the pool table and the awesome bartender!!

loved the design pool and outdoor area awesome

need more bar staff on weekends

no breakfast included and the bar closes early .

modern room, good window view. pool area and nice bar

everything from the friendly staff that checked us in, to the breakfast the next morning

i didn't like that i they pool wasn't indoors and there isn't a hot tub on site.

it was nice and clean. i liked that it was modern and had a kitchen. convenient location also

the silverware in the kitchenette was dirty, that was the only downfall of the whole trip

it had a small kitchen and included snacks and drinks

conveniently located, great breakfast, helpful staff.

looking forward to real breakfast choices that are not prepackaged.

staff was was very helpful and the breakfast was great

loved the pool and hot tub

breakfast!

had a kitchen, but hotel did not provide anything to actually use it

it was a queen, it is much smaller that my queen bed at home no basic cooking utensils to utilize kitchen no one at front desk early morning to give details on check out

kitchen

kitchen cabinets were very old and worn out

'queen size bed 'was very small, there were no utensils to utilize the kitchen, and the front desk was closed for certain

location , westin heavenly bed and fitness center

then booked in room 220, we were right over the pool which i requested we wouldn't be, because the next day had an event

loved the location. also, loved the bar! also enjoyed the pool

convenient, cleanliness and daily room service

there was a small daily fee for parking and the pool was too small for lap swimming.

location was key for staying in south lake. nice saltwater pool.

great pool for grandkids and hottub for grandparents

the restaurant and bar was fabulous! great food and great atmosphere.

we had one minor problem with our room service breakfast,

the room service was fast and the food was great.

gym. we'd heavier dumb bellls and wi-fi is mediocre.

the noise at night was annoying - kids running down the hall, loud talking and slamming doors.

super comfortable bed huge tv big fancy shower modern fitness room like a regular gym

we l loved our time at the pool and the games for kids.

it offers a restaurant and full bar and outside fire feature, pool and green area for play

pet friendly, location, breakfast, spacious rooms.

great staff, nice size room, comfortable bed. excellent breakfast varieties.

hot breakfast choices limited

hire someone to keep the buffet restocked during breakfast hours

complementary breakfast was sparse, there were few selections beyond eggs and bacon

was great as my son had a golf tournament here on site

great location . golf course.quite rooms

the staff, the room, and the view! in the summer we love the pool!

the temperature in the bar was too cool for my liking especially in november.

my kids loved the pool and basketball court

the pool area and the size of the room.

pool area and food was good .

roaches in the kitchen

didn’t eat breakfast! next time we’ll stay longer and bring our pet

pool and grill area was small but very clean and comfortable to be in

breakfast was fresh and the rooms were comfortable

the breakfast was very good and had good variety each day

at the photos i was under the impression that the pool was indoors, i was a little disappointed, about that, but nothing too

the rooms were clean, pool was open and clean

and also the pool was dirty

breakfast was so-so

breakfast area was too small so it was full. hot water didnt get very hot at all in shower

the breakfast is boring and doesn't include any vegetables

breakfast was better than average.

breakfast was also a big letdown

it was nice to have a laundry facility as we got caught in a rain downpour and needed to dry some clothing

the pool and location

also, only one umbrella outside by pool

the pool and hot tub were great!! couldn't of asked for a better hotel!

awesome hotel. plus there's a bar and restaurant inside.

great breakfast

friendly super nice staff very clean great breakfast circus was right in front of parking lot

breakfast was fantastic

no indoor pool

very nice neighborhood. the room was great as was the bathroom. good breakfast.

they gave us a late check out and the breakfast and staff were fantastic!

shuttle service was a plus

kids loved the balloon animal lady who made them balloons

we went downstairs to have a drink away from kids and nothing was available but other than that, everything was great

room service never picked up the call, even after trying 6 times

clean comfy rooms. love the chlorine smell. pool was top notch.

the design of the room for space and kitchen was a great bonus.

the breakfast was very good

staff: check-in was fine the first room did not have a kitchen which we had booked but they were able to accommodate and moved us right away

was great the rooms,in door pool, breakfast we had lot of fun

the pool area was nice and the hotel was clean. very modern vibe.

clean facility, pool table

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

best hotel ever! kiddo loved playing pool and chess provided with dad.

location, cleanliness and the pool table/ lobby lounge.

alex the bartender was absolutely amazing made me and my guest very comfortable at all times while we sit at

waiting areawith games and pool table just loved it

didn’t get around to the gorgeous pool but it’s on my list to return

that there is a cut off time for the pool tables

that the bar didn't open up earlier. i think 5 pm is to late on football sunday.

great location. convenient to airport. friendly staff. great gym. close to food and shopping.

kitchenettes had microwave, full size fridge was great to have, silverware, dishes, glasses,

nice to have the small kitchen with sink, dishwasher and dishes

the room was spacious and it really did feel like a home away from home the pool was great too

kids running around screaming everywhere

i was told here though, i could not drink at the pool because i didn't buy the alcohol there

breakfast was great, and the location was superb!

breakfast was good and the location was excellent.

see an outside pool

the complimentary breakfast was delicious and best i've had

the only downfall to this hotel is no free breakfast but it has a full kitchen with pots/pans/dishes, etc

we were so excited to use was looked like a hot tub but was a bubbling kids pool

the gym had weights and cardio, which usually isn't the case

newness, full kitchen

kitchen was equipped with all we could need

good wifi

wifi trash!!!!

staff, the facility, and the ample parking

the homeless people living in or around the rear parking lot.

i didnt like how the parking in front was but other than tha

not including breakfast, lack of hotel shatter and unfunctioning gym macines

room was big and clean. parking on same floor was cool.

during the breakfast we had the friendly attention of a young lady that i am so upset i forgot her name, but

the cleanliness, beauty, and parking convenience second

not friendly i got there and was tired he gave me wrong room after i went all the way up with my kids was so tired i had to come back down and tell him he gave me wrong room it was inconvenient

heater was out in the pool, but they had an option either for that the hotel next-door accommodated for warm swimming in

kids above us were running back & forth, so ceiling is thin.

kids loved the pool. room was awesome! nice and new, very clean!

love that they change some breakfast choices every day

i did not take advantage of the breakfast, gym or pool

no breakfast or coffee

it wasn't mentioned that breakfast was not available due to corona virus

no breakfast

there was no breakfast

i did not like the breakfast.

the pillows were too thick and hard and i was never able to connect to wifi.

location, breakfast buffet and the hours of the other restaurants which was very convenient for me

the facilities were great. i enjoyed the gym.layov

got in late and there was no place to eat or no room service

drinks at bar a bit pricey.

breakfast was good. nice pool. great room.

we have two teenage boys and they were busy the whole day, a basketball court, fitness center, pool and pool table were all available

the room was huge and equipped with alot.. the indoor pool was great very friendly staff

free breakfast was amazing!

i had an early flight and breakfast was not served at 3 p.m. the 5-7 p.m happy hour was great!

they were accommodating for a late check in and a late check out

friendly staff no pet fee

nice enough. reasonable pet fee

did not charge a pet fee.

the shuttle bus schedule at night

too hard, pillows awful, gym needs to be open with guidelines in place for covid

kids running up and down the hall well into the night

it has a full size kitchen, sofa with a pull out bed, plus it was only on the first floor

this was not easy with 3 young kids, plus we didn't have our luggage, so we were very grateful for how they helped us get settled

kitchen

to the airport and the sweet shuttle driver glenda

the accommodations were nice. i liked the two bedrooms with the kitchen/living room inbetween.

clean and comfy hotel next to airport with a shuttle

unfortunate that the designated smoking area is at the swimming pool/fire pit/barbeque area

plastic cutlery and disposable plates for breakfast - it doesn’t take much to save the planet and wash a few things up

loved the suite with kitchen

the gym is great, there's even a bar and guest laundry too

staff not very friendly, no pool chairs

the restaurant attached pool smoking rooms

the pool in front of my room

the pool was closed we got put in smoking when we wanted non smoking

asked for towels for pool and was refused only given 1 towels for 3 to share.

waffle machine was a hit with the kids

room was large with nice kitchen/bath/bedroom

the rooms and space for me and my kids

pool wonderful, gym and and laundry was a plus

the gym was clean, the breakfast that was served was well spread out with variety

no pet fee.

early check in

on the marketing/web material on how the laundry facilities operate could help prepare guests - i had to go around looking for coins for the

laundry facilities were a bonus, but uses coins, which you will need to provide (front desk may not

they have a free shuttle to the airport

breakfast was lacking. just cereal and toast and a muffin

in choices for breakfast

free breakfast

some breakfast could be able to serve breakfast

better breakfast bar

com to make sure it was pet friendly and must have a open pool

the pool wasn’t open

we made sure that having a pool was a must or we didn't want it

we got there, literally i went to get some air freshener (it was that bad), oh and specially the pool was closed but yeah when i was booking the room it says it was opened, but they told me after

a/c in the first room did not cool at all(but we did move into a 2nd room) pool was tiny

electricity kept going in and out and there were many tiny roaches in the room even in the walls, kitchen table, multiple in the floor

i also love that there's a store right down the street and a kitchenette

rooms has kitchen

the price of the room because it came w kitchenette.

bathroom door in the kitchen is unsanitary and uncomfortable

loud music that the front dess could not help out at all for any even though people were in the parking lot playing the music shower curtain placement was terrible water all over the place and tv

annoying ringing sound like a distant telephone around the pool area that never went away

the front desk gal was very helpful and there was a shuttle from airport.

booking, i checked and double checked with phone calls to site to make sure i could get a free shuttle to the airport leaving no latter than 3am and was assured by 2 different people i could

shuttle service that wasn't available. free breakfast.

pet friendly with no pet fee

breakfast ok for covid, no pet fee, location was good

nice gym (treadmill, stationary bike, some weights) to get in a quick workout before more travel and

(thanks so much); shuttle service to and from airport an added bonus

the pool was great as

this hotel also is a pet friendly, i asked the receptionist when i checked in that how many dogs can be in the room, she

old, not clean, broken ironing board, loud staff at 1230 am doing laundry dry:cleaning.

fitness room was awkwardly small - room only for one

the staff was really helpful and the airport shuttles are really convenient.

they have a laundry facility

the hot tub didn't work an pool was dirty.

the gym was disappointing

very nice rooms, very clean, staff was exceptionally nice. breakfast was good.

the staff and the breakfast!

breakfast was wonderful!

good complimentary breakfast

free shuttle to and from airport free breakfast

fee shuttle service free breakfast

shuttle didn’t start till 4 am

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.