wifi spotty

no room service at this hotel and the room was smaller than i was expecting

the bar and it's staff were so friendly we could have stayed there all night

the bar area could be upgraded

is in a prime location being just short walk from bath spa train station and overlooking the pretty bath city parade gardens

location, clean, very comfortable, beautiful room, big tv, great wifi

it was our special anniversary and they very kindly offered us a complimentary upgrade and late check out for being a longstanding ihg member

would have been nice if there were pool or spa facilities

the tv didn t really work so we couldn t access room service menu or chromecast

we were asked if we wanted to open a tab for the bar or room service, which we did

staff were very friendly it had a lovely bar and was lovely and clean

the noise can be very loud when the bar is busy but i just decided to stay up a little later and watch tv (loudly as my room was

comfortable room, location was off main area so people who visited the bar seemed to be the locals

short distance to spa and town centre for the market and town centre and train station

city centre & short walk to the spa friendly staff

perfect for families with young kids

the wifi access was intermittent and frustrating.

nothing - our stay was perfect. we hope to revisit once the spa is ready!

could here a bit of noise outside (traffic & kids partying in the evening) but nothing to horrendous

minor points also were not having a room service menu in the room nor any instructions for the air conditioning/heating - these would

the garlic bread was a kids cheese and tomato pizza pasta overcooked and not very

there were toys that kept the kids entertained

me wife and kids all struggled to sleep with it

staffs were really friendly, requested to make the sofa bed for my kids and they didn t take long to get it settle

the lobby was freezing when having drinks at the bar in the evening

bridget made us welcome from arrival to departure. the location was ideal, the breakfast sublime

there is also an honesty bar and a beautiful garden to use

breakfast was amazing

comfy room. honesty bar always fun. fantastic breakfast.

all the stairs especially in pjs on the way back from honesty bar lol

excellent breakfast too

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

is nice and interior is gorgeous all staff are very friendly and professional breakfast is very ver

the bar & restaurant is quite expensive so went into town for food.

we had a fantastic stay. the staff were warm and welcoming, and the breakfast was excellent.

breakfast was delicious and staff excellent

location is excellent. very extensive cooked breakfast menu with quality ingredients.

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

however if you are looking for a hotel with 24 hour service, swimming pool and spa this is not for you otherwise

very nice residents lounge / bar on the lower ground floor

you had to ring room service for unlimited complimentary teas and coffees

gym was surprisingly quiet

the breakfast was also delicious

room, lovely bar and grounds, delicious breakfast

stayed for two nights and used the gym and spa facilities

children s pool hours and strict policy on not letting kids into jacuzzi

wifi was spotty in our room

of kids jumping into the pool, not very relaxing and no staff supervision of this

gym was good too

the bar staff were so fun and attentive, room service was excellent and quick, breakfast was lovely and fresh

sky tv in the bar area. would have watched the game there instead of looking for a pub

i checked in at the droitwich spa holiday inn express the previous evening and was not subjected to any such scrutiny

restaurant across the road had a party till 11pm making it difficult for sleeping especially with kids and the window had a catch so didn't

10-15 minute walk from bath spa train station

ground floor easily accessible rooms, the 24-snack buffet at the entrance, the possibility of a late check out if one is a member

our baby at the last minute and the staff were very accommodating and we also requested a free early check in in advance

nice area, quiet room was spotless . close to bar and restaurant .

good breakfast and the location is great for our needs

breakfast was excellent and the rooms were clean and bright and comfortable

place in the hills overlooking the golf course and racetrack

good breakfast,, excellent bar staff

shared line, so it was more to do with the app) but mobile

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

ample breakfast plenty of parking

there is plenty of free parking spaces

lovely breakfast

amazing bed, brilliant shower, snuggly towels, amazing food at breakfast and dinner

great host and wonderful food,especially the breakfast

really enjoyed our stay, the accomodation and breakfast was lovely as were the owners and their dogs

the breakfast was good, with a great location to eat, sitting on a terrace, in beautiful gardens

pillows, the hot tub was hot and a great way to end the evening - the restaurant was great, the bar with lots of sofas near 2 log fires - recommended

wifi in the mews wasn t working, though the team kindly moved us to a bigger room in the main

was expecting a mini bar and snacks in the room but surprisingly there weren t any

om service) wasn t worth the price

complimentary snack bar was amazing

it was great having the play area too as my kids really enjoyed it

were good size for family of four( 2 kids)

breakfast was amazing

pub garden was great for the kids; staff were exceptionally friendly & helpful; the food and drinks were tasty and reasonably

presentation of room, the downstairs bar and dining facilities were exactly what we had hoped for during our stay in bath

room service food was odd

there was no room service menu in the room and when i phoned to order some, i got the distinct impression that

no room service menu in room or do not disturb signs or internal room lock.

also no room service available when we arrived

room was huge,food was great,evening meal and breakfast,and the staff were very helpfull

a lively, friendly atmosphere in the bar and beer garden

from the bar were a bit disconcerting as i wanted to go to bed early

we could hardly hear any noise from the street or the bar downstairs, which was full and open until 11 pm

breakfast and evening meals were first class

hotel, modern decor, nice bar and restaurant, friendly staff, lovely bedroom overlooking river

only the fact the bar had to shut which was fair enough

lovely bar area and super friendly and helpful staff

they even produced a blanket for me when the evening was getting chilly and we were eating in the bar area

fab bar and great menu in the restaurant

not happy with the tv reception

to engage and help out with any questions, queries etc we needed a place with secure and safe parking for our vehicles and the best western leigh park was perfect for that

great wifi

room service was really efficient and the staff made us feel like vips

down, awful lumpy beds, dated, restaurant closed so no food inc room service

despite the heat being on the ba throom and kitchen were still cool

lots of attention to detail from kitchen utensils to board games for the rainy days

wifi not good and lack of free view on the television s but ok

house was cute, clean and very well stocked to use the kitchen and bath

the living room tv wasn t connected to wifi

nice kitchen

the location was next to a quite noisy road. the kitchen was not very clean and in need of tlc.

of the kitchen stuff (like mugs and dishes) could have been a bit more clean

the kitchen really needs a deep clean, the sink area, utensils, glasses, pots and fridge were all dirty

noisy road, heavy traffic. the accessories (e.g. kitchen/batth) might need modernization.

place to stay , from the lovely room to the traditional bar & restaurant

the bar and dining area is really quirky and cosy

excellent staff,lovely room, wonderful breakfast.

buzz the bar restaurant exceeded our expectations the food and staff could not have been better

cooked breakfast doesn't start until 9.30. continental breakfast in room was excellent though.

breakfast lovely too

either way it would even have been too cold for my kids

was amazing beautiful and fun for family . kids loved it

staff was very accommodating with early check in that was needed for local wedding.

excellent dinner and breakfast

the breakfast was excellent

the pool is beautiful, the changing rooms are clean

special thanks to rumi at the spa for an excellent massage… i’ll be back

excellent vegan breakfast! staff were friendly, professional and accomodating

amazing for kids . fantastic

breathtaking views - amazing breakfast - cosy pub - friendly staff - gorgeous room - bathroom was super comfortable with a big

lovely location, friendly staff, nice food, easy parking, nice comfortable rooms.

staff, location, breakfast

staff was very friendly and breakfast was great

nice quiet location. clean and tidy facilities all round. breakfast in the morning was spot on.

very limited bar and lounge space inside the hotel.

the grounds are large and beautiful and we had a good experience of two meals from room service

our room was onlooking the garden and was very spacious and clean

to find beds beside the pool

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

definitely coming back again-might even let the kids into our little secret place and bring them too

a bit of a nuisance and it would be helpful to have more toilet roll, particularly as we had 2 kids with us

lovely staff, quirky building,brilliant location, no problem parking, nice garden

gin bar and bar keepers and staff,cosy corners

garden, the comfortable room, the swimming pool (the kids love it), great and friendly breakfasts and location near bradford on avon which is a super

bar man was super charismatic and funny

to instruct people that gin in decanter in room is free if you buy tonic from the bar but if you don’t they charge you £9 a shot of gin

check in is always straight forwards and breakfast and dinner is always a pleasure and excellent

well spoken, knowledgeable and passionate about the place, we spoke to everyone from the friendly bar man to the hard working chamber lady and they were all very nice

breakfast was outstanding. the bed was very comfy.

food was fantastic , had both evening meal and breakfast.

cosy bar and good food at reasonable prices

was excellent equal distance between bristol, bath and chepstow, breakfast was great and delivered with speed and accuracy, evening meals in the attached pub where

the evening meal we had in the restaurant was delicious and there was a very good selection for breakfast

breakfast 1st class all staff were very friendly and helpful

breakfast

superb dinner and great breakfast

use of ev charging point

we had a lovely stay and all food from the restaurant was excellent, well stocked bar and a good wine list, if you are looking for a peaceful place to drink a glass of wine in a

prefer a bit more choice on the bar snacks and would have appreciated a fan in the room during the hot weather

friendly atmosphere helpful staff lovely bar downstairs

the pub and bar area has a great atmosphere and the room was perfect

breakfast in the morning was pretty amazing too and the chef was very chatty and friendly

liked that the rooms could be reached from a separate external door without going through the bar or restaurant

the bar was amazing, the picture of a traditional english pub

nice bright single room, lots of free parking, good size gym and big swimming pool open

wifi was included, found the password in a bedside drawer and some interesting info on the building

family run and lovely breakfast

nice grounds and the kids had loads of fun in the pool and jacuzzi

couldn't connect to wifi

family bedroom was very exciting (kids loved sleeping in the attic area

ours was a duplex room with two single beds at the top for the kids and a double bed down below

considering we had been travelling for over 4 hours and had 3 tired kids we were made to feel relaxed and comfortable straight away

charming country inn with a lovely cosy bar serving beautiful local ales

lights in kids room didn't work

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

bar service was slow

the service for breakfast was a little slow but hardly took away from the experience.

visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

is located in a golf club about 100 meters away and dinner serving finishes at 8 pm although a bar stays open late

still old, no bar or restaurant in building

value for money. free rain of house and facilities with an honesty bar for refreshments.

relaxed atmosphere honesty bar brilliant and staff very friendly.

beautiful grounds, lovely old house and a comfortable room. the honesty bar was a nice touch.

on arrival one could feel a very warm atmosphere both in the bar / restaurant and in the garden area where we enjoyed our meal

the bar was typically well stocked

was on day of arrival we were desperate for a meal when we arrived but had to go elsewhere as bar and restaurant closed due to private party until 6

we had a couple of drinks in the bar after our party, and the staff were all really friendly and a pleasure to speak with

including two full-sized golf bags

very modern, although we spent minimal time it was enough for us to want to re book and take the kids on a little break

breakfast was so good, generously sized and good quality food

terrific breakfast

the bar is lively and friendly, shout out to eve and the chef gareth for going above and beyond for a

hostess and the bar staff were all great too

all of it really excellent pool grounds were well kept the building itself was a picture

location, beautiful grounds with some stunning trees, a warm welcome, and a comfortable bar area with log fire for pre-dinner drinks

when we arrived and checked in there was no space left for dinner so out choices were either room service or going out

location for us was good and ideal as we had a vintage car on a trailer so parking was easy

stayed 3 nights, i found breakfast choices scarce, shower poor, wifi slow, windows single glazed, heating not steady, it turns off between 3-7am and it gets very

golf course def will get some play next trip

in fact we almost didn't book because of the relationship with the golf club, half expecting it to be overrun by loud obnoxious golfers but to our delight it was

helpful staff without being intrusive both at hotel and golf club large comfortable room to accommodate us and our dog

food was outstanding and the 'gin' bar was a real experience

a special mention must go to the bar staff - brilliant