they offered guest laundry, which i look for in every hotel we stay at

indoor pool was great

breakfast was til 10 and manageable for even the little kids

the breakfast could be better

bathroom could have been clearer hair was left in the shower other wise everything was great nice breakfast

paid for early check in and i get to location at 1 and they tell me that i can’t check in till 3, told

breakfast was great

eggs and coffee at breakfast left a lot to be desired

location for the dallas area right off the highway, gym was great, staff was amazing helping with any question i had and accommodating during my stay

nice and clean.good breakfast.

i did not like the wifi and the breakfast.

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there

absolutely peaceful, staff was friendly and helpful, enjoyed the full kitchen i didn't have to order out

loved everything, the gym the pool, the staff the breakfast, just the whole environment up until the last day… there was a

no pet fee

much to like i made arrangements for early check in with office but it was not communicated and no rooms were available until after 3pm

expecting a hot breakfast, but the breakfast i got the cinnamon rolls were stale

not clean ,was not up to date did not honor my late check out even after i showed them the approved email from the booking

i checked out early and didn't get any breakfast. it was very quiet. i felt safe

ok for the price, location, breakfast ud83dudc4d

cleanliness, breakfast, and staff were amazing! they allowed my dog at a fee, but worth it.

the size of the room was nice. i liked that it had a kitchenette.

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

does not have kitchen so you really depend on the few restaurants around

what was advertised was not what i got, no kitchenette, just a microwave and mini refrigerator.

clean room. no pet fee. basics. very friendly staff.

pool was very awesome, clean, warm

that there was no breakfast and the pool not being open.

only thing, is that pool it’s closed and the hotel don’t have breakfast, for the

i liked the free juice and pool

no carpeting in the room, but the floor was not clean

very clean. updated. kitchen.

the kitchenette

the comfort of the bed the quietness they size of the room with kitchenette area

right off the interstate. clean room with a mini-kitchen.

wifi

the manager was nice and waived the early check in fee

great rooftop bar and heated rooftop pool

had room service for dinner it was awesome

bartender at inside bar was not sociable

room service. orange juice was good

the shuttle was a bonus and we found the hotel well placed for getting around the city if not by the

i wished the pool had been available

i love the full kitchen

swimming pool is small

additionally, the continental breakfast was typical quality for these types of free breakfasts, but definitely not great

no dislikes! my only request would be for more fruit at breakfast!

pool was clean and relaxing. my son had some kids to play with while swimming most of the day.

no indoor pool or breakfast like it said online

was no breakfast there was no indoor pool like said an pool they had there were locks on all gates so wasn’t open an that was big

pool not in use. checked in at 4pm and room not ready

the pool was actually open

the set up of the pool. the fact my son enjoyed himself, along with a few cousins, and a friend.

the kitchen. they also have a grill and beautiful patio.

very clean. friendly staff. great breakfast.

bed was comfy, the front room was roomy and open, the bathroom was ok, and the pool was heated

also, breakfast was amazing

the customer laundry room wasn't available to use due to it was out of order supposedly

the staff was nice and was pretty flexible with late check out

laundry room

and i was grateful for the onsite laundry

the 'laundry room' was so dirty and it stank

seemed very new. was clean and spacious. breakfast was good.

at 8 pm, and there was all trash on the at 3rd floor elevator area all night that we went to the breakfast at 8am still not picked

great breakfast,nice and respectfull staff!

if there was breakfast and if so, what was the times

nice staff, very clean, big rooms, good breakfast and central location to several things.

the room had a kitchen area. i really liked that.

clean, organized, staff was so nice, breakfast was good, loved the location, used valet and it was so amazing

the kitchen is awesome

the gym was close

it was very relaxing and enjoyable and the staff was awesome and i enjoyed breakfast very much

like the cleanliness unlike the complimentary breakfast i like being in the room and not hearing people in the next

also  that took care of the breakfast

that way i know what i am going to get in a room, breakfast

the hotel was close to my training, which was fantastic! the breakfast was wonderful.

comfortable beds and workout facility nice and pool nice.

location, price, no pet fee

the couch bed was awful, my kids who literally are happy to sleep on the floor complained that the bed was so uncomfortable

even has a pool table

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

great location bar and easy check in

location, great overall staff, and great venues inside of the hotel from roof top bar/pool, breakfast at overeasy, sports bar and front desk help

the rooftop infinity pool is everything

the bar at the pool didn't allow charging to the room so i had to walk wet all the way back in and up

ivan was so personable and kind as he took me and my fiancé to the pool

the pool areas (both the roof too and 4th floor locations) were so inviting

did not expect the kitchenware will be provided at the hotel but they did

great location. nice gym. spacious rooms

out that the burger wasn't served with potato fries (the normal french fries), and one of the bar tender was in a bit of a hassle when he served us and while we were paying

the fully stocked kitchen was nice

open gym - this is what i need and they have it 24/7

hotel and room, very friendly staff, great breakfast very different to the standard buffet way, area is cool and full with night

very comfortable beds lovely pool area

the pool area, the room, the location-all was great

the gym was really dark

the bedrooms have lofty ceilings and super comfy beds — staff are lovely, gym is fantastic (peleton bikes, running machine, cold towels in fridge on exit) and there is a

small room, no room service, no free breakfast or lunch. basically you pay a lot for location.

the bar was not open and we could not get breakfast

i liked that it was very close to our venue. the gym being open 24 hours. beds were comfortable.

was disappointing to not have the restaurant and bar open on a saturday night

we given a complimentary drink in the bar while waiting on the shuttle and enjoyed a tasty breakfast

location - restaurants, bars and sightseeing all within waking distance pet fee is included in the price, reasonable valet

the lobby and amenities like cookies and milk in the lobby (which is a reason we booked for our kids) we’re listed on the website but not available at the hotel

we loved the friendly service, historic location, great bar, and excellent room service.

valet wouldn t let me i had 3 grand kids and we had to walk 2 blocks away, had baseball tournament,had to leave at 6 o clock in the

wifi is strong

having room service and restaurant availability requires looking for food and sodas off premises

00 to go to the gym, no hot water, so we went to the gym without shower

anted middle of the night) was not fully cooked

super cool bar and bar area in the upper lobby as well as a great pool bar by the pool

room service menu - extremely limited

customer service was exceptional. the spa was so amazing

cellent food) and had room service

the cocktails in the lobby bar were unique and tasty

guest but being in a 5 star hotel requieres special requests from thier guest a milkshake on room service is nothing that hard to comply sadly they don't have milkshakes for bb meal or

slow service

room was emaculate, the bar was excellent, and it was close to the places we wanted to visit downtown

room service, restaurant kitchen in lobby was slow

nice, well equipped fitness center and the most comfortable beds i have ever slept on

the bar stays open late. and 24hr snack bar

when the bar was busy, there was not near as much staff to handle

nice gym & indoor pool

gym was outstanding and pool was nice, although we did not have time to use on a one-night stay

i have kids and i wished the pool was warmer during cold season.

didn t like all of the hidden room service fees

buffet was a bit expensive for what eas offered especially for younger kids

hotel was nice and very clean, the complimentary breakfast is a definite plus

nice hotel, breakfast was decent, rooms clean, bed very comfortable

loved that they had breakfast available again

didn’t stay for breakfast but it was offered

room was clean and the pool area was clean and open

breakfast was not included in the price and it should have been

the breakfast was amazing and the pool alongside the bar that was really nice

location, lots to do, amazing pool and beautiful rooms

rooftop bar called catbird was very nice and trendy

rooftop bar and restaurant very good and well worth a visit.

room was spacious, microwave and onsite self-laundry a plus

location staff clean comfortable very large room bathroom nice gym and swimming pool great

had nothing for kids

the location and the pool

some leaks in the bathroom. laundry machines out of order

understand with covid things have changed so you had to sign up to use the gym, pool, theatre, etc

golf didn’t work pool was cold and looked dirty breakfast was very

breakfast was

it has been replaced with a golf simulator that was broken during our stay

we checked in, the lady didn't tell us about the pool table, golf simulator, media room, etc

the pool area had a great view of the city as well

very clean, great breakfast and sports bar on location!

to the gym and pool from the north tower, sign says 4th floor, no mention you need to go to the central

never had any problem out of the staff i feel as biggest this hotel is you guts can have a better pool

breakfast buffet was excellent, the suite was great and large and overlooked the pool which was

(except for room service) (+)in the middle of dallas. big room room service (-) room service appeared to be available only for breakfast (-) i did not prefer to order room service nor usea credit card for the vending machine on my floor (+) i ordered room service and they were so nice (-) i stayed on the15th floor and someone left room service outside the room and no staff member picked it up (-)ordered room service and a big was found in my drink. (-)room service knocking on the door asking us what time we were checking out. (-) room service food was extremely salty (-) room service was expensive and food was very expensive

garbage juice and the pool was closed which was the whole point of going to this hotel for my kids 16th birthday

staff were fantastic. in particular danica and the hotel bar worker on the 19th

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

pool wasn't open for who knows what reason

to deep ellum big patio area around the pool cheaper parking than other hotels in the area large room full size fridge and kitchen sink

i liked that they had apples and mints available. the gym was also nice.

while we had to wait for 2 hours he gave my kids a snack and talked to the to keep them entertained

location, breakfast, cleanliness and staff were courteous, friendly and professional

i didn't like our lack of time to visit the pool or enjoy the free breakfast

pool looked blue but had a cloudiness to it

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have rules they must abide by

pool

the room was good sized, title floor was nice because i they also had a pool and cafe, which was fairly clean and their curb appeal around the pool was beautiful

they had a pool and were updating or upgrading the properties

the pool is nice and rooms are nice and clean

wish the pool stayed open later

the pool was nice

people are nice and nice pool

had to be in pool area with gate locked

accommodation was good bar & food good location good

service was slow in the bar but not bad.

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

and confort of room and great location staff is always ready to help food is very good bar is

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great