breakfast was amazing as well as the pool facilities

were very pleased with this hotel; it was very clean, the rooms were comfortable, and the breakfast was very good

loved having breakfast next to the outdoor fire

spacious rooms, walk in shower, clean, free parking, decent breakfast.

breakfast was great. option for late checkout was nice.

fact that the pool is closed, but i understand ut is governors orders

did not use breakfast amenities

the pool time slots we felt were a great way to allow people to safely utilize the amenities

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

this did not effect the stay for the kids but only negative to me

breakfast had lots of great options

breakfast was great!

staff, cleanliness and hot breakfast all exceeded our expectations.

the breakfast was good

staff at breakfast

lots of action in parking lot i did sleep well, stayed on second

don't have breakfast.

good breakfast

no longer do breakfast,, all though advertised, a little discouraging , we were counting on hot breakfast

diverse lodgers & truckers. parking lot usage by non-hotel persons.

the children loved the verity for berfeast and enjoyed the pool.

the staff, room and breakfast were amazing

was very clean, breakfast was nice

rates,pool,cleaniess

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

didn't stay for breakfast as we had a 10

asked for a early check in which was no problem, room was ready when we got there

the pool has been broke for over a year. fix it

the pool was great, too

pool

the continental breakfast was good, a mix of hot and cold food

breakfast was a little lacking, not enough variety of fruit, no breakfast sandwich option and not

friendly and helpful staff, nice breakfast and clean room!

getaway for the weekend ud83dudc4c pool and staff was great jacuzzi suite next time and the restaurant down the street was fabulous

breakfast could of had a little more variety but it was good, eggs & waffles

breakfast is just ok. coffee could be better at breakfast and in the room.

breakfast was good

a few more hot food items for breakfast would have been great.

close to the highway and casino, which we went to after the reunion

wifi of the pizza place next store worked well in my room

i went to a gym to shower instead before work, losing more time of the room i paid for than i wanted

hot breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact never did so

there were always people carrying baskets of laundry to other floors

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

i think the only thing that i personally didn't like was not making it to check out the pool

cleanliness, amenities in the room, good breakfast options, very friendly, helpful staff

add jacuzzi in the pool

she was really impressed by the size, kitchen amenities, and loved having a couch in the room

good breakfast, endless coffee and tea

super nice bar by the lobby with really good food

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

location, cleanliness, great food and a bar downstairs, great staff!

and the food at the bar was wonderful, had the shrimp and meatballs

it was good distance from our venue. pool was available without too many people. room was quiet.

took advantage of the free shuttle that i think goes in a 2 mile radius, very nice feature

free parking/shuttle downtown

shuttle drivers were very nice and friendly

great restaurant on site/room service

convenient location. clean, amenities, breakfast. staff was superior

good size tv and the kitchen area is always nice

pool was small, but enjoyable

indoor pool

loved this room, good size with a kitchen and sitting area at a great price and close to everything we were looking for

we had our kids with us the first night

no room service at this time

there is absolutely no room service and parking was a rip off

there was kids running up and down the hall screaming

pool area needs some attention. maybe make an 18+ area or don t allow kids in the jacuzzi.

gym and great view of downtown grand rapids

the breakfast was good for a hotel breakfast and the location was amazing for events downtown.

the 24 hr gym has enough equipment for cardio and free weights

our stay was amazing. the hotel is clean and pleasant. nice pool and amazing rooms.

the only thing was that the indoor pool was freezing because of the air conditioning being on.

the included breakfast was so much better than a standard continental breakfast, and the pool area was beautiful

water fountain inside the gym. water fountain outside of gym didn t work

room service was great!

incredible breakfast and happy hour. great room- comfy, super clean, appealing.

awesome view, love the breakfast and pool

also, the room phone wasn’t hooked up so we couldn’t call for room service or anything

front desk employees were not happy or personable. no towels in pool. closed room service early

which is ok, i was told by booking that i would be getting the queen suite with a kitchenette, but that room was not available i ended up with a two-queen room which was ok but we

shuttle: - super convenient

hotel has airport shuttle

loved the complimentary laundry facilities

outdoor pool

place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice and so was the outdoor pool and

the free laundry machines and mini gym were a bonus

the adults loved separate bedrooms, the kitchenette and full size refrigerator

the kitchen set up. the bedroom was nice and cozy.

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

kitchen area is small and very crowded, congested at breakfast.

we're missing alot of kitchen things

the pool was perfect size for my smaller kids and big alike and the hot tub was great for us adults

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

clean room, large tv with lots of channels, clean laundry room, outside seating.

breakfast hours on saturday/sunday should start earlier. starting at 630 am would be better

the pool and hot tub facility were open longer honestly

beautiful place! great breakfast!

were large groups of teenagers there that dominated the pool

breakfast was not the freshes.

breakfast was excellent, with great coffee, a fine selection of food items, and a spacious dining

was basic … the waffles & coffee were the best part … small pool but the kids enjoyed it … staff was super

coffee/breakfast setup was perfect

breakfast area and adequate items

breakfast wag good, i wish they served bacon

pool was fun and hot tub wonderful

the pool and laundry room were closed due to renovations.

00 per person for food each day , shuttle service was also very nice to have to go to the airport

great location to the airport, timely shuttle!

there was a million kids running around and it was very noisy

very loud group of kids or young adults in room adjacent to ours until midnight (but hotel at

the pool was super cold the kids couldn't even swim

the pool was ice cold and when i menitiin it i was brushed off

pool and breakfast

but the only problem i had is i thought that the hot tub was a little bit too hot but the pool could have been a little bit warmer my granddaughter's lips were blue so it was a little cold

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

breakfast and pool

pool should stay open a little longer

the stairs and the closed pool

smelled like sour laundry

laundry facilities was not able to use

the hot tub was really nice too, and the pool/spa hours, most hotels close that area around 9, and at baymont it is open until 11pm

the rooms were clean and bed was comfortable. the kids loved the outside pool

clean n pool

good location, breakfast and pool included, choice of nearby restaurants

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

i liked the jacuzzi room and the fact it had a pool

com did not include pet fee, which we were told nothing about

too much for the first night pet fee

free parking. very reasonable pet fee.

none of the equipment in the fitness center worked

laundry service, it seemed more like a long stay for subsidized living than a hotel

no pet fee is a bonus as most area

nothing. it was all good. even breakfast was great!

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

great staff, clean, great breakfast

hot breakfast

big suite, comfy bed, great breakfast, wonderful staff

the breakfast, was just the cherry on the top

the pool was too small for any real swimming.

pool was ok but it didn’t smell like overdose of chlorine which was nice.

the hotel was very clean, the staff was very helpful. nice gym and pool.

everything! it?s beautiful! spacious! wonderful staff! good breakfast! great location!

beautiful clean room, very spacious with full kitchen minus an oven!!

the kitchen in the room that really came in handy and the pillows were so soft

being able to do laundry for free unfortunately only one dryer worked.

pool could have been open longer

the pool was warm

quiet, hot tub, breakfast, bed.

was warming more than with the fire and chairs , coffee and biscuits, breakfast was included and there was plenty of everything

our room was above the laundry and was very annoying at times.

well of course no pool or breakfast because of covid.

fresh, recent upgrade to entire hotel close to airport, shuttle available

pool was too cold

public spaces were immaculate and breakfast was sufficient

the staff were very friendly, the shuttle waited for us, the breakfast had some nice options that weren’t ultra

we never got to use the shuttle service because they didn't communicate the availability correctly

was stuff everywhere in the lobby looked like a renovation was going on thru out the hotel it was kids running up and down the hallway all night long and my shower needed 2 doors to keep water off

we needed a quiet night away from our kids and this was exactly that

the architecture, hot tub, and gym

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

i very much liked swimming in the pool. i also very much enjoyed the jacuzzi.

live in california and fly to grand rapids airport to see my kids in muskegon in norton shores because of this i'd like to come twice a year your hotel is at a

free breakfast, great pool ! excellent service !

clean pool and hottub

quiet and very relaxing and the breakfast was a nice bonus too

not enough places to sit for breakfast

nice rooms, good breakfast, nice pool. free coffee. clean rooms