large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

wifi is excellent, the rooms are well laid out, and they have a pool

- nice pool

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

people were talking at 2am outside out room in the pool area and nobody in the staff told them to be quier or to talkl in the ir own rooms

hotel has different units, each with a swimming pool

the suite that i had was nice with its own small pool

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was really nice for relaxing and taking a dip whenever we wanted

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

restaurant and pool

the pool

hotel itself is pretty and it has quite a big pool

small, resto and swimming pool

needed more light and no internet as the signal would not reach into my room, had to go by the pool to connect to

nice budget hotel, with very friendly staff. rooms are ample, close to the swimming pool.

the pool, hot tub and bed were nice. staff were friendly

price is affordable and they allow to keep using the waterpark and pool area after checkout

the garden with the pool is amazing

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

size of the garden is nice, many trees, the pool is perfect in size and temperature

breakfast and personnel communication

premises, gardens, pool and people... amazing! thanks to homero for his help!

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only cleaned around 3pm

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

the kids enjoyed the gardens and the heated swimming pool

location to and from six flags waterpark (10 mins) on-site parking

the room service excellent

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even it works like a motel

clean and relaxing garden with nice pool

the pool, garden, clean, the bed, clerks and attendants.

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs a roof just in case it rains you can still go inside the swimming pool

spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are not cozy at all, in

cold pool

water in outdoor pool is too hot

friendly, amiable staff, nice pool area

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

the pool was a great plus

friendly staff, good restaurant, nice pool area

they can organise local laundry service

still a beautiful place - i think there are like 7 or 8 pools and they are all different

beautiful scenery, great spa treatments

pool and spa was relaxing

the hotel was at full capacity and there were hardly any beds by the pool

pool and spa was relaxing

nice rooms well organized in small bungalows around the pool surrounded by a beautiful colorful and fresh nature

facilities are nice but need a little care. pool was heated only the second day we were there.

it need hooks in the bathroom to hang the towels. the water in the pool is cold

pool was cold, even though it says here it is climatized

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

staff took way too long, it took at least 30 minutes for them to bring us our drinks there is no wifi, something to take into consideration if you are planning on coming here and get some office

the food was so delicious and very hi standard. the swimming pool -

spa and restaurant. breakfast is included.

wifi was a little slow in the room which made listening to music a little difficult but it was

excellent spa. lovely grounds. offered room service.

large

the food was great and you eat watching the sceneries they also offer spa services

food - breakfast wasn t great.

the staff was very good. the swimming pool was better than expected.

second unpleasant detail, pool was very cold, no services to have a snack, dinner as the kitchen was close, thursday they

and lovely around the pool

only the pool was not warm as indicated. it was very cold.

- very nice staff and good service - clean pool and deck - bed is great

very charming and well kept garden and pool area.

t joking) 3

the pool and hot tubs were perfect, and the staff helped us with any questions we had

the pool was super relaxing with plentiful comfortable seats

the grounds, pool and mountain views are gorgeous, and all the staff are so kind and helpful

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

amazing service, beautiful atmosphere, enjoyed the pool and yoga/meditation.

i loved the breakfast, pool & sauna. also, the wonderful service!

all the staff were great and helpful. breakfast very good. nice garden and room in general

breakfast was great, best chilaquiles ever

pool is small and under a lot of trees so, at least during winter, it doesn t receive almost any

maybe more options for breakfast would be a good idea

has a parking space and good service.

the parking area is small and its entrance is extremely narrow

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

the breakfast was quite delicious and the entire surrounding space of the building is lovely

room service was impeccable

spa is wonderful, food is great, staff is amazing!

we had our own private pool

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

breakfast menu is slightly overpriced for the quality

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich, eggs, juice

very clean, nice landscaping and pool/jacuzzi

parking facilities are perfect in a place like tepoztlan

also, the curtains were very thin so the light from the parking lot went into the room all night

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the room but just one outlet if you want to charge

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

fantastic spot, charming hotel and pool area and great food!

spacious room and bathroom

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

the restaurant and cafe were both excellent and the continental breakfast - with high end pastries was delicious

we also waited really long to get our car as there was nobody in the parking lot which made us feel unsafe since we had the car fully packed

wifi is terrible in the rooms and i needed to go to the lounge to get real internet service

really lovely big room, beautiful gardens and a great pool. all rooms really well situated.

personally could do without the music all over at the small breakfast place as i like to start my day chill but it was okay to turn it off so no, this is not a

parking provided

we had breakfast every morning at the hotel restaurant by the pool

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a size good for children, there is an extra charge for a terrace stating that you have a

all staff was super helpful and specially janet from the spa service was great

the bed was super comfortable! we also enjoyed the decor, shower, little pool, and gardens.

pool is very small and is a weird color, also not heated so very cold

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with (+)walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely comfortable mattress (-)the wifi was spotty but worked.

tv service in poor, pool is shallow great for childrena

ong enough for lap swimming)

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

didn t use the pool but it looked nice

breakfast was good and offered a good variety

didn t have a chance to try the spa but everything was

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and exceeded our expectations

wifi didn't work in the room

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the street however the staff were

the wifi also didn't work in the room

wifi

wifi worked great

location is great and the parking is advantageous is you don t want to use your car after arrival

location is right in the city center they offer free parking

wifi was exceptionally good.

the location was really central, the parking inside was also a plus.

in this town where parking is very hard, it's great that they private parking too

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold so called solour heated pool was a black pipe trickerling warm water in

hotel parking on unpaved and raw areas at the back

the pool area was also quite nice

wish it did not rain to be able to enjoy the pool

refreshing pool at this property is an excellent ending to a long day of exploring tepoztlan

amazing pool and facilities