things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

we missed a playground or at least something to attract the kids to stay outside more

my kids enjoyed

kids were super happy to rin around and play on the small

kitchen is well equipped with

rooms, very peaceful, has a lovely pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

pool is heated and we got a great breakfast with freshly made omelet

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

the view. the swimming pool was perfect to rest after a long hike. the mood.

aware) but pool not needed

outdoor swimming pool

there are a lot of parking

pool was cold but still great for a dip on a hot day

nice pool and plenty of outdoor space for bbq, dining etc

place, room, swimming pool, staff.

additional fee for gym

kids animation was extraordinary nice

the breakfast was fine and the pool excellent

good facilities, beautiful pool area, good gym, nice breakfast

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

heated pool

dinner and breakfast are both with a wide variety of excellent dishes

gym for a hotel, more like a fitness centre

breakfast

little bit more hot food at breakfast

the hotel had all the facilities we needed including a decent pool

everything was perfect breakfast stuff ud83dudc4d

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

i am not sure if the pool is suitable for kids, it was very cold

nice pool supervised with lifeguard and a kids club even in low season

the view from the pool , cause you can see teide

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

great breakfast, nice terrace with sea view, swimming pools.

breakfast was very good with plenty of choice

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

pool area with mountains views is spectacular

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location in the middle of town is brilliant and roof terrace with pool is great

location stayed here before pool on roof bonus only for residents receptionists were

the pool is heated by sun, and may be a little bit chilly in winter

location, prices and pool was nice.

the breakfast was plenty and diverse.

the bar staff had such a great bond as a team

the hotel is doing activities for kids every night and shows for adults every night as well

were traveling with kids and the location wouldn't be convenient without a car - it's a good 30min walk to the city

nothing during the day, kids disco in the evening followed by short singing or dancing performances

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

rooftop pool

also the breakfast was very nice and tastat

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

chamber maid, bar staff and waiters all outstanding

hallway, staff very nice and helpful, amazing location , towels changing daily which is nice too, breakfast from 7:30 am also

breakfast selection is a bit

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

breakfast was exellant..very nice canarian food,

the gym was small but well equipt

great location, nice pool area. bar area nice.

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

the rooftop pool was heated, offering incredible views

the room, the view, pool area, all just great

the view was amazing, the breakfast was very nice and it had many options.

the pool area was lovely with 2 x pools, one for kids and one for adults

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

breakfast was just

valentine s day surprise, counchy made the best cocktails and ensured we had a good time by the pool

in the bar not so good

flowers and two black swans, very good breakfast for all the tastes, three stylish restaurants, bar with live music, smiley, warm and helpfull staff, it s more than i expected

the space the food breakfast wow the best paella ever the musicians the bar the pool

00, to have a sauna or hit the gym after a long day of wondering through the island or at the beach

full of kids playing and screaming

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

+nice kids

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

location in the caldera with lovely facilities, the pool and sauna were very welcome

the breakfast starts later than in other properties and the bar closes quite early.

pool isn’t as nice as you’d think and the woman’s sauna doesn’t work properly; also, the gym is in a very poor state

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

the room also had a tv, free wifi and was overall very cozy

sufficient parking space

some facilities for kids

parking was free, ample and easy

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

views from the room's terrace and property, easy parking on site, nice jacuzzi

free, private parking

good parking

restaurant and bar weren't working so we had to search for other options in the village

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

the late night bar staff make an excellent gin martini on request

lovely hotel great for the kids. really good entertainment and a great variety of food.

pool side customer service could have been abit better as we had to chase staff to order food.

too many kids in resort but that wasn’t fault of the resort, definitely will book in future red zone and

good location, good breakfast, friendly and clean

gym

buffet dinner and breakfast were well presented, wide choice, and very tasty

great selection of meals including breakfast

that broke down (lift, jacuzzi, airco gym room) took a long time (days or even weeks) to repair

areas of the hotel are a little dated - the main bar area and the outside seating area off reception

the spa was stunning and the beautician who did my facial was excellent

room service patchy.

room service was great and the place is still very beautiful with the palm trees and the moorish

kids club wasn’t that great with most activities being inside , not exciting enough for my 7 year

has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants… the room is just amazing

kids are everywhere

our child loved the kids and teens club, along with the football and basketball fields, mini golf, and the lively heated swimming pools with djs

room service for breakfast was expensive and food not upto standard toast was like rock and beans

good and diverse breakfast and many activities in the hotel

plenty of sun beds and pool

heated pool, great for kids

kids club and staff great

gym is small but has everything you need and isn't busy so usually have it to yourself

kids club and swimming pool

the pool areas for those looking to relax - would be preferable to separate pools for adults & kids entirely but i'm sure i would feel differently if we had kids

it’s great for adults with kids.

was friendly, wanted to help and solved problems immediately, we even had our room service seeing that my partner had a cold, arrange for a mint and chamomile tea on the house

great breakfast. beautiful location. friendly staff

the food was not as we remembered and wifi was very slow.

one warmish pool - the rest were freezing.

attention to detail is so refreshing - small things such as a lovely welcome drink in the lovely bar area and handing out bottles of water with the pool towels

we also enjoyed the spa and tennis court

they had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities are very good

serenity, tranquility, excellent facilities, kids happy, parents happy

no mention of the gym facilities, found them by chance on last day of my stay after a long walk round the complex and

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

pools great for kids