pool was closed when the high for the days were upper 80’sf

always a smile and welcome at reception and from the breakfast staff - loved the staff team spirit including the halloween lantern competition

no dislikes! my only request would be for more fruit at breakfast!

additionally, the continental breakfast was typical quality for these types of free breakfasts, but definitely not great

the full kitchenette, gym, and location!

pool not in use. checked in at 4pm and room not ready

the pool was actually open

the staff was kind, the pool was sanitary and it is close to plenty of restaurants and stores

no chair to set by pool

no indoor pool or breakfast like it said online

no carpeting in the room, but the floor was not clean

there was washing machines, and a little kitchen area (it was extremely useful since we bought a stovetop to cook stuff)

the comfort of the bed the quietness they size of the room with kitchenette area

right off the interstate. clean room with a mini-kitchen.

they have every supply u need for a kitchen but nothing to cook on and it isnt sound proof

the room was good sized, title floor was nice because i they also had a pool and cafe, which was fairly clean and their curb appeal around the pool was beautiful

pool

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have rules they must abide by

pool looked blue but had a cloudiness to it

they had a pool and were updating or upgrading the properties

the pool was nice

wish the pool stayed open later

had to be in pool area with gate locked

people are nice and nice pool

the pool is nice and rooms are nice and clean

dairy queen they have a wonderful breakfast they always take care of me

love everything, looking forward to the breakfast coming back.

this is my home away from home i will not stay any place else they had the best breakfast also

elevator gym corridors and rooms they did not give and they did (they cleaned) the person at the reception

location was wonderful breakfast was okay

clean room. no pet fee. basics. very friendly staff.

that the pool was closed. apparently till july.

i would suggest re-thinking the metal pool furniture for dallas in the summer.

pool area is run down and pool was not filtering, was very disappointing.

pool was very awesome, clean, warm

comfortable, staff everyone was friendly,hotel was so clean breakfast was good,loved the pool

at 8 pm, and there was all trash on the at 3rd floor elevator area all night that we went to the breakfast at 8am still not picked

very friendly staff, great breakfast

has a gym

good breakfast

the 'laundry room' was so dirty and it stank

the staff was nice and was pretty flexible with late check out

the customer laundry room wasn't available to use due to it was out of order supposedly

and i was grateful for the onsite laundry

laundry room

pool available

the pool had an accommodation for seniors which was thoughtful.

laundry area

the pool was cold!!! would enjoy this summer

the blankets, towels, the pool being open, and pest control.

no pet fee, no fleas

i didn't like that the indoor pool water

oh by the way the inside pool , it was very clean and so was the hot tub

the gym has the basic equipment and they had a good breakfast buffet

the breakfast were off the chain

they offered guest laundry, which i look for in every hotel we stay at

great continental breakfast choices.

the breakfast was ok

wifi

the breakfast was just ok

while we had to wait for 2 hours he gave my kids a snack and talked to the to keep them entertained

large comfortable room. easy check-in/check-out. good hot breakfast. clean. felt safe.

went down to the gym on the 2nd floor and when i was going to leave i got stuck inside i had to get a very nice

wish the breakfast was a bit longer in the morning.

beautiful rooms, nice hotel gym, good restaurant and bar on the first floor

pool not available until next year boo

have to order breakfast , one or some of the dishes from menu

pool area, breakfast area and gym were all above expectation

there was no music, not someone readily available to make drinks at the bar hatch (went up 3 separate times and no one was there) and sometimes it was a bit messy with

didn t like no hotel parking and during the conference we didn t have enough shuttles i had to walk a few times but luckily the wasn t too bad in july a surprise for dallas

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of (-)the daily fee. but, i understand its use towards the gym, water bottles x2, etc. (-) had to sit on side of pool or on gym floor (+)extra nice gym (+)stylish hotel with spacious rooms. i loved the rooftop pool. the gym next doors was great. (+) the gym across the street that was included was a great bonus (+)very nice hotel, loved the rooftop pool and also great you could use the gym across the street (-)advertised having a gym and it is not on site (-) also, they would have more guests if they added a gym (-)gym was in another building 3 min away (+) the gym is big but too much broken equipment

i could not find the breakfast menu to order room service or even make it down to eat breakfast in thier dining room but even with these little

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of staff (+)rooftop pool with bar is amazing (+) the pool area was amazing (+)the decor is gorgeous in all parts of the hotel and the rooftop pool sold me. (+)clean room, great pool, good food and drink. (+)beautiful hotel, absolutely loved the rooftop pool (+)rooftop bar and pool was amazing (-)only downside is that the pool closed at 7:30 at night (+)upstairs infinity pool was amazing (-)that the pool closed at 8 (+) stunning roof top pool with amazing sunset

staff, we definitely loved how they had a shuttle for the guest

last day of our stay the kitchen staff closed the morning breakfast 30 minutes early than stated by front desk and the food

pool location was a bit disappointing due to it being between the building and where people

pool was closed for some reason

wish the 24 hours market was stocked and pool was not operational

wish the pool was open 24/7

i liked that it was very close to our venue. the gym being open 24 hours. beds were comfortable.

the fitness gym is superb

good gym, small but had free weights which was great

we ordered room service and everything was made in good time -- and delicious

ir left in the shower from past travelers, air vents clogged with dust, room service trays left in the halls over night, bugs in the dining area)

room service wasn’t the best and the food i didn’t like. the wet bar fridge didn’t work.

the waterproof rooftop pool and bar was a vibe every night with dj

were a bit disappointed that both the downstairs bowling alley and the rooftop infinity pool were only available to guests 21 yrs and older

the pool areas (both the roof too and 4th floor locations) were so inviting

the room was beautiful - bathroom was huge, convention rooms were on point, rooftop pool party was amazing

great gym - terrific staff

breakfast selection at the open palette restaurant & sports bar as there are no local restaurants

sports bar. gym. location

valet is good, bar is great

very clean, great breakfast and sports bar on location!

the room had a small kitchen plus there was a very nice free breakfast available

onsite laundry

breakfast was served daily

i enjoyed the feeling of home as well as the kitchen and spacious living space

we loved using the kitchen

room service, restaurant kitchen in lobby was slow

clean, food was great, bar selections great, room was spacious and elegant.

friendly staff, nice restaurant and bar as well as close to several other restaurants

they took room service order and called back to say they were out of what we ordered half an hour later

nice, well equipped fitness center and the most comfortable beds i have ever slept on

accommodation was good bar & food good location good

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

no mini bar no complimentary water expensive and poor breakfast

at bar was great

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

from valet, to room service, to in-room dining, to housekeeping you will be hard pressed to find anything negative

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

amenity were amazing, from the restaurant on site, with a spa + a downstairs bar

hotel's pool was closed, so unless we booked an appointment with the spa we would not be able to use the spa's pool either

room service ended early and the restaurants closed really early too

location - restaurants, bars and sightseeing all within waking distance pet fee is included in the price, reasonable valet

they have a gym but no pool

room service only works if you ask for it before 11 and i checked in at 12 that day

we had a great stay kids always point it out when we visit dallas at&t center it was right there

the gym did have much variety in equipment

pool and bar there were absolutely amazing

location staff clean comfortable very large room bathroom nice gym and swimming pool great

the pool being in the rooftop with a gym really helps the stay feel more relaxing

enjoyed being able to see the giant eye, and down to the pool from our room.

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

the rooftop pool is lovely as well

pool, gym

location, friendly staff, nice breakfast

did not have breakfast there

timely & delicious room service

location , coffee place, spa and the store all was great!

swimming pool was amazing and the bed so soft

lobby spaces, excellent restaurant and coffee shop, good fitness center and pool, convenient location to downtown shopping and restaurants

the rooftop pool and bar is amazing, so nice to relax during both day and night

top class equipment in fitness center and lovely rooftop pool

location, price, no pet fee

liked the fitness center, very clean

and you can't go wrong with the pool table

the pool area looked nice, it was just too hot for me to go out there and use it

pool was small.

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

i did not eat breakfast.

the breakfast was amazing and the pool alongside the bar that was really nice

beautiful lobby and room. great gym. well stocked mini fridge and bar in our room.

the outdoor pool and gym area are great

breakfast was in a beautiful setting at nine at the national

i have kids and i wished the pool was warmer during cold season.

enjoyed a drink in the lobby bar in the evening

i wished it had an outdoor pool

food we ordered from room service was not good

the indoor pool

i like about the property was the fact that he has a swimming pool then is next to a major highway and on top of it it has a standup shower one of my

convenient to where we were going. looked nice 1 to 2 days of the week. pool looked nice

it was close to the shop that fixed my car. the pool was very clean.

from front desk being rude to roach infested building pool has never been cleaned probably in the last 10 years

location was perfect. pool was clean.

the gym needs remodeling. very worn and dated equipment.

the breakfast was great!

free breakfast but the eggs were wet and the

we checked in, the lady didn't tell us about the pool table, golf simulator, media room, etc

breakfast is good.

machine for drinks and very limited breakfast, brown bag with a pizza that was supposed to be in oven and a

there breakfast selection could improvement and some parts didn't work

the hotel was out of certain breakfast food

the pool area, in particular, could use some attention

no breakfast

let us check in early and also gave us a room with 2 full beds because we have 2 kids (instead of 1 kingbed room)

everything. menu at bar could be more interesting.

room service was available all night, and they called to make sure we got our coffee supplies we

ordered room service and it was there within 20 minutes and great food

room service was limited during cover.

garbage juice and the pool was closed which was the whole point of going to this hotel for my kids 16th birthday

we were on a floor full of ou college kids

desk didn't greet us had to wait 10-15 mins for him to finish phone call before acknowledged they gym was horrible no weights stuff torn off wall and

because of an important football match, which means the hotel was full of very loud college kids

(except for room service) (+)in the middle of dallas. big room room service (-) room service appeared to be available only for breakfast (-) i did not prefer to order room service nor usea credit card for the vending machine on my floor (+) i ordered room service and they were so nice (-) i stayed on the15th floor and someone left room service outside the room and no staff member picked it up (-)ordered room service and a big was found in my drink. (-)room service knocking on the door asking us what time we were checking out. (-) room service food was extremely salty (-) room service was expensive and food was very expensive

the wifi signal was strong

no breakfast!

website said there was a continental breakfast, but when we checked in a note taped above the window said

didn t really have a breakfast

was no breakfast served

room service available late which was my favorite thing

also, manuel from room service was fantastic and made us feel like royalty

everything was beautiful. everything clean and room service was great.

very attentive to every need - from valet to concierge, restaurant to spa to room service

plays by the pool from 10pm - 2am

no room service as well

room service option, bar was not open until evening, felt that the price for the rooms did not

falsely advertised free parking and free wifi. the parking situation is horrendous.

did not eat the breakfast so unable to rate that

they don t have pool and everything was extra charge: wifi, parking.