breakfast was gorgeous, full continental buffet selection style

enjoyed the spa facilities

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be creative though

the bar closes early

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service there excellent all

everything you need in the kitchen

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

room - 405 was clean and comfortable with a little balcony and ok wifi

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

free wifi and fridge available,

wifi was ok but only available in 1st floor lounge

no wifi in the room, only in lounge on 1st floor

the pool bar was very expensive. the bar in restaurant was rarely open

the swimming pool works just 5 hours a day, from 12 to 5pm

rooftop bar is a nice place to chill

amazing pool on the roof, great location, nice bright and good size room

the only downside is the very small pool….

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is quick and not expensive parking spot i paid 15 euros was for was incredibly

family room was a hostelroom, but kids loved the bunk beds. great location.

gym could be better :) also do not book apartments on the 6th floor because it can be noisy from

the gym is laughably small and dark.

gym / fitness room was not inviting and very poorly equipped

i chose this hotel because it had a gym

very nice bar upstairs with fabulous roof terrace overlooking the harbour

late check out was a bonus

wifi available, but without internet.

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

wifi connection very poor and despite the rooms are big, there was no desk to work

daily room service, cleaning of rooms at a high level

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the bar is independent and the hotel can’t do much about it

noise. room was above a bar that played very loud bass music until 3am on one night

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the hotel bar can be noisy..

is not run by the hotel but mojito at the bar was not good

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

patrons from the rooftop bar was disruptive on a saturday night (3am)

5 star service roif top bar added bonus

roof top bar is a must visit

the kitchen is well-equipped

good size bedrooms with comfortable beds, huge balcony with lovely sun beds , very well equipped kitchen ( even with a citrus juicer - we had fresh orange juice every morning) , utility room with

great sea view, swimming pool, and all garden around its magical romantic place

no pool - the pool and restaurant are under construction, the parking lot is also under construction

the hotel has a beautifully designed pool with a real infinity pool

amazing room, amazing pool, tasty breakfast

are poor and cost extra even though you already pay high ( sauna ) , breakfast is very poor as well you get supermarket bought juice and once main you can choose out of

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

breakfast, pool, staff...

very helpful paid 10€ for parking which was right outside facilities were very good pool area had lots of sunbeds and lots of different

only no sugar lemon in infinity pool would like in all bars for people with diabetes

pool basic but kids enjoyed

nice pool & gardens & excellent breakfast

ter a slightly tricky arrival)

sufficient parking space

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

some facilities for kids

parking was free, ample and easy

it had a therapeutic thermal circuit, many pools

kids club was not operating at the time we stayed

full of kids playing and screaming

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

any animation for the kids

shows for kids there was no variety in the evening at the bar toilets were not completely

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

there was a great choice for breakfast. the pool area was excellent and very relaxing.

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can always grab drinks and snacks during the day

staff, large room, nice balcony, breakfast buffet was large and plenty of variety to choose from

breakfast was amazing,right on the seafront by the lido

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

n restaurant and pool bar

roof bar closes at six. not really another bar for residents to use in the hotel.

best possible location, nice rooms, generous breakfast buffet

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely terrace to sit outside of the room and have a drink- hotel also offers live music

there is a spa and even a ping pong table

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

hotel, fantastic location, fabulous breakfast

cleanliness, staff, location, good breakfast, hall

the breakfast was really good with great choice and also well organised and controlled

rooftop pool area with jacuzzi and sauna

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

sauna and spa were both good and enjoyable

the wifi was a bit iffy

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

also one day the room service didn t leave any towels in the room, when we called and asked for them we were asked

staff very friendly and breakfast satisfactory

outside bar in hotel was lovely and most evenings had live spanish singer with guitar , prices of drinks

location, prices and pool was nice.

location stayed here before pool on roof bonus only for residents receptionists were

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

the pool on the roof was a beautiful retreat

of the dining not managed well esp breakfast was a shambles

the views are fantastic and the pools, pool area and grounds are spectacular

breakfast was very good with plenty of choice

immaculate comfortable pool areas

great breakfast, nice terrace with sea view, swimming pools.

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

nice and kind personel, very nice garden with a pool

got upgraded to superior double for free which was right next to the pool

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

the place was really comfy, apartment was tidy and nice and we've spent some time by the pool, reading books and getting some sun

we enjoyed the pool and the view from there as well

only downside was the cold water in the swimming pool

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

some staffs were not friendly at the pool side restaurants and the bar counter.

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

the location,and the gym

the hotel had all the facilities we needed including a decent pool

very friendly staff and a nice swimming pool

flawless wifi, excellent gym

little bit more hot food at breakfast

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

water pool with warm water and nice chill area at your disposal

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

the staff were lovely, the rooms were spacious, breakfast had loads of varieties and it was very clean

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

great location, very good breakfast, clean and the staff was very helpful and welcoming

the price the breakfast is very good with a varied choice

kids animation was extraordinary nice

i live in tenerife and it was very good value for money and breakfast was really good

breakfast is reach and with good variety

swimming pool with cover - even late night when outside was cool was nice and warm around pool

good breakfast, the pool and public transport nearby really added up to an exceptional experience

pool is heated and we got a great breakfast with freshly made omelet

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the house

we missed a playground or at least something to attract the kids to stay outside more

my kids enjoyed

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

kitchen is well equipped with

also we used a small swimming pool that was very relaxing after a long trekking

our kids was very hangry but no other possibilities to eat at ghis area

location in the caldera with lovely facilities, the pool and sauna were very welcome

+nice kids

the sauna didn't work (even after getting it started by reception) and the gym is limited but we didn't come for that

hotel had a lovely pool, with plenty of sunbeds

breakfast was included and was plenty of options

the breakfast was great; reception very friendly

reviews, but i must say the hotel was very nice, modern and in excellent location with on-site parking

it would be nice to find some more vegan food at the breakfast buffet next time