always clean & friendly staff husband enjoys the breakfast

it said it had a kitchen i paid for the kitchen and there was no stove

we liked the space to stretch out. the kitchen was great. the couch was nice for watching tv

i liked the fitness room!

the staff was very friendly and the breakfast was on point

there is an adequate fitness room and a laundry (which wasn’t working last time i was there but i believe was working this time)

breakfast was great as was the staff

good staff, excellent christmas decorating, very good breakfast

breakfast was good during our stay and staff was pleasant and helpful

staff always nice, breakfast is good, pool is comfortable.

all other room clean breakfast good

staff was polite and the pool was nice

breakfast could have been better.

didn't have any vegan choices for breakfast.

room, location, breakfast

the rooms are always really clean and the breakfast is delicious.

i really liked that there was a continental breakfast available to help with meals for my kids.

staff were so friendly. breakfast buffet was excellent

the pool was nice

the bed was super-comfy, the a/c worked well, the room-darkening shades were great, the outdoor pool was fantastic, and they held our room when we had a very late arrival (5 am) because of an

heater to pool was broken and water very cold ud83eudd76 unable to use the pool

my daughter turned 15 and they let her and her friends stay longer in the poolud83eudd70

the on-site bar wasn’t open, but many nearby.

had a bar area for our work crew to meet after hours

indoor pool and gym

how close it was to the airport and the complementary shuttle back and forth to the airport

shuttle option. very friendly & helpful driver & front desk team.

the room and gym were excellent

nice gym. lovely hotel. very clean. friendly staff.

the indoor pool was great. bed was comfortable.

very good breakfast not just continental

the breakfast could have been better, but it was decent for continental.

the free breakfast was a great amenity, but maybe lacking in quality of food.

breakfast was delicious, staff was welcoming, knowledgeable and nice !!!

the breakfast buffet was very good

to the airport, shuttle that runs until 1:00 am, pleasant shuttle driver for 12:30 am pickup, pleasant desk clerk,

equipment in fitness room was badly maintained

guess the breakfast is adequate but it is challenging for non pork eaters

airport shuttle

breakfast w food supplied by (i think) sysco, was flat pre-prepared eggs and no bacon and greasy

very quiet, considering its so close to airport. good breakfast sandwich.

love that the pool was opened, i love the fitness room, i loved the access to coffee all day and night, i loved

everything from the gym, front desk, to the size of the room was amazing.

was a full kitchen but it didn't seem like there way anywhere close to buy food (expect for the small

i love the fitness room, i loved the access to coffee all day and night, i loved the equipped kitchen in the rooms, i especially loved the walk in showers

free shuttle to and from the airport

breakfast was a pleasant surprise

glad they have a shuttle bus it is was great to use.

do not offer free breakfast like booking

shuttle efficient as an airport hotel should be

free breakfast and cordial , friendly staff.

the location was suitable for me. the breakfast was good.staff was friendly and helpful

everything. except for tricked on the breakfast stuff. just coffee at the moment which was fine

of check out we went in at 9:08 and open the door and it was a different guy we look over at the breakfast area and he rudely said it's closed

bed was very comfortable. breakfast was unsatisfactory. water pressure was very good.

close to the airport via shuttle. ease of checking in and out.

carpeting stained, walls not very clean, gym very grim

the breakfast was great

laundry in the building

i always saw house keeping cleaning. i liked the laundry and gym facilities

no shuttle time after i booked and called for the shuttle service they only worked for a few hours

friendly staff clean room great shuttle driver

the room was clean, staff friendly and the shuttle service was on point.

good price and free airport shuttle.

being able to lie down after traveling with two kids

pool,outdoor and indoor seating area. food was good.

we booked the room thinking we would be able to use the pool and it was not open

pool was really nice! the room was clean. the bed was amazing!

pool, breakfast

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

snooping and taking pictures of kids and saying they( looked) like they were getting ready to knock on other guests doors

staff unfolded & made the sofa bed so me & my kids wouldn't have to mess with it

laundry room a plus

the pool was my hi light i'm an amputee n i could participate with the kids at the

hotel was clean, comfortable beds, friendly & helpful staff, great breakfast every morning, staff goes above and beyond to help in anyway

everything was good. kids can't wait to visit again

the breakfast area was really small.

is not the hotels fault that the pool and gym were closed due to the pandemic

hotel offered great valentine for the price paid including free breakfast, indoor pool, and comfortable rooms

breakfast was good

breakfast was great, convenient location right off the highway, nice pool open until 10pm.

no interaction with my kids or me

we plan to stay here in the future when we visit our kids

pool closed,

kids running up and

the kitchenette counter had some kind of sauce on it, the carpet had visible debris, and the gap

nice staff , great breakfast

the beds were comfortable and my kids enjoyed the pool

the room was clean and the pool was great for the kids too. big breakfast room

the staff, the room was clean, the beds were comfortable and the pool the kids loved it

breakfast was better than expected rooms were well maintained.

breakfast was a bit better than average for it included sausage gravy

breakfast and late check out.

the room was very clean and neat. breakfast was good.

the breakfast area is very small but the food smelled

the gym was very clean and had up to date equipment that wasn’t run down

no breakfast

booked on here with “breakfast included” but when i checked with the front desk they said it wasn’t

comfortable bed, pool and hot tub and gym available

my kids love that the pool is indoors and are able to swim any time of the year

nothing parking maybe

kids were in the lobby without shirts on during checkout

free wifi worked well enough to watch youtube and listen to music

be good to have some eggs, sausage and bacon with breakfast

i caught up on my laundry, the area was small but tidy and cheap to wash and the washers and dryer work very good

i was able to do late check out with ease

the breakfast was perfect

better times for breakfast and more options to choose from.

the breakfast. i was expecting more... like scrambled eggs and bacon. very disappointed.

breakfast

initial website said no charge for pets but i was charged a $25 pet fee for having a dog

breakfast included prepared cheese omelettes and sausage, pancakes, fresh yogurt, etc

the room and the breakfast was exceptional

breakfast and location were great

the design of the room. the shower was incredible. great breakfast options.

breakfast was excellent. it was the best i've ever had at hotels offering free breakfasts.

to check in at midnight, shuttle picked me up at the airport, extremely friendly staff, extremely helpful staff, very very

transparency about things like room service not being available for several hours during the day

both pool and hot tub were closed

amazing and helpful, beautiful lobby and room decor, starbucks coffee in room, frig in room, shuttle service very prompt, good drinks at the bar

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

breakfast was great n location is great

breakfast was good, with many selections for hot (eggs, bacon sausage, waffles

was amazing and the staff was so friendly the free breakfast was outstanding more then i expected i will definitely stay

clean, yummy breakfast and at a great price!

kids loved the indoor swimming pool!!

gym was lacking

spacious room, indoor pool and hot breakfast

breakfast was hot and ready between 6-10a, staff greeted with a smile

hot breakfast, free internet, and free parking

gym has no weights for exercise and the gym room itself felt cramped

the laundry room

brilliant wifi

nice staff quite location great wifi

breakfast was provided, and good

5 star level, with clean cozy room with fridge, microwave and a large table, and with spacious breakfast area in lobby

trouble understanding the employees in both check-in and breakfast room

free shuttle service to and from the airport

the breakfast wasn’t good

to airport and the shuttle service

clean and efficient. excellent free breakfast. all staff friendly and helpful

the rate, the great hot breakfast and shuttle to the airport

the hot breakfast was the icing on the cake

location, free wifi, great free breakfast, clean rooms with comfortable beds, what more could you want

the pool was unexpectedly closed

there was a reasonable gym and a small pool, but i didn't swim

wait at the bar to get food took a very long time

swimming pool not open cookies not available no restaurant close

room, lovely lobby and hotel restaurant, great food, good price for breakfast, free airport shuttle, which was critical for me

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

i wouldn’t recommend this place to anyone, especially families with little kids or females traveling alone

it was very close to the airport and shuttle service was amazing

the kids loved, the waterpark.

the shuttle service to the airport was exceptional

the gym was very dirty. breakfast was ok - not great.

nice bar and restaurant on the premises

i had to uber eats with my kids for 7 nights due to the restaurant being closed

kids enjoyed pool

was great and very helpful, including offering to take us to a local restaurant with the hotel shuttle

airport shuttle, easy checking, pantry at front desk for wine or beer. clean, safe feeling

spacious rooms and connection to tru hotel with pool table.

friendly people, clean with everything needed in the room, spot on shuttle service, nice workout room

love the shuttle service and $10/day parking

the bar closed early for a friday night

no bar option, no food option.

having a pool table inside the lobby

gym was much better than most hotels, the pool table was a great addition, and tge goodies for sale

complimentary 24 hour airport shuttle

only shower gels no bar soaps, but a very small thing

the gym was outstanding and wasn’t solely cardio machines, but actually had weights

also lazarus, shuttle guy, we’re accommodating at 4 am and even though breakfast didn’t open until 6:30, desk

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

a morning flight to catch possibly have yogurt and fruit available for those needing the 7 am shuttle

we didn't get to enjoy the breakfast since we had a 4:30 am scheduled departure time - but the shuttle driver had the coffee

room and staff, bar was nice as was breakfast

fact that the hotels gym remained open 24 houses and that it was actually open along with the pool

shuttle was quick to pick us up and super fast to get us to the hotel

they figured out how you give a decent safe breakfast

the airport shuttle always nice

didn’t eat breakfast but i looked great.!

my kids got to swim until 10pm and you didn't have to make a reservation.

00 for adults and 13 for kids

great gym and pool also

gym was small and ok the location is literally a middle of no-where the hotel is asking guests to

the key cards didn't work half of the time, didn't work at all at the pool so had to get someone to let us in

nice staff, especially in the evening. very clean. good fitness facility.

would have used the pool if it was enclosed

loved the bar and lobby area

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

nice hotel, friendly staff, comfortable bed, nice rooms, love the fire pit, bar, and pool table

the room was great, i asked for an early check in and they accommodated me and my friend

i like the breakfast. staff was very friendly and helpful.

the location , breakfast and gym

no indoor pool and pool outside was to narrow

breakfast

pool was closed.

that the pool was not open as the kids were excited to come back from the baseball field all day and get in

pool was outside and it was rainy

free parking & the great breakfast included is great as well

the pool was out of service.

the shuttle driver made an extra trip for us to the drug store for cough medicine

i was told a shuttle would still be available but when i called it was done by 11 pm so i had to take a taxi

no free shuttle to airport as advertised.

missing the hot breakfast

great location and prompt quick shuttle

or at least the booking website advertised as having a rooftop lounge it does not and a heated pool it does not

new wifi system requires you to login every two hours, is very slow, and simply annoying waste of time

breakfast was minimal, but only due to covid

great breakfast great facility. very clean and comfortable

con, biscuits, grits, etc

both bar and restaurant close too soon

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the restaurant

there was a bar and restaurant, and another eatery on the property

was thursday, so the restaurant and bar close earlier than one might like

ambience, the friendly staff from the front door, was amazing and the bar experience was so refreshing and relaxing we definitely will be back

the property even compensated an early check in for me

pool was closed

pool didn’t work

breakfast, pool, exterior appearance

good, just wish the pool was clean

the pool wasn't clean.

they had a nice breakfast, i chose a waffle and an apple

pool was green

updated breakfast

everything. nice staff. laundry on site.

breakfast was cleaned up by 9

they had somewhere to your personal laundry, clean room.

laundry room available

best of all there is no pet fee

liked the easy access off the freeway, they also had a laundry room

delicious breakfast

indoor pool for our grandkids to play

breakfast, and location was awsome.

great grand daughters, ages 3 and 5 were with us and would have literally lived in the pool, every minute was

a warm inviting atmosphere, very clean, nice indoor pool, & great comfortable rooms.

lids everything was stocked and cleaned, while my husband and i waited for our room were played pool which was very nice, the room was clean the kitchenette was clean bathroom was clean no

we really enoyed breakfast as there was a staff making fresh omelete

kitchen was stocked

breakfast was good

the shuttle drivers were my favorite

gym was subpar

the hotel also lacked shampoo and no longer sold laundry soap, even though it was advertised

due to the covid-19 virus there was no breakfast

jacuzzi was not working very well and gym has only 4 equipment

better breakfast selection

it was nice to have the shuttle to the airport and billy graham library

full breakfast bar all other amenities room size

shuttles time. especially the morning hoursud83dude1eud83dude1eud83dude1eud83dude1eud83dude1e

explaining the events that take place at the embassy suites like happy hour, breakfast, ordering room service, and check-out

pool was a little on the cold side however it was november

the rooms were equipped with a full kitchen dishwasher everything we needed !

we did not eat the breakfast due to our special diet.

pool area was small

the breakfast was nice

i loved the full kitchen which had all of the necessary appliances however it was very small

gym

breakfast, coffee and tea

free parking, free gym, no smoking, always complementary coffee, tea and water, a little market with everything you

the only suggestion i have is i wish breakfast could be extended until 10:00 or 10:30.

had the gym, pool table, water and refillable water machine

it was a plus that the pool was open

pool closes at 10 p

the bar wasn't open

there is a bar in the lobby that you can order food from

the bar and restaurant was closed.

the breakfast is amazing!

the suite was nice, the bar and the restaurant

breakfast and rooms were spacious

nice atmosphere. the kids really enjoyed the pool. and we (adults) enjoyed the breakfast.

they accommodated my request for an early check in

it was super clean and really classy. super nice staff and a really clean pool outside!

ordered room service food was delicious and staff was excellent

the wifi was the worst part of my stay

the price, the location and the parking

the one thing i didn t like is that they re very strict on late check out

friendly staff, glad there was a gym ( though very limited)

kind and attentive staff all 4 that i interacted with and the shuttle drivers as well all three of them

close to the airport shuttle works great

staff, knew how to do their jobs, shuttle driver showed up on time, clean facility, bar/restaurant open

convenient location to the airport. airport shuttle available.

very friendly and helpful, particularly the ladies that checked me in/out, and both of the shuttle drivers

loved the inside set up with bar grill with nice comfortable lounge area

the shuttle to the airport was really convenient

gym was big and spacious. lobby was comfortable

reception was great and so were the shuttle drivers. i'm very happy that i chose to stay there.

it was a beautiful hotel, with comfortable beds and great shower and kitchen area

ppose to go until

the pool which we didn t get to enjoy or indulge into , which sucks but

and pictures made it seem hotel had fire pit and large outdoor seating

clean rooms, full kitchen in each room

lots of things to do (pool, gym, pool table) though we didn’t utilize any of it this trip, my family is looking forward to

breakfast, not so good.

pool table

i loved the gym, riding a peloton and how safe everything was

this hotel is very modern and fun to stay in. the pool was warm and breakfast was good.

i liked the gym and the breakfast

another key for the gym

boys loved the gym

there is a gym

the bed, the breakfast, the room was super clean and checkout it at noon instead of 11

breakfast - no fresh fruit and frozen/microwaveable egg dishes were not appealing.

there were no amenities available like the pool, the gym, etc

indoor pool kitchen in room

didn't like how there wasn't a lot of options for the continental breakfast

nothing was available because everything was closed pool, gym

pool wasn't open and also i didn't like that there wasn't any breakfast just bags breakfast and the covid had lift in north carolina we should get real breakfast

breakfast should have more choices

this was not a safe area for a single mom with kids

clean room, breakfast, no bugs, and friendly staff.

the place smelled like weed and there was people outside begging for money with kids.

didn’t like the breakfast. only had 1 meat option. could add a waffle maker.

the breakfast should have had more options and not just eggs. overall will definitely be back!

breakfast could have been improved, and the beds were too hard

breakfast was basic but worthwhile

room was clean and comfortable. breakfast and coffee was very good

shuttle from the airport stops at 11pm, so i had to find another ride to the hotel when my flight

our shuttle drivers were extremely helpful

i wish the pool was open a little longer

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

the pool was closed

about this place it has everything that i need if i could change something it would be the laundry using quarters only it should have an upgrade where you can use a debit

shuttle

no breakfast, no gym facilities

to have breakfast included in the price - plenty of choice - fresh fruit, cereals and muffins as well as

the parents who let their kids run amuck playing kickball

the only major issue we had was we stayed at this particular hotel because of the pool bar

to pay $14 for a buffet breakfast but it was fine for others not me

pool closed

with no room service during stay, having extra towels in room would have been helpful

the gym is poorly kept, the price of water in the rooms is exorbitant

breakfast was sausage patty and small cheese omelette - both were very bad

beds make a lot of noise and you can hear kids running or dancing above

they spoke with me and my 3 kids like we were family

excellent selection for breakfast!

pool was fun

thank you for late check out

outstanding service and free breakfast

we loved the pool & used the gym

i also really enjoyed the amenities, including the well-kept gym and the hot tub/pool area, which were perfect for unwinding

pool was very small but it did not ruin the stay

that they had a kitchen

place to stay full kitchen

the laundry facility.

absolutely not.... if you love to cook like me full kitchen as well as oven ud83dude03

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

very modern looking. very clean. staff very friendly and breakfast was awesome!

cleanliness, great shower supplies, ample space and great breakfast.

clean hot breakfast busy walking location!

decent fitness center

breakfast was awesome!

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive clean ones

healthy breakfast

*making sure we knew about free wifi n free breakfast ( eggs bacon sausage waffles fruit

it has a kitchenette the pet fee is lower that other hotels.

the breakfast was mostly carbs. but it was free so no worries.

given early check in, although management rescinded an earlier check in promise

shuttle wasn't marked for right hotel. said sleep inn on it. no early check in allowed.

free airport shuttle and hot breakfast the wyndham rocks

the ice was broken the majority of the vending machines were broken the pool was shut down the gym was shut down

i forgot to ask where i get the shuttle from the airport back to the hotel.

was nice, they allowed late check out at no cost

the pool was closed

clean and convenient work out facility great breakfast

the amenities despite the pandemic. the pool, breakfast and very clean

there were kids there playing soccer, the young lady at the desk make sure i had a good safe quiet

the next morning there was a great breakfast selection

no kitchen

pool was out

bathroom was very dirty, the kitchen was greasy (handles, backsplash, etc

very friendly check in. described property. nice pool and facilities.

the indoor atrium pool area was beautiful and spacious, giving the resort a tropical feel no matter the weather

my teenager said the free chocolate bar was horrible

i didn't get to eat breakfast but the bar looked good.

that was the date of our stay, and it made it tough with the kids

the late check out was a plus. also staff was very friendly.

the breakfast bar was fantastic everyone was helpful n customer service is great

breakfast was great many options and the food was good

the gym is hot and no a/c. the pool is only 4 fts deep.

breakfast was amazing. rooms very comfortable. great experience.

location, breakfast service appeared to follow covid guide lines and the room was clean/comfortable

the pool was nice and warm in the breakfast was great

great location, shuttle service, breakfast, large room with 2 bathrooms, 3 tv's, loved it all

rooms were spacious, kitchen facility in the suite was good

breakfast ended 9

the spa tub, living room , kitchen and balcony and the breakfast was hot and ready

was a busy weekend so it would of been nice to have more staff for the bar area

fitness centre was one of the best fitness centres we have ever been to in a hotel

not use pool area, as it was at capacity all the time

the spa was wonderful! bar and restaurants on site plus room service available

location in uptown charlotte, close to the museums, theatre, bars and restaurant

and decor were incredible and the restaurant staff at caroline’s oyster house and the rooftop bar really go above and beyond

the gym was very good and clean

the bar at night and

we loved the food with room service. jp charlotte had great food too. staff was friendly.

easy to speak with staff. great gym. large room with big window to view city.

within the hotel had good food, service was just a little slow and a drink i got from the bar wasn t the greatest

staff, courtesy car, wine hour, rooftop bar, breakfast ....all outstanding!

room service menu was lacking especially breakfast

the room had a spa tub in the bathroom

no in room coffee, gym wasn't as large or well equipped as i had hoped and there wasn't a pool

angeline's serves a great breakfast and dinner.