kind staff, big rooms and big bathrooms which were nicely decorated, lots of amenities, pool was great and hot tub was great

safe, clean, comfortable and excellent parking

plenty of parking. scanner to get in after dark for safety. iron and ironing board in room.

snack bar prices are way to exspensive

that the bar didn't have more choices for dinner meals

is the bar the only place to eat

pool hours close to early.

pool and spa

it had a lap pool

nice gym, peloton machines

fast check in. great breakfast. freindly staff.

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

great hotel gym

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

the bed and kitchen supplies

pet friendly clean hotel

the cleanliness and the pool. love how they have a laundry room- life saver.

exceptional breakfast

the room was very clean. breakfast was great. many choices. staff was nice.

the room was clean and comfortable. parking was convenient breakfast was good.

it was located in the laundry room

waffle maker would have given a good option for kids

if not for the elevator being out and a ton of kids running around we would have given this place a 10 rating

friendly professional staff very clean good breakfast selection

way too many kids running the hallways (this is the second time i have stayed there and the same thing happened)

breakfast was expensive so we ate down the street.

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

breakfast not included, great location

breakfast

enjoyed seeing hotel employees at morning breakfast

the room was large and nice. the parking lot was also very large which was nice

the pool was heated and awesome, clean hot tub. my kids highly enjoyed themselves!

it was close to where i needed to be, and parking was ample

convenient location at a great rate. kids eat free.

i love that they welcome dogs and there is no extra pet fee

comfortable- the rooms were very spacious & stocked with all the kitchen neccessaties

the pool was not in service which is the reason i booked this hotel because how

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

the breakfast was excellent

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

didn t see breakfast

just wish the inside hotel was open for morn in my coffee/tea breakfast. but understand.

didn’t make breakfast

breakfast

breakfast buffet was on point

d apparently about to be renovated into a large gym)

the pool is still closed.

great location for parents & friends of universal students & plenty of parking.

loud guests in the hallways and breakfast was spendy

1 washcloth and 2 towels for 3 people? pool not as large as in picture but very clean

my mother loved the variety the breakfast had

great location. breakfast was very good. staff was friendly.

wish the pool was bigger and more heated

location, close to ud; the pool

very nice breakfast staff

clean room , staff no pet fee

i liked that it was pet friendly and no pet fee on top of nightly rate.

it was past 12 am and there were kids running up and down the floor

there were other guests smoking cigarettes and marijuana on the balconies and kids riding scooters in the parking lot after dark

kids outside and loud all hours of night

the breakfast was free as well as the internet and both were of good quality

parking, easy check in, helpful and friendly staff, large room, comfortable, bed, large kitchen

was a nice space for the two of us i liked that it had a kitchen and a nice bathroom/shower

kitchen staff was amazing

breakfast seemed better than usual.....not those remade eggs

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an extremely dusty

continental breakfast is more than enough to awaken me for a brand new and refreshing day

we enjoyed a quick breakfast as we had an early appointment

i only say that because after you eat breakfast though want to shower and relax for a little bit

dirty dirty with a gym full of black mold walls

the also promise laundry facilities, they have all been removed

laundry service limited to wash clothes.

guest laundry being available is a huge plus

pool was not open- why ? i chose it because of location and pool !!!

the gym

for an example, i had to come down and ask the front desk if there was a gym, in which there was

snack availability. pool. staff friendliness. food.

not really i coulda have a breakfast treat!

pet fee exorbitant

additional charges made to my card i paid for my room through booking, paid a non refundable pet fee at check in and i have a $200 charge directly from sheraton, this is the second time i book

good price and no pet fee!

upscale bar and restaurant

the woman came into the room and looked on counter of the kitchenette for her missing jewelry

no business center or 24-hour room service

skip room service

room service staff were friendly and accommodating

coffee on a sunday am before 9 am unless you order room service

on bed and bathtub, residue in bathtub, cigarette smell on nonsmoking room area, room service was expensive but just so-so; sheets were

facilities great (gym, ability to do laundry, big fridge/freezer in room

i’ve never been to a hotel with free laundry

kitchen was great, had the basic cookware, two place settings, and an l area which served as a

laundry facilities a big plus

the gym was good.

high 5's and hand slapping between the bar tender and two or three other male hotel employees that kept stopping by to high 5 the make bar

longer bar hours would have been nice.

the parking setup

the prices for room service is pretty steep for what you get

$30 room service meal was absolutely disgusting

just wish that we had microwaves in our rooms instead of going back and forth downstairs in the kitchen area to use one microwave to rewarm food

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

per my parents feedback, breakfast was great

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game changer

needed a microwave and bigger fridge and a mini bar lol 50$ charge but i suppose pay 167$ on booking and 50$ for the room i only got a gatorade so

breakfast could have had eggs and breakfast meats.

breakfast was good

the maid did not make our bed and we had to ask for the spa tub to be cleaned

we got a spa tub in our room (whole reason we went there) and the spout was pretty much broken off and it

air conditioner and breakfast good be a lot better

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

quite a surprise when i received my statement online after chekcking out and was charged a $100 pet fee

kitchen was well stocked and the kids loved the tv

clean, spacious, two bathrooms, full kitchen and the pull out bed was fairly comfortable

the breakfast had good options

pet fee was $25 a day

great area for shopping restaurant, and a casino with a racetrack price for room ud83dudc4d

were trash bags and laundry in the hall when we arrived and it was still there the next morning

the pool was not open.

bathroom lighting was dark. lack of gym equipment. no outlets near bed

no sodas in vending, hard to connect to wifi, no silverware

the room had a funny smell and the wifi was non existent

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

when i called the front desk later because we could not hook up to wifi , the woman was very helpful even though we were never connected to wifi

you get what you ob paid for. the room smelled and the wifi is horrible.

no pet fee saving on that all in all the cheaper rate

the staff was very friendly. the laundry area was nice with nice/new washer and dryer machines.

on site laundry was very convenient

like the ability to dine at the hotel, however the kitchen was short-staffed and the option were very limited

parking was atrocious

the full kitchen and jacuzzi in the room

kids that were in a sporting event were allowed by their parents to run through the halls

the bar in the lobby was also a great bonus and the food was pretty good

convenient parking and room access. close to our meeting place.

easy parking and entry to hotel. ground floor, no elevators. lots of space in our room.

parking was good and plenty of space close to our room

was spacious and beautifully looked over the pool

the breakfast bar has multiple offerings and in excellent supply

dont pay too much mind to if the room is sparkling clean or not and i really liked that they had laundry machines on site and my absolute favorite is that my entire family could stay meaning my

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room was disgusting and smelly they need good staff to clean up the motels better

laundry sucks lobby close to early along with the restaurant

corridors that can take some maintenance, laundry

garbage in the yard and dirt and water in the stairs and in the laundry place

it was advertised as a restaurant and bar at the location

room and lobby beautiful and comfy. shuttle to airport.

the bar was the front desk where you can buy a bottle and mixer

no restaurant food onsite. no one at the coffee bar on tuesday morning 8/27 around 8am

had a bar and dinner, which was perfect for this traveler who ended up with a canceled flight

mice laundry room

breakfast could have been better - granola bars, muffins, cereal and coffee

had a complete kitchen with dishwasher and microwave

laundry room on site

kitchen and staff willing to give you items to use (plates, pan etc)