pets friendly, breakfast, price pool

breakfast was amazing

great breakfast

excellent breakfast. location was near our ev charging station.

the breakfast was real good, location was good

they had somewhere to your personal laundry, clean room.

laundry room available

best of all there is no pet fee

liked the easy access off the freeway, they also had a laundry room

the downside: the pool water was filthy

pool didn’t work

the pool area was closed. need more vending machines 24 hrs

our view included the pool which looked disgusting

the pool wasn't clean.

was told that they had a pool when we call to inquire because it was my daughter birthday and she wanted to get in the pool

was only gonna stay 1 day but because of the pool i decided to stay 4 more days

pool was green

loved it was ground floor, pool abd the lady who checkef us in was just fantastic.

the pool looked nice even though we didn’t use it

both bar and restaurant close too soon

staff in the restaurant and bar was rude they acted like we didn't belong there we were ignored several times and we chose to

there was a bar and restaurant, and another eatery on the property

ambience, the friendly staff from the front door, was amazing and the bar experience was so refreshing and relaxing we definitely will be back

was thursday, so the restaurant and bar close earlier than one might like

breakfast included prepared cheese omelettes and sausage, pancakes, fresh yogurt, etc

the breakfast was very good!

very clean and decent breakfast.

the room and the breakfast was exceptional

breakfast was excellent. it was the best i've ever had at hotels offering free breakfasts.

was rude was not allowed a late check out had to wait on ride outside n heat pool was closed down air conditioner was not very

breakfast was better than expected rooms were well maintained.

like their breakfast

breakfast was a bit better than average for it included sausage gravy

breakfast and late check out.

i booked what i did in the first place because my kids were gunna be with me and i absolutely love balconies

the gym was very clean and had up to date equipment that wasn’t run down

clean and nice place to stay my kids enjoyed themselves only thing was the pools are not open yet but it was

disappointed no breakfast with room or coffee.

when i called to get more, i was told they had run out the day before and had just started doing laundry

affordable with small outside pool

we plan to stay here in the future when we visit our kids

great location. very clean, great staff and good breakfast.

the breakfast and hotel location were both perks for my family's stay.

pool

everything was good. kids can't wait to visit again

to much chorline in the pool

no continental breakfast due to covid/

the pool was a plus it’s heated

however, the grab and go breakfast was not very

the staff was friendly the breakfast was good rooms was clean

friendly staff, early check in and location

the pool was my hi light i'm an amputee n i could participate with the kids at the

hotel was clean, comfortable beds, friendly & helpful staff, great breakfast every morning, staff goes above and beyond to help in anyway

pool was not open even though it appeared ready to be used and it was hot as you know where

of check out we went in at 9:08 and open the door and it was a different guy we look over at the breakfast area and he rudely said it's closed

the location was suitable for me. the breakfast was good.staff was friendly and helpful

adequate except as noted below, the breakfast was better than many.

free breakfast and cordial , friendly staff.

no oj for breakfast. lol

indoor heated pool

my daughter turned 15 and they let her and her friends stay longer in the poolud83eudd70

not much on bar dinner items availability

really liked the fact that they had a bar up front where you could order food and drink

the pool is terrible

the pool was closed when we arrived due to no one using it but the lady at the front desk gladly opened

the price, the pool, the staff, breakfast, smoke rooms, location

everything was nice and the breakfast was delicious too!

the breakfast is outstanding

great breakfast

my kids prob got a contact

the place was clean it was quiet very comfortable and breakfast was great

the breakfast area was clean and fully stocked

smoking hotel and they will ask anyone found inside smoking to leave the showers are super nice pool was open and they can accommodate alot of people breakfast is still open thru covid and its a

friendly staff, clean comfortable bed, room clean ? anda great breakfast. the location is great.

the pool was closed

convenient and clean, good breakfast

very friendly staff, clean, and good hot breakfast.

beautiful pool area. room was clean and beds very comfortable.

the staff was very helpful, courteous and provided excellent accommodations and a delicious breakfast

the pool was not available to use due to maintenance issues.

no towels in the pool area had to go inside and ask for one

friendly staff, variety of hot breakfast, spacious pool and patio area, private location

good staff, excellent christmas decorating, very good breakfast

staff always nice, breakfast is good, pool is comfortable.

breakfast was good and fresh; staff was friendly; i felt safe traveling alone as a woman.

hotel, clean, great breakfast, friendly staff, highly recommended

breakfast was amazing, room was excellent and surrounding was peaceful.

not very friendly staff- not rude just not engaging. breakfast good

breakfast, the room, staff was extremely accommodating!

no smart tv to let the kids watch netflix ud83dude05

i really liked that there was a continental breakfast available to help with meals for my kids.

pool was open but i did not visit

comfortable rooms will all necessary amenities and a great pool

i thought that there were kids running around in the halls

staff was friendly and helpful accommodating both an early check in and late checkout

breakfast set up is wonderful, good quality coffee, make your own waffle station, etc, however, we

very clean staff extremely friendly and helpful great breakfast

pool was way too small

breakfast could have been better.

the very nice staff, and the breakfast

no breakfast as advertised

never did get to use pool

i didn't see on the site that the pool was closed. washing machine didn't work.

we didn't eat breakfast at motel.

the pet fee was very reasonable compared to most hotels

they did not have the breakfast that was advertized

did not have breakfast

due the covid-19 was no breakfast

room was clean, the breakfast was delicious

friendly and helpful staff. great breakfast foods

breakfast, disability pool chair

friendly, clean, breakfast was hot. security.

breakfast could be a little better

hair dryer broken, miss standard pillows vice european ones, breakfast not really desireable.

the indoor meeting/breakfast area was also great for getting together with our party

the breakfast was blah.

the pool was clean, the stay was comfortable

coffee is set out all the time and is delicious, the pool was very clean

there was no hot tub at the pool

breakfast is consistently good as well

did not notify pool was closed, not able to use any amenities, breakfast was less than- evidently even the person

breakfast with many options. everything was clean, staff very friendly. would stay again.

breakfast was fine, but i don't eat meat, and the eggs had ham in them

pool not open or available for use

breakfast

cleanliness, respectful staff. morning breakfast was fantastic.

staff was very friendly and the breakfast was as good as many hotels that i paid more than twice the amount for

loved the late check out

i found the breakfast a little weak, it could be better.

extremely clean friendly staff good breakfast

the pool was closed

nice pool and outdoor gathering area.

1) the room 2) how clean it was 3) the gym was a plus

it was clean and serve real breakfast and not bagged like those other hotels

i did not have breakfast was in a hurry

the breakfast was clean and good. it was easily accessible.

pool was nasty and rooms not dry clean

the pool was closed. no breakfast. when i made the reservation i was unaware of this

the swimming pool but it was closed

non-smoking room . and nice size kitchen nook huge bathtub.

the laundry room has an app that gave a free $5 for signing up

i enjoyed having on site laundry and work out area

the kitchen was a plus

the gym and onsite

the property even compensated an early check in for me

pool,outdoor and indoor seating area. food was good.

the pool was close, and it was extremely hot that day.

pool was really nice! the room was clean. the bed was amazing!

we booked the room thinking we would be able to use the pool and it was not open

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

the pool wasn't working but it will be fine

the pool wasn’t heated.

the water was freezing and my kids could not enjoy it which was the whole reason for choosing this hotel

staff (2) the design of the room (3) the cleanliness of the facility (4) great continental breakfast (5) the hotel is located within walking distance of food and

clean, yummy breakfast and at a great price!

wish the pool water was a little warmer.

we have to wait a long time for the shuttle

the pool was indoor and water was warm

they had a free shuttle that ran on the half hour and reception was excellent even though it was 1am

the bed was very comfortable.the indoor pool and hot tub were the perfect addition to our stay.

breakfast

it's right off rte. 85. clean, comfortable, good breakfast.

the breakfast was delicious

very good breakfast not just continental

like that they had a pool of workout room a laundry room breakfast in the morning and some staff

location and breakfast

one front desk person didn’t know about the laundry facility and pretty much guested her way

equipment in fitness room was badly maintained

everyone was amazing including the front desk staff and airport shuttle

airport shuttle

delish breakfast

staff was amazing and offered excellent shuttle service.

the pool was a bonus that we didn't know about

bartender rocio at the hotel bar was excellent. food at the bar was great too!

the shuttle drivers were great and the shuttle service really awesome

breakfast was above usual fare

very quiet, considering its so close to airport. good breakfast sandwich.

the peloton bike in the gym could not connect to the wifi (because it isn't a fully open connection), which was frustrating

love that the pool was opened, i love the fitness room, i loved the access to coffee all day and night, i loved

very accomdating staff, on site laundry, gym, allowed us to check in early after flight cancellation

great breakfast and nice pool and gym

there is a beautiful outdoor pool with a nice patio to hang out. my kids and i loved this place!

was just there , gym has no good equipment

mins from airport, free shuttle pickup after midnight no problem

pool and gym closed

all was fine, breakfast was nice and service of free shuttle to airport is perfect.

friendly staff clean room great shuttle driver

at the hotel nobody answered the phone at 8 pm and so on and i was with my 2 kids at the airport

being able to lie down after traveling with two kids

shuttle to airport

the room, breakfast, everything, was superb

breakfast was cancelled due to kitchen

kids running up and down hallways at night hours

hotel did not have a driver for the shuttle service saturday night so took awhile to get get back to the hotel once the manager decided

loved the garden my kids enjoyed playing outside for a while

it was really nice to have a shuttle to the airport too

be good to have some eggs, sausage and bacon with breakfast

whole time me and the kids spent at this hotel was great

i was by the laundry room and it was very noisy but other than that great stay!

laundry room closed and unable to get coffee at 7:30 in the morning and told she would not make

i was able to do late check out with ease

initial website said no charge for pets but i was charged a $25 pet fee for having a dog

the breakfast left a lot to be

a dog had soiled in the gym

the floors are sticky the laundry room has 2 big trash bins that smelled horrible

breakfast

bc of the bugs and debri floating in the water the kids didn&#

wifi was great and the room was super comfy

we also ordered room service for dinner and it was very good quality

we were able to park our car at the hotel and used the hotel shuttle to the airport

every staff member i came in contact with, from the shuttle driver to the room service delivery, met me with a smile and seemed to love his or her job

did eat breakfast

breakfast could be better.

needed english muffins with breakfast

gym has no weights for exercise and the gym room itself felt cramped

hot breakfast, free internet, and free parking

nice staff quite location great wifi

the laundry room

brilliant wifi

ice room and laundry accessible

was clean and cozy and updated front desk was efficient and nice, they let me have a late check out, would def stay here again and great room for the

gym could not really considered a gym

clean room and great smelling.great breakfast and great customer service satisfaction.

breakfast was provided, and good

clean and efficient. excellent free breakfast. all staff friendly and helpful

we especially liked richard who picked us up in the free shuttle

shuttle service not running.

the hot breakfast was the icing on the cake

breakfast was very good and your staff are all great

serve breakfast later than 9

missed breakfast because it ended at 9:00am

breakfast ended to early for weekend 9:00

the breakfast was really good.

breakfast was only danishes and juice

the location , breakfast and gym

the breakfast staff was attentive and had a decent variety

without the sneaky pet fee would have been a debate between 9 and 10 in all honesty

pool was small but ok

breakfast bar wasn't stocked because truck didn't come

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

eggs on the bar weren’t good- no banana on the bar

the shuttle driver helped me take my bags up to my room

thing i didn’t like was the wait at breakfast and wish the bar was open more throughout the

kids swam in outdoor pool for a bit, was clean and a nice way to tire them out

breakfast was good

they had a great selection at breakfast

staff stated the pool was green so we were unable to take advantage of it.

the pool was out of service.

no indoor pool or hot tub

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

it was very close to the airport and shuttle service was amazing

the kids loved, the waterpark.

gym was minimal

staff was very friendly, especially the receptionist and shuttle driver

the shuttle service to the airport was exceptional

kids enjoyed pool

very nice hotel with an outdoor pool

so we had to stuff 3 kids in a bed

restaurant and bar were convenient and staff were great

clean, great location, modern amenities, private parking, secure key entry and has a beautiful gym

room was clean and comfortable; breakfast selection was very good and staff friendly

breakfast, pool, and room

we finally arrived at the hotel late at night, and ended up feeding the kids pizza after midnight due to the pickup issue

friendly people, clean with everything needed in the room, spot on shuttle service, nice workout room

were kids running up and down the halls for a few hours late in the evening

the gym was actually really nice, especially for a hotel- i was impressed

there were various seating options, a pool table, snack store, and a bar to visit later

gym was much better than most hotels, the pool table was a great addition, and tge goodies for sale

check in staff were so friendly and even gave us late check out for free since we got in so late

pool table inside

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

a morning flight to catch possibly have yogurt and fruit available for those needing the 7 am shuttle

room and staff, bar was nice as was breakfast

shuttle was great and extremely quick and convenient going on the hour and half hour

the simple gym. the bright lobby. comfortable room with guest/visitor lounge.

gym open 24h and quit good equipment, very clean, nice staff

inside bar a plus

room was clean and comfortable, breakfast was good ud83dudc4d

very comfortable room for 4 adults. shuttle available to/from airport, which was a savings!

room service poor, no housekeeping done

no jacuzzi. but gym is very nice.

he thought i stole a tv when it actually was my tv that i bought to the hotel in order for kids to be able to play there video games

00 for adults and 13 for kids

there was an indoor swimming pool, and me and my daughter really enjoyed ourselves

nice hotel, friendly staff, comfortable bed, nice rooms, love the fire pit, bar, and pool table

guests can enjoy a wonderful view of the pool and fire pit area, ideal for relaxing or socializing while grabbing a bite during social hour

pool was very nice and the outdoor seating areas around the firepit was relaxing

safety bar and a shelf in the shower.

large fire pit by the pool

breakfast was good too

wifi basically doesn't work

they have a nice sitting area out by the pool

or at least the booking website advertised as having a rooftop lounge it does not and a heated pool it does not

breakfast can be a little better, the meat and eggs were over cooked, maybe add some biscuits and

pool and fire pit!

time pool closes

the shuttle driver made an extra trip for us to the drug store for cough medicine

the pool hours were great and the location was great close to everything we needed including several

breakfast was good, but could use a little more variety in the

the breakfast was delicious.

the staff was great & the breakfast was amazing!

did not eat breakfast

the kids went to the pool for a little while

enjoyed the room, hotel location, pool and breakfast

breakfast, coffee and tea

the only suggestion i have is i wish breakfast could be extended until 10:00 or 10:30.

pancakes and gym

breakfast and 24 hours coffee was very good, very friendly and helpful staffs, nice house keeping,

had the gym, pool table, water and refillable water machine

small pool .

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

the pool hours

breakfast should been complimentary and it would been nice if pool was open plus the bar.

the bar was open and staff was helpful and friendly.

complimentary breakfast and bar drinks for each night i was there

they accommodated my request for an early check in

the breakfast was cold and they did not practice social distances

the complimentary breakfast and happy hour drinks were all a

the suite was nice, the bar and the restaurant

the lady who checked us in was very nice and my children enjoyed the swimming pool.

the pool.

we were told that the pool was open when i made online reservations and they had offered a continental breakfast

hotel could renovate the old pool area with a garden or outdoor picnic area instead of just a concreted in old pool

wi-fi was not working. pool was empty. no carpet on floor.

friendly staff, clean spacious room, kitchenette with dishwasher, nice pool, generous hot breakfast

a hyatt house brand hotel the room had a kitchen and plenty of space

super comfy beds and the room was huge with a separate kitchen/living room.

the gym is great and the seated area outside.

there was hair on the bathroom towel and a bug in the kids room

the hotel also lacked shampoo and no longer sold laundry soap, even though it was advertised

love the early breakfast

breakfast could be more fresh fruit and pastries.

the gym and pool were both closed during my stay.

there is a guest laundry area

the pool area needed to be updated.

never once had room service in my 4-night stay

great breakfast.

close to downtown charlotte; courtesy shuttle does not go too far from the hotel so you have to take an uber or

i would not stayed here iif no room service or breakfast

i can’t wait until you are able to serve a hot breakfast again

from sc for my birthday room was clean big and was all around amazing a lil disappointed the pool was outside but other than that we will be back

nice pool and suites had plenty of open space for kids to play.

pool was still closed

beds make a lot of noise and you can hear kids running or dancing above

parking, free breakfast, gym and pool area, laundry on site

everything but no pool

ppose to go until

new hotel, so rooms were very nice. stayed in a suite with a full kitchen.

no closet, mini ironing board, kitchen was very small, only room for one person at a time.

thank you for late check out

the service and free breakfast!

the gym is small

the hotel also had a gym and hot tub with an indoor/outdoor pool

kids wanted waffles or pancakes

cleanliness of facility and variety at the gym

breakfast could be improved. eggs tasted powdered.

i loved the gym, riding a peloton and how safe everything was

breakfast could be better.

pool table available if you get bored and want something to do without leaving the hotel late at

boys loved the gym

cool that it has laundry

good customer service. had a late check out house keeping kept knocking. that was unsettling.

the room was spacious and very comfortable. breakfast was great!

we also utilized and appreciated the pool and laundry room

staff was friendly and helpful. shuttle service was expedient.

the price, the location and the parking

room service or the great service

could treat their room service employees better and also give them the right tools they need to make the rooms

the parking lot will be better when it is completed.

coffee only in morning with 4oz cups no lids, gym only had 2 machines working and weights miss

quiet and laid back with good indoor pool and nice breakfast assortment

very nice large room with all needed space , kitchen

they treated everyone well and made my kids and i feel welcomed

a few of the machines in gym were out of service

a great bar area and plenty of seating

everything was amazing the breakfast the bed the cleaners everything was on point

and we showed up actually on time so the kids could swim in the pool and it was closed

great room and service! after bring at carowinds for the day the bar was perfect!

kids and i didn’t care for the breakfast

pool was closed construction going on. didn't know until check in. room was comfy.

convenient location w a free airport shuttle, staff helpful, room huge and clean!

the shuttle staff are out of this world

friendly staff laundry

could have more gym equipment, more matching dumbbells, mats, rowing machine, bike etc

reception was great and so were the shuttle drivers. i'm very happy that i chose to stay there.

liked that there was a shuttle to take you back and forth to light rail-drivers were all very nice and professional

friendly and helpful staff. shuttle service to the airport was very convenient.

comfy beds accommodating staff. gym room was stuffy and hot. bistro was closed at 10 on sunday.

ideal location.used hotel shuttle to get to and from airport.