a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

i used the gym and spa and loved the services

it would be great if there was a bar at the spa area.

kids club was not operating at the time we stayed (october 22). we were told it is not the

the spa and treatments are

ensure you are having a good stay, real smiles, real concern, there was an issue with the inside pool while we stayed

the prices of the drinks at the outside bar are far too expensive

is aditionnally charged, the spa

we are vegan and we found very good options every morning for breakfast

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

the infinity pool was a highlight, providing a perfect spot to relax and unwind

pool, comfy beds, location, views, staff particularly alicia

noise from bar below was unexpected but stopped at 11pm so bearable

comfy bed. lovely view. lovely pool

no bar for residents only bar for public

the hotel is right on the promenade, lots of bars with very loud music

ungers or wicker cushioned chairs) we really liked the well equipt gym, although small it had all the equipment except rowing machine but but was modern with

and the pool bar prices are amazing really cheap

internet wifi

there is a spa and even a ping pong table

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

wiew from the pool and rooftop terraces,perfect location and stylish old building and

sauna and spa area

the large bar with palms, like a traditional patio, is elegant and

breakfast is good

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

the staff is amazing, especially the breakfast staff

the wifi was crippled. kept dropping very often.

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served lovely cocktails, for a 3 star hotel tiny improvements could easily make it a

breakfast was ample but could be improved upon

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

location in the middle of town is brilliant and roof terrace with pool is great

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

pool on the roof was very nice and peaceful place

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

the views are fantastic and the pools, pool area and grounds are spectacular

great breakfast, nice terrace with sea view, swimming pools.

breakfast was very good with plenty of choice

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

-very good breakfast and dinner, well done to the kitchen chefs

aimed at the german & french market if there was entertainment we were not told about it and the bar area was very quiet just a few folk dancing to a lady playing a key board and attempting to

bar at night with some live music are very nice

i enjoyed the gym activities in the morning such as pilates, aqua gym

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

we enjoyed the pool and the view from there as well

the bar staff had such a great bond as a team

good looking swimming pool area with a nice bar

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

gym was excellent and whole place very clean.

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

central good breakfast lovely staff great barricados

but fix it only on another day - bad cocktails in bar - very loud

the location,and the gym

heated pool

the swimming pool is big enough and has a nice view, it is heated

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

the swimming pool is heated

beautiful location and great pool!

location and very quiet convenient shops in the building you can pay a little extra to have a late check out

my example, whoever signs the sky bar knows where it is - i never found it

location with a great friendly bar chirripa opposite

the reception staff are very helpful the kids club staff seemed very sweet and not rude or aggressive

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows, a different selection of nuts and branded drinks which are not

just too many pigeons around the pool.

that broke down (lift, jacuzzi, airco gym room) took a long time (days or even weeks) to repair

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

good location, good breakfast, friendly and clean

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

no pool - the pool and restaurant are under construction, the parking lot is also under construction

amazing room, amazing pool, tasty breakfast

great selection of breakfast

it was a nice place in terms of rooms, pool and restaurant.

we couldn’t manage to enjoy pool because of bad weather

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

everything you need in the kitchen

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

there is a parking in front of the house, and areas in the garden to sit and chill

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

parking was free, ample and easy

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

bar area was comfortable and the prices very reasonable

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside or inside

they have a good spa area and a little baby gym where u can use some stuff

the view. the swimming pool was perfect to rest after a long hike. the mood.

good breakfast, the pool and public transport nearby really added up to an exceptional experience

pool is heated and we got a great breakfast with freshly made omelet

swimming pool 24/7 open

swimming pool with cover - even late night when outside was cool was nice and warm around pool

the kitchen is well-equipped

good size bedrooms with comfortable beds, huge balcony with lovely sun beds , very well equipped kitchen ( even with a citrus juicer - we had fresh orange juice every morning) , utility room with

would be better with wifi in the rooms.

poor room wifi. room a bit basic.

no wifi in the room, only in lounge on 1st floor

wifi was ok but only available in 1st floor lounge

room - 405 was clean and comfortable with a little balcony and ok wifi

good lobby, nice bar area at the top

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

the restaurant wasn’t open mon & tues when we stayed? only the roof top bar open until 10.00pm

rooftop bar is a nice place to chill

the pool bar was very expensive. the bar in restaurant was rarely open

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is quick and not expensive parking spot i paid 15 euros was for was incredibly

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

hotel's vermutteria bar was also nice and trendy

gym could be better :) also do not book apartments on the 6th floor because it can be noisy from

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

the hotel offers a lot of services like restaurants, gym and a rooftop

family room was a hostelroom, but kids loved the bunk beds. great location.

great breakfast. good location. wifi worked well in room. staff friendly.

wifi connection very poor and despite the rooms are big, there was no desk to work

daily room service, cleaning of rooms at a high level

wifi rather poor

great balcony, wifi, a

there was a fitness room

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

is not run by the hotel but mojito at the bar was not good

5 star service roif top bar added bonus

the bar is independent and the hotel can’t do much about it

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

noise. room was above a bar that played very loud bass music until 3am on one night

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the hotel bar can be noisy..

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the house

we missed a playground or at least something to attract the kids to stay outside more

my kids enjoyed

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

kitchen is well equipped with

pool was cold but still great for a dip on a hot day

nice pool and plenty of outdoor space for bbq, dining etc

kids said swimming pool could be warmer

the swimming pool was great

plenty of parking

the hotel is great with swimming pool, gym, bar

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids are like ours smaller)

the pool (even if not very big) with amazing view on the teide

+nice kids

excellent hotel & excellent service in the reception and the bar they treated us very well