wonderful bar and beautiful building

ar lady

i did not eat in the restaurant but had a drink in the bar

i also had room service - a very nice risotto

terrific restaurant, although not for kids

there was no football on in the bar even though they had the sports

great breakfast selection! cosy bar area with open fires

staff were great from check in to bar service to breakfast, they were all brilliant

was comfortable and large, bathroom was great, food in the bar was excellent and the staff were fantastic

the bar is well maintained and stocked

great style, cozy bar restaurant

wifi in very clean bedrooms

only issue was no working wifi available.

the food was excellent whether from the bar or in the restaurant

the televisions are very small and although wifi is strong the internet is very poor or unavailable

l the beds were full and we

spa is lovely, especially the jacuzzi, the pool and the sauna

price includes gym, pool access etc but would prefer a cheaper price without this access

wifi was limited in the rooms at the front of the hotel.

leisure facilities were good, gym equipment was excellent

the bar had a wide range of drinks and the food was spot on

a perfect stay and marvellous breakfast.

breakfast selection and quality excellent as was the sunday lunch

fantastic breakfast and super friendly helpful staff

we were quickly shown to our room and then came back to the bar for an excellent lunch

wifi didn t work in our room at all

we saw very few empty premises and simply loads of pubs, including micro pubs, wine bar, gin bar and all

unfortunately we had wifi issues while we were there and it was a little noisy at times.

parking available

central to the town with sufficient parking

peaceful area, great location for beach. good food choice in bar and restaurant.

staff are friendly and efficient; pet friendly and ev charging. location is perfect for beach.

one ev charger but one car occupied for 20 hrs

location was great, breakfast was lovely & plentiful, pool & spa bath were relaxing & due to time slots were not overcrowded

restaurant shut early and no room service or light bar snacks available only crisps and

parking was just outside the building, free of charge

gorgeous outdoor heated pool, deer munching on grass in the kids park, 5 mins to the beach.

wifi

with the pool it s great out of season, when you have a rainy day we just go in the spa and relax

the kids love the breakfast buffet, pool and games room

courteous, helpful and friendly wifi dab radio

the kids felt comfortable too

carpet so when walking through your be not knowingly walking onto the the spikes both myself and kids had hurt our feet resorted to putting a towel on the floor complained next morning but it got

fire escape door wedged open all night and led straight on to car park and a load of kids come in the middle of the night

couple of nights were noisy with kids running round screaming but didn't complain as price for 3 nights was good

the room my friends and their kids stayed in did not have a tv.

comfortable & clean with excellent gym/pool and close to beach. staff very friendly and helpful

the bar needs modernisation, until then the drinks could do with a price reduction.

excellent accommodating hotel for our large golf group

my wife was very pleased with the gym and pool which she used both days

was brilliant and so good for us to get to the beach with the kids

spa facilities could be open till 21:00 that would be more convenient

room service was amazing aswell as valet parking - not needing to worry about anything

concierge parking, great cocktails, and great room service

the spa and gym and it was just a beautiful hotel. loved the cocktails in the room.

perhaps a larger social bar area for winter times.

was not told about wifi but i figured it out and at least it was free

the bar downstairs served food from 8 am till 9 pm which was very convenient after late arrive back to

it was so clean and tidy and the bar was a big plus

lack of parking spoilt the overall experience.

close to the beach , nice golden sandy beach for walk and kids playing.

owner couldn’t be more helpful and ev charging too

very friendly hosts, early check in,superb location

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

in the bar between 5-7 its happy hour

the treadmill upstairs in the gym overlooked the swimming pool and sun beds.

gym and pools were great

cottage was lovely and i can’t fault anything bar when it was nighttime it was quite cold and a draft coming through the windows, two heaters

i feel worth mentioning we went to order food from the main desk for the room so we could see the kids options which weren’t available on the menu available in the room

pool area great for the kids

early check in

we had a room for my kids and one for my partner and i

location and warm breakfast for adults and kids.

the breakfast was amazing, and the kids loved the pancakes. very welcoming and clean rooms

the welcome and the bonus of an early check in by the owner made you feel welcome

they allowed a very early check in which was really good of them

we also managed to get back to the hotel early to have a drink in the bar and a very welcoming and friendly conversation with the hotel team breakfast was lovely most of

the room was excellent (with a great view of the sea and pier), lounge areas and bar were great, lovely balcony with sea view for smoking and a morning coffee, nice continental

location of hotel is excellent with bars and good restaurants nearby

the staff were helpful and friendly, the rooms were clean and looked smart, the lobby area and bar were clean and nice, overall lovely hotel with great views of bournemouth beach as well

the bar is excellent with a huge tv to watch with a great view over the sea as does the comfortable

pool was full of kids, which is only to be expected during school holidays but it may be nice to have some time for

food was to a high level for breakfast lunch bar snacks and dinner and a good selection on menu a credit to chefs each day

staff couldn’t have been more helpful- particularly the hotel manager- as a group with kids, a dog and a pensioner with mobility requirements we had a lot of demands/needs all of which

food in the restaurant was tasty. the kids enjoyed the pool, and the staff were very nice.

excellent, friendly bar staff

it had swimming pool steam room sauna gym.

children in the spa running riot when we went but most times kids are not allowed in the spa

room was lovely and tidy. swimming pool and sauna nice. bed comfy

staff on reception, breakfast and cocktail bar couldn’t fault

beds where lovely and comfy swimming pool was great grandchildren love it gym great staff very

spa was a good facility

surprised he didn't break several glasses the way he slammed them on the bar

is great, near the beach & restaurants nice pool, some missing tiles but in general good for kids

fantastic bar area

dog friendly allowed early check in easy parking

lack of wifi speed. unable to watch films on ipad

the beds were very comfortable, including the kids' bed

it would have been nicer to have this as part of the daily room service

kids refused to sleep in the armchair that converts into a bed so i had to sleep in itud83eudd23

lovely rooms and the bar and restaurant was stunning

arrived on monday after a long drive and were put in the room directly above the bar where the music and entertainment was being held and we couldn't rest

amazing interior and great breakfast

again to cater for a wider audience perhaps a tv for sport in the bar area

showed us to our room and gave us additional info and allowed an hour late check out due to funeral bed lovely white sheets, pillows and towels everything else ok got

ie had to go to bar to order more drinks during meal and not offered a dessert menu, so we didn't bother

fantastic hotel. service and entertainment was superb. pool a highlight with the family.

unfortunately the wifi didn't reach our room but not a major issue.

no room service past 8pm although not a huge problem, unless we lost track of time!

the food from the bar is amazing staff are all great at there jobs

thanks to lizzi, maddie, anna and night shift bar

pool is closed until the start of july, and the bar is closed in the evenings (though i imagine not many people use the

it was dated but clean and had a pool and the bus stopped right outside

the pool when open in the summer is phenomenal and again very well maintained with plenty of sun

the pool was too cold to go in but due to covid this was understandable

we didn’t use the swimming pool or the dining area but it looked very welcoming

buffet style breakfast a treat, as much as you wanted, plenty to

free parking nice breakfast bar and restaurant good shower pressure decent tv and wifi tea and coffee making facilities the staff were all very friendly and welcoming

everything rooms nice & comfy, breakfast was lovely plenty to chose from, near centre.

maybe some music in bar at night

excellent room perfect room serviced daily excellent parking brilliant price exceptional ud83dudc4c

room was spacious, comfortable and we could adjust the temperature to our preference

no phone in room for room service

stopped doing room service for food but as requested we asked and they went out there way to deliver food to our

also, one day during my stay no room service was done

the food in the bar area was very good and drinks are reasonably priced and the pool was great for a swim before

room service available apart from breakfast, which was not as good as previous visits, one didn't

very poor wifi signal

had a lovely swimming pool and gym and next door at the cumberland thier was outdoor pool complete with sun

staff were super lovely and the pool was a big hit with the kids

fab to have the gym and pools to use

room service never changed the bed sheets at all and just turned the quilt the other way around

no room service, no telephone in hotel room

available to order room service tv was too small to watch small variety of food for breakfast

food excellent. bar reasonable. clean. staff helpful

room service was very poor

wifi classed as free, but paying nearly 200 for just one night, that 'free' statement is a joke

no wifi in the room it didn t reach up to the 3rd floor

no room service option and no fridge in the room to keep drinks or snacks fresh

very polite receptionist and bar staff

the room needs bit od update and kids sofa ved was not comfy for them.