no elevators, no complimentary breakfast, kitchen suite outdated, restaurant not open everyday

the fully stocked kitchenette was a nice surprise-though not mentioned on the website

sliding door not working. kitchen light switch not visible.8

no tea towel only 3 plates there were 4 of us, plug missing for kitchen sink had to use bathtub plug

pillows were directly resting on brick wall it was a nice large room but the table located in the kitchen was far too small to be

room with kitchen and walking 2 minutes to the pier

kitchen was a bonus

need more bathroom counter space, no spoons in the kitchen

specifically chose this place as we were staying 2 nights on sun shine coast so wanted kitchenette

missing instructions on burner use no garbage bag for kitchen very very noisy

i am grateful they offered and waived pet fee free to make my feeling better

price for pet-friendly room $260

the pet fee of $40 plus paying extra for a pet friendly room is not reasonable.

we chose a pet friendly room with a kitchenette

v nice to have a pool and gym on-site

the pool and deck area was great for relaxing and fun for the kids

my 12yrs old daughter loved the pool and had the chance to play with other kids

the kitchen area/ room was dated but functional

liked the room , tv, air fan, kitchenette, bathroom and pool

the pool area was nice and open and even though it was in the middle of all the rooms we didn't hear it

hubby enjoyed the breakfast and commented on the friendly staff

room, excellent breakfast (in a rather dowdy breakfast room), very good laundry and gym

breakfast offered something for everyone

good gym center, good breakfast, good room facilities (very big room with microwave&refrigerator)

room, excellent breakfast (in a rather dowdy breakfast room), very good laundry and gym

laundry facilities on site,

there was small kitchen, but there is not a lot of equipment

accessing the ferries, very friendly and helpful staff, clean rooms, and reasonably priced guest laundry

kitchen - stove, pot, cutlery, fridge, microwave, coffee

fully furnished kitchenette.

on how you book you may get a $20 suprise pet fee as well as $9 parking fee

very welcoming to pets, at an affordable pet fee, love that it's per stay not per night

pet fee was just because i brought my dog

thought pet fee was already included when i paid the room online

but continental breakfast and everything else was excellent

no wifi in room. uncomfortable bed.

the kitchen was perfect. shower was hot with good pressure. pet friendly!

*wifi is available but so weak

no wifi

easy to find, good parking

also would not accommodate slightly early check in request

and there was no soap dish (so it sat in the sink nor a place to put one's toiletry kids

staff was so wonderful and accommodating we need an early check in and they came through

turned out it was a family with kids

she made sure that a hot plate was available so i could cook, and arranged an early check in

laundry is possible, but only in self service

we enjoyed delicious breakfast

breakfast was plentiful

breakfast area was very small

many times ask for early check in but they don't consider.

mussels in the lighthouse bar and grill were wonderful

comfortable, central, view of harbour. decent gym.

very clean with good comfortable beds and also has a great bar and restaurant serving beautiful food

great bright and sunny gym

really appreciated how helpful the front desk staff was with giving me a late check out on the days when i wasn't sure whether i would be back to the hotel and were

separate bedroom, plus the bed in the main room the price was very reasonable, as was the pet fee fast food places very close by, as was a gas

was no wifi available

wifi is weak

seemed it may have been up to the previous travelers to clean the kitchen and table, so that could have been checked and addressed prior to letting us into the room

laundry timings.

awesome staff. very pet friendly. reasonable pet fee.

der but ok)

we really enjoyed the breakfast, which provides a good variety of food

was laundry day so i had to wash some clothes and the location of the laundry room was quite far from

the wifi connection frequently switched off, troublesome.