the pool wasn’t open had to use the other hotel pool

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

pool was closed

the gym was clean and most of the staff was nice

the next day we ran into her on our way to the pool and even though she wasn't working on our floor

the beautiful bathroom. wifi and cable tv are now a given.

location to family in the area. pool a bonus. staff are outstanding.

breakfast and room service were very limited due to the covid19 rules.

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

breakfast was so bad!!

you have to offer laundry, exercise, food and snacks and you have access to i 95 and the surrounding areas love this

location and all the items in kitchen

the manager was called and she said she was home with her kids do, very unprofessional

the exercise room is open and you can do your laundry for free, you just need your detergent and things

kids running in the hall.

there was no pool or continental breakfast.

location was near my kids school and the staff was nice especially she went above and beyond to help me out every time

drivers for the shuttle are also wonderful

no comp breakfast

they immediately sent the shuttle when i called

i paid alot of money to stay with you guys , i never received room service , i reported that the front door was broken and unsafe , shower was broke , roaches

d not set up

close to the airport free parking in reasonable rates

i explained that i will need to do an early check in after driving 12 hrs and was told that i would be able to check in early with out

my car was tampered with

the staff was exceptional - shuttle service, front desk, gen. mgr. housekeeping...

the pool was open

nice view, few facilities in the gym was open but the pool was closed, no call to your room if food is dropped off and unable to go

i like that it was a pool. and gym

and the staff is very pleasant, there is an inexpensive restaurant just 2 minutes away to have breakfast and there is a free shuttle that takes you to the airport

pet fee

the gym was open and the pool was closed due to covid-19

feel like the pool was to cold for being a inside pool

proximity to airport, shuttle, huge room! huge fridge, even a dishwasher!

the staff - housekeeping, kitchen and front desk - all superior and friendly.

paying pet fee for a service animal

$100 per night pet fee was unheard of and very unfriendly

nothing we left because they wanted $100 a night for the pet fee.

no breakfast due to covid restrictions, couldn't be helped. next time.

no eggs for breakfast!

laundry sucks lobby close to early along with the restaurant

smoke smell and cheap laundry detergent smells reached our non smoking room

people were hanging up their laundry on the staircase rail

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room was disgusting and smelly they need good staff to clean up the motels better

garbage in the yard and dirt and water in the stairs and in the laundry place

free airport shuttle and price.

shuttle service

shuttle drivers were very friendly and helpful

acess to public transportation and also have shuttle service

close to the airport and the shuttle was punctual

room was great, clean, they brought extra towels and their breakfast is way above average and serves until 10 am another above board service

breakfast served

amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

my children really enjoyed the pool

we only stayed one night, so not sure about other parts of the facility - pool or gym or even the food

breakfast was hot and well stocked

a family with a bunch of kids woke me up running and jumping in the room upstairs

it’s always perfect breakfast was good

breakfast was great

not sure well insulated for sound, really loud kids above us

room was very spacious, it has all like microwave, iron table, a little kitchen and fridge, the bathroom has all about shampoo, soap, paper, and towels

the parking lot lights were bright. grab & go breakfast. laundry facility.

the laundry facility, business center, stove and full size fridge really helped my family needs

kitchen was great

the location and the kitchenette

they also offer a shuttle to and from the airport

a bar would be great!

excellent shuttle to & from airport

had a bar and dinner, which was perfect for this traveler who ended up with a canceled flight

staff is very friendly and the shuttle to the airport and back was perfect

only thing i didn't like was there was no breakfast as i would call breakfast

i loved the room. it was spacious with the kitchen and i loved having the pull out bed.

kitchen and staff willing to give you items to use (plates, pan etc)

was no breakfast because of the covid and the location is great i didn't have to drive far

while i appreciated the grab and go breakfast, i would have liked a few more choices.

friendly front desk employee and shuttle drivers.

wish there was an indoor pool.

the friendly staff and the fact that they provide a to go breakfast

this guy from laundry had come up to pick up his work

pool.. the service.. the staff was so nice

wifi was not free

way to airport, shuttle service, big rooms, all available, cool staff at the bar

next morning when we came back from gym our cards didn't work

wifi was horrible and the tv connection was horrible, it has reception problems

i was told by my niece whom i got the room for. she said the kids loved the heated pool. :)

only lacked coat hangers and stools to sit at the breakfast bar in the kitchen area

breakfast was quite good, including good coffee and fresh fruit

the room big, clean , refrigerator big, stove working, bathroom clean. .breakfast served.

the pool. my children enjoyed the pool the best.

breakfast variety

didn't like that we had to wait a while foe the janitor to take the vacuum out of the pool for my kids to swim

the fitness center was clean and the equipment worked great

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

way on 5th floor did not have a fresh smell kids was playing in hallway tv in doc nog play basic channels room someone playing on door late in

great airport location, very clean and quiet. shuttle driver was on time and very helpful

early check in

on bed and bathtub, residue in bathtub, cigarette smell on nonsmoking room area, room service was expensive but just so-so; sheets were

room service food is expensive but the best room service food i ve ever had

room service staff were friendly and accommodating

$150 room service dinner was essentially a door dash delivery with plastic utensils

the main bar we paid $24 for the burger and the french fries were a disappointment

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

when i called the front desk later because we could not hook up to wifi , the woman was very helpful even though we were never connected to wifi

the room had a funny smell and the wifi was non existent

i needed a late check out and they complied

you get what you ob paid for. the room smelled and the wifi is horrible.

good price and no pet fee!

additional charges made to my card i paid for my room through booking, paid a non refundable pet fee at check in and i have a $200 charge directly from sheraton, this is the second time i book

pet fee exorbitant

the woman came into the room and looked on counter of the kitchenette for her missing jewelry

we just wanted a nice staycation with no kids and enjoy a lovely suite but that was short lived

quite new hotel with pool and gym.

breakfast , but it wasn’t their fault

even better, they offered breakfast and i did not have to do dishes

continental breakfast was great

the breakfast was all frozen processed food. wasn't good at all.

gym and pool

free breakfast every morning 24 hour hot tea or coffee offered

the beds were very comfortable and the breakfast was awesome

gym was awlful-too tiny no room to do floor exercise claustrophobic

they had breakfast and a gym and laundry place

breakfast was good and they had a pretty nice variety of items

was not clean (kitchen) and refrigerator was broken and was making funny loud noises

was good, could of offer a little more such as shredded potatoes, grits, workers in the kitchen area was awesome

had to ask for kitchen items and toiletries, bedding and towels.

kitchen was equipped with a refrigerator, microwave , and dishwasher

breakfast and bathroom in total.

breakfast is too little food. one black lady of the kitchen is really not kind. others are kind.

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

gym wasn’t open

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

parking

staff is super nice. loved the rain shower. restaurant and bar were fantastic

the bar could have been open later on a weekend

$30 room service meal was absolutely disgusting

friendly staff, location, free parking

didn’t make breakfast

clean. well lit. no noise issues, good value for money. breakfast good

the breakfast was not to my satisfaction :(

breakfast buffet was on point

just wish the inside hotel was open for morn in my coffee/tea breakfast. but understand.

pool was closed, the very small gym opening at 8 am, bit late.

breakfast was a bit disappointing but the room was excellent.

the gym has 3 machines in it

pool

boyfriend and i stayed in the king suite with the spa tub for our babymoon and it was absolutely relaxing

location & cleanliness of the property in addition to the ample parking

beds were amazingly comfortable breakfast was so pretty i didn’t want to eat it but when i finally did it was also delicious and

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

pool and workout room were nice

no outdoor pool they have an indoor pool

the breakfast was great and the room was clean. bed was perfect.

breakfast was delicious

love the pool & breakfast. bed very comfortable, room very clean. accommodated early check-in.

easy and safe location. pool was great.

bed, breakfast, cleanliness, team, everything.

and i saw a pool covered up on the premises

have a pool

didn’t have the pool open that’s why i went there and they didn’t tell us about it before we booked but

, no fitness center and pool looked nothing like pics

pool was not open yet first weekend of june

didn't venture down into the basement pool / gym area

gym didn't work, ac in my first room broke and then the second was incredibly loud at night.

the breakfast was awesome!.

have advertised a pool and gym and day 1 your going to tell us the pool has been down for 2 months due to state inspection

only thing was that the breakfast eating area was extra hot

having a sink and counter space for my kids and room to walk around in

all night long i heard dogs and kids…so many truckers, bums, seems like a trick spot, saw plenty off cops on the property in and

about this site at all everything was a mess especially the laundry room and the staff have their kids with them at work they live in the hotel, very loud and

actually feared for both my safety and my kids safety

kids were banging on the doors early in the morning and throughout the night waking everybody up

i actually feared for both my safety and my kids safety

provided a kitchen, dinnerware, garbage disposal.

breakfast was grab and go and no official spread of options, but this is a pandemic and i

the rooms are modern, very clean, the staff is very friendly and helpful, the pool was amazing.

the pool was not working.

pool water was super cold

we enjoyed the pool and noted it felt spa like surrounded by all those beautiful flowers

the charm of the home, the helpfulness of the host and the breakfast was all outstanding!

full service breakfast on the porch overlooking the garden/pool was included, with fresh coffee, juice, and a wide variety of options

roland and anh are fabulous hosts! breakfast was delicious and we really enjoyed our stay.

we especially enjoyed breakfast on the deck with bottomless coffee and fresh pastries

breakfast was great

it has a free parking

front parking lot. wifi was good.

there was ants gathering around the breakfast area but they cleaned it up quickly.

good breakfast