breakfast very good full english toast croisents porridge service cleanliness

tim greeted us at the reception, bar and at breakfast, great guy and couldn’t do enough for us and other guests to make our stay

the waiting and bar staff were excellent

lovely gardens could been seen from the light airy lounge and bar areas with a terrace perfect for the summer months (it was february when i visited)

centre but quiet and good facilities including bar and patio

family suite was so comfy treats left on the beds for the kids fantastic facilities and the staff were all so friendly will definitely come again thank you

our kids particularly enjoyed the pool

i completely understand if you don't do room service but she should at least try to understand what had happened already

the indoor pool is great for kids learning to swim

spa and gym facilities could do with some upgrading

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

toby bar manager very friendly and chatty

the bar and other public rooms were well kept and clean

the food in both the bar and restaurant was excellent, and very comforting knowing we had such a good offering in the

the bar area in lovely with a log fire on cold nights

bar had a extremely well stocked spirit collection

breakfast was lovely

no playground or activities for kids

i used the room to get ready for my wedding and the staff were great in allowing late check out, showing photographer and hair/makeup people to the room

excellent location, charming accommodation and a superb breakfast - would stay again

rooms were well appointed and spacious, breakfast was great, and the staff were very helpful

with the best breakfast and tea rooms

really lovely breakfast made to order

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

a suite, but the bedroom was smaller than my kids standard king size

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

the restaurant & bar are very good & the staff friendly & attentive

the bar man on our arrival was extremely welcoming and very efficient with his service

didn't realise there was no restaurant on sunday or bar on night

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast/snacks

quiet location, great bar and restaurant

we also booked spa treatments, which we were looking forward to, but had to cancel these as we needed to leave the

we could park with our boat on the large parking and the staff was ever so kind to

was amazing, loved having room service with a smile

dedicated parking space kept getting used by someone and staff didn't take any action the entire time we were

also the milk and cookies for the kids at bed time was such a great treat for them

beds were very comfortable and the room service excellent enjoyed the dinners, saturday night was exceptional with the service quick

we used the spa facilities which were fine, steam room was closed and there were noisy young kids in the pool which took away from the relaxing atmosphere but generally a good experience

the staff were very friendly and helpful, the facilities and pool amazing, and the area beautiful

duty manager & the fact that the phones in the room didn't work for room service

kids enjoyed the pool and garden area

breakfast was as expected: all the

car parking was limited, and bed was a little but hard for mine and my partners liking.

fabulous bar and restaurant

the beer garden would be amazing in the summer, especially if you have kids with you

the food at dinner and breakfast was exceptional and all the staff were very friendly and couteous to both us and our dog

dinner wasn’t very nice, however breakfast was excellent

it’s charm and history and period touches and it had ev charging points for customers

regularly, no guidance as to dinner recommendations in the hotel or any activities for kids etc

nice spa facilities , good gym , nice walks

drinks and bar food also very expensive

james martin restaurant was great as well as breakfast and the spa was awesome

the continental part of the breakfast was exceptional, probably the nicest i have had.

nice lounges and bar area

how incredibly dog friendly the hotel was, how pleasant the staff were, ample car parking, quiet location

the resturant and bar was very nice too

lots of free parking. lovely quiet location. excellent breakfast and dinner

it was a very pleasant surprise to find an ev charger available for use by customers

restaurant and bar were great

the restaurant overlooks the sea, i ate from the sunset bar menu and the food was ten out of ten

it has a bathtub and offers room service.

great location but the hotel and bar was under refurbishment and it was no meet or greet

restrictions due to covid so perfectly understandable that bar and restaurant closed during our stay which was a shame

thought about making the whole place appropriate for kids, which was lovely

the superb spa facilities all included, and continuing to be available after checkout time

friendly, helpful and welcomng; decor/ furnishings fresh, attractive and comfortable; spa staff lovely, treatments excellent and facilities clean and attractive

excellent location. pool area was really nice. kids loved the games/cinema room

every drink we collected from the bar even the ones the children did had service charges

tea/coffee/water in room, decent wifi, central location

the wifi is problematic

shower was very poor and wifi didn t connect in the room

lovely accommodation convenient parking superb breakfast pleasant and helpful staff

had no complaints only thing which can be added is wifi for tv connection.

right on high street, the small touch of a personalise card for my partner, and the breakfast was delicious

room great, breakfast & lunch great & location brilliant

lovely renovation decor was superb all the staff were very attentive the bar was exceptional nothing was to much trouble for the barman he would mix you a drink even if it

hotel in a great location excellent breakfast with a great choice available all the staff were really helpful and

lovely staff , beautiful hotel and rooms. delicious breakfast

we took our dog and there was lots of space still, well equipped kitchen

the hut looks out onto a lovely field, the kitchen is more decked out than my own at home and darren leaves you eggs from his hens for your

the kitchen is not equipped as expected to cook

just be careful with the kitchen taps as the hot water gets boiling in seconds

a proper table and bench seats, a proper kitchen, great facilities for a shepherds hut

wifi kept dropping out and with no mobile signal, this become very annoying.

great for the kids and the dog, lovely walks from the

very poor room service

food, room , the helpful and friendly staff from house keeping , reception , bar and waiting staff to lucy md ( who was so (+) especially the bar staff and the front of house chap on friday night (+)was amazing, an option for continental which had yoghurt, fruit etc, and a cooked breakfast, the bar area is also beautifully decorated (+) the decor inside was lovely and the lounge and bar area is a very cosy space, especially when decorated for christmas (+)great staff on reception, in the bar and in the restaurant. fabulous job of refurbishment. (+) the bar and restaurant were luxurious and inviting with a delicious menu (+) the bar and restaurant areas were lovejy and cozy and very modern and tastefully decorated

would be nice to have a mini fridge in the family room for kids snacks, but they were kind and let us use the hotel fridge

breakfast was cooked and presented to perfection staff friendly and helpful

good breakfast

friendly staff, excellent breakfast brought hot to the table

style bar with good prices for drinks and food

excellent breakfast and location.

very welcoming, lovely open fires fantastic breakfast and friendly staff

staff were very friendly ,breakfast amazing quility and choice

breakfast superb

fantastic location and spotless rooms. breakfast and dinner superb and staff brilliant

we loved the cosy bar and we had a really good meal in the evening and breakfast was great too

for reception, if room service was available

grounds and building - great restaurant and bar area to relax in also

only one thing i would say is that there was not much room in the bar to enjoy food and coffee.

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse) (-)weak wifi connection (-)wifi speed in the room was a little slow and the swimming pool would benefit from some shade in the (-)wifi connection weak (-) wifi was very poor (-)wifi wasn't great (+) we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls (-)wifi didn't reach room. (-)was no wifi in the room as we were in attic - appreciate it s an old building but i m sure some (-)was hard, wifi really poor and the room not as expected

the bar lounge was cosy and had a very relaxing feel to it, and the staff were very helpful and

drinks at the bar were quite expensive (£11 for glass of wine)

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

very clean room, lovely bar staff, great food, new forest just around the corner.

the bar seemed a bit rundown.

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

excellent location. good food and beer. nice beer garden. good parking with onsite ev charging.

spacious room and a good selection of drinks in the bar and there was a good band on .

big bedroom,lady downstairs in the bar was very welcoming,location on high street ideal for restaurants, shops etc, definitely stay

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

free carpark with several ev chargers

excellent clean non greasy breakfast

we never saw the bar being used

comfortable bar lounge

lovely big rooms well equipped kitchen , comfy beds big tv

staff was very friendly and the cooked breakfast was complete to our expectations

it’s a hotel in a pub but the bedrooms are a fair way from the bar so there’s no evening noise to disturb the children

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

the bar and lounge areas had a good atmosphere

kids loved the swimming pool

smiley young chambermaid and helpful young lady and maintenance man who directed me to a golf club

it has an indoor pool, is family friendly and dog friendly

they had a most excellent time and made friends with other children in the pool

bar area and restaurant were also great and food was excellent

the wait time for both breakfast and dinner were fairly long but it wouldnt put us off returning

only reason i didn't have the full breakfast was i was still podged from the evening meal the night before

with lots of 'bear' references in the paintings and the ornaments everywhere including the bar and eating areas

breakfast was amazing

bar and restaurant areas are comfortable and nicely furnished

the bar was comfortable and reasonably price drinks

great bar with nice seating

lovely bar setting, comfy room

bar area was very cosy

beautiful friendly pub! little kitchenette, high ceiling and comfy bed in room

evening meal and breakfast absolutely delicious with fantastic service

was great for our dog and to sit out in the evenings, pub itself was nice, friendly staff, good breakfast each morning, we had one evening meal and food was nice, large pub garden so not crowded

breakfast was fantastic

we enjoyed the food in the evening and the cooked breakfast was very good too

throom) and when asked for additional room service during our stay, unfortunately this wasn't carried out

the food in the drift inn was wonderful and the new bar area in the hotel itself was so cosy

the fault of the hotel, but loads of under attended small kids running around

the food was amazing but took a long time which the kids struggled with a bit

the pub next door was meant to close at 9pm, but closed early and we had to order room service - i would never eat here again

hotel was easy to find, ample parking and in the delightful village of beaulieu

abuse of disabled parking space.

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

parking. due to building work spaces are limited.

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

very good especially lewis, breakfast one of the best i've had, great beer garden especially for kids

the bar gets busy in the evenings towards end of week the table service at dinner seemed to go astray

bar after 11:00pm so if you go out for the evening you cannot get a drink

nothing for kids to do and all services stopped at 2100.

here several times when visiting christchurch, the avon causway is situated near hurn airport, breakfast caters for all, rooms clean and beds very comfortable, staff pleasant and

bed was a bit uncomfortable and our room was quite noisy at night which made it difficult for our kids to sleep

giant chess set was missing some pieces so not able to play with our kids who were really looking forward to it

to me wjen they talked and from upstairs ceiling squeaked everytime they moved about and they had kids with them

however, since there were no kids around it didnt really bother us

camp bed mattress provided was derelict, we had to squeeze the kids into a (large) single bed

over all i think this place is a bargain and the lady behind the bar very polite and helpful

some evening we just used the bar and it s a beautiful old world pub, beams and traditional feel

central and lovely bar area

helpful staff and great atmosphere in the bar with a good mix of age groups food was excellent at both dinner and breakfast definitely will

we chose not to eat at the pub so can't comment on food or bar

breakfast was spot on as where the meals in the evening

also other clients in the bar were very friendly- so had a great time there

we had a lovely dinner that night and the breakfast was amazing

breakfast was extremely good

peaceful place to stay with roaring fires in the bar area and armchairs

ved the idea of room service meals designed especially for dogs)

wifi was poor could not use internet in room phone call were poor had to go outside to get

difficult getting wifi

having requested disability parking we were not advised

speaking the food in the yachtman's bar was very good and the lads serving there were a credit to you however, one dish which in my

plenty of parking and the entrance was warm and welcoming

wasn't any changing rooms for the swimming pool and our room had a few cobwebs and spiders in the corners

lots of free parking

room, bar restaurant, well kept garden, patio

we didn't like , if it was possible and we had extra money we would of stayed for a few days kids loved it too , receptionists polite and friendly and very welcoming,

closeness to the beach was brilliant, plenty of onsite and in-the-street parking, the room was really big with lovely comfortable beds and a big clean bathroom with plenty

easy parking

parking was difficult on the property but plenty of spaces in the

room service while we were out for the day was an unexpected bonus

were no pastries left 45 mins into breakfast) 1 hr 15 before breakfast ended) ran out of glasses kids ended up having juice out of a coffee cup

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

early check in

the food in the bar was good

free street parking seasonal summer visitors locals use bar restaurant residential seafront position commodore hotel by green king dinner expensive ale pie

big the bar area feels cosy

cosy bar and the food was great

katie, tom, tao and phillip were great, as were the other bar staff but we can’t remember their names

and a golf course adjacent which, when it’s wintry and empty, means that non golfers like me can do

super friendly staff and amazing bramley spa treatments & afternoon tea

the restaurant staff were excellent and incredibly helpful - the garden was great for kids too

had to ask for items that were supposed to be included in the kids meal, desserts took way too long to arrive, lots of things not available two

of the reasons we chose the hotel was that it advertised a kids play area

the kids pizzas were shop bought chicago town little fat microwaveable pizzas

the atmosphere in the bar is good and liam is excellent, another expert in his field

restaurant and bar on site was excellent

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

room for 2 adults and 2 kids

as well as biscuits the shower very powerful and plenty of hot water towel basket nice touch breakfast superb lots of choice well presented, all staff very friendly and

the staff were exceptional and a credit to the venue. the breakfast was out of this world.

was huge, as was the bathroom with both claw foot bath and seperate shower, breakfast was excellent, i had the full english and all items were really good quality, coffee was

ry

there is entertainment, swimming pool food and a bar

not enough parking spaces to accommodate the amount of rooms.

said there was room service

very helpful and friendly staff, rooms were spacious and clean, swimming pool was very good too.

some plates and bowls not clean for breakfast and the coffee machine was not working properly

i had to walk down four flights of stairs in my pyjamas in the middle of tv prog, interrupted my breakfast and half dressed after shower - they were all false alarms

staff were friendly and breakfast was nice

blinds, no soap in dispenser, loo wasn’t clean, but comfy bed, lovely friendly staff and nice breakfast

breakfast was good with a wide selection and tasty

staff were very helpful the outside pool clean and well maintained location is great bar reasonably priced

thing to tell is about the service that we recieved from all the staffs including front desk, bar and restaurant

could not get the wifi to work for us

really good breakfast, quiet rooms, beautiful italian bar & restaurant :)

pool wasn't open

is absolute rubbish, sona is just warm, and swimming pool was unbearable, mowan was teaching kids swimming , she was shouting like they are deaf

we couldn t keep the window open and don t think it s fair the other hotels could us our pool and sun beds when we paid more than them to say

there were kids up there, running up and down, i had to complain 3 times

bar staff extremely

we sat in the bar area to eat our breakfast as dogs were not aloud in the main dining areas understandably

no draught beers in the bar and ran out of cans.

as there were 3 families with home clothes inside the pool with their kids making noise, and non of them were in swim suit

no food at all in the evening. only bar was open and no snack available at all.

the room service such as bedding and toilet bins were very poor

the toiletries were placed very high on the wall so struggled to reach them, impossible for the kids

the bar closed very early and didn’t have much of an assortment

good value for money clean room breakfast was great staff was good

the breakfast was very good and the staff very helpful

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

the parking at this hotel was expensive £20 a day, breakfast was expensive @£14

food excellent. bar reasonable. clean. staff helpful

room service cleaner i could be at hotel for a week and no service not good enough.

heating heating full blast and not be able to turn off.no room service

confusion over early check in at 11am was painful as i had email ok from booking.com

there is no room service, and there's no phone in the room to contact reception, which was incredibly

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

i would also recommend to set up the hours for families with the kids and adults only use of the spa separately in order for those looking to get rest and harmony

soon as i arrived i was welcomed by one of the gent staff members at the bar who made a cocktail i asked for with love and such politeness

this time i had a chance to visit the queens hotel&spa

spa was very dated , lots of sand in jacuzzi kids shouting throwing things not relaxing

also, why can't you do wifi in rooms these days

the hotel's bar area featuring a pool table was a fun addition to our evening activities

some of the gym equipment didn t work

swimming pool great for kids of all ages. nice big family room.

fab to have the gym and pools to use

staff very friendly and offered us an early check in. free parking.

reception helpful , excellent location. got early check in no extra change free parking

the pool when open in the summer is phenomenal and again very well maintained with plenty of sun

the staff were lovely the pool area was great as the weather was very warm

bar was very disappointing having no beer pumps and only drinks in bottles

also room service was available at a very small cost if we had

were amazed by the quality of facilities, service and breakfast that we enjoyed

no phone to ring room service so we had to go to the bar to order food

downside was the wifi i could not get to work, but for one night wasn't really an issue.

parking on site 8 , limited spaces though, friendly staff clean comfortable rooms, 24hr bar, good

a delightful find. well stocked mini bar and toiletries. over and above expectations.

bar and restaurant was very cosy

arrived on monday after a long drive and were put in the room directly above the bar where the music and entertainment was being held and we couldn't rest

ie had to go to bar to order more drinks during meal and not offered a dessert menu, so we didn't bother

breakfast was good too