convenient to the airport, ,comfortable bed, excellent pool

arrived at 4 pm to see 2 room service trays

airport shuttle to the hotel was great and extremely helpful.

location, shuttle, bar, and restaurant

desk said i could order room service and it would be deducted from the $50 hold

we were told that breakfast was from 6-9am

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

breakfast was plentiful and diversified. quite a spread.

location shuttle to airport staff helped with luggage and was a lot cheaper to park and shuttle to airport

great location. very clean and comfortable. friendly staff. also had a good breakfast

breakfast was good, okay pool was good could have been heated.

breakfast was really good

breakfast was good …. could’ve had some meats

breakfast is as good, pool was war, outdoor smoking was clean

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

we love having the kitchen in our room to be able to keep food and drinks in the room

the pool is a little small but the kids liked it

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and

rooms are beautiful. kitchen was wonderful.

the breakfast

breakfast was very nice and staff was very friendly and helpful

breakfast was good, location good for what we had planned to do.

had spinal surgery so no breakfast. but it sure smelled good.

also 2 min drive from turfway gaming and casino

pet friendly and the pet fee is very reasonable

bought our 8 wk old puppy with us and paid a $15 pet fee

clean, comfortable accommodations and friendly staff. pet friendly with reasonable pet fee.

people smoking poolside

exercise room, laundry, breakfast, elevator, maintenance on the grounds, secure doors and even a room for you to

the room is big, kitchen is good, very nice staff

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

very clean close to attractions personalized kitchen good value for the money

there was no real breakfast, but that maybe because there was a kitchen in each room.

big rooms and kitchenette

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not very peaceful with doors in between my king suite and the other room

clean. modern, indoor swimming pool

called the hotel they gave us great directions, and sent a shuttle to pick us up

only thing would be that when we booked it, they didn’t mention that the restaurant and bar were under construction

the shuttle service and rooms.

was great, right there with restaurants, gas stations plenty to do for kids and families

the pool was closed for one whole day.

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

good breakfast and very friendly staff

everything looked new , it had small kitchen with a regular refrigerator

roaches by the food at breakfast

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

the breakfast is great

they didn’t have essentials , no fruit , no eggs , no oatmeal … kids were running down the hallways

the room was comfy but the breakfast sucks and we saw roaches by the food!

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

oatmeal, coffee, muffin and nutrigain bar was an ok start for grabngo breakfast

breakfast: should put a toaster with some eggo waffles or french toast or have boiled eggs

the kitchen was a great benefit for our stay

light breakfast

good staff and it was clean . guest laundry

travel with our dogs and appreciate no additional pet fee

zero pet fee

didn't like that breakfast wasn't served after 9:00 a

wish they had an indoor pool though

re under covid, but they get breakfast that they had in the bag was just terrible

great staff, offers breakfast, good looking rooms.

pool hrs

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

early check in

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

there is a fitness room, but two machines out of the five there are functional, but there is a pool

excellent stay. staff, breakfast rooms are awesome.

room is great, free breakfast every morning!!

no breakfast because of covid decent daily price stupid pet

the parking, laundry and staff

they are pet friendly

nice swimming pool and game room

the pool and the heart shaped spa tub in the room

the bed was very comfortable and the spa was awesome

no spa or hot tub it was out of service.

first day pool wasn t open

at first it was a problem with the pool being closed on our first day

pool area was just so so

ended up using cell service instead of wifi), toilet was loud and made a

friendly and helpful employees, on the highway, kitchen with room service.

i'm so thankful ur employees ok my service dog to stay here no pet fee

got great sleep in the comfy bed and was happy to wake up to fresh waffles in the breakfast room

clean, quiet. variety of foods for breakfast.

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold only except for toast

entrance stairs hallway need a facelift. no bag for laundry.

reasonable pet fee and room rates

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

location was great since we were going to the hollywood casino

have more breakfast food

the proximity to the casino was great, and the room was large

no shuttle to the casino anymore

free breakfast that actually taste good from a hotel

they had the place super clean and sanitized, pre packaged breakfasts and time slots for the pool

breakfast bar was a little overwhelmed on the weekend and we couldn’t take advantage of that

breakfast was great, enjoyed the waffles. room / bathroom are well maintained. quiet.

was a very comfortable stay, breakfast was very good

very clean and great breakfast

unable to get free breakfast advertised

breakfast was great

breakfast was very good....clean area....close to hollywood casino

the pool, work out room and hot breakfast in the morning.

loved the included breakfast

pool is way to cold

only complaint we could possibly have is that the breakfast sausage was little burnt; however, in view of everything else, that was a very small

breakfasst was excellent grandkids loved the pool good location

breakfast hours 6 to 8 no laundry facilities

breakfast every morning which was also a sweet dream come true , as is the exercise room and pool

she stated that i had to request room service but they would service it every two days

the breakfast too very simple.

appeared from the breakfast menu in my room that room service was available

bed was very comfortable. enjoyed the complimentary breakfast.

inside pool

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

were able to ask for late check out without incurring a fee.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

we had trouble with the phones in room , and room service over charged me for 2 beers when we got 1 and a ginger ale, i told the desk and the

and the tiny gym had all the necessities to have a good workout

the staff was very friendly and they did a great job keeping up with the huge crowd at breakfast

wifi was included but didn t work

you should have room service for breakfast and breakfast should end at 11:00am

no room service

pool is actually located in a gym, and closed early

no free wifi as advertised 3

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the bar just for us

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

made breakfast a joy

breakfast was good, staff was phenomenal, valet was phenomenal

the gym had decent equipment

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

hotel was very clean, staff was friendly, breakfast was great and valets were on point

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

the breakfast was great. wonderful bar on 3rd floor.

also i ordered room service and it took over a hour in a half to get my food then when i

gym needs upgrade

arena football game all i wanted to do was relax and have a late check out and the staff made that possible

the kids running the halls all night knocking on our door throughout the evening

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good working

breakfast was a little weird

not have breakfast at the hotel

parking and breakfast cost extra.

we were able to get an early check in

expensive parking like all downtown hotels. no comp breakfast or drinks.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

excellent hotel with amazing hot breakfast!!

was disappointed that there was no grab bag breakfast available daily.

love the gym and friendly staff.

rooms were big and all have a little kitchen

over charger , paid for parking that was not mentioned. no room service.

friendly and helpful staff, which included the valet, front desk, bar tenders

the shuttle service was top tier

polenta breakfast bowl was delicious!

room, breakfast

roof deck, staff lobby bar bartender all amazing.

no pet fee

great location, no pet fee, parking available next door for only $10/day.

but the kids had to problem with any of it

the pool water

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was said on behalf of the rest of the

desk staff and manager are great, room was spotless and bar was fun

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

friendly staff, good breakfast, good location

beds a bit stiff and the pool was highly clorinated

nice pool, close to zoo

honestly, everything was great. staff, location, facility, gym all are great.

no microwave or coffee pot, kids would of loved a pool

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

drinks at the bar were way too expensive. especially for bottom shelf alcohol

the kids thought it was really neat