great location, lots of parking.

had coffee bar and refrigerator

bar was very nice and had good drinks

large, modern room. toilet and shower separate from vanity. nice bar with happy hour specials.

music in bar area. decor. breakfast station

staff was extremely nice and accommodated an early check in

there was confusion as to the price and having a pet

is one of the dog friendly hotels that only charges $25 pet fee that was available this weekend

pet fee a little expensive for 4 pound dog

desk staff was very friendly, we were traveling for a wedding and we got a free early check in to be ready in time for the wedding

clean, friendly and helpful staff, good price and free breakfast. we were very impressed.

00 a night pet fee

i was charged 200$ for a pet fee vs 50$

staff kept the pet fee a secret right up until i checked out

dirty not real clean room pet fee no free breakfast

on towels and bedding and carpet

the only thing that i thought could be better was the breakfast. they need more variety.

breakfast was warm, good, and had a variety of food

breakfast should have been listed as continental breakfast

only negative was very strong chlorine smell in the pool area.

the fitness room was great

everything was incredibly clean and the breakfast was great

is always a welcoming face-we love the bfast and gym

very clean, nice pool.

we are family of 5 with 3 kids and non of us smokes

did a great job facilitating breakfast safely during covid times

just thought the pet fee was a bit outrageous

in lieu of changing rooms, the desk agent removed the $75 pet fee from our bill

pet fee is outrageous when pets stay in cages

they are pet friendly which was great for us, although the pet fee is pretty expensive…$75

location was close to hope college, ottawa state park

my family enjoyed the pool

breakfast was fine, could have used a knife to spread butter on bagel but maybe they had run out

a pool and breakfast too i’d go back in a minute

there was black mold in bathroom shower/floors. hot tub was not hot, and pool was chilly.

the staff here were extremely helpful. breakfast was really good. rooms were very clean.

location. clean room. amazing breakfast.

the shower. the breakfast. the beds.

decent breakfast. very clean property. friendly and helpful staff. loved the pool table.

the pool was cold

pool too cold! not enjoyable!

should have breakfast longer on the weekends

everything was great the rooms were super clean and the breakfast was hot and always full the view was nice

was nice to have a kitchenette and laundry available.

comfortable and roomy, had a full kitchen. staff was great.

full suites with kitchen and living area. affordable rates and very clean.

the pool and breakfast

the pool was too small for any real swimming.

the breakfast selection and good coffee.

once the kids got there the hotel did find the original booking saving me the discount i had

breakfast was ok, good location

pool, seating area to relax, led light poles

nice grounds and pool

pool, pool area, beach towels and hot tub were great

pool is awesome

too early for the pool to be open but i would love to go again for a summer

also they are pet friendly

the extra pet fee that i didn t know about when booking.

was double charged for the pet fee

this was a pet friendly room, so maybe the carpets were retaining the smell of pet accidents

he $35 pet fee was excessive and not mentioned at all although i booked a room listed as pet friendly

friendly and helpful staff, nice breakfast and clean room!

the breakfast, especially the eggs and sausage was terrific

loved the pool and that we could bring our dog to the hotel

nice clean hotel! pool area was great! enjoyed jacuzzi

the pool was beautiful and clean and the breakfast was delicious

they were even nice enough to give us a late check out

i didn't make it for breakfast

nice rooms, good breakfast, nice pool. free coffee. clean rooms

not enough places to sit for breakfast

also a nice breakfast place within a few blocks

breakfast was good and staff was nice.

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

should have trays in the breakfast area

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

i like this motel it is nice and they have breakfast and a pool

breakfast was good. it was quiet, and room was clean

gym looked nice

the amenities gym, pool and the hot was nice.

too bad the pool, etc were closed because of covid...would have loved to use

we were on the 1st floor, right by the pool

plenty of space for our family, great breakfast, great location, pool

morning, there were people congregating in the parking lot

i love these hotel the staff is friendly the breakfast is exceptional and it s clean

breakfast clean and pool

experience and i am not the type to comment these things the parking lot and grounds of this facility are completely covered with trash and debris

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast was nice

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

breakfast hours for the weekend 7:30-10:30 were later and we missed out.

good breakfast, endless coffee and tea

laundry facilities were great

the garbage in the kitchenette was overflowing with strong smelling asian takeout containers

very clean, full size fridge and kitchen with accessories

very clean ! the property is perfectly located to the arena. the shuttle was a life saver!

the company provide a shuttle service

is wonderful however, perhaps guests could receive a small discount on their breakfast

room service breakfast was great. location was very good for for our stay.

put all my anxiety at ease by letting us know of road closures, and their shuttle service was fantastic

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

nicely updated hotel and rooms, great bar area, fantastic location.

i had the best margherita of my life, truly, at the bar right after i checked in

we loved the bar and lounge area

location, cleanliness, great food and a bar downstairs, great staff!

the breakfast was adequate, but the room was great

the pool and balcony grill options

having a kitchen to set up my coffee stuff was so much better than hoping i didn't damage a

the room and near full kitchen was an unexpected bonus

good size tv and the kitchen area is always nice

no room service at this time

pool wasn t very warm.

the spa wasn't open.

wish room service extended beyond 11:00 p.m.

loved the band that played in the lobby bar area

the only thing was that the indoor pool was freezing because of the air conditioning being on.

huge room, great breakfast

friendly staff, close to everything and great breakfast!

the 24 hr gym has enough equipment for cardio and free weights

gym and great view of downtown grand rapids

very nice bar and rooms

breakfast made to order with happy, talented chefs

location was excellent, staff helpful. nice gym facility and loved the evening reception

breakfast was coming back as normal style

water fountain inside the gym. water fountain outside of gym didn t work

pool no laundry facilities

clean n pool

location and the pool. also has a decent elevation.

pool was not open the wi-fi didn’t work and there were a pair of dirty panties on the side of the

also, pool was

the pool was clean but a little colder than i expected, it was still fun

also beware the hotel shuttle service

kids in hot tub

shuttle pickup and drop off were great.

the pool temperature was a bit shocking but the kids loved it.

the free laundry machines and mini gym were a bonus

good breakfast

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

the new beds are amazing. our room was nice and the breakfast was great quality.

place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice and so was the outdoor pool and

very spacious rooms and very clean style in the kitchenette

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

we're missing alot of kitchen things

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate bedroom and living

staff were friendly. breakfast items were great.

breakfast was great,there a very nice well dressed lady making sure things were clean and tidy and

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

the noise from the laundry room next to our room (219).

best pool ever clean and very family friendly

kitchen was well equipped

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

my room has small kitchen which we really loved it and breakfast was awesome !

the kitchen in the room was so amazing to have so that i could cook for my family

airport shuttle

location,friendly staff and service,convenient bar and restaurant.

it was nice having a full service bar and restaurant

proximity to airport, free shuttle service, nice staff

airport shuttle runs every 30 minutes like clockwork

free parking. very reasonable pet fee.

too much for the first night pet fee

com did not include pet fee, which we were told nothing about

only given 2 pool towels- no jand towels.

none of the equipment in the fitness center worked

no pet fee is a bonus as most area

i enjoyed the friendly staff and my kids enjoyed the pool

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

better option for breakfast

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

missed breakfast due to early flight. pool was very nice and wake up call was appreciated.

of a shuttle and parking for my car (advertised as free) to avoid the cost of long term parking at the

supplied in room, full kitchen, nice flat screen tv, bathroom and essentials provided

pool is nasty

location, room size, gym and laundry access, comfortable

the studio with kitchen facilities was wonderful

i like the kitchenette with a fridge that has a real freezer, a dishwasher, stove, even plates, glasses,

there's a nice fitness room and a smallish indoor swimming pool

cold breakfast

kitchenette & bathroom are spacious and well appointed

bar & grill not yet open and pictures do not match the hotel - certain things not available

you guys made my kids feel safe and welcome

took a while for the staff to bring pool towels.

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

i got a late check out and breakfast vouchers and spoke to staff that morning