though they have an indoor pool, the water was ice cold

great breakfast

the rooms, the breakfast and just the overall atmosphere.

breakfast was fantastic

the hotel shower could have had a hand shower for the kids and a few healthy choices in the breakfast

people hanging in parking lot

lots of people hanging out in the back parking lot

regardless, i enjoyed my stay and i had my honda accord, maserati and u-haul truck pack in the parking lot and nothing happened to them

parking lot had lots of holes in it with limited parking spots.

there s a creepy camp ground looking spot behind the rear parking lot

no breakfast or coffee

com shows this as a free breakfast hotel

no breakfast

great but wi-fi connection wasn't as good i had to move around the room to get better service and breakfast well do to the virus breakfast could not be served so that was not because of property

it wasn't mentioned that breakfast was not available due to corona virus

a/c worked and they had good cable channels for the kids

asked for towels for pool and was refused only given 1 towels for 3 to share.

the pool in front of my room

would of liked the pool to stay open later.

we were completely all the way across on the other side of the pool, and still heard the bass from the band until midnight

the pool area was nice and the hotel was clean. very modern vibe.

clean facility, pool table

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

best hotel ever! kiddo loved playing pool and chess provided with dad.

location, cleanliness and the pool table/ lobby lounge.

and room service charged me twice for one order

free breakfast was outstanding

have a closed door, a separate living room with its own tv and sofa bed couch, and two sinks

i liked the idea of room service, but they only answered one time in the three nights i was there and said it was

the breakfast was amazing!!!

there should be a lobby room, breakfast and a swimming pool in the hotel to make it complete

the pool was closed and they didn’t have detergent available to do laundry even though they advertised both a pool and laundry services

it's july as i write this and the pool is open and looks very clean

the pool was closed, was one of the reasons we chose this location and ended up sitting in the room all

the laundry room had working washers, but 2 out the 3 driers didn't work so had to get my money back

uttle driver) and mimi the guest services person

shuttle service

was clean the pool is awesome just a little hot in there but its great for kids the breakfast is so good lots of

clean comfy rooms. love the chlorine smell. pool was top notch.

- facilities - breakfast - cleanliness - wifi

the rooms were very spacious and the kitchenette had everything we needed

spacious with lots of furniture, kitchenette, full refrigerator, breakfast variety, friendly

it’s a great place and affordable and i love the kitchen in the suite with a full sized refrigerator

very clean..good laundry..excellent breakfasts

a full kitchen complete with dishes, dishwasher, disposal, apartment sized refrigerator in addition to the

was no breakfast my boyfriend coffee had a roach in it that place is filthy you all need to be shut down

no breakfast included

no breakfast

when i booked the hotel it said they served breakfast

no breakfast as advertised, workout room was not usable due to renovations

'queen size bed 'was very small, there were no utensils to utilize the kitchen, and the front desk was closed for certain

had a kitchen, but hotel did not provide anything to actually use it

kitchen

kitchen cabinets were very old and worn out

it was a queen, it is much smaller that my queen bed at home no basic cooking utensils to utilize kitchen no one at front desk early morning to give details on check out

very clean and had both a pool and hot tub.

manager jason, the room was exceptional, and the pool, omg, what a great place plus hot tub and comfortable seating and private and lush

the breakfast could use some improvement

staff was was very helpful and the breakfast was great

updated, clean rooms. comfy pillows. good breakfast.

then booked in room 220, we were right over the pool which i requested we wouldn't be, because the next day had an event

they do have a large pool

location , westin heavenly bed and fitness center

loved the location. also, loved the bar! also enjoyed the pool

also, the pool area was spectacular

tv , swimming pool all excellent

amenities were over i expected, you have full fridge, couches, pool and friendly staff, everything is super clean and very well located with easy access from the

it was nice and clean. i liked that it was modern and had a kitchen. convenient location also

the pool was awesome

breakfast was great, pool was nice, room was huge

in our room, so i thought that was weird and made it difficult to just grab something for the kids in the morning

the sink is high; a stool in the bathroom would be helpful for kids

we did not use the gym or the pool but both looked nice

hotel is very sleek and upscale--i didnt like having to waddle wet through the bar to get fromt he pool back to the rooms

was anything they could to do to make my stay better and even got the room cleaned before the kids nap times

it was very nice, nice staff, and great breakfast and social hour.

the location, breakfast, the pool, the basketball court, the size of the room, and the kitchen!

on the morning of checkout, there was a huge roach in kitchen he was dying so im assuming they do exterminate, but nonetheless i don’t want to stay

kitchen amenities

room is pretty spacious, and of course with kitchen.

we also enjoyed room service - the food was delicious

pool and spa were a lovely way to relax after a days work

was fabulous, i booked it for my daughter and son in law for the honeymoon, they were flying out early monday morning

location pool area good parking beside hotel good gym facilties

especially had fun with the bar staff, they were great

staff, pool, location.

breakfast bacon looked and tasted like dog treats. beg-in strips would be a god description.

the breakfast was nice

loved the sofa, chair, large desk, two closets, and totally outfitted kitchen

room cleanliness, kitchen convenience.

we needed the kitchen it was great

we couldn’t use the pool or the gym

continental breakfast was very good and the staff never ran out of any breakfast item

indoor pool okay (seemed like it needed some cleaning attention)

bed was comfy. breakfast worked.

clean nice location and cool bar tender

i love the room it was very cozy and beautiful , the pool view from the 5th floor was everything

no breakfast included and the bar closes early .

loved the design pool and outdoor area awesome

is absolutely no shade in the pool area

gym closed, indoor pool also closed but it was cold out, also one entrance and the elevator smelled

pool was great

apple and granola bar breakfast bag

breakfast was good. the staff was polite and friendly

that way all the fat women and screaming kids were

great continental breakfast. awesome room size and cleanliness

the rooms were spacious and the pool is heated

asked the front desk if the pool was heated because our kids wanted to swim, was told yes it was

this was not easy with 3 young kids, plus we didn't have our luggage, so we were very grateful for how they helped us get settled

we love the room and the breakfast. staff was friendly and inviting.

guest laundry room

the pool looked especially inviting

the shuttle back and forth to the airport is reliable

there's a pool on the ground and honestly lots of nice leisure areas around the hotel

clean rooms, restaurant, shuttle to airport. comfortable beds, and great location

friendly staff, good breakfast selection, indoor pool, and the room was clean.

we have two teenage boys and they were busy the whole day, a basketball court, fitness center, pool and pool table were all available

love that there's a mini kitchen

the indoor pool was not warm

the breakfast was great.

nice enough. reasonable pet fee

did not charge a pet fee.

disappointed that there was no fresh breakfast only a grab and go bag.

lovely big room. nice and clean. breakfast was lovely.

the shuttle driver was exceptional and professional

the pool wasn’t open but we hope it can be repaired for the next guests

proximity to airport and other sights, shuttle service, friendly staff

unfortunate that the designated smoking area is at the swimming pool/fire pit/barbeque area

enjoyed breakfast, it was great to have shuttle to the airport!

dishes in kitchen cupboard were dirty.

this hotel also is a pet friendly, i asked the receptionist when i checked in that how many dogs can be in the room, she

liked the laundry where you could start washer or dryer with phone app!

they did not have a pool.

they asked us if we needed a shuttle to the airport

near the airport and great breakfast.

loved the modern room layout; very spacious, and loved the kitchen area with real dishes, real fridge/freezer, and real dishwasher

kitchen was great

they were doing re innovation and it was noisy and gym was closed, pool was a mess

pool wonderful, gym and and laundry was a plus

lots of electrical outlets, large refrigerator n dishes n dish washer, green apples, the gym n pool

no pet fee

no pet fee

room was located next to the laundry room

room was very noisy from adjacent laundry facility

there's a shuttle bus that runs to dallas international airport

no pet fee.

the staff was very courteous professional and demario was the best in helping with parking and shuttle

the shuttle was advertised to get to the airport in 10min

the shuttle service

customer service, from booking, the airport shuttle arrangement, checking in, dinner recommendations, and morning check out

indication the telephone buttons for room service, etc dont work - had to dial 1 instead but took me some time to figure it out

location, gym, room

were very disappointed after confirming a double queen for my wife and 2 kids

comfortable bed and surprisingly great room service food, and hot shower

the kids enjoyed seeing the plane so

overall recommend this place for the staff, 24/7 gym, and good restaurants nearby

pool could have done with a clean, bits at the bottom and bugs on the surface (around

super comfortable bed, loved the kitchen, kitchen stocked w needed things to cook and even a corkscrew, super clean

know the breakfast could have been better, but with this new normal we are in

chose this place for the year round pool

shuttle service was easy and simple

it would be nice to have had an indoor pool and complimentary breakfast.

) i also wished for more info on the pool facilities

the quality and location for the price. plus the free parking and wifi.

the staff, the pool, and the room was temp cooled

free shuttle to and from airport free breakfast

excellent gym, good breakfast, great coffee, and the staff was really nice.

breakfast was without butter or breakfast meats, but winter storm fern was the likely culprit

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.

free shuttle to and from airport free breakfast

airport shuttle, friendly helpful staff, nice pool.

everything very kind they helped us with an early check in

available last minute, reasonably priced, shuttle to airport

a couple of treadmills does not constitute a fitness facility

requested an early check in online and was told they would try to accomodate

the shuttle took forever, wasn't easy to find

convenience to the airport and accommodated my early check in

the peeps at the bar were also very accommodating

to find the shuttle at the airport and early availability to return the next morning

the service is always impeccable, fantastic gym and restaurant!

the kitchenette

that it has a kitchen

it cam with a kitchen. they made it look like a small apartment.

there was a kitchen, price

beds are very comfortable and crisp kitchenette was dusty and no kitchenware but we did

there was no spa was very surprised .....jacuzzi

nice facility with great rooms, nice gym, laundry and very nice breakfast buffet

then offered us a complimentary breakfast

food options were excellent. pool area and spa were luxurious.

also, the wifi connection didn t work very

i like the staff and the pool was great

room was in disrepair the tile in the kitchen and bathroom was broken and not secure

it had a very nice pool and a hot tub that actually works and got hot and was very clean

24 hour fitness next door was great

lance, the shuttle driver was also excellent

this hotel - the cleanliness, size of room, the sofa bed option, the kitchen, the coin laundry on our floor, the pool open until 10, the hot breakfast and fresh grab

unfortuneatly they have an amazing kitchen buffet style which is not being utilized.

front desk staff were polite and check in was quick. room was clean and pool area was well kept.

signs inside the hotel said pool & spa and had arrows pointing to it

this hotel - the cleanliness, size of room, the sofa bed option, the kitchen, the coin laundry on our floor, the pool open until 10, the hot breakfast and fresh grab and go items, and

the breakfast wasn't extraordinary but the waffles were good

i wished the continental breakfast included a protein source

this hotel does not serve breakfast as listed in the amenities list.

there was no breakfast

was no breakfast, although sign on building is advertising one bathrooms equipped for handicap - very good

kids loved the breakfast

room was a bit small and cramped, but i did have 3 grand kids and all of their junk for a

my kids did try though

good parking. clean room. nice staff. comfy beds. nice lobby. kids liked the breakfast.

remember to bring your swimsuit - there is a nice swimming pool