nicely decorated. very clean. coffee, microwave, fridge, wifi.

family wedding on sunshine coast, location superb, 2 mins on foot to shops, bars and facilities, parking good, only 10 minute drive out and u-turn back to ferry port, only confusion was the motel

evening hostess who checked us in suggested an extended-stay parking lot managed by the local lion's club

it has parking which is a huge plus

the parking was a little small, but good.

there is a laundry room in the building

in room was to hot, very hot!!! and windows not safety for kids

modern, clean and full kitchen.

there was a kitchen in the room which was great

we also like the access to laundry for reasonable price

machine which was replenished with starbucks coffee daily & our teenagers loved the super fast wifi

- spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early check in was possible as room was

big, very clean suite with a modern kitchen and a very comfy bed.

it was a big room with a kitchen included and a big tv

simple but great kitchen, and top laundry facility

staff is incredible - always happy to help, wonderful with kids, patient and kind

the place was super clean, spacious, included full kitchen

they have a coin laundry out the back too

great kitchen

a few more utensils in the kitchen would be great

access to very affordable coin laundry a real bonus

such friendly staff, late check out, so comfy. amazing breakfast. great location and good price.

there is live music downstairs in the bar on

asked for early check in and did not even get close

great location restaurant was great and laundry room excellent.

the treadmill in the gym room was weird

as we entered our room we had a gorgeous view of the pool and the mountians in the distance

warm welcome; friendly staff; good amenities; lovely bar; great outdoor pool

vida spa was closed throughout the whole stay

off a 14 hr flight from australia and ask for early check in and got it with out any issues room and facility s where excellent sane with the

since we were traveling with 3 kids, i requested 2 double-bed rooms

location is good, lots of restaurants and bars. staff was good, we had an early check in .

liked the position, in downtown, the free parking, difficult in that area, the basement laundry, usefull

helpful receptionist, asma, allowed us early check in

staff was pleasant they were able to get us an early check in

they granted us an early check in, and allowed a late check out

friendly staff, quiet, early check in time, and close to st. paul’s hospital.

helpful, friendly staff got us in got us in for early check in at 9

the staff were friendly and they let us leave our cases all morning and even offered a late check out

rooms were connected to each other through doors which made it quite loud as the next room had kids who were crying and shouting

lots of drunk kids staying there

hated that at 11 the cards no longer worked as we requested a late check out

didn't have a laundry to do your own washing, and no chairs on the balcony so you could sit and enjoy the great

views over english bay, clean, great bathroom and loved the pool, steam room and jacuzzi

pool and room size exceeded expectations. also late check out options were excellent.

have loved to have a guest coin laundry facility to do some washing

gym was closed :

wifi unacceptable. minimal speed wifi even after change of rooms.

the wifi would cut in and out sometimes.

location downtown, best cityview from the balcony, sparkly clean, cozy bed and well equipped kitchen for self-cooking

bed was a little soft, wifi kept dropping off, noise from the street in the middle of the night.

great gym

room service

more room service options. small boutique restaurant next to hotel services the guests.

be nice if the restaurant hours could be extended a bit more especially for guests who may desire room service for their meals outside regular hours

gym was spacious considering the hotel size

wifi didn t work, ac didn t work so the room was very warm

suite was spacious , immaculate and comfortable . friendly staff . brilliant room service.

the gym had a water fountain but should've had water bottles

we planned to spend one afternoon with the kids on the pool

we did the couples massage at the xylia spa in the hotel and have never felt more pampered

pool was drained on our last day

the pool was nice for the kids. clean hotel. good location.

room service and cleaning. it was good but there was room for improvement.

the ladies in the spa do a fantastic massage

my kids loved it

full apartment with kitchen, lounge and a luggage storage room great location close to the city

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re travelling

the gym could be better equipped

paper towels in the kitchen a more knowledgeable concierge

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

very friendly staff! laundry service 7 days a week.

restaurant and bar closed at 10pm

the pool needs to vacum and pool wall s need to be clean tiles also.

kids had great fun in the indoor swimming pool

would have been nice to have room service , most hotels don t any more but wemiss that feature

it would be great if the pool was heated

very good spa/gym

views, spa and pool

used the chi spa as well during our stay which was unreal

great bed, very clean great wifi clean bathroom

gym facilities, staff

time, loved the pool, sauna and steam room

happy had a bar & dining room

choice of room service and the extent of taxes and tips etc makes it rather expensive

kids were sad

the gym space was excellent, the location equally spaced between stanley park and the museum beyond

had gym, pool & laundry

nice bar and convenient coffee shop for light breakfast

there are good wifi, air conditioner, and tv as well

brown in the bar made us feel like royalty and went above and beyond every time we saw him

would be great if the pool area had adults-only times

i love the hotel spa and gym, in the morning we went to the pool for a swim and had a nice breakfast

indoor heated pool and you can request kid size bath roads via housekeeping to make the kids feel a little special as well

good bar on site

c bars) and cardio machines

limited room service days

no room service

no wifi in room.

the facilities were excellent with a shop on the ground level, a great pool and gym and even a steam room

love the room service

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

only comment is there was no reply from hotel after 2 emails asking for early check in to leave our bags at the hotel reception as our flight arrived 7am

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

00 early check in fee that they could not provide

i decided to just stay in that room since i would have to pack and move with my kids

very friendly, hotel very nice, the gym nice and i looked at the pool but we didn't have time to go in

the location of the hotel was also excellent and the breakfast buffet was very good

kids husband and myself)

booked the family suite for 4 people and the booking rate indicated that breakfast was included but we only got breakfast included for two of us and had to pay for the

great room - nice outside pool on 4th floor.

rooms, beds, bathroom, air handling, security, food and bar services, location.

ginger bar is a great place for drinks and food

has pool and gym

has pool and gym

very accommodating at restaurant for kids requests, also breakfast had a special kids rate.

spa and exercise room were superb

also loved the pool as well as the huge gym

corner suite fairmont gold, absolutely gorgeous room, dramatic views of the bay, downtown and the pool , a lot of room in this luxury suite for a family of 4

od, live music, pool,

ffles every morning)

location, kitchenette

changing rooms in the pool area, you need to go down in the lift with your costume under your dressing gown

pool area was a tiny bit dirty, but i think there was a group of kids there before we got

highly recommend if staying for a longer stay as there is a full kitchen if needed with young kids

no gym available

room service wasn t worth the price

also it was very suprising to find alot of the amenities had sensors, like the mini bar etc

put into the corner for the meal we did have because we had 2 kids with us so it felt like they didn’t want us there

gym equipment upgrade was a nice addition, sauna was great, and the lunch at the restaurant was

i recommend room service for breakfast

very small gym. too was too hot and impossible to regulate the heat

from staff, room service, problem solving they are great in all aspects and we really enjoyed staying at

room service from the in house restaurant was delicious

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

stop to perfection, from entrance,staff ,room,restaurant,room service ,thank you and i ll be

loved the location and the gym and pool use made the difference

good wifi

the room was very comfortable, the wifi was great, free bicycles were appreciated, and the staff were very helpful

i don t want room service the second day, and the lady knocked our door gently to ask if we need anything

fact that the pool was under construction, but there was absolutely nothing that said it was

the tub for some reason was only as hot as a swimming pool

the gym was decent too - both the gym the roof top bar and the room had great views so appreciated that

great little gym, but the rowing machine was broken

friendly and helpful staff. comfotable bed. good facilities. great buffet breakfast.

room was good and clean, location was great, breakfast was good

we weren't offered room service until very late in the day but wasn't a big deal as we didn't need it

yrs) and asked for breakfast including, they have offered kids stay free but not including breakfast for kid

many facilities not available

no safe in the room. hard to get ahold of room service.

the bar stools are broken upstairs

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street level for drinks and dinner twice

clean, tidy, comfortable good service - excellent cocktails and food in roof top bar restaurant

great location, lovely staff, organised early check in, comfortable room

lacking food options through room service in the evening

tried their room service, both for dinner and breakfast and it was absolutely delicious as well :) can t wait

room service is terrific, same day laundry service is excellent, concierge has great restaurant

hotel's location which was close to metro

the gym is excellent, and the bar offers a pleasant atmosphere

delicious breakfast, awesome cocktails and great location

gym is open and individually gets 45min to use

great that they have a kit hen and laundry facilities

kitchen, gym and laundry service is available

not available for check in till housekeeping manager updated the vr list at 2pm even though an early check in request was sent early in the morning

good to have a laundry to sort out washing before a trip on a 18 day tour

the gym was outdated and small.

bed is comfy, wifi

bar open but no snacks at all available

room service breakfast was pretty good

well kept, excellent selection of art, excellent and non-crowded pool and gym

really nice touches like high-end toiletries and fresh milk in the mini-fridge (either for kids or making coffee with their nespresso machine)

gym not open on weekend

we didn’t eat at the hotel but had a drink in the hydra bar one evening - scottish lady on the bar was very helpful

the rooms, gym , restaurants etc. everything was great

gym was fantastic

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

room service was nice and very clean and staff were very nice! laundry service was also good.

checked us in early and let us stay for a late check out while we were waiting to board our cruise

self-service laundry is not always available

from the bar was heard in our 2nd floor room

room service was fast and food was excellent

a criticism, but perhaps some kind of pool side drinks service would have been nice

had to walk through carpark, out in cold

below street level is a food court, has early check in

rooms were spacious and comfortable

ordered room service as we had our dog and didnt want to keep him in the car

amazing we were up on the 10th floor been lower previously but both times views were awesome my kids went nuts they

ear buds on floor - restaurant dinner was very overpriced with low food quality - no self service laundry

no laundry facilities.

ited over an hour) food arrived cold and was overpriced.

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

all of the drains drained without pooling

how close it was and had a bar near by

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

the coffee shop and bar and the restaurant all offered great food and

were going to the early 1pm canucks game and had requested early check in if possible

didn’t sleep second night due to bar patrons outside/downstairs

site restaurant, sports bar and cold beer and wine store

best location in vancouver. a fantastic restaurant and cocktail bar attached

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

perfect location for main attractions. breakfast was excellent.

free wifi

breakfast included. wifi. staff.

we had room service and it was excellent, as was the cooked to order

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

it even has a bar next door, and is a short walk from granville

it also has a laundry room for guests which is pretty convenient

kitchen was great; the staff was excellent; the breakfast was excellent as well

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

room was really comfortable with fully equipped kitchen, lovely bathrobes and the most comfortable bed

just wish that the hotel had a lobby bar restaurant

were able to accommodate an early check in at noon due to flight arrival

14 hour flight, she upgraded us and made us laugh and even gave us cookies also brendan in the bar needs a special mention, so

) - room service was delivered quickly and not overly expensive

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

that the room service came to the room with plastic plates and forks.

a meal in the bar and breakfast next day, ordered a starter and main course, they forgot the starter

my kids love the rooftop pool

location, cleanliness, gym & outdoor pool!

the springs were huge and made the bed awful for our kids to sleep on

wonderful stay with my kids there. staffs were very friendly and helpful

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly charging us for car park ( we didn’t have a car)

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

as for pet fee i think hotels should have a special room for hyper allergenic dogs

great location, pet friendly and pet fee is okay

the convenience of being able to walk to the public market and order room service from hotel restaurant was much appreciated after a long flight

no facilities at the hotel like a pool or hot tub.

clean, perfect location, comfortable, cosy, friendly helpful staff from the front desk to the bar to the housekeeping to the concierge to the waitress

have nice bar and restaurant attached

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

the room service was quick, staff attentive, and the location was perfect

the breakfast was good and the restaurant inviting

kids enjoyed the scooters available to them as well

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

martina was exceptional and accommodated our early check in request

same day laundry excellent

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

kids loved the pool

they allowed an early check in and even provided us an upgrade considering the size of the group

allowed early check in which was very helpful

the pool, did not use it

shower at the gym before flying.

rooms are spacious and amazing with a kitchen and many utensils

excellent kitchen facilities with high quality fittings and crockery

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

the kitchen was well stocked

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

my kids also loved the pool

sauna, gym, and hot tub were just perfect

pool and spa very well maintained

i called the night before and a lovely gentleman said i could do an early check in so i went to the hotel first before meeting my friends the girl was rude and said

gave us plenty of space, and having the pool on the same floor made it so easy (and fun) for the kids

liked the size and space of king suite as had a large bedroom and a separate kitchen diner with pull out full double bed - perfect for 3 adults and no overcrowding

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

very good. everything was good location, beds, breakfast

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

kids liked the waffle maker so they were happy

restaurant and bar on the premises were convenient and local shops and eating establishments were close by

a guest laundry would be nice.

no laundry facilities and 1 front desk person who was less than helpful.

clean and pleasant and large room with fast wifi

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

i had a late check out, but i had to leave early because of the noise and sheer creepiness

they were also able to accommodate our very early check in

location and awesome amenities for the price, like gym access and free coffee in the morning

plus a late check out as we were so tired when we arrived

clean, comfortable rooms. free access to the ywca gym 10 minutes walk away.

loved our view and the kids enjoyed the pool

good pool spa and fitness gym.

gave us an upgrade, early check in and late checkout

stayed for 7 nights in sandman downtown with my wife and 2 kids

good pool spa and fitness gym.

there was a private party in the restaurant / bar area

tho is new but very shabby bar lounge

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

the fitness center is spacious and updated

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

i loved the number of ev chargers.

aning 30 minute wait or longer and insufficient space to eat

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service with dog-friendly meals, which was a great relief

gym, location, room view. concierge excellent.

staff, 24/7 room service with delicious food, comfortable bed, nice view, separate door for toilet, casino

i got to swim in the pool

it has a pool

room service was efficient

wifi broke for a whole day

room service was quick, and very

the restaurant and bar weren't open.

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

there is a bar with live music in the building which i was made aware of - the front desk said the music might

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

comp breakfast, early check in and late check out

gym plus laundry in the facility too

it was clean and loves the self laundry on site

our staying was very nice beginning from early check in ( at 1 pm), and finishing be free breakfast and free underground parking

the shuttle will take you downtown

the kitchen area/ room was dated but functional

the tap on the kitchenette sink dripped

a microwave would have been a great addition to the kitchenette

the pool and deck area was great for relaxing and fun for the kids

liked the room , tv, air fan, kitchenette, bathroom and pool

24 hour gym

the pool and gym areas were clean

pool, massages, food. everything

the pool is also good

great room, great bar downstairs, easy access to/from terminal.

its disappointing for me and the kids we were looking forward to swim but it was pretty cold

a nice small functional gym with cardio machines

kitchen facilities for weeklong stays.

the pet fee of $40 plus paying extra for a pet friendly room is not reasonable.

the room opened up to a courtyard with seating and grass yard for kids and dog

no room service of any kind due covid

i was checking in the shuttle driver and security person was talking very loud

the hotel bar closed too early.

wifi kept going off

restaurant on site, late check out and free shuttle! staff very friendly and helpful!

the pool and the staff, the garden and the kitchenette.

clean, comfortable rooms. having a kitchen came in handy. complimentary breakfast was wonderful.

the kitchen wasn’t open yet. the location was great close to the marina and all amenities.

thank you for early check in acceptance.

staff was helpful, and i was pleasantly surprised to see guest laundry was available

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

there is no shared kitchen

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

i liked the self-sufficiency that comes with the kitchenette and private entrance

it was supposed to be an upgrade but it was dark, outdated, and the kitchenette was barely functional

great and quiet location. friendly staff. fully packed mini-kitchen.

laundry available on site. people are friendly.

i needed to park a truck and trailer and it was hassle free allowing me to occupy

other useful amenities included a fitness room and guest laundry

my husband was not happy with the gym facilities.

room service was perfect

we couldn t seem to find that in the hotel -we were told we had to go into the casino -the bar space was very small but we were not able to get food from the food stalls and bring it into

the pool is great for kids.

we enjoyed the pool, the outdoor bar and the casino

kids loved playing in the pool

at all the out door area and bar was really nice and staff professional we paid for a very late check out and reception team were

airport shuttle very convenient

clean rooms, good staff and good gym and view

they have a shuttle bus to and from the airport

loved the 24 hour gym and beautiful heated

oh, gym was fantastic too very well equipped

the pool and spa hub are great- hot and strong water on the roof top with the great view

also loved how easy it was to access the gym and rooftop pool and hot tub

some difficulty identifying shuttle for airport pickup. limited dining options after 10pm.

excellent breakfast. fast and very helpful wait staff.

kids like the pool

breakfast cost too much

received a voucher for declining room service each day, which was fine because i normally don't need anyone conducting room service

room service had a great seduction of healthy menu options to choose from for all ages

the staff was very nice, the rooms clean and comfortable, and the shuttle was prompt

breakfast was good

kids loved the breakfast waffle maker!

travel with 3 kids from years

very good for families with kids

breakfast was great. all as expected. very good service. shuttle service excellant.

to airport and picked up on shuttle which was great

i like the shuttle from airport to the hotel and all the staff are nice to the client!

clean and excellent breakfast

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very

pool, staff and location

and mini kitchen great added

gym, restaurant was closed

restrictions means we didnt have room service but i guess that's unavoidable

the suit includes kitchen with all necessary utensils

gym and washing machines on site very good

gym room was cold

view! of the mountains, quiet, nice staff. laundry, gym

the price only because the gym and hot tub and sauna were of poor quality

rooms great staff and good emenities such as spa pool and sauna

it was clean and easy to get to. airport shuttle. late check out!

that it was convenient and that it included breakfast. i also liked the gym.

clean comfortable room. very nice breakfast. very helpful staff.

quiet, good temperature control in the room, on-time courtesy bus to the airport, friendly staff, gymnasium on site

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

missed my breakfast as i had an early check in

the breakfast was one off the best if not the best in our 2 months travelling canada

no microwave or kitchen appliances. no water filling options

was able to leave luggage at front desk as we had a later flight but needed to check out

there's nothing near the hotel for the kids

free wifi and parking

close to the sky train and airport. liked the early hours to the spa and pool

would prefer to have the wifi password protected

location , brilliant shuttle bus service easy to use in the airport

i think the options for the room service restaurant could be better

loved having moxie bar and grill in the building, made dinner and cocktails

price, short uber or taxi ride from airport, friendly staff, moxies room service is

room service would be great

restaurant & room service on site

nice having a small pool and jacuzzi after our flight

location and pool.

nice pool, late check out

they advertised a gym litteraly its a closet with a tread mill and a stepping machine

and they gave us a smoking room even we travel with kids

not just that since our kids like to drink milk before going to bed i went out and bought a 4l jug out of which we only

not enough parking

room service, you had to pick up your food at the restaurant

free safe parking

free parking. nice, clean rooms and linens.

front desk experience was underwhelming due to construction. gym is nice, but small.

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

shuttle very efficient

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

wifi didn;t work the first time i stayed

pool, hot tub

gym is relatively well equipped

it because there was an italian restaurant and bar in the hotel but we were very disappointed as it is closed until further notice

big bathroom, great restaurant, in airport convenience, on site spa/gym

shuttle bus to airport

excellent gym on site, free airport shuttle

the bed was really comfortable, room was really quiet and the shuttle to the sky train was great

allowed early check in and paid cab fare to the airport for an early flight.

friendly staff & loved the shuttle bus service.

laundry facilities, ice machine and microwave available

we’ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we’d be in good hands