pet-friendly hotel with great staff

i was able to eat breakfast in the room which made things easier for me

bed, clean and modern room, small fitness center, and decent breakfast

rooms are well decorated, the bed was comfortable, fitness center was nice

great restaurant and bar attached to the inn.

reasonable pet fee, decent breakfast, nice soze and clean rooms, safe area and lawn for the dogs

i liked that i wasn't charged a pet fee for each and every night i stayed there

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the guests,swimming pool,

the large spacious suites and the full kitchens as well as the exercise room.

need breakfast meat otherwise breakfast was delicious ud83dude0b

outstanding front desk and shuttle staff

plenty of self parking

we had an issue with extreme noise of kids running around the halls but the front desk dealt with it in a timely manner

pool and hot tub was lovely. quiet hotel over all and late check out was so nice.

the staff were friendly and the hotel was clean and quiet with plenty of free parking.

pool. breakfast

they had a pay laundry

bathroom was bigger than i expected and gym was not

clean, comfortable, convenient, friendly and helpful staff, wonderful pool and gym, nice business room, delicious breakfast and cookies and coffee available complimentary

great breakfast, excellent staff, very clean rooms

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

complimentary breakfast was better than most of the

staff was very accommodating with helping us with early check in

breakfast was outstanding as was the girl who set it all up she was a great asset!

was great, had something all my kids liked (with 4 kids this is not always the case) the pool was great as

breakfast was nice and well accommodated

and they also provided free breakfast

clean and quiet good breakfast

breakfast could be better

breakfast and availability of coffee all day

it was very clean room were nice and a awesome breakfast for a hotel

great hot breakfast

breakfast was great

breakfast was much better than expected too

oh and the breakfast was awesome, loved the chef

no breakfast as advertized

skimpy on the breakfast

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

i like that guests are allowed to do their own laundry right on the premises

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

kids u supervised running around

kids making noises

kids running and screaming

like kids pulling fire alarms all hrs

we've enjoyed and loved our stay... hopefully with swimming pool and a bigger gym

drinks at bar was pricey.

none of the amenities were available, ie restaurant, bar etc

messaged them several times with questions and no response, but the service, the cleanliness, the breakfast, it was like being at a resort

- #1 the gym did not have an bicycle (i'm in physical therapy and it's part of my routine for my bad knee)

i was able to get a early check in so i could get to school and work on time

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

needed a few days away from the kids and this was just great

the kitchen was updated and fully equipped to make meals

staff was very nice, bed comfortable, pool and hot tub was fantastic

comfy bed. having the kitchenette. 1st floor room available. location.

early check in and later check out than most places

you have no rubber bath mat for the bath tub and no handicap bar in the bath tub

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

location was a not far from anything and shuttle was always available

the gym and breakfast

the shuttle was very convenient and the driver was very accommodating

room, free coffee and breakfast

nice,clean,comfortable room... nice gym...nice breakfast and free parking...

breakfast gym/fitness center room

they were extremely flexible and accommodated our early check in request

on-site laundry was super convenient and easy to use and continental breakfast was good

hotel bar said online that it was open until midnight along with the hotel employee at checkin

cluding the only option for breakfast) is served in plastic containers with

room service was excellent

wifi was not very good. actually very slow

room service took much too long, half of the order was wrong, leftover stuff from previous guest in

the location was near alot of places,free breakfast was nice and offered alot of choices

the pool and proximity to places.

pool area a bit small

the breakfast was not what i expected and the bathroom light was dim

great front desk staff and breakfast.

the hotel easily accommodated our two labs, without a pet fee and on the first floor

loved the location of the property and that it was pet friendly with no pet fee and no parking fee

the front desk staff were helpful and accommodating to our requests for early check in and late check out

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

didn’t like the fact that we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam the

clean, great breakfast, love the bar and the fountain in the lobby. staff is very friendly

complementary laundrymat

from the lovely pool and gym, to the scrumptious breakfasts each morning, to the pleasant and helpful staff

the bar has free drinks from 5 to 7 pm every day

trying to get a room service

offer a shuttle for free directly from the airport when you get in

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

“borrow” or “sign out” for a more homey atmosphere and that they were very child friendly gym but this was during covid so we chose not to

the laundry facilities and paper were free

any hot water in the shower and nothing to cook with for the kitchenette

excellent location close to everything, thru way, casinos, destiny usa

and separate room and bathroom to a comfy bed and even two types of pillows…not to mention a kitchenette with everything you need

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

they offered kids eat free with adult purchase in the hotel restaurant

only little thing that was annoying is that the shuttle was always late to pick us up

the pool and cleanliness of everything was great

and comfortable room close to the airport great breakfast shuttle service to destiny mall drink

the breakfast was outstanding

table out back i am a smoker and we had children so was nice to be able to sit and watch the kids play in the

the parking is free and the beds are comfy

pool floor gets way to wet when lots of kids are in there

only recommendation would be to improve the jacuzzi in the pool room a bit

may have read it wrong but the pool was supposed to be inside ud83dude14 i did love the gym and wish they make a part for littles

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and none of that was available when i was told by sarah it was

no inside pool, and no clear connection to the main lobby and other buildings.

also has a gym, laundry room, and convenience store for snacks

breakfast was delicious

bar and restaurant on site was helpful

prices at bar were ridiculous

included a hot breakfast, which is rare these days

the breakfast was really good.

was clean and definitely met my expectations; however, could offer more options for breakfast

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

everything was good including the breakfast

breakfast was great with easy access

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

we needed towels for the second night and we ended up getting gym towels as they no longer had bath towels

beds were super comfortable the breakfast was wonderful

breakfast was a very limited continental,and the coffee was poor

few breakfast choices no business center

clean room friendly staff let me do late check out

breakfast was a little sparse. could have been better.

no breakfast

did not have a chance to eat breakfast but several people were enjoying it. centraly located.

outdated facility ex. laundry machines

thought the continental breakfast could have been better when compared to best western

breakfast options

,no fault of hotel and pool guy was there working on it ,however a little disapointting because kids were looking foward to swimming ,up and running sat at 3

love having the kitchenett

size of the room was great, loved the kitchen and loved that it had a kitchen table.

, even kids didn’t like it, does not feel private, need hooks for towels in bathroom or shelf for

lots of kids from a baseball tournament but still was fine. just very crowded.

that the pool wasn't open

breakfast was better than some of the comfort inn's i have stayed at.

good price, good breakfast, good service

the breakfast was good and staff at this facility were very friendly and helpful.

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.