incredible property, rooms, pool and beach all fantastic

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

spa facilities and restaurants are the best i've seen

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

breakfast and happy hour

free breakfast every morning and drinks every evening

beautiful place, very comfy, nice casino and restaurants, the pool was great and the beach.

pool,casino, restaurant

the gym wasn t available

the bar across the street had great drink specials.

the pool is not working ud83dude14ud83dude2d

location & pool!

favorite was the bar at the pool where they have food and drinks now with the hammock and nice scenery i did not

rooms were clean, and the views were amazing, breakfast was good

thank you for having those breakfast to go ready

breakfast option didn’t disappoint and small but easily accessible pool was a plus

a beach nearby or a bigger pool.

breakfast was included. they also was very accommodating for early check in.

had a bar with no bartender

breakfast was really good. beaches were near by and beautiful.

breakfast should be included for the price we paid.

tons of commerce around including a casino

appreciated the hotel's convenient proximity to the restaurant, casino, dining options, and shopping areas

very cold pool

the gym had no a/c

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

it was not very clear that you could get the towels to the pool from the gym, it needed more signals to know where to go or where is the ice

the bar staff super friendly

i also really liked the upstairs with the pool and gym

great rooftop bar with awesome small plates.

bar at the top of the hotel needs some work with their customer service

the rooftop bar was amazing for sunset

center of town, lots to walk to, nice room. rooftop bar is terrific.

it’s close to everything, and there’s a beautiful rooftop bar with the best views

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

are so welcoming, open bar is a super fun amenity as well as the rooftop

nice, free wifi

the open bar was very good and the staff was super helpful. the rooftop is very underrated.

we had pretty good wifi

the drinks at the bar are amazing as we’ll get the passion and spice cocktail, thank me later

small pool

17 year anniversary he send us a bottle of wine and a lovely fruit platter beautiful we enjoy the gym everyday our boy perdo was great he refer us to our cab driver louis who was great he tour us

decor, staff, tterrace bar overlooking the bay

the gym was relatively well equipped for a hotel

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the plunge pool was small but great to cool off after walking around all day

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the pool is clean and not too warm, even in the summer

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the lobby and gym

would’ve prefer a larger pool

food selections, no casino, no massage salon, really nothing entertainment to do.

i loved the pool and the view from my room as well

we had to go across the street to the sheraton for food, casino, and pool parties

pool closed.

joshua who worked out side at the bar was the best

i love the pool floor.. great view and the outside bar and pool snacks

had plenty to do there @ the hotel swimming pools,restaurants,casino,the food was good staff was very friendly and helpful the valet guys were very nice & pretty

key card to go from floor to floor and you can t go on floors that aren t yours besides the gym floor

wifi has a poor signal

e nachos were not good and the pizza could be better

the water park was nice and the breaksfast variety.

nice pool, my kids love it and the gym small but good for your exercise needs

we arrived for an early check in the hotel's system was down

shuttle is an amazing resource and takes you to old san juan, a little beach and the teen mobile

of the female kitchen staff members was very unfriendly and walked around with an attitude

very spacious room, excellent location and great breakfast!

swimming pool to small no bar at the swimming pool.

there was a laundry room

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

side and the patio), and live piano on thursday night was fun and invited

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

i love that they delivered the free breakfast to the room

kinda gave up the pool area to accommodate a rooftop restaurant

the rooftop pool is a bit small

the hotel itself is very spacious, with clean, well-maintained quarters and a rooftop pool offering an excellent view

made the kids feel a little off

room service sometimes took some time to get there

breakfast was delicious, but it took a while to get served

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

quick with room service

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

doesn’t even compare to la concha, definitely recommending and definitely coming back with the kids next time

staff at the pool bar were not very friendly

comfortable bed, easy access to pool or beach. friendly staff, gym was a nice option.

the hotel boasts several dining options, bars, pools, a spa, casino, and a private beachfront

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

no pool

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

no access to the pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

the rooms are very small and the pool is at a sister hotel a block away

one dark skinned gentlemen was super helpful with locating a laundry facility for me

also the communal kitchen was open for travelers to use

nice common kitchenette with fresh coffee in the morning

the hotel has a cosy little garden and a shared kitchen

public kitchen with microwave oven ice beautiful plants and tree shaded areas

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool and it’s is not on the beach but only a block away besides the pool

the gym was clean and kept up very well

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

the pool area was nice and always had clean towels available

breakfast included

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

the coffee was great, decent breakfast, villa was very comfortable and huge

hot breakfast

wifi did not

loved the pool although we didn t use it much due to how close we were to the beach

w meters)the pool spa is great but be careful the floor around it is very slippery got places to eat very close

i requested early check in and late check out

no room service no bottle water

cheap coffee machine in the room. no wifi

our room had a good shower , always hot water , wifi was working okey, large balcony with ocean view

the restaurant, and how close it was to the beach & other amenities & they did laundry.

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

room service was non existent

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

the kitchen was a bonus

great modern kitchen facilities

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

the pool is a bit small

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

didnt have a pool

plunge pool is kind of a joke

should clarify the breakfast is only snacks.

the kitchen was fully equipped with all the basic needs

interior design - comfortable bed - functioning own kitchen - so many ubers always available nearby - generally around $7 to $10 to old san juan &

gate, kitchenette, community kitchen, areas to sit outside with secure premises

it has a kitchen if you want to cook

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

didn’t like much about the property, was truly let down by the pool and the size of the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

didn’t like much about the property, was truly let down by the pool and the size of the pool

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

loved the restaurant and bar directly on the ocean

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

resturant and bar were understaffed

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

beautiful decor, pool area and rooms. staff was friendly and attentive. close to airport.

adult only. staff was great. pool was nice.

grab a towel by the pool for the beach there is seating for hotel guests

there is no breakfast at this location, guest have to walk down the street to get breakfast.

having a patio bar and great food helps give the resort feel