room was very modern and there was free tea, coffee, water and wifi

needed 6 chairs in kitchen, couple of fold up chairs so every one could sit as no lounge.

no lounge area unfortunately 2 bedrooms and a kitchen with table

property manager was easy to contact and helped with early check in

i think we had the best room - 105 - with kitchenette

staff particularly in the bar - barman was amazing and made sure our party had a good time after our

breakfast offered is now a buffet with a great choice of both continental and cooked

room was very noisy woke early every morning by laundry or rubbish collection

we all had kids between 1 and 7, which were all accommodated well

laundry left on the floor in the hall

location was very good happy hour in the bar was good wifi was good in the room and public areas

wifi was great too and telly had chromecast which we enjoyed using to watch netflix and youtube

we didn’t book breakfast as no cooked breakfast options

the room was lovely and the breakfast was excellent with a wide choice

the bar and attentive friendly staff

excellent breakfast wonderful service

bottled water in the room, no fridge, no mini bar and shockingly no room service and restaurant closed in sunday evenings

charm english club but with modern design, good food, big bar area and plenty of outside space overlooking the river thames

peaceful setting overlooking the river thames. well kept grounds and plenty of parking.

00pm on a sunday in any part of the hotel - including room service

efficient staff, seriously lovely rooms

it is november and was really chilly for us with 2 kids

loads of parking space

breakfast for kids non existent

all the staff were friendly and helpful from the cook, waitress and bar staff

wifi wasn't really working so my partner and i couldn't do much of our work and the connection was

with free parking and attached to a pub so was very handy to get a drink and food

immaculate rooms, excellent staff, good food, excellent wifi and good safe parking

issue was that the buses into reading aren't very frequent on weekends, however there is free parking and the staff were helpful with finding bus times and taxi numbers

the wee waif also has ev chargers which is a bonus

though we always found a parking spot, parking at the hotel could be a problem as the hotel has a popular bar and heavy rain

of a mistake choosing to eat in the conservatory rather than the main part - was a bit noisy / kids area but we understand that - was a mistake on our part and the service was professional/good

the family suite is very well decorated and provides a separation between the main room and the kids beds, which have their own charm (

the staff were really helpful arranging for us to have an early check in. spacious modern rooms.

parking sometimes difficult but this time was easy.

was lovely and clean, easy to find, free parking, lovely free breakfast, nice sized rooms and a comfortable bed

very clean, excellent location, access to the gym and sauna

friendly staff, clean, reasonably priced and great gym for the sunday morning

young kids playing football up and down the accommodation corridor, shouting, screaming, bashing against

breakfast is very good and the restaurant provides very healthy food

it would have been good to know parking arrangements in advance

parking wasn't ideal for

and how kind he was with the whole experience through sorting the car out he helped me out with a parking permit for the night which was an amazing addition for my stay there, the location was

little more information about parking prior to arrival would have been useful but not 100% necessary

very helpful owner who organised a parking permit and explained the layout etc quickly

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

ease of upgrading room, parking. nice bar area very friendly and helpful staff

the bar did not benefit from the view.

cluding electric charging) and easy walk to the centre of marlow

superb location,excellent clean hotel,great staff,lovely food and free parking...perfect!

lack of mini bar in room no laundry services welcome

no answer when i tried to order room service but the menu looked great.

great room service and location. clean and friendly staff. large room.

to eat outside, however the only cons of my stay was that i was unable to order a coffee at the bar after i checked out

amazingly quiet given it was first floor and all the reading festival kids were roaming the streets all night

swimming pool, breakfast, great family room for kids

great little play area for the kids and other facilities were good too

everything was spotlessly clean and the little kids play section was really loved by my

central, helpful staff - marissa allowed a free early check in. clean comfortable room.

spa changing rooms likewise

was a chocolate bar wrapper on the floor at the side of the bed from the previous guests and the wardrobe shelf

bar wasn't open on our return that evening - nothing for residents

staffs are very nice, breakfast provided, wifi available.

good selection of breakfast very comfy bed

provided assistance when needed including helping with baggage, calling for a taxi, helping with wifi setup, advising me of a delivery

location, plenty of parking, friendly staff, very comfortable bed and spacious room, excellent breakfast options and

bar prices are so cheap

wifi was terrible

the telly worked fine, the radiator was on all night and plenty of parking

facilities breakfast was very nice price free wifi free parking the staff were amazing, everyone of them were friendly and couldn't help enough,

, rough round the edges ,sent email asking for late check out

restaurant and bar excellent

issue - i had to go through the bar in the evening for the late check-in

at the bar we enjoyed drinks

location and the bar area brill

great value for money, massive rooms, late check out! 24 hour bar, friendly staff, use of gym

hotel is very nice breakfast was amazing staff was great

bar remained open for festival goers and they even cooked us a pizza at midnight

more bar staff trained in cocktail making

everything was perfect, from the staff and cleanliness to the room options, facilities, and breakfast

the spa itself is comfortable, although 55mins full body rejuvenating massage feels a bit short to me

the swimming pool good for kids he loved every minute

room service food was also great

had late check out until 2pm and the cleaner came into our room 3 times in the morning, this was

excellent pool for kids

comfortable room, very nice staff, great value with parking and excellent breakfast

the bar shutting at 11

loved having a kitchen in the room

it was quiet and you had also a mini kitchen with microwave, fridge, water heater for tea or instant coffee and a sink for washing

a pleasant surprise to find a kitchen in the room... cosy and warm.

easy to find with good parking

fast wifi, friendly staff.

value for money, able to walk into city centre and free parking on site

parking, easy check in, good location, close to centre and caversham bridge area, which is what i

clean, comfy, excellent wifi and tv, and friendly owner/staff

spotlessly clean, great gym facilities and range of weights, lovely staff.

think the children should be able to use the pool at anytime without being restricted to certain times

was really big and comfortable bed was comfy to facilities in our room very good to good food breakfast choices very good

room service charge is 5 which is not ideal.

room service restrictions

in shower to put anything on and one tiny bottle of body wash wasn t enough for two people also wifi wasn t working for us

wifi code was in your room usb charging points next to

we had parking but if you arrived later you might have had to park on the road.

very comfy bed. great parking a great stay.

power shower and the car parking

parking on site

very good shower, wifi & comfy bed

some issues with wifi

wifi signal was intermittent or not working at all.

good clean room, reasonable price, plenty of on street parking nearby

family room was big enought for our stay with two kids and two dogs

close to town centre, free parking

tries to get in without knocking

perfect, parked right outside, room great, bar area like being on holiday easy check in and out friendly

very helpful as we were working nights they gave us an early check in and late check out

breakfast price location parking

nice breakfast, nice bathroom, wifi good, friendly personal

there is a large car park, but also free parking nearby if you arrive early

breakfast was superb, and was all lovely

convenient parking staffing fantastic great value breakfast great and freshly laid

everyone so helpful. gym available and pool lovely grounds. great restaurant.

& helpful receptionist on arrival , bar staff eager to help with menus and details on food and beverages , nice ground floor with patio

good large parking

buffet breakfast choice was good

loved being able to swim outside in a nicely heated pool

expected, from the drinks and items provided, huge bed, very clean, huge tv, nice bathroom items, room service very late at night, attention to detail by cleaning the room even when staying 2

thought when i booked it there was a jacuzzi in the spa are but there wasn t

great room service

gym and swimming pool was a real bonus for us

herwise it is expensive)

also agreed late check out with one staff member but then cleaning staff and reception staff next day didn't

ee) wifi in the room and in the public areas of the hotel

breakfast was delicious! friendly hotel staff.great location

the on duty manager sorted out our room service after being told the kitchen was shut.

breakfast was great and the staff were very friendly and made the kids laugh

just the signal of the wifi was very low.

room was to fare away from wifi

friendly staff. nice atmosphere excellent menu choices excellent food car parking

there's also plenty of parking

wifi was great in the room, but could have been better in the restaurant where i strugglked to get

free wifi was appreciated

with deep pillows; the lighting; plug sockets where you need them; the fast wifi; an excellent breakfast not to forget the welcoming staff

no spa or gym

ultra fast wifi, very quiet room.

the rooms were really modern & comfortable, gym was lovely & staff were so lovely

the wifi was playing up . i didnt need it as used my other links

wifi code not discovered until the next morning so i couldn't do any work, but this was probably

wifi didn't work!

quiet being on the a40 plenty of parking space

some rooms cannot get wifi

adults/2 kids)

very expensive for lack of facilities + catering room service only

ar etc are still closed ) was

room service menu is very limited compared with bar menu

reception was frequently not manned, the room service menu was very limited, and trying to get room service

the hotel was fantastic value for money as the price included a breakfast and use of the leisure facilities

couldn't be more helpful, kids got little gift off santa

bar served a great pint of guinness and the staff were great

whole experience was lovely and swimming pool was an added bonus

good facilities, clean accommodation, friendly helpful staff - excellent wifi

plenty car parking spaces nearby and next you the reading football club/stadium

spa was lovely staff were friendly hotel was very clean room was spacious free parking just a

get room service for drinks as there was a football match on and the bar was full

o steam room- pity)

full english breakfast was excellent, we all including the kids enjoyed the leisure pool and sauna( no steam room- pity)

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

awesome breakfast!!

we asked for an early check in as we had a baby with us and they made sure our room was cleaned first

hotel, great rooms and breakfast

the dinner/ breakfast in the restaurant was exceptionally good and very good service

placed hotel with plenty of car parking, free wifi and on-site italian restaurant

excellent breakfast next morning

eggs were cooked on request ;-) parking is ample and with good security

the bar staff were lovely

room service excellent in cleaning etc

staff excellent, rooms clean and bar area well maintained

hotel, great staff, 24/7 check in and had a fridge and microwave in the room, and free parking

friendly staff. comfortable bed and good shower. good wifi and big telly.

proximity to station. friendly staff free wifi cleanliness

i was travelling alone and the guy working the bar was very friendly

comfortable stay early check in had to pay extra 15pds

wifi didn't appear to function either downstairs or in the room menu was very limited

were rude, offered an early check in which we paid extra for, yet the check in was an hour after early check in was

i don't think there was wifi.

parking very limited,

wifi rather flaky light in bedroom not bright enough for elderly eyes

small parking lot - was full so staff revered me to neighbouring council lot at

were perfect, huge four poster comfortable beds, lovely dustbin-lid powerful showers, fantastic bar and beautiful garden

beautiful decor the bed was awesome & the staff were just so lovely caring & very polite & in the bar

parking was a bit tricky, but we arrived at a very busy time.

s, did it all) was very very good but unfortunately it was her last shift

were on strike so there was no wifi in the rooms

feel to it, the food was nice but maybe a bit overpriced, had a chat with some locals in the bar area and they were all welcoming, the barmaid/waitress was very good and approachable

wifi signal was a bit weak in places but worked

no wifi and no breakfast.

forgot to give us the wifi password

comfy, great budget price, great breakfast, great location and parking would stay here

parking right outside the hotel free of charge

some information in the room, especially wifi code would have been helpful

was very good , except parking

parking was a problem

off road parking was good, room facilities were basic but absolutely fine and clean.

good location and good parking as i have a large van, good price and friendly staff

and also free parking

comfy bed, ground floor room. secure covered parking.

staff, clean, friendly and easy parking

car parking out front & to the safe rear area through a barrier

clean and has parking

friendly staff, nice rooms. free parking.

friendly and helpful staff, nice big clean room, comfy beds, big mugs for coffee, good breakfast

and parking round the

convenient for the station. breakfast included.

unlimited use of the wifi, having big breakfasts, provided use of iron with ironing board, ideal location near to town

fabulous hotel and excellent breakfast.easy parking too.

have a fantastic stay here, rooms are spacious, comfortable and clean and breakfast is amazing

never stayed in such a great hotel with entrrtainment and many areas and lovely restaurant and gym and balcony

the refurbished rooms and hotel bar and lobby are modern and finished to a high standard

perfect hotel perfect staff stayed before fantastic for kids great hotel

lack of wifi is always confusing for me

kids swimming lessons going on

daughter had the kids buffet for dinner, which was recommended by the staff, however when we visited there wasn't

all good staff good facilities ok food excellent parking good

the whole service and staff was amazing. the massage, gym, food and entertainment all good.

very modern, free parking , great food good beer, excellent breakfast

secure parking

food in the bar the previous evening was excellent as was the choice of drinks and wines served very promptly

parking was no trouble at all

struggled to find the wifi code.

great location, free parking

friendly, helpful staff & free wifi

free wifi which is always welcome in this day and age

parking, helpful reception, clean room, good shower, quiet location, good bar staff, good food

lovely pub good food ideal for contractors with plenty of parking for big van's

ev charger on site and good restaurant

hotel is very comfortable,easy large car park, room service, clean, nice rooms

team gave exceptional customer service from the moment of arrival, bar service and dinner

the hotel is a wonderful victorian building in a well kept, attractive rural setting with ample parking

wifi was not working and there were no batteries in the remote for the tv

breakfast was delicious

it's great to know that our room service and breakfast selection met your expectations

so it was the icing on the cake ud83dude0d the staff were lovely the food was delicious the bar & restaurant were lovely too, with pretty lights all around making it more special the pictures

the bar menu had lot of choices and their breakfast in the morning was really nice

of a lack of places to sit in bar - although part reserved for private function

the spa was very nice

the riverside bar and restaurant was fabulous

the grounds are stunning in spring and the spa facilities like sauna and steam room are all free to

poor connectivity for phone and hotel wifi

the swimming pool spa jacuzzi gym really disappointing.

but i think the room could have done with airing the tv was very small but ok it said there was wifi but there was not in my

wifi code not provided and no staff on hand to get

wifi was non-existent in the room i was in

wifi was very slow it seemed.

convenient for pubs, food and the on site parking is great

we had a bar snack in the evening, all good, accompanied by two dirty martinis, the best we've tasted

more food options for kids.

it s for kids but it was soo thin and noise everytime he moved

kids running

the gym was great and the grounds were stunning