nice sized room, pool just outside the door

liked the room , tv, air fan, kitchenette, bathroom and pool

: the bed should be near the window & the table & chairs for eating should be next to the kitchenette

the kitchen was a little small, but did the job!

the tap on the kitchenette sink dripped

the pet fee of $40 plus paying extra for a pet friendly room is not reasonable.

price for pet-friendly room $260

i am grateful they offered and waived pet fee free to make my feeling better

hot tub, sauna and gym

the kitchen was clean

wifi connection was fairly poor but it didn t effect my overall satisfaction with the

close to ferry terminal. quiet room. easy parking. close to restaurants.

-min

wifi was pretty poor and only really worked out on the porch the parking is a bit tight and there's

some loud idiot in the parking lotud83eudd2aud83eudd2a not their faultud83eudd23

missing instructions on burner use no garbage bag for kitchen very very noisy

a central ice machine, get some towel bars for kitchen and bathroom.

it was quite great—maybe just a few more items in the villa kitchen, like glasses or mugs?

proximity to the beach, large room with kitchen and the illuminated mirror in the bathroom, i would have loved to have taken it with me

specifically chose this place as we were staying 2 nights on sun shine coast so wanted kitchenette

good equipped kitchenette also

no tea towel only 3 plates there were 4 of us, plug missing for kitchen sink had to use bathtub plug

the fully stocked kitchenette was a nice surprise-though not mentioned on the website

sliding door not working. kitchen light switch not visible.8

it was half fat & half meat and the chief shouldn't of even let it out of the kitchen

very easy going about well behaved dogs, and no pet fee.

great food and room service

the room service, the location and the dog and kid friendly environment

poor lighting in the kitchen

fabulous location next to the beach! ev chargers in the parking garage.

no free breakfast

there was a lot of noise outside room around 3am/4am with the room service picking up stuff i'm

the gym is small and very crowded

extra charge for early check in applied to every day of stay

early check in was accommodated and check out went smoothly.

the rooms were nice and the pool was great

free laundry was amazing, room was huge,

i requested early check in, quite far in advance, but the staff at the front desk advised that they couldn't

the hotel staff was able to accommodate my request for an early check in and a late check out

the pool area was nice to have, shame the spa has shut

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

kids and i loved the views, the balcony, the windows (and blackout shades

didn't have a laundry to do your own washing, and no chairs on the balcony so you could sit and enjoy the great

only negative was that there was no guest laundry, but i had not checked this out before booking, so my fault

husband and i loved the location, how clean our room is, the pool and gym were updated and very clean

the gym was a decent size with excellent equipment

room service was very friendly and efficient and coffee etc. was great

pool is a bar, can't swim afternoon weekends

only room for improvement would be the wifi service

wifi really wasn't up to current standards.

were not given info about any spa facilities or breakfast available in the hotel

the gym was one of the best i've every come across in a hotel

was spot on, great room & facilities, staff superb & very willing, restaurant & bar fabulous

the gym was also great for a quick work out

no pool or spa to speak of

service in the restaurant was poor, room service neglected to bring us a gift that had been sent to us, it seemed under staffed which

breakfast was well done, and the staff was friendly

gym is very good

om jean georges market) while quite good is

the pool is not big enough

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

we only wanted to leave our luggage since we arrived early, but they actually gave us a free early check in

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

the kids liked the ping pong table

free breakfast, beautiful views, great amenities

i booked room for 2 adults and 2 kids including breakfast, i had to pay breakfast for kids at the property

everything was excellent just the pool. kids were very loud

room service food (all three times) was fantastic (+) they have the best contactless service we've encountered in our travels, including room service (+) great room service and breakfast too and a very central location (-)room service was a little slow. (+)friendly and service staff were exceptionally helpful, even for room service to cater for children (-)needs more on the room service menu (-)ordered room service three times during my stay and the food was delicious (just note that the menu didn't (+) room service was also very nice (+) room service was delightful (-)the random room service hours, didn't know when to expect daily service.

great location. very clean gym and pools. checked vaccine passports and we will be back.

it would be ideal for this place to have both room service and/or a restaurant that could cover your needs through the day

great soaking tub and awesome location. they even have a free shuttle for downtown core

the rooftop bar was always sold out, could not get a reservation

the property was great, the only thing that would have made it better is a pool.

hoping for the pool and rooftop to be open soon! no room service

met our expectations, having pets is more than ok with a reasonable pet fee

great location and nice view. really nice gym and pool area

we arrived early and they accommodated us with an early check in and gave us a extra hour when checking out

kids had great fun in the indoor swimming pool

free wifi was helpful

room service was always on time and i the spa was fabulous - i will be returning on my next trip thank you to all the staff for making it

the decor and atmosphere felt luxurious annd also relaxed and very kind to families and kids.

if you d like to use the laundry facilities, make sure you have $2 coins available otherwise you can withdraw cash or break

no room service

didn t like that we could not get a cocktail at the bar because there were no tables ready.

the staff were wonderful and especially restaurant, reception and spa staff were welcome and very

bed is so comfortable and the spa is

huge bath tub in the middle room and room service for breakfast! amazing staff.

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

looked at spa prices and breakfast prices and decided to go else where

excellent pool and the staff accommodated my fussy preferences like pros.

has pool and gym

room had 2 double beds which were a bit small for 2 adults and 2 kids.

attentive staff. good gym/pool. central location.

rooms, beds, bathroom, air handling, security, food and bar services, location.

location, central to lots of places to eat and the ice skating which our kids loved

great pool and brought up kids size robes. aircon worked. beds were very comfy

put into the corner for the meal we did have because we had 2 kids with us so it felt like they didn t want us there

great pool and brought up kids size robes. aircon worked. beds were very comfy

also it was very suprising to find alot of the amenities had sensors, like the mini bar etc

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

stay here quite often when we want to get away from the kids

great to get a hotel room to accommodate 2 adults and 3 kids

our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day

our family with kids had good time staying for 3 nights

with pet

great location, pet friendly and pet fee is okay

og ), was charged $25 for a pet fee that wasn't disclosed anywhere on the booking

as for pet fee i think hotels should have a special room for hyper allergenic dogs

restaurant and bar is lacking ambiance

children-literally a 1:4 adult to child ratio-doing cannonballs, shrieking and running around, as kids do

spa and exercise room were superb

the complementary breakfast at the 20th floor + all day food and drinks icluded in the rate is really worth it

if you don t have kids the pool and hot tub area wouldn t be relaxing

bed and pillows superb - gym facilities great

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

all of the drains drained without pooling

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

would be ideal to have a breakfast buffet with a good selection instead of being confined to the bedroom for all meals

beautiful hotel, lovely pool and great cocktails in the lounge.

the gym is excellent, and the bar offers a pleasant atmosphere

tried their room service, both for dinner and breakfast and it was absolutely delicious as well :) can t wait

room service is terrific, same day laundry service is excellent, concierge has great restaurant

they were also able to accommodate our early check in request which was very

well kept, excellent selection of art, excellent and non-crowded pool and gym

furnishings, the pool all excellent

for its size, it offers a lot of services like a 24 hour bar/restaurant, gym

room service food was overpriced for the quality

a long fligbt there was a sport bar to relax and grab a bite to eat

best location in vancouver. a fantastic restaurant and cocktail bar attached

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

didn’t sleep second night due to bar patrons outside/downstairs

after burning calories in the gym, eating sweet pastries is not ideal

really nice touches like high-end toiletries and fresh milk in the mini-fridge (either for kids or making coffee with their nespresso machine)

great bar and

ev charger for

i looked into the minnie bar fridge we discovered a coke that had been drank

were so friendly and helpful, especially frank at the bar who pleased my wife as he is a dead ringer for george clooney

the outdoor pool is also

loved my room that was so close to the pool, spa area, hot tub, and had a walkout terrace

location is perfect - room amazing - pool view perfect.

check out time was a little early and check in was a little late, i tried to get early check in but i couldn’t get an answer

my kids love the pool

overlooked the pool which was a little less private than i would have chosen but not a big issue

the bar was perfect, serving late

everything location hospitality room service cleanliness.

spa is excellent and recommended

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

the rooms and breakfast were simply the best

wifi access was not consistent

the breakfast was good and the restaurant inviting

no wow factor for a boutique hotel. no amenities like gym or pool/hot tub

our room was upgraded and it had a kitchen and double stacked washer & dryer

room service menu is not very health conscious and needs options that are not made up of carbs in

tchen/laundry), service

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

were very nice, friendly, and accommodating to my requests for an early check in and late check out

no late check out was possible

late check

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

pool for the kids

there are laundry facilities

has washer and dryer and well equipped kitchen

the kitchen was well stocked

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

the kitchen and washing/drying machines

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of exploring

pool was perfect for the kids to relax in after a long day

pool and hottub was fun for kids

we loved that complimentary laundry room

really useful guest laundry available free of charge which was great at that

we’re travelling with kids (8 & 9 years old), the hotel was located only 15 minutes walk to science world, the central

room service breakfast not too warm but i'm just being picky here.

they could not accommodate any late check out at all. not even 30 minutes.

no laundry facilities and 1 front desk person who was less than helpful.

also early check in was a nice surprise

there were a ton of kids

hot tub and pool area had good hours and the kids loved it

my check in was around 4 and i arrived at they property at 11 am and i requested early check in

out to sid & front desk staff, who kept the pool open an extra 30-mins so the kids could have a late nite swim after we got back from our concert

and that there is a pool and hot tub for the kids to play in and us adults to relax in

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

quibble is the the hotel bar is a public bar with a doorman & a dress code

the fitness center is spacious and updated

went to honey salt for lunch and breakfast, and tried the viktor restaurant one evening for dinner

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

gym was great, customer service top notch, very clean

wifi was strong enough for video conferences for work

i wish the wifi was free

the wifi was complimentary for all guest

rooms are comfirtable and the gym is super

does not offer dry cleaning or laundry service

early check in

covid restrictions should not be an excuse for no room

fitness room was in bad condition, no free weights or bench

i was checking in the shuttle driver and security person was talking very loud