parking, clean, comfortable

good location in the centre of the village and good parking

location for us was great and the free parking made it easy too

little extras in the room. also very quiet....could not hear people in bar or garden.

would have given a full score but breakfast not served until 8

the radio playing in the bar and restaurant. dreadful 80's music

parking onsite as well

good car parking but need satnav to find way off main roads

great location. ev charging facilities

room service was unavailable when i wanted a sandwich

plenty of parking

breakfast was average

team were excellent in particular the breakfast team

car parking out front & to the safe rear area through a barrier

nice setup with pub downstairs . easy parking , clean comfortable room

staff, clean, friendly and easy parking

comfy bed, ground floor room. secure covered parking.

and also free parking

parking was a problem

off road parking was good, room facilities were basic but absolutely fine and clean.

good location and good parking as i have a large van, good price and friendly staff

is a very large area for car parking but needs resurfaced but i m sure this is being planned

good location for me. good price, clean, good parking and good facilities

easy to find. lots of parking

very clean modern room, good location, plenty of parking. staff willing to help.

clean and modern, easy parking

wifi couldn t load the weather app.

lovely caribbean restaurant, free wifi and car parking so can t complain

not enough parking places, apart from round the back that didn't look safe

great atmosphere in bar , room great quality and spotless.

good value for money. easy parking. nice decor.

the recent renovations in the bar have really freshened the vibe

friendly staff, garden, parking and the very spacious room.

in time for sunday roast, as that looked grand, but the pub was lovely, cider was tasty, and the parking out back and the garden were both pleasant

in was a little odd, i wasn t given any info, i had to go looking for someone to find out the wifi code

parking, staff, cleanliness

ich was good value, nice food) easy parking

shops including tesco express and elaichi curry restaurant

easy to find, plenty of parking

free parking, walking distance of a choice or restaurants, and local football ground.

from reception staff to the breakfast and bar staff they were all fantastic

the wifi was sky's

good parking available

everything was good, wifi in the room was a bit sketchy.

location is very easy to understand, and the parking lot is wide, so it is convenient

access to restaurants and good ev charging points

the toilet seat was running all day and nite plus the rooms wasn't next to each other as i had my kids with me etc

people wandering around in pyjamas and doors propped open with kids wandering in amd out

great for quick stay - very easy also with free parking :)

the mway services location is a great +: ev charging facilities on site and round the clock food and drink next door

the swimming pool and the breakfast

hotel is excellent, lovely spa & pool

sauna and pool, kind staff, great room service, and beautiful interior design

hotel is excellent, lovely spa & pool

complimentary mini bar, 24hr bar and room service and overall best werkend ever

of room, extras such as chocolates and gin in the room

staff are excellent . brilliant with kids 8

the bar and restaurant area had a warm atmosphere where we enjoyed most our stay

food was outstanding both in the evening and breakfast time

wifi was easy to connect to, and worked well

even though the room allocated was near the parking lot, there wasn't any noise from late

music from the bar did come through the floor of my, otherwise, excellent room

peaceful location just off the m25, lots of free parking

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was very good a little

lovely cosy room, bar was handy, great receptionist

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they had run out

a late check out was much appreciated

awesome breakfast!!

amazing historic inn located in the centre of cookham, offers restaurant, bar with patio garden ideal on warm summer nights

the access from the rooms to the street without having to go through the busy restaurant and bar

lovely bar and restaurant

room, restaurant and bar and staff were lovely

minor point aircon in room under par, could do with air-conditioning in bar and eating area, although visited during hottest time temperature

room good, breakfast good, bar and restaurant all good

due to the covid19 curfew of 22:00, we ordered a pot of mint tea to the room for 6 via room service

kids allowed in the bar at 1030 so didn t want to get a drink, only negative

i would have liked to have seen a better selection of wines on the room service menu

the afternoon tea, breakfast and dinner in the astor grill were delicious

it helped that the weather was amazing - it was like the riviera round the

we thoroughly enjoyed the room service and the view of the weir from our room.

room service menu also very limited to have a suit with dinning table better choices should be

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

windsor suite was beautiful and the bar and restaurant was lovely

nothing so easy from parking till the end of stay

free parking:

i felt the tables outside and pool area needs to be checked regularly and remove dirty plates and glasses etc as there is a

plenty of parking

the rooms are a great size and the outdoor pool area was amazing

loved the heated pool

the staff were very welcoming and as the bar was still open we were able to relax with a quick beer before a comfortable night's sleep

fabulous breakfast, was cooked to order by the chef as the hotel was not busy

excellent breakfast. free ev charging

very spacious lounge area, bedroom was comfortable and wifi good.

wifi, tv in room

no bar in hotel

it would be quite nice to have a mini bar or option to buy a drink.

needs a onsite bar twin beds could do with wider duvets

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

wifi was very slow.

very friendly staff and a chat to the locals in the bar down stairs, lovely breakfast

dining room and bar area very modern and spacious with a really great selection for dinner and breakfast to suit

staff, beautiful bar and restaurant

log fire in the bar area

were friendly and helpful and couldn t do enough for us from check in, to breakfast and the bar staff at the party

asked for an early check in as we were attending a wedding nearby, not expecting them to be able to accommodate

wifi fine in communal areas but very poor in room

very accomodating with early check in, friendly & helpful

eat curry

the manager himself - charming, professional and helpful; dean - who was working behind the bar - great dinner recommendation

the facilities were excellent, the pool was large enough for both us and the kids to enjoy comfortably, even with other guests there

everything! swimming pool, spy, steam room and gym are great for family!

drink prices in the bar i thought were expensive..

i liked it all. maybe a more varied kids menu

pool area was very warm and the chlorine levels were too high - kids had red rashes after using the

sufficient parking for guest vehicles in front of lodge

lovely friendly staff, good breakfasts, easy parking

accommodated me when early parking required and even allowed me access to my room

difficulty logging onto wifi.

there was no hotel bar although we were served with drinks in the reception area.

thought the spa would be bigger - there is just an outside hot tub and indoor sauna

facilities were great, hotel well situated, adequate parking, excellent breakfast

in the bar my husband`s 25cc port cost 11

good considering after lockdown, had small problem with room service menu, but resolved quite

quiet, nice view. good parking. nice main building.

hotel manager was so lovely - really helped me with the kids allergies which i appreciate so much… it made our stay

several occasions i have stayed there, when checking in, trays with left overs of room service food have been left on the outside steps and even when reported, these were still

great food and drinks at the cosy bar downstairs

a lovely room with a nice bar and restaurant, breakfast was wonderful.

out only comment would be to cheer up the bar area.

we felt uneasy with young men hanging around at night and the bar next door

just shame there is no place inside for kids to play. but it is very family friendly.

spa and gym

the wifi was a bit patchy

room breakfast was very good lots of choices of food and drinks nice and quiet no traffic

loved the spa and gym great value for money.

the team was very service-friendly; i had an early check in which was very appreciated and despite the kitchen being closed, the chef made up a

there is a lovely bar hidden away which had a nice atmosphere

for 2 hours before i checked in and no ones answered then i had the same issue trying to book room service from the bedroom which took time for anyone to answer and i even tried the main line

there are no bins for the dog poop so we had to keep taking the dog bag down to building near the gym where the bin was which is far from the garden apartments/rooms where we were staying

food is excellent both in the bar and restaurant

the breakfast was delicious and service was amazing.

we also had a cooked breakfast on the sunday morning, which was also very tasty

good location with plenty of parking and a room with a view

parking was right outside the room

the room was clean and well laid out with easy parking

easy parking early check in for a fee

the breakfast was nice and how clean it was

excellent wifi and helpful friendly staff.

cosy bar and friendly, helpful staff

it was a very pleasant surprise with beer served at reception and a lovely buffet breakfast in the morning great value

emailed night before that room service cancelled cafe bar not open leaving only main restaurant to eat in

the lady who gave me a massage in the spa was excellent

lunch was superb as was the room, room service and

hartwell house & spa is a hidden gem - a beautiful estate full of history.

professional and friendly staff, amazing spa facilities, beautiful house

wifi was down and they coukdnt fix it, even though theh said it would be sorted by the morning

restaurant great for kids, free meals and buffet style

the air conditioning was excellent, as was the breakfast and comfortable bed

the kids were happy, and the overall atmosphere of the hotel was warm and accommodating

one niggle and that's the free wifi was exceptionally slow which meant there were some business applications that i was unable to

bed was extremely comfortable perfect for what we needed staff when we came down for breakfast very friendly and helpful wonderful visit would come

wifi not working very well in the room.

especially lady that served breakfast

con in room 1, wifi, rainforest shower, tv with streaming services so could watch netflix

's a great pub too, by the

the apartment was perfect as it enable us to close the door and have 2 separate areas for the kids to settle and fall

there was a kitchen in the room

laundry room facilities were great

difficult to carry drinks from the bar and having to manage all the doors.

kids in rooms at 11

i liked the gym and the staff

early check in upon arrival pleasant staff

my daughter had a kids mac and cheese which was on point and well executed

there is a bar below and restaurant on the higher floor where you can get food or where you will get your

very good breakfast and late check out

amazing spa and outdoor pool

gym facikities were amazing, as was the spa

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

was great for the price, but i was most offended when i went to order 2 beers at the bar and the lady told me that i was very drunk, which was not true at all, it touched and offended