we had a view of the pool which looked very clean and really nice, it was too chilly for a swim but it really looked

the room was perfect, and the breakfast was delicious. thank you.

the staff is always nice. the breakfast is always good. the rooms are clean and comfortable.

it's very clean, the rooms are spacious, the staff is kind and the breakfast is tasty

meant the dining room was closed, so breakfast was done in “breakfast bags”

the room was very nice and comfortable the pool was very nice.

only lacked coat hangers and stools to sit at the breakfast bar in the kitchen area

only lacked coat hangers and stools to sit at the breakfast bar in the kitchen area

was a great breakfast and the coffee amazing

very convinience, friendly and helpfull staff member, and they over early check in

cookies free water in room free wifi

location, the cookie, shuttle service

other than room service, my stay was exceptionally a 10**

i was told by my niece whom i got the room for. she said the kids loved the heated pool. :)

if you are booking for a gym and pool access... know that

employee at the front desk was wonderful and our shuttle driver was excellent as well

shuttle showed up the second we walked out of the airport

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

for some reason they put us in a room for only two people and had our kids sleep on an air

friendly and clean i want to come back again would recommend this place to friends and family pool was never crowded thank you for a great

the parking lot lights were bright. grab & go breakfast. laundry facility.

room was very spacious, it has all like microwave, iron table, a little kitchen and fridge, the bathroom has all about shampoo, soap, paper, and towels

bed was comfortable, snack-type breakfast to help yourself in the lobby, nice feature was kitchenette for staying longer

probably won't accept that offer again because the laundry was on the 1st floor and there

the kitchen and it was nice

and hotel shuttle to airport on a snowy morning

it was advertised as a restaurant and bar at the location

the gym

i was so thankful for the friendly staff who granted me an early check in and were more than accommodating to my first time visit there

is very convenient to phl and it looks like they always have a shuttle ready to go

was no breakfast because of the covid and the location is great i didn't have to drive far

breakfast could have been better - granola bars, muffins, cereal and coffee

quiet kitchen was awesome. staff very nice plenty of room could live there.all good

brink back the breakfast!! whoo hoo!!! (not a big deal,jokingly)

everything was fine clean quiet peaceful i got plenty of rest i like the kitchen everything was

in room safe (that work) and laundry

the pool was a bit smaller everything else was great

the staff was friendly & very helpful. liked the fact that their airport shuttle ran 24/7.

the friendly staff and the fact that they provide a to go breakfast

we checked into room 228, laundry was on the fllor the bed was not made

shuttle drivers were very friendly and helpful

room was clean, bed was comfortable, heater worked well, free shuttle to airport

shuttle service

free airport shuttle and price.

acess to public transportation and also have shuttle service

they had laundry for guests that could be paid through an app and the vending machines were all in working

areas were dirty especially hallway/steps/laundry area to room

smoke smell and cheap laundry detergent smells reached our non smoking room

garbage in the yard and dirt and water in the stairs and in the laundry place

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room was disgusting and smelly they need good staff to clean up the motels better

couldn't use the the pool...they didn't serve breakfast like the ad said

nice pool

nice size rooms. quiet. next store to shopping plaza. they have a nice pool

have a pool

didn’t have the pool open that’s why i went there and they didn’t tell us about it before we booked but

everything from the welcome on the tv screen in my room , the cleanliness to the staff and breakfast was good

more breakfast selection

location, breakfast included and a very good variety of food

free breakfast every morning 24 hour hot tea or coffee offered

professionalism, clean and breakfast was good.

was not clean (kitchen) and refrigerator was broken and was making funny loud noises

had to ask for kitchen items and toiletries, bedding and towels.

my kids would not use it, so we all used one bathroom

the breakfast is always good

the food was great, pool entertained the kids, beds were comfortable

a nice hotel with an indoor pool and a continental breakfast

quite new hotel with pool and gym.

pool was not in service

continental breakfast was great

location, room, fitness center, and breakfast were all great!

didn't like that breakfast was not complimentary, which was advertised upon booking

the shuttle service was excellent and so was the driver

the staff are very welcoming, very nice lounge and lobby .. gym & clean rooms.

the pool

no noise , the beds are so comfortable,and free breakfast

good wifi and everything was fine

stayed 7 nights and no room service was provided

close to the airport free parking in reasonable rates

curved shower rod caused water to soak floor when showering, laundry dryer didn

i paid alot of money to stay with you guys , i never received room service , i reported that the front door was broken and unsafe , shower was broke , roaches

front parking lot. wifi was good.

breakfast was touted but was mostly continental-ish. not the worst thing that could happen.

cleanliness, breakfast, and parking space

free wifi

surroundings and parking

pet fee

very comfortable beds and enough room for our 3 kids

feel like the pool was to cold for being a inside pool

the gym was open and the pool was closed due to covid-19

breakfast could have been a little better but still good.

paying pet fee for a service animal

$100 per night pet fee was unheard of and very unfriendly

nothing we left because they wanted $100 a night for the pet fee.

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

staff members were friendly close to casino

the spa the cleanness of the facility

gym and pool are closed in the cold weather months, breakfast is okay but it can run out if you get

didn't particularly care for the breakfast.

the gym has 3 machines in it

awesome pool and cute balcony

no additional pet fee

great staff! great breakfast! love my small room!

breakfast also included, and plenty of restaurants within walking distance

for the breakfast they even have a soy milk

breakfast is basic with bagels, bread, cereal, coffee and yogurt

great bar in the hotel

speakeasy bar in the hotel was excellent

desk staff and bar were excellent - everyone was very friendly, love the dog, too :) drinks at the bar were

there's a great bar attached to the hotel and the bartenders are excellent

our room was small but comfortable, the bar downstairs served interesting cocktails, and the concierge was very efficient

super nice location and facilities. the bar at the lobby is good as well.

great location. amazing facilities - pool, sauna, gym and sun deck.

enjoyed the buffet breakfast with plenty of of choices to choose from

pool , gym

while sitting in the bar area, i saw a couple mice

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and restaurant

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

having a pool + sauna + steam room … heaven

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

the spa is also spectacular

additionally, we appreciated that the hotel is also pet-friendly and the pet fee was reasonable

the wifi was week. the view wasn t nice

excellent fitness center equipped with threedmils, ellipticals, and bicycles room service every day, unless you are asking to skip it the staff at the front desk were very

breakfast bar area is gorgeous and the menu chef amazing

perfect location, new decoration, good wifi signal in the rooms.

the pool and mini bar are not available

great access to amenities in the pool spa area as well

the gym was huge

the gym that we had access to was phenomenal if you plan to work out

the pool hours did not meet my expectations. no fun for the kids

congierge, valet and our breakfast server. all staff

it was clean and people were polite and helpful. they accommodated our late check out.

however, they gave us a free drink at the bar and then also a complimentary breakfast the next day

also, prior to covid there were some small breakfast items by the coffee

our room on the 14th floor was clean and very comfortable with good free wifi

very spacious and came with a washer and dryer so you could do laundry.

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

from the coffee to the kitchen spray everything is chosen with care

the kitchen, living room bedrooms and bathrooms all felt homey and ready to be filled with our own

some washing up liquid in the kitchen would be handy

the gym was better than advertised on the website

on site starbucks was a bonus! kids loved the indoor pool. hotel bar was neat and upscale.

loved the gym too which was a added

room service poached eggs were like over cooked rubber

gym didnt have any wipes to clean off equipment after use

awesome location, great premises, no pet fee, very nice personnel

entertainment apps on the tv room very quiet availability of refillable cold water bottles nice gym great location for center city

he was going to call the police on me because my card was declined for the room charge of 50 for late check out

the bed is not very comfortable. the late check out policy is horrible

gym room looks differently than what's pictured in the elevator

the dj at the bar in the evening was subpar

staff was very friendly, beautiful hotel and pool

city view ! room service/ breakfast

hotel - clean and comfortable

nothing really i would say they should have a bar open till 2am.

loved the no questions asked early check in and very functional workspace in the room

it comes with guest laundry and a nice gym

beautiful and new, fantastic gym, well kept and stylish, yet simple

we also enjoyed the breakfast each morning

the gym is nice and has great equipment not to mention the futuristic treadmill

gym is pathetic for a 5 star hotel with a spa, and it belongs in a best western

loved the location and food and drinks in the lobby bar would great

room service (cleaning service) is not up to the ritz level (-)room service food was not great. (-)really didn't think the room service or the restaurant food was very good (*) however, the room service staff was excellent at 2:30 in the morning (-)small selection in the room service menu. also very limited dining selections. (-)there was no room service and the restaurant was not open for take out. no spa services either. (-)room service is very slow i ordered someone to show me where is the saftey box cause i couldn't (-) room service hours were limited and food was insanely expensive (-) - the phone in the room wasn t working - room service menu wasn t in the room until we asked for it , it was shoved under the door and the

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great experience

everything - great bar :)

the bathroom wasn t clean, a bar of soap was left in the bathroom that didn t belong to us.

saturday night, june 16th, we wanted to get a drink at the bar

large clean gym

had room service for breakfast

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and one day they even come and didn t make the room at

good variety of workout equipment in hotel gym

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested) (+)laundry facilities on premises. great gym and pool staff was amazing (+)business center,laundry facilities

location was great . small want to my kids schools, drexel and upenn

location was great . small want to my kids schools, drexel and upenn

no microwave, refrigerator or wifi for about $300 per night. not a great deal.

gym was nice

excellent gym

stylish location friendly staff was able to have a late check out

ice available on floor, high quality hair dryer, comfy bed, a safe, small fridge drawer, and nice gym - everything tastefully provided for the traveler's comfort

the bar area is nice and they also have on site parking (although you can self park around the corner

salt & pepper in the kitchen would be nice

it was nice to have all the amenities of home, inclusive of in-unit laundry

gorgeous rooms, great gym. would stay here again

wish the key provided would allow us to get onto gym floor

an extremely large kitchen, an in-floor lounge area with a fireplace, a lending library, a pool table, and a café machine that can make an assortment of drinks in a minute

they had a swimming pool, a laundry room, and a gym

roof side pool. great staff. wonderful bell hop. paul made us feel so at home. great gym

early check in request fulfilled

comfortable beds, room service, great location, access to the gym, interior design, hot drinks available in lobby

wish early check in could be “earlier”

the view and the lounging chaise. also appreciated the atm in the lobby and the room service.

be done at the entrance where, in march, it let in too much cold air, making the whole lobby and bar and restaurant too cold

downstairs spa and pool was relaxing and very clean

the bar and restaurant were also excellent

common spaces are a bit outdated, the bar service wasn’t nice, and the pool was closed for “covid reasons” even though all other

the kids in the room next to me were extremely loud even after multiple

early check in, room was ready. stored luggage until we left mid-afternoon. staff very friendly.

the spa was a great experience

able to check in earlier and late check out. they held our luggage after check-out

great room with a lovely view and the gym is amazing

amazing breakfast, great location, amazing staff

book a room with free breakfast at the hotel restaurant, it’s a must

i explained to her that it s valentine s day and i have my kids

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since our youngest was very

location, historical atmosphere of the building, breakfast buffet, bar.

however, watch out for the pet fee

$125 pet fee was a shock

they overcharged me for a pet fee without my knowledge and when i called to get a breakdown of the charges they were very

breakfast, helpful staff

the hotel was clean, neat and had a great galley kitchen

no pool, room service, dining room nothing

loved having access to laundry machines

a trader joe s, right by reading terminal market and great museums, lovely welcoming staff, early check in was no problem, nice open atrium in stylish, dramatic lobby

room service could have been better

nice gym

breakfast service could be quicker. but the food was worth waiting.

our experience at check-in, breakfast, and with the location exceeded our expectations.

excellent staff and very good breakfast.

comp breakfast

breakfast was too understaffed to provide the quality experience you expect from this type of hotel

i really appreciated the fact that the hotel does not charge a pet fee

gym a little limited

walkable to great bars and restaurants, a really lovely atmosphere

we really appreciated the small but fully equipped kitchen—super convenient when traveling with kids

the pool was close i wanted to see the city from the highest but was close