no pet fee

i'm so thankful ur employees ok my service dog to stay here no pet fee

breakfast was very good

laundry machines not working

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold only except for toast

also, there was to be laundry facilities but that was not so, i had to find a laundromat

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

friendly and helpful employees, on the highway, kitchen with room service.

pool was cool, parking lot lights to bright into room, no free breakfast.

not a lot of parking out front

the parking is awful

they are pet friendly

nice swimming pool and game room

the pool area was really nice the kids loved it .

rooms were nice and the pool was great

the pool. and definitely the heart shaped room we had

no breakfast because of covid decent daily price stupid pet

the parking, laundry and staff

room, the staff and the delicious breakfast in the morning were all very much to our liking

breakfast was awesome i really would like to recommend this hotel to other travelers

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

staff, breakfast, indoor pool

was fine only disappoint i like to use the physical fitness machines and most were out of order please get new treadmill would b

the “heated” pool could have been a tad warmer.

the pool was closed for one whole day.

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

kids loved the pool

breakfast did not meet expectations

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

the room we were given was next to the laundry room and the staff was doing laundry all night

kids yelling until 12:30 pm

they didn’t have essentials , no fruit , no eggs , no oatmeal … kids were running down the hallways

breakfast wasn't all that good

the bed was so comfortable that we overslept and missed breakfast all three mornings

re under covid, but they get breakfast that they had in the bag was just terrible

plus they have a pool that is well maintained

pool hrs

great staff, offers breakfast, good looking rooms.

the 6 grand-kids loved the pool

great location. very clean and comfortable. friendly staff. also had a good breakfast

breakfast was good …. could’ve had some meats

breakfast was good, okay pool was good could have been heated.

breakfast was good and the staff was great

nice to have a working kitchen.

there was no real breakfast, but that maybe because there was a kitchen in each room.

big rooms and kitchenette

very clean close to attractions personalized kitchen good value for the money

i love having a spacious kitchen

the grab and go breakfast.

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room , we like king beds better but queen did the job

didn't think much of the breakfast, but i am not a breakfast person anyway i found it to be very quiet considering how close

breakfast: should put a toaster with some eggo waffles or french toast or have boiled eggs

clean rooms. kitchenette.

it was very well kept despite the restaurant and bar being renovated.

only thing that i didn't like was that the pool was not open

great room, comfy bed, good location and a shuttle to the airport that runs every 30 minutes.

bar could’ve stayed open a little later than 10 o’clock maybe 12

free shuttle to airport comfortable beds

had spinal surgery so no breakfast. but it sure smelled good.

the staff very friendly. lady who does breakfast is very good.

clean & close to casino

also 2 min drive from turfway gaming and casino

the breakfast was great

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

suite had the best kitchen layout with sophisticated storage system

building is renovated and modern with a mini kitchen

we loved using the pool too

or go swimming in the clear water cool temp pool

pet friendly and the pet fee is very reasonable

bought our 8 wk old puppy with us and paid a $15 pet fee

clean, comfortable accommodations and friendly staff. pet friendly with reasonable pet fee.

even better is their late check out so we could check out at noon and be at the place when it opened at 1 (on a sunday)

it was very convenient for our trips to the idlewild disc golf tournament

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

the room was spacious. the bed was comfortable. and breakfast was delicious.

clean, quiet. breakfast was good.

facility has a laundry room for guests self-service

location and shuttle to airport. nice, clean, comfortable room. friendly staff.

location shuttle to airport staff helped with luggage and was a lot cheaper to park and shuttle to airport

they provided free door-to-door shuttle service upon request

had a early flight out of cincinnati and the hotel had a shuttle to the airport and it was about three minutes away

room service dishes and discarded food on floor not collected all day outside of people s rooms

pool and work-out room comfortable

the room service was prompt and outstanding

reasonable pet fee and room rates

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

the breakfast too very simple.

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering us a floatation vest for her and was extremely helpful and friendly to us

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

this location, it was unclear if parking was an additional fee

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

i came to the thinking that pool was open so had to disappoint my kids

the room stank like mould and the wifi doesn't work in the bedroom

and the tiny gym had all the necessities to have a good workout

especially the bar staff at the manager's reception and the breakfast crew who did a great job keeping a very

wifi was included but didn t work

my only problem was their pool, bar, and their breakfast wasna ? ? t open due to covid.

parking and breakfast cost extra.

breakfast was very good but cost extra.

the location, the bar in the lobby and the gym were great.

the breakfast.

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

pool is actually located in a gym, and closed early

no food after 9 pm or room service. no valet service.

the room service meals were amazing.

so we had to shower in the gym

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

the kids enjoyed the

too many kids in the hot tub

was bad kids in the hot tub and pool when we got there with our girls

the lady who delivered room service was very nice

delicious breakfast and great location

they also gave me a late check out of 1 pm which was amazing

breakfast was wonderful

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

early check in was appreciated. parking garage across the street.

bed compfy and breakfast good

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

breakfast was great and rooms were so nice.

the kitchen staff was amazing!! also cleaning lady with blond hair was great

great location, no pet fee, parking available next door for only $10/day.

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

lovely, the rooms were big, clean & beautiful, the entrance and out back were fun and gave the kids great play time, great pool hours, convenient snack bar and an easy walk across the bridge to

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in the various areas

but the kids had to problem with any of it

no room service

the room room was awesome and the breakfast was great!!!

i love the amount of space you get for the money, i love the kitchen

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

good bar food and breakfast

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

the hotel is cool, the bar is cool, stay there you wont regret it

the breakfast was horrible. need to explain the options better. and need more options

breakfast was excellent

the food was delicious at the bar as well as breakfast room service

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

exercise/fitness room didn't have but a treadmill and elliptical machine

electronic door lock to the pool area wasn’t working properly, so i had to ask a member of the staff to let us in early in

the pool was cold. i don’t remember asking for a quiet room. i had kids

the fitness room did not have a scale to weigh myself

breakfast labeling for those who are vegetarian

the indoor pool was small.

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

i noticed the gym had a very strong rubber smell which was unfortunate

the breakfast for both days were not to my liking.

friendly staff, good breakfast, good location

my kids appreciated it

staff was very helpful, especially african american female working at the bar in the evening!

food and bar closed at 11 and there is nothing nearby

the kids thought it was really neat

in the lobby area, fiona's bar is great for an evening drink and simple meal, and poindexter's serves an ok breakfast

i cleaned the floor in our room with clorox wipes before our second night when our kids stayed with us

gave me non activated key card for room, staff had kids playing in lobby and behind desk, staff not dressed professional, building was filthy, had

its not for kids friendly

clean nice people can park truck near food restaurants

cigarette smoke even though it's non smoking, someone was smoking marijuana and there were always kidsrunning