no indoor pool or breakfast like it said online

was no breakfast there was no indoor pool like said an pool they had there were locks on all gates so wasn’t open an that was big

the staff was kind, the pool was sanitary and it is close to plenty of restaurants and stores

no chair to set by pool

the pool was actually open

they had a pool and were updating or upgrading the properties

pool looked blue but had a cloudiness to it

the room was good sized, title floor was nice because i they also had a pool and cafe, which was fairly clean and their curb appeal around the pool was beautiful

the elevator was scare. the pool was't open

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have rules they must abide by

wish the pool stayed open later

had to be in pool area with gate locked

the pool was nice

people are nice and nice pool

the pool is nice and rooms are nice and clean

was exceptional, front desk, breakfast room and management team

the full kitchenette, gym, and location!

my kids were happy, my husband was absolutely happy

had a kitchen and the staff was friendly.

found out after several questions that there is a water filter in gym

great breakfast,nice and respectfull staff!

comfortable, staff everyone was friendly,hotel was so clean breakfast was good,loved the pool

the breakfast was great with the right number of options

good breakfast

the staff were friendly and our room was clean. we didn't eat breakfast, but it looked good.

no carpeting in the room, but the floor was not clean

the kitchenette

there was washing machines, and a little kitchen area (it was extremely useful since we bought a stovetop to cook stuff)

they have every supply u need for a kitchen but nothing to cook on and it isnt sound proof

very clean. updated. kitchen.

lovely hotel renovations, indoor pool, clean room

pool was indoor but cold, the gym felt like you were stepping into a cooler

property needed some updates and some cleaning the gym area was unorganized and kids were playing water balloons inside that

hotel was a little damp because of the pool

the pool area was clean

clean room. no pet fee. basics. very friendly staff.

swimming pool was closed. ice machine was only on bottom floor. we stayed on the top floor!

i would suggest re-thinking the metal pool furniture for dallas in the summer.

that the pool was closed. apparently till july.

i liked the free juice and pool

the 'laundry room' was so dirty and it stank

the staff was nice and was pretty flexible with late check out

the customer laundry room wasn't available to use due to it was out of order supposedly

and i was grateful for the onsite laundry

laundry room

pool available

the pool had an accommodation for seniors which was thoughtful.

laundry area

the pool was cold!!! would enjoy this summer

the blankets, towels, the pool being open, and pest control.

wifi

no pet fee, no fleas

i didn't like that the indoor pool water

oh by the way the inside pool , it was very clean and so was the hot tub

the gym has the basic equipment and they had a good breakfast buffet

the breakfast were off the chain

the breakfast was just ok

while we had to wait for 2 hours he gave my kids a snack and talked to the to keep them entertained

large comfortable room. easy check-in/check-out. good hot breakfast. clean. felt safe.

went down to the gym on the 2nd floor and when i was going to leave i got stuck inside i had to get a very nice

wish the breakfast was a bit longer in the morning.

great continental breakfast choices.

the breakfast was ok

beautiful rooms, nice hotel gym, good restaurant and bar on the first floor

pool not available until next year boo

have to order breakfast , one or some of the dishes from menu

pool area, breakfast area and gym were all above expectation

there was no music, not someone readily available to make drinks at the bar hatch (went up 3 separate times and no one was there) and sometimes it was a bit messy with

i liked that it was very close to our venue. the gym being open 24 hours. beds were comfortable.

the beds were super comfortable and the gym was much nicer than i expected which was a plus

did not feel safe in that part of the city valet parking personnel was not service minded room service took several calls before picking up the phone no sound proof walls, our neighbors had

the gym is great

well equipped gym

the room and pool

clubs & rooftop pool/bar get a bit overcrowded at night

were a bit disappointed that both the downstairs bowling alley and the rooftop infinity pool were only available to guests 21 yrs and older

the pool areas (both the roof too and 4th floor locations) were so inviting

the bar at the pool didn't allow charging to the room so i had to walk wet all the way back in and up

great rooftop bar and heated rooftop pool

to come out, and we were served with pre-packaged jelly, butter and syrup as if we had ordered room service

i didn't like that they didn't have room service

the rooftop bar is the perfect endcap on the experience

the rooftop bar and pool

wish the 24 hours market was stocked and pool was not operational

elevator was out, the pool i located outside & the neighbors are able to just come in through the side gate & party

i love refrigerator and kitchen

pool location was a bit disappointing due to it being between the building and where people

nice big room with cooler & kitchen facilities. friendly service.

great gym - terrific staff

breakfast selection at the open palette restaurant & sports bar as there are no local restaurants

sports bar. gym. location

valet is good, bar is great

very clean, great breakfast and sports bar on location!

when the bar was busy, there was not near as much staff to handle

clean, food was great, bar selections great, room was spacious and elegant.

the room size, and the bar staff was friendly

everything bar was nice

property has big rooms. on site restaurant was good for room service. bedding was decent.

onsite laundry

more time for breakfast

we loved using the kitchen

was pretty good although my kids were grossed out by the wetness and texture of the scrambled eggs

the fully stocked kitchen was nice

accommodation was good bar & food good location good

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

no mini bar no complimentary water expensive and poor breakfast

at bar was great

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

we also booked a package that was supposed to include breakfast but later learned it is only $20/person/night credit you receive and the majority of

thought the pool was pretty small for the size of the hotel and not really swimmable

also when we ordered room service, the only gave us less than half the options that we saw on the menu

pool, room was amazing

gym was wonderful

from front desk being rude to roach infested building pool has never been cleaned probably in the last 10 years

i like that there was no fuse when i asked for late check out

it was close to the shop that fixed my car. the pool was very clean.

location was perfect. pool was clean.

i like about the property was the fact that he has a swimming pool then is next to a major highway and on top of it it has a standup shower one of my

customer service was exceptional. the spa was so amazing

, room restaurants bathroom electric shades area for make up shower heads room size room service pool view just top

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

guest but being in a 5 star hotel requieres special requests from thier guest a milkshake on room service is nothing that hard to comply sadly they don't have milkshakes for bb meal or

shout out to leo in the midnight rambler bar - ace cocktails and very friendly bar tender who went out of his way to make our visit extra

location - restaurants, bars and sightseeing all within waking distance pet fee is included in the price, reasonable valet

good wifi and excellent location in downtown safe to walk around and near so many restaurants &

mini bar would be fantastic in the room

housekeeping was not attentive - had to call 2 days on get room serviced

wifi access

adrian in the bar was great! all employees were friendly too.

following services were discontinued room service, breakfast, gym and pool

pool is nice and gym is awesome

just wish the pool was heated or at least having small hot tub beside that so the kids could enjoy swimming comfortably during this time of the year

go down to 5th floor, walk all the way to the gym and refill your water bottle if you have fun

machine for drinks and very limited breakfast, brown bag with a pizza that was supposed to be in oven and a

breakfast was okay too

the hotel was out of certain breakfast food

room was decently clean with a pool

no breakfast

no access to bar, room service or restaurants

room service was out of apple juice

early morning, staff were very happy to accomodate our request for early check in - which was most

super cool bar and bar area in the upper lobby as well as a great pool bar by the pool

the smell of sweaty gym clothes and damn old socks was so pungent that it was nauseating and the mustiness gave me a

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

the outdoor pool and gym area are great

the gym and restaurant

outstanding facility. gym is first rate.

the rooms area spacious with comfy beds, great bathrooms with high water-pressure shower, and beautifully modern

the bar catfish close early 12:00 am

location, price, no pet fee

wish the pool was a little bigger and had more of a sunny area to lay out and tan, but it wasn’t bad

stay was a little pricey but i paid it to be able to get in the pool but it was dirty and wasn’t not heated

the pool table was broken

and helpful nice large room with modern feel on the top floor with great views over dallas bar and light food available in the hotel great location, by the exhibition center and downtown

the indoor pool and gym area was nice too with a good view

the indoor pool

buffet was a bit expensive for what eas offered especially for younger kids

the fact i didn t have any trash bags in my room and room service did come kind of late

we were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool

the bed and bar were excellent

great location close to good shops and restaurants! pool area was nice.

no room service

the spa was unresponsive

though we wished it was heated). staff was very helpful

they offered guest laundry, which i look for in every hotel we stay at

stay, room with kitchen which was useful, basic breakfast but it was a nice addition

everything spacious rooms... smart tv..... kitchenette in room

we checked in, the lady didn't tell us about the pool table, golf simulator, media room, etc

golf didn’t work pool was cold and looked dirty breakfast was very

gym was clean and had lots of equipment

i would have loved a small breakfast that was free.

breakfast was exceptional

let us check in early and also gave us a room with 2 full beds because we have 2 kids (instead of 1 kingbed room)

i was very upset about this since my kids were the ones that found it

we ordered room service and it promptly arrived as advised

great rooftop bar for an end of the evening cocktail

the buffet breakfast was very limited.

did not eat the breakfast so unable to rate that

about this hotel was perfect: the location, the breakfast, the employees, the bedding

new hotel with spacious and nice rooms. quite a lot of options for breakfast. functional gym.

pet fee and check out at 11am were awesome surprises

always good. one of very few w no pet fee!

to many kids running around unattended

but i really enjoy every time i went to eat at the bar-restaurant the food was amazing, my kids and i want to congratulate the chef george, the prices of the food was affordable, also want

location. nice vibe inside. helpful staff. good gym.

the view and the pool

was very friendly and the bar made it very convenient to not have to go anywhere for dinner

were on 17th) and at like 1030 there were kids in it and you could hear them really loudly

swimming gym

there were,therefore, no spare pillows,blankets, or laundry bags

the spa ladies would not let me change into my workout gear in their spa restroom across from the

plus we love the decor, and also the pool

room service, all staff and processes were so efficient, professional and ready to meet our

plays by the pool from 10pm - 2am

spa was small, lacked sauna, but massage was best i ve ever had, and glass of prosecco was

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

room service was great as well