friendly staff, bar food excellent

room was super comfy and outside bar area was fun

have recently redone the reception & bar area which now looks very glam

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

it had a restaurant and bar with excellent staff.

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

great breakfast, great grounds.

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the late check out time was good as the weather wasn't nice

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

the 2 girls on shift in reception and bar (28

staff were grill, bar prices excellent, food good

the gym. very poor equipment .either bits missing or old equipment.

well stocked bar with great selection of whiskies

minimal gym facilities but there are complimentary gym options nearby.

the young lady in the bar was also a clear asset to the hotel

room service was excellent

also next to a noisy laundry room

nice bar area

lovely bar for pre drinks

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

most staff were helpful, early check

the warm welcome to excellent service / room service too

lovely breakfast that suited all our allergies

parking area ample and well lit

illiant) food in bar was delicious

breakfast was wonderful, great parking facilities too

wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

wifi really poor in room

noisy could hear kids in next room and could hear the airplanes

it was xmas day two families were there with there kids for xmas dinner but later that evening they spoiled other people's enjoyment drunk adults kids

room service had to be collected at reception

was very kindly given an early check in having popped in to drop my bags early which was immensely appreciated

nice hotel, good clean room, friendly staff, delicious breakfast.

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

room service could have been cheaper.

good restaurant and bar area, friendly staff

free good wifi

dn t catch a name) was amazing

the wifi connection

friendly staff, location, parking, wifi, clean room and comfortable bed.

didn't bother us too much but if we still had kids in double buggy it would've been tricky

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

had to order breakfast the night before to get 5 discount

we stayed in the executive suite, it was spacious and the kitchen has everything you need

the sleeping arrangement for kids was very uncomfortable.

we got an early check in

nice hotel for a night away with out the kids

also my room was ready early so the early check in was a great surprise too

staff where very polite and welcoming and our stay was very nice the room was beautiful and the room service was

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one staff member on duty for a busy bar on a sunday evening; but he was

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

kids menu was perfect for my son though at a decent price

our room was very large which was great with 2 kids and the view was stunning over the clyde

good little gym as well

i also love that it has a few facilities like the gym

the staff of the hotel from the front desk to concierge to room service staff were very nice and

the gym was tiny could only fit 2 people and the ceilings are max 7 feet tall.

clean organised and again staff were helpful and efficient at all times we visited the spa and gym

gripe the gym was very small and basic for such a prestigious hotel

the breakfast was excellent

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

superb atmosphere. clean and organised common area. early check in.

close to the hydro, clean rooms, friendly staff, bar open till 2am.

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

early check in

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

to work out there is a few dumbbells and weight stack however it dose say fitness room not gym

as clean and stylish, perfect for us and our dog breakfast was amazing

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

beautiful clean hotel with beautiful breakfast.

staff at the reception desk was very helpful and friendly. they were very nice to my kids

clean and quiet and great health spa and gym

breakfast was very good a good selection of food. bar service was excellent

easy check in, great location and lovely staff. late check out was a bonus.

kids complained about no free wifi in the room -premier inn did it.

the breakfast was delicious and so was the room service

breakfast had plenty of choices for both cold and hot

would have been nice to have a room service option or a cafe on site other than the upscale champagne room

breakfast great so many choices

fabulous location and very luxurious. breakfast was excellent too.

next to bowling centre, cinema, casino and some restaurants

cinema next door and casino across the car park - we didn’t go so couldn’t recommend/comment on that

staff was so friendly and absolutely fantastic with the kids

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

the pool sauna and spa was a bonus

the breakfast was fantastic. the bar staff and dining staff are very friendly and helpful.

kids loved breakfast, room service and the pool.

spa was relaxing and welcoming

nice accommodation with lots of included amenities including pool, gym, etc

partner played a round of golf while i had a massage and used the spa the golf course is very run down more like a council

the bar staff are so lovely and look after you

windows at shoulder level)

don't) then you will be very comfortable

when we first arrived, we were put in a below grade room that faced the paved parking lot and adjacent to the front door

access to the kitchen meant we had wine glasses, cutlery and could have a lovely take away and not worry where

great that there is a kitchen with fridge and also a basic breakfast provided

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

we went downstairs to explore and found the kitchen and dining area again everything you could need - proper wine glasses and flutes, crockery

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

view over the river at the end of the hallway is a great feature, kids loved it

and happy to serve i was also late for breakfast bit the maid went into back of kitchen to get my kids some bacon rolls and corn flakes to there pleasure we really enjoyed our

all the facilities we needed was right behind st enoch shopping centre which was excellent so my kids didn’t have to walk far the breakfast was 10/10 and quality food was used servers were so

excellent location, comfy beds, great breakfast

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

we ordered room service and the food was delicious

service couldnt be faulted even when took a trip to the bar at 4am

the quality of the wifi needs work

selected this castle hotel because the kids really wanted to stay in a castle

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such