grandkids like the pool very clean near to airport main high way walmart good

great location. spacious rooms. clean all over the place. breakfast to go due to covid.

the breakfast was excelent

the breakfast was very displeasing. better options and quality needed.

the bar closes too early 1am

the rooftop pool is a bit small

kinda gave up the pool area to accommodate a rooftop restaurant

spectacular views from the rooftop bar area

pool looks dangerous for my 6 year old, i recommend adding a fence to the front or don’t allow kids

the free breakfast was amazing

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

great modern kitchen facilities

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

early check in with friendly staff

my kids loved the garden out back

the breakfast is very ample

the casinos and beaches are close to the proximity to walk

my kids loved the garden out back

breakfast included

lovely spa services

pool bar hours

zen spa was also great, relaxing and the therapists very helpful

breakfast was excellent , restaurant and bar also excelent good food and outstanding customer

no shuttle to or from the airport

the hotel doesn't have a pool, but the rooftop deck is beautiful with jacuzzis and an incredible view of the city

there is no pool

the rooms are very small and the pool is at a sister hotel a block away

no pool

no access to the pool

there is a little kitchen with basic equipment and a fridge

it has a kitchen if you want to cook

breakfast was simple and didn't provide too many options to choose - it's not a breakfast for us,

gate, kitchenette, community kitchen, areas to sit outside with secure premises

the fresh coffee, milk, and fruits were great, the complimentary breakfast was just small pre-packaged muffins and cookies

i like my second room slot, which had a little kitchenette

traveled during spring break and there were too many college kids in the hotel area, drinking and smoking

ps the pool was the main reason we stayed there for the kids

ps the pool was the main reason we stayed there for the kids

my kids enjoy a lot

shuttle to beach and old san juan

nice pool, my kids love it and the gym small but good for your exercise needs

free breakfast in the morning and free wifi

excellent breakfast. lot of options to choose from.

super fun pool for kids and walking distance to all the entertainment

there is only one pool but its really a splash pool, the gym has very limited equipment!

limited menu for breakfast but i like it anyway. excellent location.

liked that they had a shuttle service to old san juan

the pool area is beautiful

very clean. quick check in /out . great location with casino.

the little plunge pool was awesome for cooling off

didnt have a pool

plunge pool is kind of a joke

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

very attentive personnel. the sr. in the breakfast kitchen was amazing and very kind

otherwise there is a daily shuttle to old san juan

loves the shuttle to old san juan

the laundry room had only 1 machine that was working

access to a small gym and a pool is included in price

one dark skinned gentlemen was super helpful with locating a laundry facility for me

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool and it’s is not on the beach but only a block away besides the pool

rooftop pool was beautiful

used the gym and loved it also the pool to die for

the beds in our kids room felt the same

the rooftop was gorgeous and there were access to towels and a gym

convenient to kitchen area for shared refrigerator space

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

nice common kitchenette with fresh coffee in the morning

also the communal kitchen was open for travelers to use

and we had access to the kitchen with fridge and microwave

) also, it would have been nice to have espresso-based coffee at breakfast

rooms are nice and the rooftop pool area is nice too

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

great spa pool, right outside our room. comfy bed. good quality food, although quite pricey.

the spa pool is awesome

and the wifi needs updating big time

use of both was nice, pool@windchimes is small and only open to 6

advertise a beautiful restaurant and bar but when you get there they inform you that it is closed permanently

multiple pools

they got us a late check out for free and it was so upscale and clean

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

almost nothing for kids to play :(

comfortable bed, easy access to pool or beach. friendly staff, gym was a nice option.

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

was very pretty with a nice pool

used the gym and was happy with the equipment inside

adult only. staff was great. pool was nice.

and helpful staff, refreshing pool, quiet room, tasty food - and perfect stay for our night in san

had a bar on site

the breakfast was delicious

we arrived so early and he arranged early check in plus breakfast for us

breakfast was not as assorted just toast , cheese and waffles

breakfast ends at 9;00. location perfect

bc the pandemic we couldn't enjoy the pool

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

resturant and bar were understaffed

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

the immense amount of pool options and holiday decor made my stay very welcoming and elegant

clean as a whistle, extremely courteous staff, well-trained, room service was great

the restaurants were really good, the pools and hot tub were well-kept and clean

while the room was nice, the wifi in it just didn't work

the champagne at check-in and the pool and beach area are superb

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

the pool was everything you could hope for

beautiful pool area too

location, pool

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

jenny at the pool bar was fantastic- she took care of everyone like family

breakfast was a bit much and not always fresh

the pool

love the proximity to the beach and breakfast was amazing every day.

we had several spa treatments, which were great

there are only a couple of laundry machines so there was always a wait to do laundry

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with new towels if

room was pristine, spacious, beds super comfy, kitchen has everything including cutlery & crockery, immaculate

early cut-off for breakfast

kitchen should stay open a little longer.

i had three kids who are only a pancake and bacon

restaurants, casino, pools, beach, hot tub, shoppes; this hotel has it all

beautiful location. blast was good but overpriced great cover band at the casino!!

family and kids friendly. excellent location. great facilities.

the breakfast was delicious, and our waiter orley was great.

were only there for a night but the pool looked very nice and i liked that there was ample

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the pool area had an event with a dj in place one night had an amazing time with drinks available in

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

the pool abs gym both lacked towels

the only thing was the pool. i was expecting a little bit more but it was nice..

decor, staff, tterrace bar overlooking the bay

i couldnt go in the pool due to weather

we adored the bar and the aesthetic big time

are so welcoming, open bar is a super fun amenity as well as the rooftop

also loved that this place was adults only

that it was adults only

personally like that it is all adults