proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

if you have kids and want to sleep, this is not the place for you

location was a not far from anything and shuttle was always available

is not so easy to get hold of the airport shuttle, which is often not available

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

the bar closed early

front desk help and the shuttle driver

was nice having a restraunt and bar on the property

gym and pool

the tub was not cleaned and had hair in it, also was double charged for room service

breakfast and availability of coffee all day

and they also provided free breakfast

clean and quiet good breakfast

breakfast was nice and well accommodated

breakfast could be better

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

the pool and fitness room were shut down

i was hoping for a bigger breakfast. but that's ok

breakfast was not breakfast

everything was lovely and kids enjoyed the breakfast selection very much

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful staff

i just would've liked more variety for breakfast.

they were extremely flexible and accommodated our early check in request

we did not use it but the gym room looked nice

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

i was able to get a early check in so i could get to school and work on time

it was very clean room were nice and a awesome breakfast for a hotel

breakfast was much better than expected too

great hot breakfast

machine was broken for breakfast

i wish they offered a milk alternative for breakfast.

early check in and later check out than most places

outdoor pool was not open during our stay

needed a few days away from the kids and this was just great

we chose a residence inn because it was a bigger space and had a kitchen

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

the kitchen was updated and fully equipped to make meals

i liked that i wasn't charged a pet fee for each and every night i stayed there

reasonable pet fee, decent breakfast, nice soze and clean rooms, safe area and lawn for the dogs

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

my kids loved the pool and breakfast.

except the room kitchen was lacking needed kitchen pots, pans, bowls, spoon, forks

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at the front desk

exceptional breakfast

the pool

we had a bit of a rush getting things packed into the car after breakfast

they had a pay laundry

i like that guests are allowed to do their own laundry right on the premises

skimpy on the breakfast

the kitchenette was perfect for a short stay. i especially liked the full size refrigerator.

has a kitchen in the so that helps save money from not having to go to a restaurant

early check in

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

like kids pulling fire alarms all hrs

the late check out

kids u supervised running around

place is very old and i did not feel safe staying here with my kids

room, breakfast, gym

we've enjoyed and loved our stay... hopefully with swimming pool and a bigger gym

the free breakfast, happy hour, comfortable beds, spacious room with suite.

- #1 the gym did not have an bicycle (i'm in physical therapy and it's part of my routine for my bad knee)

free breakfast was excellent

timely and good variety with room service

high end irish pub in basement with bar and food with great prices

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people

beautiful building and decor. great bed. the gym is fantastic and has a great view!

room service

the location was near alot of places,free breakfast was nice and offered alot of choices

breakfast was mediocre

breakfast could have been a bit better esp re fresh food.

pool was not very clean or well maintained. breakfast leaves something to be desired.

no wifi provided paid was extremely slow and very annoying.

the hotel easily accommodated our two labs, without a pet fee and on the first floor

loved the location of the property and that it was pet friendly with no pet fee and no parking fee

slow, only 1 staff member and lots of college kids checking in together

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

great views of the harbor. early check in was much appreciated.

pet-friendly hotel with great staff

rooms are well decorated, the bed was comfortable, fitness center was nice

are under renovation putting a new bar and food venue, which is great

love the woman who takes care of the breakfast buffet

on location was expensive as hell but tasty and had a great vibe is you just want a drink at the bar solo-traveling

clean, great breakfast, love the bar and the fountain in the lobby. staff is very friendly

complementary laundrymat

from the lovely pool and gym, to the scrumptious breakfasts each morning, to the pleasant and helpful staff

the bar has free drinks from 5 to 7 pm every day

trying to get a room service

the shuttle is also pretty useful

don’t offer free breakfast

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

the breakfast was delicious. lots of variety and the staff was very kind and helpful!

i was a little bummed after my kids got all dressed for the pool at 6 to realize they actually open at 8

kids running around late at night, couldn't sleep

room service came up within minutes to replace broken microwave

and the shuttle

clean room, pool area was nice, big breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service to and from airport. also the breakfast

offer a shuttle for free directly from the airport when you get in

shuttle service at 430am was also exceptional

and separate room and bathroom to a comfy bed and even two types of pillows…not to mention a kitchenette with everything you need

didn’t let my kids sit on it

the laundry facilities and paper were free

we love staying here because of the kitchenette, laundry facility and it’s close to everything

the room was large and came with a little kitchenette.

may have read it wrong but the pool was supposed to be inside ud83dude14 i did love the gym and wish they make a part for littles

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and none of that was available when i was told by sarah it was

no inside pool, and no clear connection to the main lobby and other buildings.

also has a gym, laundry room, and convenience store for snacks

breakfast was delicious

bar and restaurant on site was helpful

prices at bar were ridiculous

included a hot breakfast, which is rare these days

the breakfast was really good.

was clean and definitely met my expectations; however, could offer more options for breakfast

beds were super comfortable the breakfast was wonderful

very clean and free breakfast and everyone that works here is very nice.

no bag breakfast we had it at our last visit

no continental breakfast as offered

few breakfast choices no business center

the indoor pool and the quite rioms

plus a swimming pool and gym

very comfy beds and the kids loved the pool bkft was awsome

breakfast was simple, but nice

large room,clean,good breakfast selection

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could swim and feel like we were on a mini vacation

our kids loved the pool too

we took advantage of a king suite that came equipped with a full kitchen and pull out sofa

the ev charging stations were available and an excellent complimentary bonus

breakfast service was great

the breakfast was ok but no complaints

pool

i think this hotel allows anyone to use the pool so it was a lot of family and kids there but it didn’t bother me

pool was kinda dirty

good price, good breakfast, good service

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

thought the continental breakfast could have been better when compared to best western

breakfast

in room not working, light in laundry room not functioning , minimal breakfast-coffee,cold cereal, small packaged pastries

breakfast was minimal

there is a laundry room , very helpful if you are in a roadtrip like us

like to have had some more breakfast options

breakfast

this was one of the beautiful bed and breakfasts we have stayed in

really isn't a bed and breakfast as breakfast was not served

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

i was disappointed that the pool was not available.

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

we were in the middle of a heat wave and the pool was empty and not available

old school charm of fingerlake motels. love the pool!

they had a pretty heated pool