hotel could renovate the old pool area with a garden or outdoor picnic area instead of just a concreted in old pool

the pool.

we were told that the pool was open when i made online reservations and they had offered a continental breakfast

wi-fi was not working. pool was empty. no carpet on floor.

the lady who checked us in was very nice and my children enjoyed the swimming pool.

the room was amazing. it was quite when sleeping. the sky bar was excellent.

kids liked the snack bar and the breakfast menu

nice and clean! they also have a very unique bar you can view the sky from sitting in the inside

inside pool was freezing so only got to get in the hot tub but other than that, no complaints

the location the pool area the environment the energy i encountered from each staff member

breakfast was good

breakfast was good. staff need to cook eggs properly. way to hard.

pool was closed

the gym was easily accessible and well kept

pool was nice and clean and the room was clean and comfortable

cleanliness, the staff was very courteous, i definitely will return, the pool was beautiful the rooms very very nice and clean

alone with two kids is no easy feat

in the parking lot there were some shady people that made me feel uneasy

the breakfast is good and they always have hot coffee which my husband enjoys

the breakfast consisted of burned eggs, stale cereal and kids yogurt

this hotel is top notch!!! staff is always friendly. breakfast is great!!! a full breakfast.

the pool was closed when we arrived due to no one using it but the lady at the front desk gladly opened

my daughter loved the pool

it was clean and well kept, the pool was closed, but otherwise very nice

was the best it was also clean except the floor i bought cleaner and cleaned myself but very good breakfast was

the property even compensated an early check in for me

late check out and i can stay in the same room ea wk i stay

property was meticulously maintained and the breakfast was delicious.

everything was clean and comfortable and i had a wonderful breakfast and everybody was very friendly

room was convienantly located near the pool and laundry room

great breakfast choices. nice pool.

sanitary wipes in fitness room

pool, hot tub & fitness center were closed for renovations

the fitness center was small but efficiently put together

we used the pool and fitness area and were very well pleased

decent breakfast included

was not crazy over the breakfast that was offered. when else where for breakfast.

not much of breakfast food. muffins and cereal. but it is a very nice place to stay

good service, greay breakfast

could use more breakfast

like that my early check in was honored my suite was not cleaned upon arrival and he promptly called someone to

nice place but a little short on breakfast choices

for breakfast there was only fruit and yogurt you know like to go stuff

the coffee and breakfast was good for on the go. good location close to everything.

they didn't have a hot breakfast.

pool closed, gym closed, bathtub was stained, room smelled of a strong disinfectant.

pool was closed

gym was out of order ud83eudd7a

from previous stays were lacking or closed,ie: gym, pool, lobby coffee+ cookies, quality of breakfast

the breakfast and area was inviting despite it was carry out, but we'll prepared for covid-19 measures

good breakfast and helpful staff.

we didn't use the pool but it looked like it would be lovely

i did like the parking , and the fact that we had a walk out door to the parking lot

wifi was not that

great breakfast. very clean facilities.

the pool was closed

the studio kitchen, your own private balcony, good size bathroom spacious bedroom..

it was inexpensive and they have a pool.

the pool was shut down while i was there

replacement towels told us they were out pool has no steps only a ladder breakfast was very minimal but staff was

no pool

door was broken, there was no wifi, no ice machine, no pool, i didn’t even check the so-called fitness room lol, the ac/heater was noisy, homeless people in and around property, the motel reeked

came solely for the fitness room which bookings

crawling in hallway, pool was not operational, no washer/dryer available ( we had to find a local laundry

has all the amenities(fridge, microwave )and includes breakfast

clean modern rooms, affordable price and free breakfast.

breakfast was good

breakfast

the comfort, beautiful clean room and great hot breakfast. everyone was friendly as well.

breakfast area could have provided a little more to choose. i don't remember there being yogurt.

continental breakfast in the morning was really nice

very cheap and good value for the money. comfortable bed, hot shower, decent room and breakfast.

breakfast not very good. needed more options.

staff was friendly! room was clean! and the breakfast was great!

the breakfast was a little sparse.

i did not request room service, but asked for towels

i wish there was one more laundry room or another washer and dryer

they're in the middle of a remodel; slight mess in halls and crowded parking lot due to dumpsters

comfortable bed, great breakfast, nice gym

love the pool area.

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

the pool was closed the whole time of my stay

room wasnt good cleaned the 1st time. pool water was green.

breakfast was reasonable for the price

breakfast was wonderful and the hospitality we received from david was even better

breakfast was cold.

pool time

nice breakfast

staff at the breakfast bar was very welcoming & friendly

keep the pool open and well maintained

good breakfast, great customer service!

breakfast did not have many peanut free options and the staff were unsure, but they were friendly

lady and lady who does breakfast went out of their way to make this trip most enjoyable

outdoor pool was a plus

the staff and the wash room for laundry

i love that they have a bar & a open kitchen on site!

my room was over priced and the restaurant and bar wasn't open and you had to pay for breakfast

nice pool and great breakfast service.

pool was closed - very disappointing

great location with excellent service with a wonderful breakfast buffet

early check, late check out, very accommodating

the beds we comfortable, the breakfast was delicious.

teri the breakfast attendant has the softest and sweetest voice

the kitchen was very useful and the large shower.

complimentary breakfast was not very well thought out only hot water and package grits we ate at a near by

didn't see anything about any free breakfast once i got to the hotel i just saw the vending machines

my studio room with the kitchen

the room was very nice clean and big. full fridge. washers and dryers and a gym.

our room smelled horrible, like wet filthy carpet and the gym

i like the lobby, breakfast options, quick elevators, pool although closed for this stay, convenience of the highway, gas and food

the breakfast was good and they did have a variety to eat to include grits's

the breakfast was great.

the room was set up nice, my kids and i enjoyed our stay

the indoor pool

i wish that the pool and the fitness center was opened but, i understand that it was not due to

would have preferred if breakfast was available

and hampton do have a full breakfast bar just like the holiday inn does

breakfast was excellent

the breakfast had a lot of options, and everything we had was tasty

we had ing we needed with kitchen and living area.

the pool was very clean, and we had it all to ourselves

everything .the free guest laundry was so helpful.

the gym is fabulous, they even had dumbbells of all weights from 5 to 50lb

the breakfast in the morning is lacking

location, breakfast

no hot breakfast, no coffee in room

breakfast was just ok

love a free breakfast

gym fitness area, a surprisingly quiet atmosphere

hc room faced parking w high lights, which faced us as we tried to sleep night shield broke with electrical cable

clean -well kept no carpet very comfortable beds dog friendly breakfast was great

too many kids

the kids really enjoyed the pool table and the big screen television, and the fitness room

pool very clean

the pool and spa were well maintained

very clean and had a nice lobby and eating area. breakfast was very good.

bed was comfortable and the breakfast was excellent. my family loved the pool.

staff that worked the breakfast september 5th (young beautiful black lady) ,she had a really bad attitude,just because

breakfast great

room was great! loved the mini kitchen.

full kitchen with dishes and silverware (perfect for families) and they allow pets

no bathtub for the kids

fitness room was excellent! overall cleanliness and friendly staff was fantastic!

more gym equipment.

they were loud and we were trying to get our kids to sleep

pool is nice

site needs updating- no mention of pet fee on web- site

later breakfast

both bar and restaurant close too soon

there was a bar and restaurant, and another eatery on the property

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the restaurant

staff in the restaurant and bar was rude they acted like we didn't belong there we were ignored several times and we chose to

ambience, the friendly staff from the front door, was amazing and the bar experience was so refreshing and relaxing we definitely will be back

hot breakfast

was rude was not allowed a late check out had to wait on ride outside n heat pool was closed down air conditioner was not very

the breakfast area is very small but the food smelled

the breakfast was fine. the staff was friendly.

breakfast and late check out.

i liked everything.. but the pool could stay open later

really liked the fact that they had a bar up front where you could order food and drink

the pool is terrible

indoor heated pool

had a bar area for our work crew to meet after hours

i wish the pool was indoors.

liked how great the staff was, the pool, the gym, and even the breakfast

the breakfast and hotel location were both perks for my family's stay.

breakfast included

room was great, very comfortable, staff was very friendly, and the breakfast was really good

good, just wish the pool was clean

pool didn’t work

the pool wasn't clean.

the pool area was closed. need more vending machines 24 hrs

the downside: the pool water was filthy

was nice that there was an indoor pool but the chlorine was so strong you couldn't enjoy the pool

also had to have reservation to get in the pool for just a hour

the only thing was to much chorline in the pool

i would have liked to have cereal and milk in the breakfast items

breakfast was good

kids loved the pool gym was nicely put together and the staff was all very welcoming

this time the pool and hot tub was dirty

pool and snack shack

big party going on and kids running in the halls

staff seemed to get rude whenever people would have to come and ask for towels when needed at the pool

the laundry area is out of

staff one first was slightly condescending, pool are unkempt

i would not allow my kids to even sit on them

pool was not open even though it appeared ready to be used and it was hot as you know where

no indoor pool. tv was a little outdated.

was surprised to learn they had a gym

breakfast want much but you can make your own belgium waffle cereal and fruit

breakfast ok. ice machine not working second day.

no oj for breakfast. lol

adequate except as noted below, the breakfast was better than many.

the breakfast was very good!

enjoyed the day very clean great breakfast would definitely return

location, breakfast, employees

very clean and decent breakfast.

breakfast and location were great

loved the size of the room. staff was very friendly and accommodating. breakfast was enjoyable.

brianna at the front desk was wonderful, also the lady that was taking care of the continental breakfast

the breakfast was real good, location was good

pool area is nice even tho we didn't get in

the pool was too cold for us to use like we had hoped.

best of all there is no pet fee

laundry room available

liked the easy access off the freeway, they also had a laundry room

they had somewhere to your personal laundry, clean room.

the pool was clean but needed cleaned again and was super

breakfast was adaquate

they had a nice breakfast, i chose a waffle and an apple

smoking rooms pool

pancake any kind of breakfast would have been good but didn't have nothing but a hot cup of

breakfast was good and convenient!

pool heater was broken, kids were disappointed

breakfast was great n location is great

the water was freezing and my kids could not enjoy it which was the whole reason for choosing this hotel

kids loved the indoor swimming pool!!

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

we booked the room thinking we would be able to use the pool and it was not open

pool,outdoor and indoor seating area. food was good.

pool was really nice! the room was clean. the bed was amazing!

the pool was close, and it was extremely hot that day.

it was also a bar there so it was really no need to leave the hotel

great room and service! after bring at carowinds for the day the bar was perfect!

family with multiple kids appeared to be having a party occupied the pool for hours so my family wasn't able to use

breakfast was good

i loved how clean the hotel was and the view the kids had to carowinds

also having the pool close for

the pool was not available

my daughter liked the gym

breakfast bar wasn't stocked because truck didn't come

ice machine not working on my floor so i had to travel to a lower floor. bar not open in lobby.

no breakfast, despite the fact that the confirmation stated breakfast was included.

breakfast

no morning breakfast

breakfast was 'grab and go' which meant by the time we arrived, there was only one muffin left as

near waffle house for breakfast checked in easy and fast the guy was really nice

the staff was amazing! the room smelled clean and looked amazing! the breakfast was great!!

i enjoyed the breakfast and pool table in the lobby area

clean, dedicated to the continued health and safety of guests and staff from covid-19, breakfast was great, the soaps and shampoo/conditioner smelled super good and were great quality (i

pancakes and gym

had the gym, pool table, water and refillable water machine

enjoyed the room, hotel location, pool and breakfast

the fact that the pool was not open yet.

the staff was great & the breakfast was amazing!

i loved the full kitchen which had all of the necessary appliances however it was very small

the rooms were equipped with a full kitchen dishwasher everything we needed !

pool was closed.

breakfast exceeded expectations and check-in was great with a friendly face

very nice hotel but was a little disappointed when we asked what the pool hours were, staff stated the pool was green so it was

pool was outside and it was rainy

the pool was not suitable for my grandkids and i to get in . the staff advised me of that

it had a small pool

the pool was open.

small pool .

there is a bar in the lobby that you can order food from

very clean neat and convient everything is right around u the movies the bar everything is walking

loved the reception and the complimentary breakfast

the suite was nice, the bar and the restaurant

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

the breakfast was outstanding. the building was very clean.

complimentary breakfast and bar drinks for each night i was there

good staff, excellent christmas decorating, very good breakfast

loved the pool and sitting outside lounge area

there is an adequate fitness room and a laundry (which wasn’t working last time i was there but i believe was working this time)

breakfast was amazing

breakfast was good during our stay and staff was pleasant and helpful

the breakfast consisted of this brown watery looking stuff that was supposed to be coffee no good and

loud trucks in parking lot

felt safe. nice breakfast.

the lady that checked me in..and it was the only hotel with a pool open...

the parking and the receptionist

huge rooms, good breakfast

it had the kitchenette, real dishes and silverware, even had a toaster

very large room with kitchenette, good choices for breakfast, easy access to highways.

hotel, clean, great breakfast, friendly staff, highly recommended

not very friendly staff- not rude just not engaging. breakfast good

staff was polite and the pool was nice

breakfast was decent and included and the gym is beautiful and clean and everything works

convenient, clean, great staff, breakfast

all other room clean breakfast good

staff was friendly and helpful accommodating both an early check in and late checkout

breakfast

the rooms are always really clean and the breakfast is delicious.

friendly staff, good breakfast, and our kids loved the pool

pool was not available

really made me super grumpy that we had paid for everything up front - as my kids were staying before their school check-in, and then on checkout there was a big argument about

i can’t wait until you are able to serve a hot breakfast again

comfortable room. good breakfast.

pool was fun

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

from sc for my birthday room was clean big and was all around amazing a lil disappointed the pool was outside but other than that we will be back

outstanding service and free breakfast

the hotel also had a gym and hot tub with an indoor/outdoor pool

they even gave me and my partner 2 free beverages each from the bar upon arrival

room was really clean also nice and the hotel service was awesome,the breakfast and dinner buffet is amazing i would definitely recommend plus can't beat the hot tub and

the free buffet and pool and especially the late check out ( 1 hr) that i needed because family used the pool in the am and needed to wash off

the pool was good

the breakfast food and coffee

the breakfast was great, would stay here again

the pool wasnt very clean, the services at the hotel could be explained better

breakfast was better than expected

pool was locked and the hallways were stink from trash

have pool towels available

room service n pool

i would have loved for the pool to have been opened, we were looking forward to that

the property was clean, the bed was comfortable. i loved having the kitchen area.

made accomodations for a working mom and kids including a baby

breakfast was good and the bed was comfty. will stay again

the breakfast was great. the staff was pleasant. the rooms were spacious and comfortable

rooms, staff was great, very patient with the kids, went out of their way to take care of us and be

the nosey kids....lol

the pool was nice and warm in the breakfast was great

was super friendly and helpful, and the breakfast was great

the gym is hot and no a/c. the pool is only 4 fts deep.

the hotel is new and nice, the room is spacious, breakfast was exceptionally good,

breakfast

the breakfast

breakfast was fine and so was the location

i prefer more breakfast choices.

the breakfast needs to add fruit. nothing much to dislike about the place,

no full breakfast.

was nice, they allowed late check out at no cost

& clean, spacious room, comfortable bed, & a lot of things to do such as the pool, weight room

breakfast

the restaurant/sports bar

everyone was extremely nice and helpful the shuttle was very convenient

the simple gym. the bright lobby. comfortable room with guest/visitor lounge.

thing i didn’t like was the wait at breakfast and wish the bar was open more throughout the

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

the pool was unexpectedly closed

shuttle to airport fresh warm cookies quiet room food available onsite tea and coffee in lobby in

had a bar and restaurant at hotel

the price was great, the hotel has an airport shuttle which saved about $25 taxi ride each way

i was told a shuttle would still be available but when i called it was done by 11 pm so i had to take a taxi

the shuttle driver made an extra trip for us to the drug store for cough medicine

great location and prompt quick shuttle

the driver of the shuttle on the afternoon we arrived was a lovely man and so kind

the full kitchen and the peaceful location.

the property was clean and oatmeal was at breakfast

breakfast was cold only selection was orange juice carton juice machine was not on no hot breakfast

i like that there is outside seating for everyone and it s not just in the pool area

the location was good. the kitchen was large

guests can enjoy a wonderful view of the pool and fire pit area, ideal for relaxing or socializing while grabbing a bite during social hour

loved the bar and lobby area

would have used the pool if it was enclosed

like locals may have been hanging out playing pool in lobby

the bar tender was very personal and great to talk to

the airport very early and caught the first shuttle back to the airport so we did not get to eat breakfast at the hotel

the breakfast had a good variety of hot and cold foods

gym was minimal

plates and bowls at breakfast were funky

the breakfast bar was great and the staff was excellent.

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

shuttle driver graciously drove me to remote avis location because clt was closed above and beyond

he thought i stole a tv when it actually was my tv that i bought to the hotel in order for kids to be able to play there video games

airport shuttle was difficult

very clean , convenient options as far as restaurant and bar area, gym and swimming pool

plane delayed overnight. easy booking. shuttle to hotel provided

comfy big bed and fluffy pillows, outside pool top cool off when 97f!

was excellent but the orange juice was gross and the breakfast was a good selection but just ok

the shuttle service was great and the room was comfortable and big

breakfast pool. service. great room. very clean

about this place it has everything that i need if i could change something it would be the laundry using quarters only it should have an upgrade where you can use a debit

the kitchen

staff was friendly, room was clean, loved the kitchen area

i loved the price, bathroom, & the room kitchen

the convenience to our family, nice kitchen, bed was comfy.

roomy kitchen area as well

it has a kitchenette the pet fee is lower that other hotels.

laundry room only had 2 washers and 2 dryers

love this property everyone was friendly and everything was clean and good breakfast

best most welcoming hotel, very clean and breakfast is always hot and full

clean no problems staff where great front desk easy check in very polite laundry bed towels where clean and fluffy

the breakfast menu

laundry room is conveniently operated by credit cards. location is close to many businesses.

good breakfast and nice beds!

there weren't enough items to be a fully stocked kitchen, so we did have to buy several things

the breakfast was the bare minimal

the bar and sitting areas were nice

the newest of the property. the entertainment at the bar was nice. staff was very professional.

the gym on the 8th floor, overlooking charlotte is nice

staff at bar being inattentive

open bar and fire place

the kitchen is nice; 2

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

room was nice, especially if you are staying for a while, as it has a large kitchen

didn’t get clean towels only certain days was laundry day

place to stay full kitchen

everything was new and there was a decent gym

breakfast was good

lots of things to do (pool, gym, pool table) though we didn’t utilize any of it this trip, my family is looking forward to

this hotel is very modern and fun to stay in. the pool was warm and breakfast was good.

room and the breakfast