have preferred an evening room service option for dinner

we really enjoyed the facilities, the gym and the pool

great wifi

comfortable cocktail bar ,well staffed and nice

hotel and facilities are amazing. golf courses are fantastic, great parking great staff

the bar was comfortable and i liked the general attitude that nothing was too much trouble

place to stay, beautiful and very clean room, cozy bar downstairs (no noise in the rooms) and very good restaurant

whole experience, was above & beyond ; from the check in with lindsay, and the bar w/ chris & fiona, and the dinner with elizabeth; this was a

nice bar area with cosy & welcoming atmosphere

and friendly welcome which set the tone for an enjoyable dinner in the bar and a comfortable nights sleep

the pool/spa was clean and welcoming and i took advantage of all of the water and steam options

the gym was great too

the spa is well equipped with swimming pool, jacuzzi, sauna and steam bath, gymn

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

lovely stay. brilliant massage, good dinner and breakfast. staff are so attentive and kind

ample parking

good parking and easy to find. staff were lovely and took clean and comfortable

we had a great meal, the staff were great and the bar was spacious

i love the breakfast and the bed ,so comfy

room had crisps under the bed room service was very expensive

friendly staff bar food and bar lovely

the woman who i spoke to on the phone, who also greeted us and worked behind the bar was exceptional, fabulous service

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the food here

staff were brilliant! very cosy friendly bar and excellent food!

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with big sreen if you wanted to watch the

hot in rooms and we could not have windows open when kids were trying to get to sleep because of all the noise from the pub

good bar at location as well with friendly

nice little sports bar with separate dinning area, which looks newly refurbished

the staff in the hotel, bar and restaurant were excellent

great bar downstairs

staff were very helpful. the room was lovely. breakfast was a great choice .

heavy pushing suitcase on carpet . wifi wasn t that powerful

50 adult and kids go free

wifi, large room, modern

to the airport, big room, good that you have the possibility to have the breakfast even sooner than 6:30

te around 11pm) and meal wasn t nice

we were offered 2 kids pizzas instead, when they arrived the pizzas were cold and they were what can only be

from the minute you drive up the drive way all lighting on, comfy and the staff were amazing took room service 4 minutes to get what we needed highly

the gym was a bit far to walk back from when cold outside

the room service breakfast anf nice staff

very close downstairs outside and the stench came in to my room forcing me to close the windows, wifi was poor got better signal on my 3 network

clean comfortable easy parking and close to station. staff were very welcoming and helpful

we even got upgraded for free to move us away from the bar area which was very thoughtful

ample parking for works van

access to edinbourg by train a restaurant available on the spot nice and helpful staff available parking

one of the kids beds was very bump and he found it uncomfortable

comfy bed, very clean, welcoming staff. nice little play area to kee kids entertained

clean room, nice size, comfortable. close to shopping centre. nice bar attached.

loved bobby he's so helpful grt with kids

the noise from the kids running about upstairs.

we were able to early check in and the early breakfast available was

early check in and late check out complimentary as hh awards members esp when departure was delayed

very clean, responsive staff,early check in possible

the location was good about 10-15 minutes from the airport the fact that it's got a gym is a bonus not many hotels like this have one

great location, terrific gym, nice breakfast, clean room.

i ordered a chicken burger and chips and fish goujons and chips from the kids menu and it’s was the worst food i have ever tasted

£15 per person for breakfast including kids

nothing really, maybe gym could be bit bigger i was happy enough with the equipment.

nice bar with tasty food

- great gym (just peeked in, didn't use) - 24h reception even if you checkin at 5am after a night flight

kids were asked to leave the pool early in the evening, they are allowed to stay to a certain

and friendly, the pool was brilliant just over 4ft deep the full pool is same depth brilliant for kids as they can get use of the full pool

swimming and bar restaurant

super comfy room for 3 , breakfast for 3 , spa access for 3 swimming for 3

ud83dude0b nice to have access to the pool and spa facilities

secure and free car parking

the room is nice. breakfast is good. parking spaces are good.

highly efficient/effective staff that remained friendly throughout my stay. breakfast very good.

room service was excellent

free parking plenty of spaces to park

i have received a message that if we come before 3pm we must pay early check in

there was good information provided beforehand, the staff were helpful on arrival and the bar area/restaurant availability through the evening, and the friendly atmosphere of it, was much

free tea coffee, cold drinks and a comfy bar and seating area

best hotel if you have 3 kids

the refreshment bar offers tea and coffee 24 hours a day

staurant, gym, sauna, pool), bedrooms were spacious and comfy

maybe some more facilities for kids like a cinema room or games room to keep them occupied on the rainy days when you can't get

staff , clean all around , location perfect , good car parking, breakfast available despite covid-19 restrictions but sadly no cooked scottish breakfast

the access to the spa, swimming pool and gym is a nice thing in our stay here

clean, big room. loved the pool, steam room and the rituals shower gel/shampoo.

parking

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

plenty of parking right outside of the front

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute drive to livingston

beautiful property set in amazing grounds parking right outside

the kids also loved the pool - fun had by all

the hotel has restaurant and bar and swimming pool and gym

prob need abit more choice on the kids menu in the bar area and restaurant .

wifi was only available in the lobby unless you paid extra

the kids enjoyed themselves and the team knew their city very well

clean, friendly staff . late check out too

food stopped at 10am (including room service) (+)whether it's business or leisure it's well worth the stop with room service available (-)no room service breakfast (+) we ordered room service various times, the services where quick and efficient (+) girls at reception extended our check out time without any charge and also provided us with room service when required within 5mins (-)the tray charge for room service, or if you order 2x items from the room menu then wave the charge (+) the food was excellent dinner and breakfast and good bar also with fantastic room service (+)lobby , great food , terrific room and the room service was very quick with friendly staff (+) ordered room service and it was fab (-)room service forgot my husbands chips but his steak was good.

thanks to helpful richard, shuttle driver

cold air conditioning during heatwave, very dark - not great for kids

shuttle service to airport was brilliant

on bar very helpful, dinner exceeded expectation very good food

ambience in hotel / restaurant & bar staff very friendly and attentive

i had room service, which was delicious and fairly priced

as a guest to get a table booked at their outdoor bar space so had to sit in the room and order room service

room service was excellent

staff were great and the bar was great

find anything i didn't like but if i was nitpicking there was the tiniest background noise of the bar next doors music and air conditioning up until about 11pm but it was drowned out by the sound

pleasant bar and very friendly people

hotel with a fantastic location, staff and a bar that was still open after the rugby

in the middle of queensferry, easy to find. rooms very clean, bed comfortable. bar downstairs.

the front doors open all night so made it cold in the bar area

bed for kids was very uncomfortable

comfy bed and good sized room, got an early check in which was great

the team managed to give us an early check in as we arrived earlier than expected

we loved the late check out time which meant that we could immediately have a carvery lunch, which was amazing

hotel was beautiful, spotlessly clean, room service was 100%, breakfast variety was very good.

oors were stained), and had only one partially covered

the facilities are great you can enjoy the swimming pool, gym and sauna for free and the breakfast was really nice

reception staff, clean comfortable room, bar facilities and the food were amazing

cleanliness to a hight standard, breakfast was great. staff very attentive.

great rooms very comfortable nice bar and restaurant. very pleasant staff

hotel has a well equipped gym and a lovely heated pool

about the hotel is perfect and the free parking is the best for going on holiday

lunch and dinner menu is great and not expensive and although we didn’t have the kids with us i saw a great and well priced kids menu

the ground floor bar and dinning area was really nice, and fresh breakfast was delicious

the breakfast was very nice and was served in a cozy dining room

opened the bar for

welcoming cozy stay with a nicely cooked breakfast; )

welcoming. great breakfast. friendly staff

when we went to get a drink there was a tiny bar at reception with a small selection of drinks

the gym

poor wifi in gym, limited usb outlets in room

wifi would not work. reception staff were poor on arival, though it was midnight..

staurant closed)

sometimes free wifi weak. better to have a car if you want to visit around.

classy hotel with great bar and restaurant

i also ordered room service

of facilities, no elevator, no room service, no gym

of your way to help you - great location with bus stop outside to get into town or the zoo - vast bar selection and great breakfast

selection of food at the buffet or order a breakfast meal that was the size of an item from the kids menu

can't find any faults great value for money lovely well stocked bar aswell and made to feel welcome

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent beer again very cheap prices and great

a great bar for drinks at the end of the day

the bar staff were attentive and helped with drink selections

location and comfortable food in the bar was lovely

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals (+)the evening meal to the bar was brilliant service and atmosphere was excellent (+)faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us use the couches and watch tv and served us drinks when the bar wasn't even (+)most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks cheaper than most outside (-)guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top floor was brilliant (+) the staff, reception, bar & reception were first class (+) breakfast was tasty, bar and restaurant was lovely and modern (-)the dining room had been open but we found a bar that served food a half mile away (-) in reality there s no restaurant and the bar and hotel were so quiet the bar was empty

rooms, super comfortable beds, room service and clean every day

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

lovely soup and sandwiches from room service

not too far from the centre and breakfast was good as

the facilities were brilliant, bar opens 24

good breakfast and good location only 10 minutes by bus to princess street and waverly train station

he tried his best getting early check in for us and kinsly cancelled our spare room, his understanding of the change of plan

at the bar and restaurant quite expensive some details of cleaning were missed in the room

was nice having a bar down stairs that you can relax in before retiring for the night

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

they allow early check in.

on bus route, really nice hotel with bar and outside seating area

the bar was cosy and friendly

tight parking spaces

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

charging for the car parking

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

just of a useful critique as didn t hamper the stay at all really, but would be useful if the room service menu in the room had the breakfast menu on there as we had to go online to find it

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

nice wee bar downstairs

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

the early check in option, the staff were helpful. rooms a good size and the location

lovely bar and welcoming lounge

i wanted an early check in and the team at apex facilitated that without any extra charge

i requested an early check in and it was so slow and didn't happen

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

the staff were lovely and gave us a free upgrade and waived the early check in

convenience. access to public transport. early check in.

to top it all off the hotel owner allowed us to leave all our luggage in the bar area for the entire day despite them closing for 2 days to celebrate new year for themselves

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

it had the cutest bar

lovely bar area & great breakfast, would definitely stay

we enjoyed the games in the bar area for a while too

early check in is available for an extra cost

wasn’t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in the morning and they was

lots laundry in corridor on the way to the room

beer in the bar was very expensive.

stayed three nights and each evening (after a meal in the city), we took advantage of the hotel bar (again with our dog) which was priced well

did not have breakfast,the location was fantastic,lovley and clean room

and clean, central location, friendly staff, the breakfast buffet was amazing value for money

restaurant where i took my breakfast once (more than enough)

nice bar and restaurant

great location , fantastic breakfast, large room

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

the bar below the hotel is one of the most interesting i have been to and the welcome was

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

bar is spacious and clean popular with clients from gym and swimming

room was clean , staff was friendly and breakfast was good .

breakfast spread very good

parking/breakfast/ the room/ the location we always stay here when visiting edinburgh with the car

starbucks and bar and restaurant downstairs

was great except the wifi in my bedroom (room 1 on the ground floor right next to the bar and corridor area) was virtually non-existent

barman was friendly in the evenings

when we arrived it was 8pm the lady in the bar was very friendly

beautiful old building. bar in the hotel. new bathroom suits throughout.

have been nice if the reception area was used rather than having to go in and out of the bar for check in/out and collecting key but this is only a minor detail

was hungry as i hadn't eaten much, so i was delighted when there was a little wooden thing with a room service menu qr code

hotel wanted to be green, so we agreed to reduce the room service which left us with wet towels

absolutely loved the late check out time which is so unusual these days

we loved the breakfast, (so tasty and huge portions) and the bar, and the service throughout was excellent

the bar and restaurant were so gorgeous and cosy

bunk beds are very small and flimsy (it looks like they are made for children not for adults), so you should not be too tall/big and they wobble quite a lot when the person below/above

internet can be poor in the rooms but works fine on the bar / kitchen area.

it was beautiful, clean, felt very homely and the bar and communal spaces always felt so welcoming and nice

proxe perfect location, lucas was especially friendly and helpful, good wi fi, nice kitchen and the

the kitchen and dining area were very handy and the laundry service was an added bonus

friendly staff, got a very early check in and room upgrade which was good of the hosts.

close bar service

the hotel bar was lovely and breakfast was perfect

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did not

they have a nice cozy bar that seems

really clean room, the personal at the bar it was great to

lisa bar manager i believe was so helpful and very nice

hotel is fresh and modern and free wifi was

) it is a great hotel if traveling with older kids as there is space for extra beds

) it is a great hotel if traveling with older kids as there is space for extra beds

saw it, i thought it was a joke , they gave me : an apple, a banana and a tiny orange juice for kids

throughout exemplary comprehensive breakfast choices 10 minutes walk from main transport hubs coming into edinburgh and updating bus

had to make up the sofa bed very late when we arrived with young kids

very clean and nice a quiet breakfast brilliant

breakfast was great, hotel very clean and modern, staff were very friendly and helpful, all in all

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

he made an early check in on new years eve possible for me, which was such a treat

room was ready for early check in

it was convenient to use the guest laundry

and they offered room service food but why do that when there were places outside that you could eat jn that would

the hotel doesn't offer laundry service

wifi wasn't great in our room, but that's possibly because of the location of it

family room ie separate room for kids with bunk beds, no pull outs or sofa beds

d didn't bother

the bar & old library settings are very quiet and chilling

the library was open to relax in if you wanted and the lounge bar too

we very much enjoyed the bar downstairs and the incredible library

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one use

the bar was stocked with local drinks and the staff serving were knowledge about the selection and

wonderful selection for breakfast

wifi kept disconnecting some areas of dust on parts of the room furniture

and the same regardless of the moves - the only notice was that the last two rooms had stronger wifi than the first but it still worked well including for video and that s par for the course at

a wider room service menu would be nice

breakfast with prosecco and freshly cooked

suspect they were training new staff the night we decided to have drinks at the rooftop bar, the orders were mixed up, the drinks were not really that good (better at the bar hotel on

the bar games made our kids have more fun than the usual hotel

and accommodating, had a welcome cocktail on arrival and free tea and coffee was available at bar/ reception

was allowed early check in too

early check in.

modern hotel with lots of great amenities

good selection of drinks in the bar as well

the wifi is open / not encrypted

unfortunately we cann t comment on the bar facilities due to covid restrictions

m, bar, restaurant)

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

very modern and free late check out and the staff are very friendly

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

my early check in was understandably cancelled due to the hotel being so busy for a concert

didn t have the breakfast here but we still really enjoyed our stay

the gym is small but has enough in it to get a reasonable workout if you aren t fussy

robes, slippers, free soft drink mini bar and an in room coffee machine

great location, had great amenities, including speedy wifi.

could not connect to the wifi

30ish when the laundry/delivery was at the hotel

comfortable bed; nice views, good breakfast, good food in general + free room service which is not the case usually

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

poor service during breakfast our kids did not get any good

the family room with the separate area for the kids bunk beds was a hit

didn't get to try the bar meals, but we will next time

breakfast was sufficient and cheerfully served. better than expected for the price we paid.

the public bar is very lovely and welcoming

even though i was on a motorbike, room was great , clean ,warm & nice powerful shower & fabulous breakfast

have liked a vending machine for refreshments on arrival at the hotel, there is a bar next door but can’t take under 18s in

kind, we got an early check in which we didn't expect at all, we just wanted to leave our luggage to easily explore

brilliant kitchen area if you wanted to make a snack, have some food delivered etc

well stocked little kitchen area too

i can understand the bathroom bin having to be small but the kitchen bin could be bigger / with more bags provided

location, the room, the mini kitchen, the little hallway for coats and shoes, the very comfortable bed, the shower room, and the

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

wifi signal was really substandard for such an establishment, this is a priority for business needs

the bar and restaurant were excellent and the staff were all friendly, helpful and efficient

a written explanation of wifi and location of the slot for the keycard.

wifi on top floor. worked great downstairs.

good wifi and excellent choice for breakfast

i am really glad we decided to book here and i will 100% return with my kids

had one complaint, the rooftop spa pool water was too low a temperature, we are booked in again for november, so please turn it up

breakfast was amazing and quick room service

the staff were more than helpful and the spa and pool were incredible.

it is a nice location on the golf course

com offered early check in

kitchen, the bathroom, the bedroom

the team also assisted with laundry

the kids found the sofa bed less comfortable

free early check in, lovely staff and good location.

location , facilities, breakfast !

staff, room, gym, breakfast all fab

gorgeous spacious living room with full kitchen, under floor heating in kitchen and en suite, separate remote controlled gas fire, wall

the location was great, the rooms were amazing and breakfast excellent.

we were invited to have a drink in the bar at a discount price until it was available at 3pm and the american receptionist said she would

live music in bar was class

the staff were lovely and gave us a free drinks token and late check out for our anniversary.

the bar is amazing, they had a band on saturday night which was brilliant

reception staff & bar staff excellent.

great location. helpful staff for a late check out & getting us a table in the restaurant.

the gym is well equipped to enjoy a real workout

room service

spa was amazing

the spa facilities were more like a leisure centre with kids screaming and shouting,

gym is also very nice, plus there's the pool

my kids loved it and i did too

room service breakfast was amazing nothing was too much trouble

an issue with the phones which was not communicated so i spent quite some time trying to call for room service and getting a busy tone over and over

the hotel has a lovely bar area with a lovely outdoor terrace and beer garden

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant area of the raeburn in the evening the young staff were exceptional and the

everything else brilliant ie breakfast room service. reception staff in particular.

wifi of more data should be included free.

i phoned the day before my stay to request an early check in as i was going to have been up all night and they sorted this for me without

the staff were helpful and there is even a gym

the sky bar was closed for private events both nights so we couldn t experience it.

plenty of tea and coffee in room and a chocolate bar

large airy room. warm. good shower. lovely view. early check in good.

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

i would have liked a bar area

there was no evening bar at restaurant after 5pm

only problem was the food from room service was cold and i had to send it back

everyone from the front desk, concierge and spa team were incredibly helpful

we were allowed early check in which helped us a lot as we took a shower and were ready for the city

breakfast a bit overpriced and i expected two single separate beds for a twin room.

couldn t figure out the shower - too many taps. weird! also in room 165 wifi is iffy.

were incredibly friendly and helpful, the room was very spacious and we were lucky to get very early check in, offered by the staff

waived the tray charge for room service as it was my birthday

everything worked

i liked that they encouraged the use of food delivery apps over room service

lack of parking and the price in the bar was extortionate