the hotel was very clean, the staff was very helpful. nice gym and pool.

friendly and helpful staff. breakfast bar had healthy choices.

excellent breakfast choices

breakfast was very good

once the kids got there the hotel did find the original booking saving me the discount i had

breakfast was warm, good, and had a variety of food

enjoyed the pool area. very clean and well kept.

the fitness room was great

breakfast could have been better.

breakfast should have been listed as continental breakfast

in kitchen was convenient w/fridge was a plus

breakfast was good but it woulda been nice if they had bacon

always a bonus having kitchen amenities

breakfast was amazing, fresh, lots of choices

the room was spacious with a fully functioning kitchen, a burner, fridge, sink, toaster, microwave, silverware, pots and dishes

pet fee a little expensive for 4 pound dog

is one of the dog friendly hotels that only charges $25 pet fee that was available this weekend

there was confusion as to the price and having a pet

location was good. pool was nice and outside patio. breakfast was good as well.

are friendly help you out if you need anything pronto it's very clean comfortable & fabulous breakfast the lady that makes the meal happen is very courteous i don't go anywhere else but

in lieu of changing rooms, the desk agent removed the $75 pet fee from our bill

they are pet friendly which was great for us, although the pet fee is pretty expensive…$75

just thought the pet fee was a bit outrageous

pet fee is outrageous when pets stay in cages

there were some things not working properly in the kitchen or whatever so not all of the food options were available

the staff here were extremely helpful. breakfast was really good. rooms were very clean.

there was black mold in bathroom shower/floors. hot tub was not hot, and pool was chilly.

breakfast was delicious and kitchen staff was there to put out fresh food when needed

a pool and breakfast too i’d go back in a minute

the breakfast room was clean and pleasant

everything the room, the lobby, and of course the breakfast.

location. clean room. amazing breakfast.

the pool was smaller than i'm used to; you can't have multiple families in there at once

new hotel, beds were comfortable, breakfast was hot and ready, staff was very friendly and helpful

the shower. the breakfast. the beds.

staff was extremely nice and accommodated an early check in

dirty not real clean room pet fee no free breakfast

on towels and bedding and carpet

i was charged 200$ for a pet fee vs 50$

00 a night pet fee

staff kept the pet fee a secret right up until i checked out

the security elevator system was excellent and parking behind the hotel felt secure

would have been nice to have a pool and a bar open for more hours than 4-7.

nice shower, separate bathroom, great location, free parking

bar was very nice and had good drinks

we brought our bikes and felt safe leaving them locked on our car bike rack in the parking lot

room was very big and had a kitchen in the room which made the experience that much more

full suites with kitchen and living area. affordable rates and very clean.

the kitchen was well equipped and the bed large and comfy

breakfast was simple (egg sausage sandwich, apples, coffee , cold cereal options

kitchen equipment needs to be restocked - dishware for only 3

breakfast was a little lacking, not enough variety of fruit, no breakfast sandwich option and not

breakfast was exactly what i expected.

friendly and helpful staff, nice breakfast and clean room!

the pool was great

the continental breakfast was good, a mix of hot and cold food

very clean and friendly staff. the pool area was big and love the little game room for the kids.

the pool area was super nice! kids loved it

the kitchenette was very handy. good selection for breakfast and coffee was quite tasty!

this did not effect the stay for the kids but only negative to me

morning if i would need my room for another night, they were kind and held my room each day as a late check out until i could call them to confirm whether i d be back

loved having breakfast next to the outdoor fire

this property was absolutely a great place and breakfast was really good too.

i actually enjoyed the breakfast too

no yogurt at breakfast

pool was really small

too early for the pool to be open but i would love to go again for a summer

there is a heated pool and larger hottub, which was nice

nice grounds and pool

pool is awesome

pool, seating area to relax, led light poles

he $35 pet fee was excessive and not mentioned at all although i booked a room listed as pet friendly

was double charged for the pet fee

the extra pet fee that i didn t know about when booking.

this was a pet friendly room, so maybe the carpets were retaining the smell of pet accidents

also they are pet friendly

we missed the hotel breakfast, from 6-9 am.

pool was cold!

nice rooms, good breakfast, nice pool. free coffee. clean rooms

breakfast leaves a lot to be desired but for the price you really cannot complain

honestly loved the hotel loved the hot tub pool was nice beds were comfy ac worked great rainy wanna try the room with the balcony to the

staff at breakfast

very friendly staff, very clean facilities, breakfast was wonderful!

staff, cleanliness and hot breakfast all exceeded our expectations.

breakfast had lots of great options

location, appearance, breakfast was offered at 6am on a saturday!

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

i enjoyed that fact we were able to use the pool

super clean spacious room and amenities plus an excellent breakfast bar.

bed, pool and hot tub was nice, also liked having a microwave and larger size refrigerator in the room

was very clean, breakfast was nice

breakfast bar should be open later

also, the pool & hot tub were great

we were on the 1st floor, right by the pool

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

maybe warmer water in the pool

lots of action in parking lot i did sleep well, stayed on second

at night, guys skateboarding & drinking in the parking lot around vehicles

the breakfast could have been better.

breakfast was listed on booking

breakfast ended too soon

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact never did so

breakfast

i love these hotel the staff is friendly the breakfast is exceptional and it s clean

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

there were bums and prostitutes just hanging around parking lot and doors

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

they were even nice enough to give us a late check out

was super clean, the beds were comfortable, breakfast was great, the staff was amazing, and the pool was nice

the rooms are very spacious and free laundry

good breakfast, endless coffee and tea

pool could have been bigger and there was no hot tub

she was really impressed by the size, kitchen amenities, and loved having a couch in the room

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

very clean ! the property is perfectly located to the arena. the shuttle was a life saver!

it was good distance from our venue. pool was available without too many people. room was quiet.

the company provide a shuttle service

great restaurant on site/room service

location, cleanliness, great food and a bar downstairs, great staff!

super nice bar by the lobby with really good food

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

and the food at the bar was wonderful, had the shrimp and meatballs

i had the best margherita of my life, truly, at the bar right after i checked in

having a kitchen to set up my coffee stuff was so much better than hoping i didn't damage a

pool was small, but enjoyable

breakfast was ver good with a great view

only issue: the indoor pool was cold, in march

convenient location. clean, amenities, breakfast. staff was superior

spa was amazing

pool area needs some attention. maybe make an 18+ area or don t allow kids in the jacuzzi.

the room was comfy and the kids enjoyed the playing the the pool

fault but we would ve loved to be able to have breakfast in bed i m sure next time room service will be available

we ordered room service for breakfast and it was delicious

room was spectacular with great views, the rooftop bar is must see and the staff was world-class

gym and great view of downtown grand rapids

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

huge room, great breakfast

complimentary breakfast

breakfast made to order with happy, talented chefs

taken out

the breakfast was great

the included breakfast was so much better than a standard continental breakfast, and the pool area was beautiful

pool & outdoor hot tub

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

disappointing to see the pool closed

good location, breakfast and pool included, choice of nearby restaurants

clean n pool

the laundry room was clean and the cleaning ladies was bleary wonderdul.

and my kids really enjoyed the hot tub and pool

close from the airport and shuttle service available

also beware the hotel shuttle service

shuttle pickup and drop off were great.

was nice facilities were clean pool was amazing kids enjoyed themselves food at the bar/grill was really good just pricey and bar staff was

lots of parking.

courtyard and pool area, breakfast was amazing and way beyond expectation

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice and so was the outdoor pool and

free bfast, wifi, pet friendly

very spacious rooms and very clean style in the kitchenette

kitchen area is small and very crowded, congested at breakfast.

the kitchen was well organized and i liked that everything had been put in the dishwasher so we were

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

we're missing alot of kitchen things

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

breakfast didn't start until 6:30am.

pool & bedfast

i loved the indoor pool and exercise room.

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

pool was fun and hot tub wonderful

my in-laws were able to take a shuttle straight from the airport to the hotel while we were still traveling

to covid, there was no breakfast bar with the usual offerings

great breakfast, loved the pool, and the bedroom was very comfortable!

we liked the kitchenette area

it was old, not clean and we were kept all night by loud people and small kids all night long

staff at the front desk and bar were very friendly, upbeat, and willing to assist

there was a million kids running around and it was very noisy

the room was very clean and great location by the airport. they also offered shuttle service

00 per person for food each day , shuttle service was also very nice to have to go to the airport