good breakfast, nice pool and hot tub area, awesome room

the pool area was super nice! kids loved it

friendly staff, plenty of parking, and an excellent breakfast

the breakfast situation was a little weird but during these times its to be expected.

lnuts, honey, good yogurt)

spacious rooms, walk in shower, clean, free parking, decent breakfast.

no yogurt at breakfast

the complimentary breakfast and coffee were both very good

the pool is very tiny. weren't able to swim because 10 people in the pool was crowded

breakfast was wonderful and the breakfast staff was so courteous and friendly

well lit parking, staff was helpful and courteous

i would have liked to have eggs with my breakfast..

diverse lodgers & truckers. parking lot usage by non-hotel persons.

at night, guys skateboarding & drinking in the parking lot around vehicles

says it has free breakfast their isn't any says it has free wifi their isn't any

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact never did so

they are dog friendly and have free parking

erage) arcade with it

the breakfast bar was huge and i was looking forward to it the next morning only to find coffee and two flavors

hot breakfast

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

location, appearance, breakfast was offered at 6am on a saturday!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

the breakfast could have been better

location. breakfast.

breakfast had lots of great options

room was clean, love the bark bar, pool/hot tub, location and driver from germany was funny.

took advantage of the free shuttle that i think goes in a 2 mile radius, very nice feature

free parking/shuttle downtown

it was good distance from our venue. pool was available without too many people. room was quiet.

shuttle drivers were very nice and friendly

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

and the food at the bar was wonderful, had the shrimp and meatballs

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

super nice bar by the lobby with really good food

loved having a kitchen/ fridge in our suite

pool was a bit too cold

very nice great amenities great breakfast !!

the kitchen and living room.

clean, great breakfast and staff very hospitable

fault but we would ve loved to be able to have breakfast in bed i m sure next time room service will be available

ordered room service for 1 adult and 3 kids and it cost $105 plus tip for

spa was amazing

great location. i wish there were a few dining more options at the hotel for people with kids.

they had a better gym with bigger dumb bells

that they are functioning 24 hours, so you can check in anytime and have a snack at the snack bar at any time

complimentary breakfast

rooftop bar needs to be open later than 11pm.

gym and great view of downtown grand rapids

the 24 hr gym has enough equipment for cardio and free weights

pool area can use some updating

bigger towels. more variety for breakfast.

the room was very comfortable and we really enjoyed the breakfast.

friendly and helpful staff, nice breakfast and clean room!

nice clean hotel! pool area was great! enjoyed jacuzzi

breakfast was delicious and had tons of options, pool and hot tub area was wonderful, staff was friendly and helpful

water fountain inside the gym. water fountain outside of gym didn t work

taken out

breakfast was coming back as normal style

the bar upstairs gave us 2 free drinks and they were excellent, not watered down

i like this motel it is nice and they have breakfast and a pool

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

super clean spacious room and amenities plus an excellent breakfast bar.

breakfast was good. it was quiet, and room was clean

gym looked nice

also, the pool & hot tub were great

easy access to room and laundry facilities

here was top notch: the staff, room, breakfast, wifi, pool

pool was small.

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

breakfast and pool

kids were so happy in the pool

i really like the staff. i like the breakfast. the bed was comfortable.

but the only problem i had is i thought that the hot tub was a little bit too hot but the pool could have been a little bit warmer my granddaughter's lips were blue so it was a little cold

only issue was that the key to the swimming pool didn't work and the person working the front desk would have to open it for guests

staff was friendly, property was clean. good breakfast included and a nice dining area.

hmmm, i'd have to say that i had to check out, go home, make my own breakfast , and clean my own room

clean, close to our. destination and places to eat.. pool exercise room good

laundry room is terrible

very clean, full size fridge and kitchen with accessories

wish for a kitchenette, rather than eating in the living room

super clean facility and great breakfast as always. very friendly and helpful staff

the breakfast was very nice quality and better than usual for hotel continental breakfasts

room was a very comfortable size with a functional kitchen

breakfast could of had a little more variety but it was good, eggs & waffles

breakfast was good

breakfast is just ok. coffee could be better at breakfast and in the room.

close to the highway and casino, which we went to after the reunion

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

i liked the jacuzzi room and the fact it had a pool

clean n pool

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

the rooms were clean and bed was comfortable. the kids loved the outside pool

location and the pool. also has a decent elevation.

room by the pool

the pool temperature was a bit shocking but the kids loved it.

there were parking lot lights but none on the building itself, not even the entrance

rooms were really clean and well done, the pool was amazing and pool area were really clean, the lobby was well

the pool temperature was a bit shocking but the kids loved it.

they have dishes pots and pans so you can cook in your suite this hotel is amazing even the breakfast was

clean, comfortable room and good meal, both breakfast and evening light dinner

courtyard and pool area, breakfast was amazing and way beyond expectation

like cooking for myself, so having a kitchen was very nice

spacious, well laid out rooms. kitchenette. comfortable king bed.

kitchen area is small and very crowded, congested at breakfast.

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

the kitchen was well organized and i liked that everything had been put in the dishwasher so we were

we're missing alot of kitchen things

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

breakfast was great

the hotel also has a fitness center and indoor pool available to guests

clean. breakfast good.

breakfast was very disappointing

breakfast was not the freshes.

great staff, clean room and breakfast

clean room, large tv with lots of channels, clean laundry room, outside seating.

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

breakfast was great,there a very nice well dressed lady making sure things were clean and tidy and

also, they couldn’t make change at the desk or have a quarters machine for the laundry

kitchenette in the room was a huge bonus

my room has small kitchen which we really loved it and breakfast was awesome !

the pool and laundry room were closed due to renovations.

to covid, there was no breakfast bar with the usual offerings

the breakfast was actually good

there was a million kids running around and it was very noisy

it was nice having a full service bar and restaurant

proximity to airport, free shuttle service, nice staff

the room was very clean and great location by the airport. they also offered shuttle service

the airport shuttle was timely and helpful

com did not include pet fee, which we were told nothing about

too much for the first night pet fee

free parking. very reasonable pet fee.

none of the equipment in the fitness center worked

laundry service, it seemed more like a long stay for subsidized living than a hotel

no pet fee is a bonus as most area

nothing. it was all good. even breakfast was great!

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

great staff, clean, great breakfast

hot breakfast

big suite, comfy bed, great breakfast, wonderful staff

kitchenette free laundry staffing specially the gm

wish the pool was a little warmer.

supplied in room, full kitchen, nice flat screen tv, bathroom and essentials provided

luv that kitchen and free laundry

love the kitchen, everything but an oven

there even a spa if i've is so inclined

booking my hotel online, i called to verify the free shuttle service from the hotel

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

our room was above the laundry and was very annoying at times.

i loved the warm feeling (fireplace) of the lobby. i also loved the complimentary breakfast.

missed the pool but understandable

was a little expensive and there was quite a few kids running around the floor above me

we never got to use the shuttle service because they didn't communicate the availability correctly

the staff were very friendly, the shuttle waited for us, the breakfast had some nice options that weren’t ultra

they actually had breakfast earlier at 6 am to 10 pm which was amazing because there were very early games

a restaurant, airport shuttle, and access to nearby businesses

shuttle did not go to downtown or arena area even though it was only 10 minutes away

supervision in pool, kids being so reckless, and hotel ran out of towels

live in california and fly to grand rapids airport to see my kids in muskegon in norton shores because of this i'd like to come twice a year your hotel is at a

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

pool was ok but it didn’t smell like overdose of chlorine which was nice.

fresh, new, bright, clean, comfy, large, enough breakfast choices. we loved it.

staff was nice everytime we seen them they waved and talked with my kids

the pool and breakfast

breakfast was very good

free breakfast, great pool ! excellent service !

clean pool and hottub

quiet and very relaxing and the breakfast was a nice bonus too

not enough places to sit for breakfast

nice rooms, good breakfast, nice pool. free coffee. clean rooms