pet fee is high.

was traveling with my small dog and the extra pet fee i thought was high

the pet fee is higher than we paid at the hampton inn one night before

staff was excellent, our room was very clean the pool was clean a little cool but nice

the room itself was a highlight, with a fully equipped kitchen that added a lot of value

they knew i needed early check in and they accommodated me without hesitation

everything but the kids running around

we arrived 1am with our kids and the room was disgusting, black hair all over the bed, bedsheets, pillows and bathroom

great free breakfast, lots to choose from. eggs, bacon,muffins, bagels, waffles......

great location! the restaurant and bar in this hotel was delicious. clean! breakfast was good!

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

the breakfast was ok but no complaints

pool

breakfast was lack luster.

good breakfast. parking, pool,

so comfortable, the shower head was amazing (had great pressure), and i loved that i got a good breakfast before work

5 hours just bought milk and groceries for our suite because i was traveling with two kids (9 year old and 5 month old) for a very important drs appointment and i ended up spending an

kitchen was well stocked with everything we needed

room was big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the pool

breakfast needs variety but staff was amazing

breakfast was surprisingly full of different options considering a lot of covid restrictions are

beds were super comfortable the breakfast was wonderful

clean room friendly staff let me do late check out

there was no breakfast due to covid 19 but they had hot water with tea

very clean and free breakfast and everyone that works here is very nice.

coffee and tea was available 24/7, breakfast has many items to choose from and dining area is very sufficient and has vending machines

a breakfast would have been nice.

hotels provide free breakfast now, this hotel did not

pool was closed, gym had one machine, bar was closed

included a hot breakfast, which is rare these days

loved the fire place inside the hotel, breakfast was basic breakfast but it was fresh, lady in the front was great and they give you a

location. gym

also has a gym, laundry room, and convenience store for snacks

called ahead of time to make sure there was a continental breakfast the gym facilities were up and working and none of that was available when i was told by sarah it was

not enclose the pool, like at the other homewood we stayed at in saratoga springs

selection at breakfast good to have a shuttle to collect us from the airport

we love staying here because of the kitchenette, laundry facility and it’s close to everything

the shuttle service was beyond superb as were the drivers

any hot water in the shower and nothing to cook with for the kitchenette

complete kitchen facilities

liked the convience of the airport shuttle and leaving car there and it was close to getting something to eat and everyone was very

free breakfast was excellent

pool and hot tub great

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to wade

its clean and the pool and hot tub are awesome

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there site

close to a boat launch at pine grove state park

kids especially like indoor swimming pool with hot tube

the breakfast was delicious. lots of variety and the staff was very kind and helpful!

the pool was open and my kids loved swimming

it was clean, room was large, and breakfast was fantastic.

shuttle was rarely available

very clean, nice property. nice pool. friendly staff!

too many kids

breakfast exceptional

kids above our room - dragging chair across floor late at night

we have four kids and we were all very comfortable

the room came with a tv with roku , mini fridge, microwave, and wifi

wifi password wouldn't work.

wifi and cable wasn t on yet for the season and wasn t notified until arrival

our wifi worked perfectly well and all facilities were in good order

we only ordered off the bar menu but the restaurant was hoping and smelled delicious

the hotel easily accommodated our two labs, without a pet fee and on the first floor

loved the location of the property and that it was pet friendly with no pet fee and no parking fee

hotels bar menu is very limited with options

the staff and the room was awesome. has a pool and a great outdoor area.

very dog friendly hotel. pool and gym are nice.

early check in and later check out than most places

pool was not very clean or well maintained. breakfast leaves something to be desired.

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

the pool was also disappointing, but glad you had one for a quick exercise dip

pool was not very clean or well maintained. breakfast leaves something to be desired.

the pool and proximity to places.

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

great location and good breakfast

breakfast was good

the pool and fitness room were shut down

the pool was under construction the fitness room was under construction the whole place is under construction

tub and pool are great, well stocked with towels

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

really close to the syracuse airport with a free shuttle

plenty of self parking

bar has a new rule in place where the bartender must measure out the drinks

whene we ask from room service by telephone we didnt get response

my family really likes the gym which is very well equipped

great room, upgraded me for free, wonderful gym and very nice club lounge

gym says 24/hours, it s not no room service bar closes extremely early

went to the bar and the young lady who served was awesome

they should add breakfast to the place or maybe a restaurant and bar!

room, free coffee and breakfast

on-site laundry was super convenient and easy to use and continental breakfast was good

breakfast was amazing

they have coffee downstairs and they started serving breakfast which is really nice

it happened to be a snow storm while i was here and the free shuttle took us to campus for our tour

we even had the fire alarm go off which was later discovered to be from pot smoking kids

i had room 163 and they put a family of 5-6 small kids right beside us in 164 with many rooms they could have put them away from us

location, shuttle, friendly staff, restaurant and bar

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room was dirty