i wish i had the opportunity to visit the pool but visiting family most of the time i was on the island

have stay before close to highway and shipping centers also lots of restaurants the bar at the lobby was very affordable and breakfast was quick and good and

breakfast was ok, in view of the pandemic safety precautions were taken

extremely clean, beautiful, breakfast was fantastic and the staff was beyond great.

location, near shopping areas, beaches and casino.

we got the room with the plunge pool and my daughter literally did not want to leave

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

incredible property, rooms, pool and beach all fantastic

the beach and pool

spa facilities and restaurants are the best i've seen

the beach access was perfect and the pool was huge

re only a couple), clean up beach area

great staff. great service from front desk to pool bar to restaurant.

free breakfast every morning and drinks every evening

of room service, rooms weren t cleaned daily nor there weren t clean towels daily we had to use

the pool should have a heater

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

that you need to use plastic cups at the pool.

very nice pool to relax at and delicious food at the restaurant

location, cleanness, pool, room

room had a view to the pool (1st floor) but the could see inside the room if i had only left the sheer curtain but

the staff... the breakfast was awesome... i really really love everything.

food at bar was kind of expensive

pool area was going thru some changes so, they had to shut it down, however, i believe, for what i

breakfast was very good, it was a great experience overall

the pool is very nice and the staff if super friendly and accommodating

good parking, great air conditioning, the mattress and the pillows were great

the smell in the parking lot was just horrible

location next to the beach, lot of restaurants around the hotel, parking available on site, and ac works great

parking

free parking

no bar on the rooftop. loud during the middle of the night on weekends, but that was expected.

rooftop bar was closed during our stay and rose sunset hour was not given, but two glasses of champagne was

i also really liked the upstairs with the pool and gym

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

the bar staff, dori and giovanni, were beyond exceptional

bar played music pretty loud into the night

great rooftop bar with awesome small plates.

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the leftovers the next morning (as

the rooftop bar was a definite bonus

it’s close to everything, and there’s a beautiful rooftop bar with the best views

location, local flavour the receptionist was great and helpful, we had early check in.

wifi works and reliable

the pool is the size of a hot tub but we didn t stay for the deck or pool

i also like that it was adults only

we adored the bar and the aesthetic big time

small pool

pool. it doesn’t look like the same as the photos

the drinks at the bar are amazing as we’ll get the passion and spice cocktail, thank me later

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

what an improvement, room was fantastic, bar area great

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the pool is clean and not too warm, even in the summer

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool area had an event with a dj in place one night had an amazing time with drinks available in

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

it was close to the port and had access to a shuttle that took us to old san juan and the beach.

doesn’t include the breakfast for the cost that it’s not that cheap

the pool could be bigger but the view was superb

breakfast

there is only one pool but its really a splash pool, the gym has very limited equipment!

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

icey but the food was good) infinity pool casino all the resturants in the

no shuttle to or from the airport

location to the t mobile center, hotel shuttle, and awesome hotel staff

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local

my kids loved the pool

the breakfast bar i paid for wasn't worth it at all. never again

and pool area for those guests that do not follow rules such as no glass in pool area and no kids playing on the treadmills in their bathing suits

room,breakfast, pool ,bar, room service ,security and people working with, was perfect and very helpfulness

more handicapped parking and less expensive laundry facilities.need more laundry machines!

liked the gym machines and the fact that you can use the tv for either the bed or the living room is cool

the cruise terminal, lots of places to eat near by, excellent staff , great multi cultural buffet breakfast, lots of fluffy towels in bathroom, great size beds and rooms,

the game room for the kids was great

the only other thing was the coffee bar didn't open until after 4pm due to staffing issues

of the female kitchen staff members was very unfriendly and walked around with an attitude

the bar in the hotel is amazing

the breakfast was good

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in area

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

side and the patio), and live piano on thursday night was fun and invited

the free breakfast was amazing

a/c did not properly through our unit (presidential suite) the living room and kids room the units leaked to the point water ended up in hall way had i not gotten up before the

my a/c leaked my whole stay i didn’t know it was leaking woke up to go to the kitchen and slipped on a puddle of water

we were accommodated in a fair size studio with kitchen

from the moment i arrived, javier at the bar was the best

free coffee in the lobby in the mornings, nice gym overlooking the ocean

location and the perks like water in room, gym

the spa is extraordinary, an over the top experience

attentive staff, nice restaurants, nice pool and grounds...great drinks!

breakfast was good view was great a little pricey

pool and beach amenities good

staff at the poolside bar and grill were the best

amenities (gym, pool, bar, casino)

casino was great the restaurant by the pool was amazing

staff at the pool bar were not very friendly

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no parking and no pool

no pool

the rooms are very small and the pool is at a sister hotel a block away

no pool but a spa on the top floor

one dark skinned gentlemen was super helpful with locating a laundry facility for me

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

also the communal kitchen was open for travelers to use

they have really cute courtyard and a communal kitchen with a water cooler

and we had access to the kitchen with fridge and microwave

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

the pool area was nice and always had clean towels available

used the gym and loved it also the pool to die for

rooftop pool was great / loved the yoga room

friendly staff, great location, nice pool, good gym, all was very nice

the rooftop was gorgeous and there were access to towels and a gym

my kids loved the garden out back

breakfast included

no breakfast

the lobby is beautiful and a hot breakfast was included

breakfast was disappointing, it consisted of coffee, orange juice

kitchen cabinets in the room loose or falling off to the

the kitchenette and bathroom was a little shabby. think homestay rather than luxe boutique.

in the kitchenette area, there were knives and spoons, but no forks, lol

my kids enjoy a lot

kids loved swimming in it

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

great modern kitchen facilities

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

of parking and the pool on site is heated

plus the stone and woodwork in the restaurant- bar was impressive

advertise a beautiful restaurant and bar but when you get there they inform you that it is closed permanently

the wifi was a bit slow but i understand because the building is mostly concrete.

the hotel bar is permanently closed

pool not a pool

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the little plunge pool was awesome for cooling off

the pool is a bit small

the fresh coffee, milk, and fruits were great, the complimentary breakfast was just small pre-packaged muffins and cookies

need to specify that is snacks to go what the breakfast included means.

gate, kitchenette, community kitchen, areas to sit outside with secure premises

also while cooking in the room - the kitchen did not have the filter that would take in the air from cooking so the alarm system went on

one other thing is the listing said breakfast included but the breakfast is coffee, granola bars and small boxes of cereal so don’t

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't