excellent size executive suite! pool was great! happy hour was nice. breakfast was awesome!

after an evening out got back and called for room service well before they closed, but the phone just rang and rang both times we called,

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

wifi was included but didn t work

the room was phenomenal! breakfast was great.

were able to ask for late check out without incurring a fee.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

i came to the thinking that pool was open so had to disappoint my kids

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

the breakfast too very simple.

appeared from the breakfast menu in my room that room service was available

surprised you had to pay for parking and no included breakfast service.

for breakfast that was considered a buffet, but it is just continental breakfast

location entire hotel was very clean balcony room late check out option valet parking

expensive parking like all downtown hotels. no comp breakfast or drinks.

breakfast was a little weird

breakfast/ coffee would be nice. a night light in the bathroom softer bed

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

the westin s gym was wonderful and staff was very helpful

the kids running the halls all night knocking on our door throughout the evening

charged for parking for guest and charged breakfast

my kids had bed bugs in there room and was covered with bite

too many kids in the hot tub

all of the employees were friendly, the room service attendant in particular

the gym was great!

no food my kids would of wanted

to get a reservation in the small restaurant, but there was bar service with limited

egg white omlet terrific room service staff was very accomodating.

great location, no pet fee, parking available next door for only $10/day.

but the kids had to problem with any of it

kids swam in the pool

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

desk staff and manager are great, room was spotless and bar was fun

over charged no room service no parking was not mentioned poor location

good bar food and breakfast

love the gym and friendly staff.

loved the kitchen and amenities made it feel more like an apartment

the rooms have a suite and full kitchen

the food was delicious at the bar as well as breakfast room service

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

room, breakfast

breakfast was great. i had the lemon ricotta pancakes,

the bar, restraunts, room service were all open regular hours

made breakfast a joy

liked that the gym was so easy to find and pretty clean

very clean, great breakfast and the staff was polite and courteous!

the gym had decent equipment

only thing i did not like was that we missed the breakfast

the lighting in the kitchen area could be brighter

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

the breakfast was great. wonderful bar on 3rd floor.

breakfast was not well stocked

reasonable pet fee and room rates

no laundry bag in room

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

i didn’t use fitness room but i used the pool

comfortable beds, nice pool, good breakfast.

the breakfast was terrible!!!

breakfast. we got there at 9. another empty. no cups. placed trashed.

beds a bit stiff and the pool was highly clorinated

no microwave or coffee pot, kids would of loved a pool

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

as kid friendly, while the kids love all the fun details as much as we do, there are a lot of party aged kids and the walls

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

it was brights and colorful especially for kids

ended up having to take tiny gym towels

the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

the pool room was so potent with chlorine it was almost unbearable.

pool was clean

didn t like they the bar wasn t off in its own room, and that the hotel didn t offer continental

good location and good facilities though didn’t use pool or gym

breakfast and the bed on the pullout couch. it was old dirty and thin

very good breakfast, nice outdoor area with some games

comfortable, clean and up to date! plus the breakfast was really good.

the kitchen, netflix, the coffee.

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

staff, breakfast,location,parking. room layout is great.

breakfast options were more than adequate for this type of facility

rooms are very nice and clean. great breakfast as well.

huge suite rooms, amazing breakfast selection, good functional gym

huge suite rooms, amazing breakfast selection, good functional gym

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

breakfast was great. social time was awesome.

facilities were great, always had fresh coffee in the lobby, gym was great

the free breakfast is a buffet with many options

breakfast was great all the days and the hotel was pleasant.

the kitchenette was nice - full size refrigerator, microwave, dishwasher

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

shuttle took me to valet parking garage

service was nice .room clean good parking .breakfast good for on the go!

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

michael held a room for her and her kids until we got there and was more than accommodating

i'm a truck driver, and they have space or a place for me to park my truck and trailer

good staff and it was clean . guest laundry

travel with our dogs and appreciate no additional pet fee

zero pet fee

wish coffee shop were open longer hours room service was not available due to short staffing

coffee maker didn t work, the bathroom toiletries were open and used, and the qr for the room service menu was

dining hours were limited, the room service food was so salty it was inedible

there was a very loud party. we also ordered room service in the morning and it never showed up.

dered twice and both were terrible)

bought our 8 wk old puppy with us and paid a $15 pet fee

clean, comfortable accommodations and friendly staff. pet friendly with reasonable pet fee.

pet friendly and the pet fee is very reasonable

kids loved outdoor pool and breakfast selections.

my kids got a big kick out of choosing a movie to watch before bed

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

complete breakfast with something for everyone

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and

a lot of parking , says heated pool but the pool was not heated , was a little sad about that because i looked forward to taking a

clean pool area was very clean and warm

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

breakfast was a little lacking (instant oatmeal pkgs) and they took even the coffee and hot water

improve breakfast options

not eat the breakfast

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room , we like king beds better but queen did the job

good breakfast. great pillows!

the breakfast was great

breakfast was good, location good for what we had planned to do.

breakfast was very nice and staff was very friendly and helpful

clean, the breakfast was good

we waited for the shuttle for an hour to pick us up from the airport.

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

very comfortable & quiet room; airport shuttle was so appreciated!

was very nice and plenty of amenities including bar, pool & fitness center

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

needed room service

pool area could use a hot tub if temperature of pool is going to be so low

location, shuttle, bar, and restaurant

the room service was prompt and outstanding

the bar closed at 11:00

i love having a spacious kitchen

very clean close to attractions personalized kitchen good value for the money

the room is big, kitchen is good, very nice staff

there was no real breakfast, but that maybe because there was a kitchen in each room.

big rooms and kitchenette

breakfast gave some variety--only hard boiled eggs

the pool was nice and we had waffles for breakfast

breakfast was great, pool was nice, and staff was nice.

great staff, offers breakfast, good looking rooms.

vending machines not overpriced, breakfast was great, pool was clean and well maintained

kids playing in the hallway, too many people allowed in one room

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

the staff was friendly and helpful. it was clean great breakfast.

kids yelling until 12:30 pm

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

great breakfast and service by the young lady serving breakfast.

indoor pool

great location. very clean and comfortable. friendly staff. also had a good breakfast

breakfast was really good

breakfast was good …. could’ve had some meats

kids loved the pool

good breakfast and very friendly staff

i particularly like that every room comes with its own kitchenette

updated and clean rooms with comfortable beds and nice little kitchen

breakfast did not meet expectations

they are pet friendly

nice swimming pool and game room

very nice people and great pool

the pool and hot tub are clean and temperature controlled

much chlorine in the pool

was fine only disappoint i like to use the physical fitness machines and most were out of order please get new treadmill would b

room is great, free breakfast every morning!!

price was okay. good restaurants around. had a fitness room.

breakfast was very limited. usually there should be waffles maker.

the fitness center was a nice touch, and i was able to get an early morning work out in.

no breakfast because of covid decent daily price stupid pet

the parking, laundry and staff