any hot water in the shower and nothing to cook with for the kitchenette

quiet and close to the airport with shuttle service.

i liked that the hotel has a laundry room!!

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the heat from the dryer units made the fitness area very hot

even though flight arrival was very late at night, hotel shuttle was made available and reasonably prompt

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

shuttle service to and from airport. also the breakfast

offer a shuttle for free directly from the airport when you get in

also has a gym, laundry room, and convenience store for snacks

hotel lobby and breakfast area is nice

also has a gym, laundry room, and convenience store for snacks

if only they had an indoor pool...

breakfast was very good pool table was good. breakfast area with the tv setup was nice.

included a hot breakfast, which is rare these days

staff was friendly and cook to order breakfast was reasonable and good.

pool or gym as described

a breakfast would have been nice.

no bathroom products other than a bar of soap. bed uncomfortable. no microwave.

pool floor gets way to wet when lots of kids are in there

went to breakfast with friends in the area. it looked great though.

kids running around late at night, couldn't sleep

bunch of kids running up and down the hallway and the stairs that was adjacent to my room

kids running around late at night, couldn't sleep

kids liked the board games in the lobby

the shuttle is also pretty useful

breakfast was very good

jeff, jim and bryan were excellent drivers for the shuttle service

a cheer competition was that weekend and adults could not use the pool or jacuzzi due to young kids occupying it the hold

clean room friendly staff let me do late check out

no continental breakfast as offered

breakfast was a very limited continental,and the coffee was poor

beds were super comfortable the breakfast was wonderful

no bag breakfast we had it at our last visit

breakfast was great with easy access

the pool water looked dirty

plus a swimming pool and gym

lady in the lobby for breakfast was absolutely fabulous

the pool was wonderful

early check in and later check out than most places

staff was very nice, bed comfortable, pool and hot tub was fantastic

all of the above and the convenience of the kitchen.

i also enjoyed use of the fitness center

we chose a residence inn because it was a bigger space and had a kitchen

the kids loved it as well

i was able to get a early check in so i could get to school and work on time

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and refused to give me a free night over it that's

kids u supervised running around

kids running and screaming

my kids kept asking me why i was so cheap

messaged them several times with questions and no response, but the service, the cleanliness, the breakfast, it was like being at a resort

love the amenities - food great, bar convenient

we've enjoyed and loved our stay... hopefully with swimming pool and a bigger gym

free breakfast was excellent

the bed was awesome and the breakfast was good

i like that guests are allowed to do their own laundry right on the premises

breakfast could be better but you can cook in the room.

has a kitchen in the so that helps save money from not having to go to a restaurant

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

selling coffee packets from vending machines in the laundry room is very tacky.

the continental breakfast exceeded my expectations

breakfast was much better than expected too

the breakfast was excellent. we enjoyed it.

i wish they offered a milk alternative for breakfast.

the breakfast was very good and the bed was very comfortable.

breakfast was nice and well accommodated

and they also provided free breakfast

clean and quiet good breakfast

breakfast could be better

breakfast and availability of coffee all day

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

complimentary breakfast was better than most of the

was good until we wanted to give our kids a bath

comfortable bed, fitness center.

indoor pool was perfect for my kids

staff helpful. rooms great. spacious bathroom. breakfast good.

not enough towels in the pool.

the pool had lots of kids that weren’t supervised

pool not heated

the hotel was clean, breakfast was delicious and the staff was helpful.

the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super helpful

there was a family reunion the night before with kids running everywhere but when we got to the pool at 7am we had that and the hot tub all to

pool n spa are

huge pool

the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

we have four kids and we were all very comfortable

pecially the omelets) snacks at daily reception well above average great gym and pool all front desk staff extremely friendly, helpful great 2 room suites very comfortable

while in the gym, were told they needed to be 18yrs old if in gym

separate living area from bedroom at an affordable price was amazing when traveling with kids!

room service also exceeded expectations

reasonable pet fee, decent breakfast, nice soze and clean rooms, safe area and lawn for the dogs

i liked that i wasn't charged a pet fee for each and every night i stayed there

no hot chocolate for the kids

easy access, clean, bed was very comfortable and love the extended stay design, kitchen, living room bed and

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the guests,swimming pool,

loved the location of the property and that it was pet friendly with no pet fee and no parking fee

the hotel easily accommodated our two labs, without a pet fee and on the first floor

loved the bed. it was so comfortable. my daughter loved the pool so warm

didn’t like the fact that we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam the

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

my kids did enjoy the french toast sticks

they close the pool first thing in the morning so the kids can’t swim before they leave

,no fault of hotel and pool guy was there working on it ,however a little disapointting because kids were looking foward to swimming ,up and running sat at 3

kitchen was well stocked with everything we needed

everything else. breakfast was good.

it was a comfortable stay and the pool was convenient for my 13yr old daughter.

good price, good breakfast, good service

breakfast was lack luster.

breakfast was better than some of the comfort inn's i have stayed at.

so comfortable, the shower head was amazing (had great pressure), and i loved that i got a good breakfast before work

breakfast was okay, it would have been nice to see scrambled eggs, bacon strips, sausage patties,

breakfast was mediocre

no wifi provided paid was extremely slow and very annoying.

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

close to good restaurants and bar across the street

breakfast gym/fitness center room

on-site laundry was super convenient and easy to use and continental breakfast was good

early check in when we happened to arrive early for a syracuse university football game.

breakfast was amazing

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

very nice gym with a large variety of new equipment

we even had the fire alarm go off which was later discovered to be from pot smoking kids

the ev charger was very slow and i would have had to stay there for two days to fully charge my car

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

the gym has great exercise equipment for a hotel along with free weights. bring your music

beautiful building and decor. great bed. the gym is fantastic and has a great view!

went to the bar and the young lady who served was awesome

room was lovely, staff were fantastic and the bar downstairs also fantastic

the room service food was good, and overall everything was very clean

room service took much too long, half of the order was wrong, leftover stuff from previous guest in

pet-friendly hotel with great staff

was comfortable, room was clean, the staff were great especially the breakfast attendant

i was able to eat breakfast in the room which made things easier for me

the fire pit at the bar was really nice to hang out

we didn’t have breakfast there but it’s great that they provided it

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

the snacks and breakfast was great

breakfast

like to have had some more breakfast options

really isn't a bed and breakfast as breakfast was not served

breakfast was phenomenal but baked goods would havbe been fantastic

clean with friendly staff. nice pool

facilities were the cleanest of any of the hotels in which we stayed, the outdoor pool was so refreshing, the location was across from a u pick endless strawberry farm and sunflower

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

pool was closed and no continental breakfast all of which were due to covid precautions which is

they had a pretty heated pool