no pet fee

much to like i made arrangements for early check in with office but it was not communicated and no rooms were available until after 3pm

didn t like no hotel parking and during the conference we didn t have enough shuttles i had to walk a few times but luckily the wasn t too bad in july a surprise for dallas

location is a perfect location to walkable restaurant and bars and top of that has a restaurant and rooftop bar inside the hotel

rooftop pool with bar is amazing

the rooftop bar is the perfect endcap on the experience

room service. orange juice was good

wifi

location, price, no pet fee

i love the laidback atmosphere of the lobby bar area

great location bar and easy check in

the 1st level bar/ loung and pool table are great

great customer service by the front desk associate and the bar tender

for bmw dallas marathon breakfasts/options were great appreciated coffee available after breakfast appreciated

pool with grilling area

we used the pool n had breakfast

the breakfast was good with lots of choices

love the aesthetics of the hotel. also love all the amenities. breakfast is covid friendly.

the smell of sweaty gym clothes and damn old socks was so pungent that it was nauseating and the mustiness gave me a

no access to bar, room service or restaurants

super cool bar and bar area in the upper lobby as well as a great pool bar by the pool

the bed was great and the new spa was fabulous!!!

swimming pool was amazing and the bed so soft

location - restaurants, bars and sightseeing all within waking distance pet fee is included in the price, reasonable valet

we had a great stay kids always point it out when we visit dallas at&t center it was right there

the gym did have much variety in equipment

there was a room service menu but i would have liked one in the room for the restaurant

no room service

remember seeing that pool was indoors so we didnt get to use it since i didnt bring attire, one staff was a bit rude

we couldn't get no one to answer the phone for room service

we were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool

food we ordered from room service was not good

we were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool

just maybe better breakfast options

i enjoyed the feeling of home as well as the kitchen and spacious living space

the breakfast area was large and had alot of food opitions

was pretty good although my kids were grossed out by the wetness and texture of the scrambled eggs

out that the burger wasn't served with potato fries (the normal french fries), and one of the bar tender was in a bit of a hassle when he served us and while we were paying

swimming gym

there were,therefore, no spare pillows,blankets, or laundry bags

garbage juice and the pool was closed which was the whole point of going to this hotel for my kids 16th birthday

because of an important football match, which means the hotel was full of very loud college kids

drinks at the bar were delicious along with food

the complimentary breakfast was without a doubt the best i have had because of the variety of choices and the quality

gym was clean and had lots of equipment

it has been replaced with a golf simulator that was broken during our stay

gym. waffles

they have a golf simulator, and indoor small basketball court

we also ate at the hotel restaurants

hotel's pool was closed, so unless we booked an appointment with the spa we would not be able to use the spa's pool either

room service ended early and the restaurants closed really early too

amenity were amazing, from the restaurant on site, with a spa + a downstairs bar

room service by 12 am)

we very much appreciated all the safety/ cleaning measures and reservations needed for the pool

the room was beautiful - bathroom was huge, convention rooms were on point, rooftop pool party was amazing

room service wasn’t the best and the food i didn’t like. the wet bar fridge didn’t work.

ivan was so personable and kind as he took me and my fiancé to the pool

the rooftop infinity pool is everything

the rooms area spacious with comfy beds, great bathrooms with high water-pressure shower, and beautifully modern

beautiful lobby and room. great gym. well stocked mini fridge and bar in our room.

breakfast was wonderful great gym amazing bar with wonderful outdoor space

i did not eat breakfast.

breakfast was in a beautiful setting at nine at the national

great location, good bar/restaurant & spacious room. rooftop bar & gym were also nice additions.

clean great location in downtown close to lots of bars and restaurants, hotel bar excellent staff very good, room very spacious superb

following services were discontinued room service, breakfast, gym and pool

the bar was fun and the location couldnt be better

enjoyed being able to see the giant eye, and down to the pool from our room.

location is perfect, bar hours were a little early but other than that would stay again!

well equipped gym

ordered room service and it took forever

the gym is great

drinks at the bar were over priced.

the bar stays open late. and 24hr snack bar

when the bar was busy, there was not near as much staff to handle

room was emaculate, the bar was excellent, and it was close to the places we wanted to visit downtown

the room size, and the bar staff was friendly

nice, well equipped fitness center and the most comfortable beds i have ever slept on

view from pool, gym

the mini fridge did not work , the breakfast i ordered for room service was not good and was charged extra to bring it up to my

bikes in the gym staff at the draft bar super efficient service, friendly staff at check in friendly,

one king bed and a sofa bed when i asked for sheets blankets and pillows the property had none my kids had to sleep with one sheet no pillows it was a horrible

location, gym

clean. the pool was great!

beautiful rooms, nice hotel gym, good restaurant and bar on the first floor

the spa tub room was the highlight of my trip

bar closes at 10pm or at least i think that is what the bar person said-i couldn’t quite believe

it's an adult only hotel so there are no kids which we loved

kids in the pool after 9pm.

i was very upset about this since my kids were the ones that found it

the room service which we used for two breakfasts was great, timely, with delicious food served on a

no complimentary breakfast

had an early flight so trying to feed kids before we left but not have to dress and go downstairs to restaurant

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

no mini bar no complimentary water expensive and poor breakfast

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

the bar and the location

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

accommodation was good bar & food good location good

was amazingly comfortable, the bar and restaurant in the lobby were great and the staff were so friendly and charismatic

great location and bar scene.

room service was very disappointing. food was cold and soggy

room service food was not the best but i guess at 11pm you cant expect it to be great!

of room service, phone in room didn t work, light burnt out over sink in room, and mattress was not

loved the bar area

the restaurant options could have been better, the pool bar could have offered a little more-

super equipped gym and fancy rooftop pool

breakfast was good and so was the service.

only complaint i have was with one woman bartender at the pool area that clearly did not want to serve us & only seemed content to serve people who were not

the breakfast was not necessarily what i prefer to eat (i only had a taste for something light - the

breakfast, and very servicemided personel the pool was also ok and that we could use the laundry room

breakfast was good. staff were very accommodating.

liked the amenities, like the gym and the laundry room

pool

downtown, clean, updated rooms, great mini kitchen.

i liked the pool area and the lobby was so beautiful along with my room was beautiful

location, breakfast, cleanliness and staff were courteous, friendly and professional

early check in for medical procedure

everything was great. pool was nice and clean and the staff were all helpful. breakfast too!

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

room service was great as well

the rooftop pool and the different bars within the property are all of a high standard, and we found the food

of choice for food (including some of the best restaurants in dallas), meetings and a lovely big gym

very good gym and pool area, nice bar downstairs

the rooftop pool was unparalleled

just to add the gym and fitness facilities are amazing a great addition to the property

the manager was nice and waived the early check in fee

the spa is amazing

the spa was amazing and so was the staff

was no sauna to use as part of the spa which would ve been nice but i guess it s texas and outside is basically a sauna anyway

the pool was very nice and everyone was helpful and friendly

we had 2 teenagers with us and so spent time in the pool which had floating flamingos

room service was awesome and the beds were extra comfy!

woke up both of my kids

the location and gym were awesome! the staff were so friendly and nice to our dog.

great location, close to shopping, restaurants and gym.

room service was fabulous and very quick.

everything . clean big full kitchen. friendly.

pool had too much chlorine my eyes burned even just seating by the pool

indoor pool was great

my wife don't enjoy being around pets or have breakfast with pets around her.

breakfast area was built to tight. everyone was bumping into each other. not enough seating

request an interior-facing room

nice gym friendly staff and convenient to restaurants and bars

room service advertised til midnight

pool needs to have longer hours when it's 98 outside

would have liked room service or food in hotel but not their fault

the hotel is pet friendly and doesn t charge a massive pet fee, which we really appreciated

the room service was fast and the food was solidly good and warm

bar was clutch

the pool is not exclusive to hotel guests.

and access to a lot of the hotel s amenities such as the pool with the bar, nice gym, restaurant was nice as well

room service was fast and good selection

pool was incredible and the views were phenomenal

loved the atmosphere, location, restaurant and mostly the pool!

clean and pretty kids enjoyed the heated pool.

infinity pool very nice

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

the breakfast was delicious

location for the dallas area right off the highway, gym was great, staff was amazing helping with any question i had and accommodating during my stay

nice and clean.good breakfast.

everything was nice and the breakfast setup was great.

good breakfast and service ❤️

gym very basic but good add on

the pool was very dirty and they were still allowing people to swim in it.

the pool

the pool was nice

the swimming pool, the location, restaurant close by and the price

love the swimming pool

saw dog poop close to the pool side and areas around the staircases was not so clean

they also have laundry facilities which was very helpful

i wish it was warmer we would have sat around the pool!

the gym was closed when i came…

just overall nice place. great breakfast too.

could hear kids above their constant jumping

it’s in a nice location meet new friends kids had fun

the swimming pool was great - clean, plenty of pool towels, and very quiet too

were a lot of kids there for some sporting event and the sound proofing wasn't the best

very quiet and clean.? staff very helpful and friendly.? very nice bar and bistro in the lobby.?

very accommodating (allowed early check in, allowed delivery of items)

needs a updated bar area

the bistro bar was disappointing, i was expecting more given the pictures

it was nice, the kids enjoyed the pool, they had a room for early check in super stay

the pool for the kids was the best part. hotel was clean and staff was great.

no room service

also shouldn t let kids in the pool that has a bar or at least keep them away from the bar area

waters and kids activities were great fun

the wife went to the eucalyptus spa and lap pool and said those were fantastic as well

reservations super early in the bar so there were 10 tables reserved and empty for hours

we loved the cocktail bar and the band. great food quality and drinks!

on site gym, pool, spa

i might as well say all the rooms the gym the pool the gardens all was fantastic

large clean pool

full size fridge and microwave, best hotel breakfast i've seen

pool was not open, elevator closest to the room wasn’t working and ice machine was not

great breakfast!

also, breakfast was amazing

very spacious and breakfast was good

pool was outside but was nice.

also  that took care of the breakfast

pool not heated

pool was under construction so we were only allowed to use it 2 of the 6 days we were there also,

the food was very good. good selection for breakfast.

breakfast

breakfast area very smsll

staff was great rooms clean the only thing that wasn't good was breakfast and coffee ,there wasn't any kind of breakfast coffee was always cold other than that my

no taco bell for breakfast ?

love the location did not eat breakfast

we got a late check out which was awesome

breakfast was decent just ends earlier than we are used to

the pool area was a little dreary

breakfast wasn't available due to short staff

did not try the breakfast.

new hotel with spacious and nice rooms. quite a lot of options for breakfast. functional gym.

breakfast finishes pretty early so although it was included in our stay we never had it, but there

location , rooftop bar and room details

love decor, amenities,, friendly staff, flavored water and coffee and breakfast buffet!

about this hotel was perfect: the location, the breakfast, the employees, the bedding

i thought the pet fee of 50 dollars for one night was excessive

was a pet fee of $100 yet no pet area, when i asked they said to go behind bushes that’s by street

the pet fee was reasonable

swimming pool

big bed, pool was open for my kid, clean room

the customer laundry room wasn't available to use due to it was out of order supposedly

the staff was nice and was pretty flexible with late check out

laundry room

and i was grateful for the onsite laundry

the 'laundry room' was so dirty and it stank

i liked the outdoor pool

free wi-fi,refrigerator,laundry facilities ice machine was down for the last week and a half of my stay no weekly rate

pool

the design layout. well lighted at night. clean pool

the swimming pool.

does not have kitchen so you really depend on the few restaurants around

the size of the room was nice. i liked that it had a kitchenette.

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

what was advertised was not what i got, no kitchenette, just a microwave and mini refrigerator.