there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

was reasonably clean and room service satisfactory

some facilities for kids

restaurant, nice spacious room, good wifi

gym was closed

gym

the breakfast was fantastic, the dinner was great

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

big rooms (around 50m2, for the same price in other place you gonna get like 25m2 only), heated pool, good wifi, staff is perfect

we had breakfast and dinner included which did not disappoint

good looking swimming pool area with a nice bar

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

wonderful stay for kids

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

spa, but the rest of the hotel is not adult only, therefore at times we felt a little touch for kids would be welcome

breakfast were absolutely delicious and so generous

the cleaning rooms, they leave your room exactly how you want it

otherwise very comfy and luxurious hotel, excellent room service and overall perfection

breakfast

got upgraded to superior double for free which was right next to the pool

nice pool supervised with lifeguard and a kids club even in low season

great gardens.nice pool.good staff.

i enjoyed the gym activities in the morning such as pilates, aqua gym

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

excellent hotel & excellent service in the reception and the bar they treated us very well

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the gym could be better and have a little more free weights equipment

alcohol spirits at bar limited

there is a gym and an indoor pool, which is useful and dedicated parking for guests

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

of the dining not managed well esp breakfast was a shambles

good buffet breakfast

immaculate comfortable pool areas

delicious breakfast and dinner

food, not much options especially for kids limited selection

ich kids are not allowed - so that was disappointing), you even have to pay to use the safe

in the bar not so good

in and out bar has great staff, reasonably priced drinks and live music every night

there was a great choice for breakfast. the pool area was excellent and very relaxing.

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

the breakfast was very diversed, with a lot of options

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

best possible location, nice rooms, generous breakfast buffet

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

champagne in room which bar staff kindly allowed

nice bar area

the gym was small but well equipt

roof bar and roof restaurant with fabulous views

roof bar closes at six. not really another bar for residents to use in the hotel.

comfy bed. lovely view. lovely pool

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

pool, comfy beds, location, views, staff particularly alicia

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

couple of the bar staff members appeared as if we were a burden

kids animation was extraordinary nice

my example, whoever signs the sky bar knows where it is - i never found it

the price the breakfast is very good with a varied choice

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

loved the location and friendly staff, roof top pool

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

pool on the roof was very nice and peaceful place

location stayed here before pool on roof bonus only for residents receptionists were

breakfast selection is a bit

hallway, staff very nice and helpful, amazing location , towels changing daily which is nice too, breakfast from 7:30 am also

really helpful ,attentive, mainly oliver in reception and the housekeeping staff,also pedro in breakfast

the bar wasn’t opened in the interior

only improvement need is more choice at breakfast

breakfast was ample but could be improved upon

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and miss, the breakfast was better than the evening meal, the staff were friendly,

has a pool on the top floor

outside bar staff very slow. wifi iffy at times.

delicious food for breakfast and dinner - good prices

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

pool is very nice, rooms are spacious and clean, perfect location, close to the center but quiet,

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

very friendly staff and a nice swimming pool

was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

wifi in the room but only in the reception

swimming pool with cover - even late night when outside was cool was nice and warm around pool

swimming pool 24/7 open

the view. the swimming pool was perfect to rest after a long hike. the mood.

good breakfast, the pool and public transport nearby really added up to an exceptional experience

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

restaurant and bar weren't working so we had to search for other options in the village

free, private parking

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

great location with free parking

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the house

i was especially impressed by the kitchen

the house is surrounded by pine trees, and there is plenty of space for kids to explore

we had all what we could possibly need in the kitchen

swimming pool

nice pool (unheated) and pool area

for a small swimming pool it should be heated because it was freezing cold

& rice was overly salty and too dry like it overstayed it's welcome in the oven) dirty swimming pool (maybe just nobody expected us to go swimming in

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

superb restaurant, very good breakfast. decent coffe.

the gym is very basic - focused on cardio only.

staff made it lovely especially the ones in the bar and restaurants

we had a huge clean well equipped room. we liked the breakfast selection.

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

very friendly and helpful staff, good breakfast

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

free parking is provided and good-quality wifi is in the room

the breakfast was great; reception very friendly

right on the beach clean, modern room. wifi good.

would be better with wifi in the rooms.

free wifi and fridge available,

poor room wifi. room a bit basic.

no wifi in the room, only in lounge on 1st floor

wifi was hit and miss,a spotty connection goggle called it !!

also they have a gym and breakfast

hotel's vermutteria bar was also nice and trendy

i chose this hotel because it had a gym

the gym is laughably small and dark.

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

roof top bar is a must visit

is not run by the hotel but mojito at the bar was not good

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

there was a fitness room

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

wifi available, but without internet.

wifi 2 it's time for the walls of the rooms to be painted

late check out was a bonus

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

pool closes too early in the afternoon

the only downside is the very small pool….

restaurant wasn’t open in the evening, and pool opening times not ideal.

the pool has nice view, room was clean, nice breakfast

location is central, the rooms are clean, the swimming pool on the roof top is a little bit unusual

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the hotel bar can be noisy..

the bar is independent and the hotel can’t do much about it

noise. room was above a bar that played very loud bass music until 3am on one night

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is quick and not expensive parking spot i paid 15 euros was for was incredibly