grandkids like the pool very clean near to airport main high way walmart good

great location. spacious rooms. clean all over the place. breakfast to go due to covid.

the breakfast was excelent

the breakfast was very displeasing. better options and quality needed.

the bar closes too early 1am

from the checkin, to the room, to the pool and the terrace next to the poolside

location & pool!

the staff and pool side bar was incredible

and the bar was closed the whole week

breakfast was very good, it was a great experience overall

there is a small gym of ok quality (not great)

you can watch them make everything if you sit at the bar

adults only aspect was fabulous

no bar on the rooftop. loud during the middle of the night on weekends, but that was expected.

the roof top pool was perfect for relaxing after walking old san juan

modern, quiet, good amenities, restaurant, pool.

i couldnt go in the pool due to weather

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

small pool

small pool and gym

center of town, lots to walk to, nice room. rooftop bar is terrific.

the rooftop bar was a definite bonus

bar at the top of the hotel needs some work with their customer service

great people, great room, great roof bar with view and a great location in old san juan

great rooftop bar with awesome small plates.

it was close to the port and had access to a shuttle that took us to old san juan and the beach.

dirty , gym loud music obscene language , long wait for breakfast , bike not available , no happy birthday

did not tell us about shuttle no water pressure for

no casino or music activities

location where you have t-mobile district, casino, restaurants and movie theater is 5 minutes from old san

wifi included in the resort fee

beds were comfortable location was great and on site casino was excellent

nothing open to get food other than room service and menu was very limited.

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

charged me 86 dollars for room service that i didn't order and have yet to remove the charge

the pool is the size of a hot tub but we didn t stay for the deck or pool

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

location, local flavour the receptionist was great and helpful, we had early check in.

wifi works and reliable

personally like that it is all adults

breakfast was very delicious and very accurate on the time given

the room was nice and big, we had the ph, so there were 2 rooms and 2 baths with a kitchen.

they even allowed us to park early since they didn't have early check in

i loved the view of the pool

from the moment i arrived, javier at the bar was the best

the pool is kid friendly, my kids had a blast

have a good small water park for kids

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

great shuttle as well

more option on the menu. and a kids menu as well

super he make sure you had all what you needed for breakfast, now let's talk about alex in the bar who makes the best mojito that i ever had, if you ever stay at hyatt house make sure to try

otherwise there is a daily shuttle to old san juan

very clean, good breakfast, great location

i loved being able to take the free shuttle to visit old san juan, the beach and tmobile district without needing an uber

close to distrito t-mobile, and old town, but you do need a car to get around or take the hotel shuttle, but the shuttle runs to 5pm or 6pm only

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the plunge pool was small but great to cool off after walking around all day

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the pool area had an event with a dj in place one night had an amazing time with drinks available in

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

rooms are nice and the rooftop pool area is nice too

good selection of breakfast food. excellent location.

pool is very small

) also, it would have been nice to have espresso-based coffee at breakfast

the people are fantastic and the hotel has an amazing restaurant with pool on the roof

no access to the pool

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no parking and no pool

the hotel doesn't have a pool, but the rooftop deck is beautiful with jacuzzis and an incredible view of the city

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally just me and my

if they want to make it more family oriented they need to have kids

location, food, staff, casino, night club, lounge area

i really loved the adults only pool

need separate pool area designed for kids

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

quick with room service

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

the room service was great they have butler service which makes you truly feel special

breakfast buffet $60 per person, a light lunch 2 people $80 plus tip

one dark skinned gentlemen was super helpful with locating a laundry facility for me

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

the hotel has a cosy little garden and a shared kitchen

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

they have really cute courtyard and a communal kitchen with a water cooler

and we had access to the kitchen with fridge and microwave

location is great. gym is a plus.

the beds in our kids room felt the same

liked that everything was clean, gym, pool, computer area, room, etc

the pool area was wonderful

the location, the food, the staff, the pool, the comfortable bed, the shower !

the lobby is beautiful and a hot breakfast was included

good breakfast clean rooms nice staff

my kids loved the garden out back

hot breakfast

the room has a kitchen, air-conditioning, a tv and a private bathroom

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

late check out

great location. the room with a separate small kitchen and dining area was great.

kids loved swimming in it

no room service no bottle water

room service was only completed 1 time on a 5 day stay

an amazing heated pool on the second floor outside that overlooks the beach

the spa pool is awesome

there's a cool little restaurant and bar inside on the first floor too

place it's beautiful, excellent staff and friendly , the wifi it's with a little problem ,the beach it's across the hotel , quiet and clean, not elevator

the design was amazing not to mention the beautifully built pool

the pool, the decor, the tranquillity every single thing

the little plunge pool was awesome for cooling off

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

not really a swimming pool, just a small almost bathtub. but the beach is nearby

plunge pool is kind of a joke

the kitchen was fully equipped with all the basic needs

interior design - comfortable bed - functioning own kitchen - so many ubers always available nearby - generally around $7 to $10 to old san juan &

it has a kitchen if you want to cook

breakfast was simple and didn't provide too many options to choose - it's not a breakfast for us,

also while cooking in the room - the kitchen did not have the filter that would take in the air from cooking so the alarm system went on

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

resturant and bar were understaffed

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

loved the restaurant and bar directly on the ocean

outdoor bar area

the breakfast was okay but the coffee kept running out (which does not bode well for folks who needs

was not as quiet as we would have liked in the evening due to some guests not following the pool or quiet time hours

rooms were very noisy as near the pool and bar we had to move hotels as we couldnt get any

needs full body mirrors in rooms , more towels and better breakfast options

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean and well maintained i’ll definitely be back with my

we arrived so early and he arranged early check in plus breakfast for us

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very friendly and

were super friendly, breakfast was great, ac was very effective and the outdoor pool was great for a refreshing swim

the breakfast was ok, but all i cared was the coffee

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

location, pool

the pool was everything you could hope for

beautiful pool area too

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

jenny at the pool bar was fantastic- she took care of everyone like family

gym was nice and clean

didn t like the room service and i believe one of the staffs took money from the safe but it was my mistake i left

i appreciated the full gym on site

no microwave an the breakfast wasn’t worth the value

there was laundry and the pools were open late.

breakfast selection was good

the breakfast was good

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the

breakfast was great