over all i think this place is a bargain and the lady behind the bar very polite and helpful

though the room was clean, as well as the kitchen area which you had to pass, the access from the bar area looked quite grubby & the carpets looked very dirty

helpful staff and great atmosphere in the bar with a good mix of age groups food was excellent at both dinner and breakfast definitely will

we chose not to eat at the pub so can't comment on food or bar

central and lovely bar area

breakfast good too, with plenty of choice

ample parking

very poor wifi and service charge for bar menu

could really do with some bar snacks

breakfast and dinner maybe a little on the pricey side, but they were very nice and the service was

style bar with good prices for drinks and food

the breakfast and bar meals are great

) and the evening meals in the bar were delicious and very well presented

breakfast was really good could last us too the evening meal

variety of cereals & cooked breakfast, cooked to request. waited service, not help yourself.

the cosy restaurant, outstanding dinner, delicious breakfast and rooms finished to a beautiful standard that made for instant relaxation

little difficult to find but lovely bar lady at affiliate pub in ringwood -fish inn- brilliantly assisted with instructions

peaceful place to stay with roaring fires in the bar area and armchairs

breakfast was extremely good

also other clients in the bar were very friendly- so had a great time there

surprising good wifi.

so often

also the swimming pool it s tiny, just for kids

there was no problem with wifi

very poor room service

carpark was large enough to park my large truck

beer and lager in the bar were off

is ideal for dogs with a wooded grass area to the side of the hotel, the dogs are allowed in the bar (on wood floor area) and outside seating in the courtyard

restaurant and bar on site was excellent

had to ask for items that were supposed to be included in the kids meal, desserts took way too long to arrive, lots of things not available two

the breakfast - it became a part of the holiday stay the staff made you feel welcome and felt proud if

great breakfast and generous kids portions on all meals and i love how accommodating to pets the hotel is

ev charging point in car park - main reason for staying here! (it's a pod-point 7kw)

lovely light fires in the bar area

dog biscuits in room an around bar along with water bowls

the bathroom and kitchen were really well equipped

the kitchen is not equipped as expected to cook

the hut looks out onto a lovely field, the kitchen is more decked out than my own at home and darren leaves you eggs from his hens for your

great kitchen facilities

it’s called new forest botanics and all home made from her kitchen

the bar gets busy in the evenings towards end of week the table service at dinner seemed to go astray

bar after 11:00pm so if you go out for the evening you cannot get a drink

pity that the bar shuts so early.

breakfast, and rooms so comfortable

nothing for kids to do and all services stopped at 2100.

great service with room service available

outdoor seating areas and swimming pool

breakfast was included in the price and was really nice

ndrail on entry/exit would be good for older and possibly younger

no pool drinks/food service and little view from the bedroom.

bar and restaurant areas are comfortable and nicely furnished

bar area was very cosy

the bar was comfortable and reasonably price drinks

lovely bar setting, comfy room

great bar with nice seating

not possible to have breakfast as the bar was closed.

a good bar and restaurant is on the premises, not owned by the hotel

we also booked spa treatments, which we were looking forward to, but had to cancel these as we needed to leave the

i loved the lounge, bar and restaurant area

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast/snacks

the bar seemed a bit rundown.

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was people waiting to order be seated get drinks ask questions he could not do it all

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

breakfast was amazing

fortunately the bar was open and we enjoyed complementary drinks whilst waiting for a pizza delivery

bar area and restaurant were also great and food was excellent

with lots of 'bear' references in the paintings and the ornaments everywhere including the bar and eating areas

beautiful breakfast

sunday morning breakfast was a let down not what waa ordered

breakfast was superb, lots of choice

was good except the service at breakfast when only half the meal arrived and the staff had to be asked 3 times for the rest of it

the bar area in lovely with a log fire on cold nights

bar staff were exceptionally great , so friendly and made it feel like home from home

is wonderful the staff are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

so much a dislike, but when the small gym associated with the golf pavilion is finished, will be even

the staff were very friendly, a nice welcome from the reception team and a very happy bar and restaurant team

cosy bar and the food was great

kids couldn’t sleep as we had under or next to us very loud music.

was nice we could take our dog along with us and the onsite pool was a hit with the kids with late opening times too

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

the bar and lounge areas had a good atmosphere

room was great for a family with bunk beds for kids

it has an indoor pool, is family friendly and dog friendly

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

family suite, all very clean, friendly staff who were exceptional, wonderful bar and restaurant, exceptional

it’s a hotel in a pub but the bedrooms are a fair way from the bar so there’s no evening noise to disturb the children

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

it stated there was only a kettle so made other plans until we arrived and see a fully functional kitchen with adequate utensils

was awful and it made us feel so relieved that we had the space in the cottage and could use the kitchen and sit in the comfortable lounge

cleanliness, size of the rooms, kitchen , lounge room for relaxing

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

there are 3 bedrooms, lounge, kitchen and bathroom

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

excellent breakfast, staff very attentive and friendly

we requested a late check out and it wasn’t an issue

restaurant was amazing and bar area was welcoming and friendly

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

breakfast very good full english toast croisents porridge service cleanliness

hotel very clean, bedroom and en-suite of a high standard. nice breakfast.

centre but quiet and good facilities including bar and patio

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

tim greeted us at the reception, bar and at breakfast, great guy and couldn’t do enough for us and other guests to make our stay

free mini bar - lovely breakfast and the spa was amazing

the outdoor pool was too busy to go in as full of families and little kids but can’t blame them for enjoying

tennis courts and 9-hole golf

within 15mins you are on a beautiful and quiet beach, the spa, gym and pool facilities were

we were upgraded which came as a lovely treat, used the gym and spa finished by a superb meal in the dinkng room breakfast was also recommended

swimming pool, gardens

they went all out to make us welcome - they provide baby monitors so you can chill in the bar after dinner and also yoto's for bedtime stories

spa facilities

breakfast was fantastic we didn’t ask for a quiet room though so not sure why that was mentioned

every drink we collected from the bar even the ones the children did had service charges

location is superb. kids loved the pool. the food in the restaurant was really good.

we ordered oysters on room service and they had insufficient which was fine but arrived with indeterminate dressings in

fantastic stay with lovely helpful staff and superb breakfast

the food in the restaurant was amazing & the spa facilities were great

good choice at breakfast

breakfast was excellent and the gin bar was a good way to start the evening

the breakfast was fantastic and staff were lovely

the breakfast was fantastic - great variety, good quality food and piping hot excellent service

i used the room to get ready for my wedding and the staff were great in allowing late check out, showing photographer and hair/makeup people to the room

staff very helpful, breakfast was

nice outdoor area with bar and pizza bar

and bar staff really friendly and food was lovely

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

the breakfast room, bar and spacious pub garden were a couple of minutes walk from the rooms

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

did use the bar for a few drinks tho & very nice sofas by the fireplace

of parking, welcomed on entrance to reception

daughter loved the pool and the games that were available to play in one of the many communal seating areas

the kids loved it

and again the people serving us were great, really took the time out to engage with us and our kids which was lovely

other issues were the bar was expensive and breakfast was quite late starting at 9

bar and restaurant had lovely ambience; food was great

room service was out of order.

great location but the hotel and bar was under refurbishment and it was no meet or greet

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service, amongst a larger list of expectations

were no pastries left 45 mins into breakfast) 1 hr 15 before breakfast ended) ran out of glasses kids ended up having juice out of a coffee cup

couldn't work out wifi

maybe a slightly bigger car park. but not really an issue as plenty of parking on side roads.

were no pastries left 45 mins into breakfast) 1 hr 15 before breakfast ended) ran out of glasses kids ended up having juice out of a coffee cup

there was nolate bar for residents. everything else was just about perfect.

big the bar area feels cosy

the food in the bar was good

evening drink in bar in a great atmsphere

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

door had no lock couldn't close it and wardrobe door handle came off the bar was closed over christmas period so no way of buying water for the

2 pools, gym, croquet, kept us so busy we hardly had time to see the new forest

meals were gorgeous - we ate in the bar and in the dining room

comfortable bar and other lounges inc log fires at the moment

the gym, sauna, swimming pool, fires,

great food,warm welcome,upgraded on arrival,brilliant with kids and allergies

most hotels suffer; why, oh why when there are two people in a double room is there only one tiny bar of soap and sufficient toiletries for one

she saw we had big kids and upgraded us to the larger family room

the staff were lovely, it's in a beautiful setting, it has a bar and a very good restaurant, breakfast was good and we had a great meal in the restaurant too

dvd collection very dated & the only kids one was missing the disc

camp bed mattress provided was derelict, we had to squeeze the kids into a (large) single bed

toby bar manager very friendly and chatty

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

the bar and other public rooms were well kept and clean

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be

there is entertainment, swimming pool food and a bar

enough guests to open the restaurant so it was a limited bar menu only

room service, customer service.

of a swimming pool, pool table, table tennis and table football

not enough parking spaces to accommodate the amount of rooms.

ie had to go to bar to order more drinks during meal and not offered a dessert menu, so we didn't bother

arrived on monday after a long drive and were put in the room directly above the bar where the music and entertainment was being held and we couldn't rest

the bathroom had a great walk in shower good free internet in the bedroom great choice at breakfast, well presented great atmosphere in the bar and at the outside seating staff were all so

tidy room, mini bar is a nice touch

clean. comfortable. great location. great staff. amazing breakfast.

breakfast was not good and i was sorry i paid for it as they ran out of croissants and that’s

staff were friendly and breakfast was nice

breakfast was good with a wide selection and tasty

miguel, hotel manager worked very hard to accommodate everyone for breakfast and deal with enquiries

breakfast choices ideal

stayed twice now and really enjoyed our stays, however the one down fall is that the internet

decor not particularly clean the worst coffee i have ever tasted no wifi in the rooms food in the restaurant wasn t great scary small lift pool changing room in the

the bar and reception area was nice, as was the outdoor pool

staff were super polite, the spa was lovely and the breakfast in the morning was very good

no room service after that time

water pressure is good, the place is clean, the parking is enough, the staff are very nice, the breakfast was also very good

room had a microwave, kettle, fridge & cutlery & crockery, necessary when travelling with kids

was nice and warm for the kids

very polite receptionist and bar staff

wasn't told about the wifi and that we could use it

i wish the pool was open at the beginning of the summer.

great location had a bar parking

swimming pool was fantastic

big spacious bar area and swimming pool was a bonus

staff very friendly and offered us an early check in. free parking.

is absolute rubbish, sona is just warm, and swimming pool was unbearable, mowan was teaching kids swimming , she was shouting like they are deaf

here it lists what is included, or so i thought, parking

indoor spa facilities in other hotel

loved the location and the pool

family friendly, would recommend for staying with kids

heating heating full blast and not be able to turn off.no room service

room service was very poor

early check in was useful - at a charge

good old hotel, lovely garden, life music, nice bar and reception. helpful staff.

location friendly staff excellent bar food and very resonableand lovely front gardens

breakfast was a bonus for the price and the selection was excellent

when departing the hotel i was about 10 minutes later than check out and was asked kindly by staff to leave which was understandable i wasn t

also a great breakfast, staff very helpful

a good range of food was on offer at breakfast too

were amazed by the quality of facilities, service and breakfast that we enjoyed

this time i had a chance to visit the queens hotel&spa

i would also recommend to set up the hours for families with the kids and adults only use of the spa separately in order for those looking to get rest and harmony

staff in the reception, restaurant and bar were incredibly helpful, pleasant and lovely

the food in the bar area was very good and drinks are reasonably priced and the pool was great for a swim before

the reception, ristorant and bar staff very nice ,smiley ,polite and friendly, specially with kids,thank you very much for making us feel very good

the bar closed very early and didn’t have much of an assortment

the breakfast was very good and the staff very helpful

there was no bar etc

i don’t believe the bar was open at all during our stay, the pool was closed but we couldn’t find use the hotel next

balcony and the view. good breakfast

although the staff were lovely here we didn't have a 1 for the pool table so chris the staff member opened the table for us and fave is 2 for two extra games,

the bar and the room and the swimming pool

so couldn't shut it when i asked about having a jug of water for my room they said they didn't do room service but they had a breakfast order card in the room to order breakfast to the

great choice of bars, restaurants and spa facilities

the hotel's bar area featuring a pool table was a fun addition to our evening activities

the inn has free parking

nd sanitiser at entrance and

better parking facilities, had to move car around a couple of times

so welcome and the food is amazing- all home made and full of flavour- the locals who were at the bar made us so welcome- room faces the road that we had but we slept fine - and will stay again

free parking

it's rooms only. no bar or restaurant in the same building. but a short walk to their stunning

though published as having wifi) room 4

unfortunately we had wifi issues while we were there and it was a little noisy at times.

parking available

the wifi wasn't super easy to connect to, nor was it particularly fast when i did.

everything but the kids loved the swimming pool the most.

the outside pool was great and thoroughly enjoyed by all

the fact that i had to pay for the car park separately 15 in the room was cobwebs wifi didn't

room service should be there .

lack of bedding for kids

location used the sky bar, spa, gym and restaurant

bed and decorating and spa facilities and the gym

it was very clean and included swimming pool, sauna, steam room, etc, breakfast was plentiful

it had swimming pool steam room sauna gym.

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

owner couldn’t be more helpful and ev charging too

very friendly hosts, early check in,superb location

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger