool and she had a lovely time in hotel, we was both very happy with the kind staff and facilities

the swimming pool and their service

the kitchen has washing up liquid and two dishwasher tabs for the two nights we were there

bed was comfy and had everything we needed in the kitchen

nothing really apart from no plug in the kitchen sink

i couldn't find any frying pan in the kitchen

gorgeous, clean room with great kitchen facilities and plenty of room

no individual changing room in pool.

the pool and spa was brilliant very clean and therapeutic

liked that it had leisure facilities which include pool, hot tub, sauna, steam room, gym

pool was brilliant too

this was our 4th stay and still great, our son’s favourite hotel with the toy corner and the pool

had to leave the hotel and walk across the car park to go to pool and spa as not situated inside the hotel

we couldn't use swimming pool an we asked 4 times an kept being told busy

lovely canal side location. great room with lovely view, great pool and great breakfast!

pool in the spa was a little colder than other spas we've visited

swimming pool

staff very friendly . exceptional value .good food ,great pool

we didn't have time the next day to have breakfast nor use the pool, such a shame

they have got better the staff are a credit to the hotel, obviously with the pandemic the pool and spa not available but when we return again i am sure it will be available

spa a gem with a 25m pool

gorgeous location, rooms, swimming pool and view from room was lovely. highly recommend

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

called me a liar for saying i booked early check in especially when i even showed them proof

mini bar facilities if needed

was offered to pay for early check in but i had plans anyway

the decor was lovely very clean and quiet, staff were really helpful, although there isn't an early check in some one was on site to allow us to leave our bags and all communication i had prior

great room service from the restaurant !

staff were very friendly and made extra effort with the kids

we used the spa and had a thermal experience

in my room did not work and neither did the wifi sadly

clean, tidy great bar and atmosphere